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Hotel Puertas de Cartagena

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Hotel Puertas de Cartagena
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155 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Sevier County, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Termites!! Poop!!! from the ceiling falling into the bed!! Plus all the linen are in bad washing condition, funky smell and stains! They refill the shampoo & cream bottles!! don't provide conditioner. Be aware, don't know why the said is 3 stars hotel! Paid more for your health! Ok the staff, but what is more important?! Sucks place with nice... More 

Thank rafpe11
Hyderabad, India
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 2, 2016 via mobile

This hotel is charming both from outside and inside. Beautiful decors and colors all around. Young staff and always smiling and willing to go the distance to help you have the best time possible in Cartagena and around. Breakfast is good and the maids serve it with a smile. The rooms are clean and well maintained. Hot shower and air... More 

Thank Kkranky
1 review
Reviewed May 17, 2016

Very good hotel with excellent location. Ihad a quiet room with a good bed. Decent breakfast with a standard menu. Room and bathroom was very clean and staff was nice and friendly, they give us a map for ubication of hotel and different places of interest.

Thank Luisa Fernanda P
Level Contributor
222 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 5, 2016

I had a small dark room. Perhaps they have better ones. It was clean. The shower worked well. I've rented much better rooms in Cartagena for the same price. Breakfast was OK, but the coffee was not good. Front desk staff are not particularly friendly. Convenient location.

1 Thank alaskantravelnut
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 24, 2015 via mobile

This was a solid 3 star hotel! After spending one night here, we decided to extend it to a total of four nights due to the accommodations, location, safety, breakfast and staff. All in all, I'd give this a 5/5 for a 3 star hotel! Accommodations: Set your standards for a three star hotel, because that's exactly what this is.... More 

1 Thank Jordan L
Toronto, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 15, 2015 via mobile

Nice little hotel in a great location and good value for money. Decent breakfast that's included as well. The room was a bit loud, as it faced the street directly, but probably only affected our room. Pretty standard all around, nothing too fancy.

1 Thank Andrew W
Thusis, Switzerland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 16, 2015

Best location in the centre of the old town, friendly and helpful staff. Just a stroll away from the sea and the old city wall, lots of restaurants nearby. The rooms are old style but most bathroom renovated. Good aircon, fridge and TV.

Thank rfeltscher
London, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 16, 2015 via mobile

From the reviews and the price we hoped for a basic room in a historic setting. Unfortunately, even for the price, this hotel was disappointing. The bath and bed linen were threadbare and yellow and in need of replacing, the bathroom was basic, the decor, well there wasn't any really. Yes it had AC which was vital, and good internet.... More 

Thank heather f
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 8, 2015 via mobile

First of all if you're looking for a five-star hotel, move onto the next search this place is not for you. If you want a nice clean place with hot water, air conditioning, and a nice roof over your head with free breakfast included, then this is the place for you while visiting the walled city of Cartagena. I guess... More 

1 Thank HecMen
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 29, 2015

Stayed here for a week as a solo traveller. The room is small, but comfortable in the Walled City of Cartagena. The breakfast in courtyard is delicious and included in the stay. The courtyard is filled with gorgeous flowers adorning the walls of the colonial building.

Thank Megan M
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100 photos of this hotel

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Hotel & Grounds (16)
View from Room (1)
Dining (6)
Room/Suite (17)
Family/Play Areas (1)
Bathroom (7)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (34)
Hotel & Grounds (14)
Room/Suite (6)
Bathroom (2)
Other (12)
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  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Cartagena hotel door you can relax and enjoy excellent service and the most beautiful city in America. ... more   less 

Additional Information about Hotel Puertas de Cartagena

Address: Sargento Mayor 6 -05 | centro historico, Cartagena 57, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $57 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Puertas de Cartagena 3*
Number of rooms: 12
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Puertas de Cartagena staff and other travelers.
2 questions
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Questions? Get answers from Hotel Puertas de Cartagena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner rooms are quieter and bigger.”
 of 5 bubbles 131luisafernandap, May 17, 2016 | Read review
“Some rooms goe to the street, there is some traffic of cars, horse carriages and poeple strolling.”
 of 5 bubbles rfeltscher, Sep 16, 2015 | Read review
“The A/C and services were very good in room 10. They don't have hair drier in the room, but there are some available if requested.”
 of 5 bubbles 867karlaj, Dec 4, 2014 | Read review
“We were in Room 5. It is one of the more quiet rooms.”
 of 5 bubbles lindarosenstroemc, Jan 11, 2013 | Read review
“Our room had windows onto the street, but our friends only had a small window onto the courtyard. However we paid a few dollars more a night for our room.”
 of 5 bubbles Richard289, Apr 20, 2012 | Read review
5 of 5
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