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Hotel Dann Cartagena

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#16 of 145 Hotels in Cartagena
Certificate of Excellence
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Hotel Dann Cartagena
Hotel Dann Cartagena
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712 Reviews from our TripAdvisor Community

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Showing 146: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Very good service, nice people, very clean hotel very good food nice pool, I highly recommend this place. I had a really good view from my room my first time been in Cartagena Colombia. it was more than I expected.

Helpful?
Thank Zuleyma U
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Ms. Zuleyma, Thank you for the great review. we are delighted that the hotel’s service, facilities and location suited your requirements. We hope to welcome you back to the hotel soon. Kind Regards, More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel Dann is a great hotel for a low price. Staff was extremely friendly and helpful anytime we interacted with them. The view from our room was well worth it. Room service was great. Heated pool, hotel sits right on the beach.

Helpful?
Thank Nathan F
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Nathan, Thank you very much for your kind words. It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope to have the honor of welcoming you back in our Dann Cartagena Hotel. We hope to welcome you back to the hotel soon. More 

Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 4 nights. Upon arrival we were 45 minutes early however the receptionist Alicia went ahead and processed any nessacary paperwork so when 3 o'clock came she could just hand me the keys. I asked her if there was anyway to make sure I was on a higher floor. She went ahead and looked what... More 

Helpful?
Thank sgomez478
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Guest, It is very important and significant for us to receive from you this comment , thank you for taking the time to detail your experience. Thanks for letting us be part of your day and even more for letting us know in detail your experience in Cartagena. We hope you come back soon ! More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We took a double date vacation to this beautiful hotel, and I must say the service was absolutely impeccable from start to finish. From security detail to courtesy doormen and a staff built on perfection. We got everything we asked for an then some. This hotel is extremely clean and very well maintained. All areas on the hotel are cleaned... More 

Helpful?
Thank JAllman06
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Joseph Allman, Thank you for taking the time to write your experience on this great portal , your comment motivates us every day to be better and put all our shops in each of the tasks we do every day . We'll let our people to know a gratitude for the service in particular a Luis Morales .... More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Nice hotel in a good location, rooms are nice and it's right on the beach with a pool. However: we called and asked for a room with a balcony and were assured we had one. When we arrived at the hotel we didn't have one and were told they didn't have any available. The reception staff we incredibly rude and... More 

Helpful?
Thank karenhaz2016
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrs Karen Hazzard, We appreciate your comments and feedback on your experience at our hotel. We review the topic you discussed with due detail to identify what could happen because our priority is to always meet the expectations of our customers and even more so with any application that is made ​​by you. We are very sorry that this... More 

London, United Kingdom
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Spent my birthday with my familia and the hotel service was amazing. This time we paid all inclusive and I have to say that is worth the money if you compare other chain hotels around Dann. I simply love this hotel and it will be from now on, the place to stay on my return to Cartagena. Great service, lovely... More 

Helpful?
Thank CarlitosDuke
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Carlos Duque, Thank you very much for your kind words. It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope to have the honor of welcoming you back. Wishing you all the best, More 

Woodhaven, New York
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 21, 2016 via mobile

In our recent trip to Colombia, we couldn't waste the opportunity to go to the most beautiful city in the Atlantic Coast, Cartagena. For our stay there we choose Hotel Dann due to various forms of recommendations. It wasn't cheap, but worth. At first the room wasn't the one We chose, some of the staff wasn't that friendly, but since... More 

Helpful?
Thank eduardo1274
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Eduardo, We are very grateful appreciation for the positive review posted regarding your recent stay with us. The level of detail denotes an excellent impression with emphasis to our restaurant. Our entire team is very committed to provide a unforgettable stay. Best wishes and we do hope you come back soon. More 

Bronx, New York
2 reviews
1 of 5 stars Reviewed August 15, 2016 via mobile

Very rude staff! We waited hours for our room. They treated my uncle like he was an animal and humiliated him while he came to visit. Kicked him out of the pool because we stepped away and weren't in the pool with them. I am livid Very upset! I don't want to even stay here anymore or any Dann anymore.... More 

Helpful?
Thank RossdLyn
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrs. Rossdlyn, Thanks for writing and sharing your experience, we kindly want to explain what happened: Our Time to check in is 15:00, however, We always try to check in our guest early if our availability allowed us, but please remind the check in depends on the room availability. The security staff never meant to be rude, on the... More 

Stockholm, Sweden
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed August 14, 2016 via mobile

I had a great 20 night stay at Hotel Dann and I can only give positive reviews on this hotel. Good breakfast, one of the best beaches on El Laguito, nice staff, spacious rooms and worth the price big time. The pool is clean and nice and the hotel is smack on the beach. A bit more smallscale than Hilton... More 

Helpful?
Thank Martin K
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Martin, For us it is really important to make you feel like home during your stay, We are glad to know you enjoy every minute of it and you had great memories in Cartagena. We really hope you can comeback soon to this beautiful city. Best Regards. More 

Toronto, Ontario, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 8, 2016

Stayed for a week with my partner in February 2015. Great place to relax and easy access to the Old City by 5-10min taxi. Service was great - hotel staff very helpful. Good breakfast. Pool was never very busy. Direct beach access. Choose an oceanview room on a high floor - worth the extra $$

Helpful?
Thank Mara_J_H
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrs. Mara, Thank you for your great comments. we are delighted that the hotel’s service, facilities and location suited your requirements. Our entire team is very committed to provide a unforgettable stay. We hope to welcome you back to the hotel soon. Kind Regards, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Hotel Dann Cartagena

Address: Calle 1A No. 1-60 | El Laguito, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $117 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Dann Cartagena 3.5*
Number of rooms: 80
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Hotel Style:
#12 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
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