We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Dorado Plaza

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Dorado Plaza
Hotel Dorado Plaza
Panoramas (29)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

863 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 42: English reviews
Reviewed August 24, 2016 via mobile

If you are looking for Romance, this is not the place to be, neither if you are looking for a getaway... The place is crowded with families (I might say there are just colombians in this hotel) with little noisy kids. If you choose a room with sea view, at least the view is really worth it!! The room was...

 Report
Helpful?
Thank Juliana R
HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado Plaza, responded to this review
Google Translation

Estimada Juliana, Apreciamos mucho su opinión, esperamos que vuelva pronto para que disfrute nuevamente de nuestro excelente servicio. Cordialmente, Kathleen...

New York
Reviewed June 3, 2016

Hotel is old, elevators did not work. Staff is not helpful at all. Entertainment never comply with activities times. They tried to overcharged you on everything, I paid for eight nights and they wanted me to pay for an additional three nights because their system only show 5 paid nights. Food at buffet was always missing even the most basic...

 Report
Helpful?
Thank RASD
HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado Plaza, responded to this review

Good afternoon, Dear RASD, We apologize with you, our reason are yours, our customers. Thank you very much for your opinion is very important for us. We hope that you come back soon. Respects.

Cologne, Germany
Reviewed December 28, 2015 via mobile

Minus three stars hotel compared to European standards. This hotel looks worst than the cheapest hostel I have ever stayed in. PLEASE DO NOT WASTE YOUR TIME AND MONEY THERE. The hotel has two towers, one super old with constantly breaking lifts(we were blocked for 5 minutes), and the other recently renovated but super low quality too. Animals in ceilings,...

 Report
Helpful?
2Thank Jesus H
Neiva, Colombia
Reviewed December 12, 2015 via mobile

I wasn't impressed with this hotel at first, it looks really old and there's a weird smell as you enter as well as being extremely hot due to no air conditioning! Our check in took ages, we waited nearly an hour! There didn't seem to be enough staff around to deal with all the guests. They made us wear wristbands...

 Report
Helpful?
Thank James P
Albania, Colombia
Reviewed September 3, 2015

The hotel itself is dirty and moldy , it looked like it was unde going construction or remodeling ( they probably should ) upon our arrival arrival they made us wear wrist band ( like cattles ) the room was also dirty and mold was growing out of the shower . Carthagena is a great city and you can find...

 Report
Helpful?
2Thank Julien62780
Pembroke Pines, Florida
Reviewed August 13, 2015 via mobile

I stayed at this hotel in July for 10 days on a trip with my my mother and her friend. I thought it would be a great option being that it was all inclusive and right on the strip easily accessible to everything. Boy, was I wrong! The food was horrible!!! Even though I am on vacation, I am still...

 Report
Helpful?
4Thank Deeca S
West Palm Beach, Florida
Reviewed July 26, 2015

This hotel is horrible from the entrance to the exit. This hotel at the check-in the staff was rude and made us wait for over 45 minutes. They presented us with a bracelet without letting us know that it was for breakfast only instead of the all inclusive as it states on the page to book the reservation. The elevator...

 Report
Helpful?
1Thank Shari M
Reviewed July 26, 2015

I made the reservation using getaroom.com first problem, they offered kids free and when we arrived to the hotel, the receptionist told us that they don't have that plan and we had to pay for our kid. The hotel is awfull,the reception is horrible, elevators don't work, construction on top of guests, noisy, no iron in the room or to...

 Report
Helpful?
1Thank Rosmira F
Reviewed July 21, 2015

I knew of this hotel because I use to visit it in the sixties. It looked then like a good place to stay. NOT ANYMORE!! this hotel does not make it to be starred. On a scale of 1 to 10 I would rate it as -1. The room I got the paint was peeling off the walls. The air...

 Report
Helpful?
1Thank Roberto L
Carlinville, IL
Reviewed July 11, 2015

When we arrived there we are told that we must wear a wrist bracelet to identify us as guest. This regulation would fortell the rest of our 1 night stay there. We were shown a room that was nice and cool. I noticed that the pillow smelled of mildew. We decided to take a nap, and we could not control...

 Report
Helpful?
1Thank Omatepe
Questions? Get answers from hotel staff and past guests. Ask a question

685 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (446)
Viewed
Pool/Beach Area (60)
Viewed
Family/Play Areas (30)
Viewed
Hotel & Grounds (73)
Viewed
Dining (39)
Viewed
View from Room (59)
Viewed
Room/Suite (55)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (17)
Viewed
Other (111)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (203)
Viewed
Junior Suite Room (26)
Viewed
Ocean View Superior Room (33)
Viewed
Pool (6)
Viewed
Dining (11)
Viewed
Standard Plus (21)
Viewed
Standard Twin (26)
Viewed
Suite Room (34)
Viewed
Superior Room (23)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Room/Suite (14)
Viewed
Dining (8)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cartagena hotels
0.3 mi away
Hotel Cartagena Plaza
Hotel Cartagena Plaza
#48 of 145 in Cartagena
1,072 reviews
0.0 mi away
Hotel Playa Club
Hotel Playa Club
#52 of 145 in Cartagena
209 reviews
0.1 mi away
Hotel Regatta Cartagena
Hotel Regatta Cartagena
#63 of 145 in Cartagena
552 reviews
Show Prices
Show Prices
Show Prices
6.1 mi away
Holiday Inn Cartagena Morros
Holiday Inn Cartagena Morros
#20 of 145 in Cartagena
613 reviews
0.5 mi away
Zalmedina Hotel
Zalmedina Hotel
#117 of 145 in Cartagena
101 reviews
0.2 mi away
Hotel Dann Cartagena
Hotel Dann Cartagena
#16 of 145 in Cartagena
741 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Dorado Plaza

Address: Avenida San Martin 4 - 41 | Bocagrande, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $65 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Dorado Plaza 3*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, Odigeo, Hotels.com and Expedia so you can book your Hotel Dorado Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Cartagena
Hotel El Dorado
Hotel Style:
#34 On the Beach Hotel in Cartagena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Dorado Plaza staff and other travelers.
11 questions
Ask a question
NYC

See all questions (11)

Questions? Get answers from Hotel Dorado Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None, Choose another hotel”
 of 5 bubbles 475sharim, Jul 26, 2015 | Read review
“Nothing on this hotel”
 of 5 bubbles rosmiraf, Jul 26, 2015 | Read review
“Don't book this hotel!”
 of 5 bubbles N3431ASrobertol, Jul 21, 2015 | Read review
“Don't come here”
 of 5 bubbles Omatepe, Jul 11, 2015 | Read review
“stay far away from here”
 of 5 bubbles JlLKORB, Jun 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay