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    Hotel Dorado Plaza

    Avenida San Martin 4 - 41 | Bocagrande, Cartagena 130001, Colombia
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    8/6/2017 8/7/2017
    $71
    $71
    Traveler (496)
    Room & Suite (295)
    Pool & Beach (69)
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    Overview
    • Excellent25%
    • Very good29%
    • Average20%
    • Poor11%
    • Terrible15%
    Aug 24, 2016
    “Regular”
    2 weeks ago
    “TERRIBLE EXPERIENCE”
    Free Internet
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Multilingual Staff
    Wheelchair access
    Business Center
    Laundry Service
    3.0 Star Hotel
    All hotel details
    Playa Club Hotel
    263 reviews
    #48 of 155 hotels in Cartagena
     
    Hotel Regatta Cartagena
    595 reviews
    #68 of 155 hotels in Cartagena
     
    Hotel Barlovento
    362 reviews
    #29 of 155 hotels in Cartagena
     
    Hotel Dann Cartagena
    981 reviews
    #17 of 155 hotels in Cartagena
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,135)
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    1 - 5 of 44 reviews

    Reviewed 2 weeks ago

    This property is a disaster from beginning to end. Noisy environment, terrible food, dirty and hot rooms, so on and so forth, the worst place I have ever stayed. We asked to be moved from the assigned room to another one, due to bad A/C...More

    Review collected in partnership with this hotel
    Thank gloriad736
    Response from HotelDoradoPlaza, Public Relations Manager at Hotel Dorado PlazaResponded 3 days ago

    Dear gloriad736, Thank you for your honest opinion. We have sent your comments to the affected staff. I apologize for this bad experience. It is very disappointing to hear what happened, but we hope you give us another opportunity to show you that we have...More

    Reviewed March 18, 2017 via mobile

    The worst service you can get from front desk of a hotel! Waiters are good though but the front desk staff makes simple things complicated! I had to changed rooms 4 times in the one week that I'm staying and happy to be moving out...More

    Thank Virmz
    Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded March 27, 2017

    Dear Virmz, We appreciate your coments, it's very important for us. we apologize for the differents disadvantages, we will talk this with our employees and will take corresponding measures. Thank you very much, Kathleen Rocha Community Manager

    Reviewed March 15, 2017

    Everything everyone says about this hotel is absolutely true. It's the worst, especially when you are expecting a resort type, all inclusive, even if inexpensive hotel. For example, upon arrival after a very long flight, we were taken to THREE different rooms before finding one...More

    Thank BrooksCalifornia_USA
    Reviewed August 24, 2016 via mobile

    If you are looking for Romance, this is not the place to be, neither if you are looking for a getaway... The place is crowded with families (I might say there are just colombians in this hotel) with little noisy kids. If you choose a...More

    Thank Juliana R
    Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded August 26, 2016
    Google Translation

    Estimada Juliana, Apreciamos mucho su opinión, esperamos que vuelva pronto para que disfrute nuevamente de nuestro excelente servicio. Cordialmente, Kathleen...More

    Reviewed June 3, 2016

    Hotel is old, elevators did not work. Staff is not helpful at all. Entertainment never comply with activities times. They tried to overcharged you on everything, I paid for eight nights and they wanted me to pay for an additional three nights because their system...More

    1  Thank RASD
    Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded August 3, 2016

    Good afternoon, Dear RASD, We apologize with you, our reason are yours, our customers. Thank you very much for your opinion is very important for us. We hope that you come back soon. Respects.

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    Details
    • Price range
    • $59 - $105 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 On the Beach Hotel in Cartagena
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, HotelQuickly and getaroom.com so you can book your Hotel Dorado Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Bolivar Department >
    • Cartagena District >
    • Cartagena
    • Also Known As
    • El Dorado Cartagena ,
    • Hotel El Dorado
    Add Photo Photos
    Traveler (496)
    Room & Suite (295)
    Pool & Beach (69)
    Dining (58)
    Hotel & Grounds (260)
    Family and Play Areas (32)
    Bathroom (18)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
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    595 reviews
    .11 miles away
     
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    .25 miles away
     
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    .05 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    liveujesus
    May 7, 2015|
    Answer
    Response from Isnel P |
    Dear liveujesu You'll be welcome to Cartagena the telephone number of the Hotel Dorado Plaza is 6553060 or cellphone number 3177879330. Kind regards
    0
    Votes
    Google Translation
    Room Tips
    "As I wrote above, rooms are terribly dirty and hot"
    Read review
    "None, Choose another hotel"
    Read review
    "Nothing on this hotel"
    Read review
    "Don't book this hotel!"
    Read review
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