Casa Don Sancho By Mustique

Casa Don Sancho By Mustique

Centro Historico Cra. 4ta Cll Centro histórico - Calle Don Sancho, Cartagena 130001 Colombia
Traveler (142)
Dining (27)
Room & Suite (13)

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About

5.0
#57 of 246 hotels in Cartagena
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.6
Casa Don Sancho By Mustique is located in Cartagena's historic Walled City, right next to Heredia Theatre. The property offers an outdoor swimming pool, a hot tub and a terrace with breathtaking sea views. Casa Don Sancho features air-conditioned rooms and suites with free WiFi and flat-screen cable TVs. Each room has a private bathroom with a shower, fresh towels and free toiletries. The property can also be rented as an entire 6-bedroom house and will offer the same luxury amenities that you would get from the best holiday homes in the area. Casa Don Sancho By Mustique has a 24-hour reception and an on-site restaurant which offers room service. Parking is available at an extra cost. Inside Cartagena's city walls, Plaza Santo Domingo and Cartagena Cathedral are all just 5 minutes away on foot from the property. Bocagrande Beach is 1 km away, while Rafael Nunez Airport is a 5-minute drive away.
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Property amenities
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Airport transportation
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Wifi
Bar / lounge
Restaurant
Concierge
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Value
Luxury
Languages Spoken
English, Spanish

Location

Centro Historico Cra. 4ta Cll Centro histórico - Calle Don Sancho, Cartagena 130001 Colombia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Rafael Nunez Airport
125Reviews9Q+A13Room tips
Traveler rating
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Detailed Reviews
Ingrid K wrote a review Mar 2020
Brooklyn, New York, United States5 contributions2 helpful votes
5.0 of 5 bubbles
Casa Don Sancho was beautiful, calm, and overall enhanced our stay in Cartegena. The room was clean and the AC was strong. The shower had great pressure. The food is great (I recommend the pina colada - it’s fresh, delicious, and HUGE!). The staff is friendly, respectful, recommended places to eat, and called us a cab when we headed out to the airport.

The plants in the courtyard are lucious and only add to the magic of this stay. The pool in the courtyard was clean and the jacuzzi on the roof was clean and had great views of the city and even a view of the ocean.

The location is on a quiet street near near the theatre and you’re steps away from the city walls. We easily walked around the old town from here.

If you’re beat from the sun or walking around, I’d recommend the food here or walking over to the Epoca Espresso Bar - the La Artilleria location, because it’s less crowded, prettier inside, great coffee, brunch, and snacks, and like a 7 min walk away.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Mar 7, 2020
Dear Mr/Mrs. Madforaday, Thank you very much for your kind comment regarding your experience at Casa Don Sancho + Spa. I am really happy to read that you had spectacular time. All our staff is striving to provide an exceptional hospitality experience to make your stay unique. We hope to have the opportunity to welcome you back soon. Kind Regards, Rebeca Garizábalo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emb08090 wrote a review Mar 2020
Philadelphia, Pennsylvania13 contributions4 helpful votes
5.0 of 5 bubbles
This was hands-down our favorite hotel in Colombia. The accommodations were incredibly atmospheric and very tastefully decorated. Complimentary breakfast is served in a great room overlooking the street, and was delicious. The staff were incredibly warm and friendly, and the concierge proactively gave us excellent advice on restaurants, and helped us book a boat tour. We regrettably never had time to use the hot tub on the roof, but we did enjoy the view of the city skyline. Overall, an amazing experience.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Apr 6, 2020
Dear Mrs. emb08090, Thank you so much for your thoughtful comment about your recent visit to Casa Don Sancho by Mustique. We are really happy to read that this was your favorite hotel in Colombia and you had an amazing experience on a short visit with us, make us extremely happy that you stand out all the good things in our hotel during your stay. We hope to have the opportunity to welcome you back soon. Kind Regards, Rebeca Garizábalo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
blucas2014 wrote a review Nov 2022
Los Angeles, California27 contributions8 helpful votes
5.0 of 5 bubbles
We absolutely loved this place! The design was beautiful, the staff was extremely friendly and accommodating, the bed was wonderfully comfortable, and the rooms were sophisticated and stylish. The vibe is refined relaxation which was perfect after days out. A very nice hot breakfast is included in the relaxing "main room" with a gorgeous area for hosting a big dinner. Inviting rooftop and sitting nooks throughout the property. Really a quiet gem in the Old Town. Highly recommend and we will be back.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Aug 9, 2023
Dear Mr. blucas2014, Thank you so much to taking the time to share this magnific comment, for us it was an honor to assit you, we are happy to read that you recommend highly and to know you will be back. This is your house in Cartagena. Kind Regards, Rebeca Garizábalo.
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Zickie wrote a review Sep 2022
Thomasville, Georgia50 contributions
+1
5.0 of 5 bubbles
I’m an elite member with one of the top hotel chains and generally get top tier service - this hotel, as a regular guest blows the service I’ve got elsewhere out of the water. A true boutique hotel experience.

First note. When you do find the correct address, use the large door knocker to be key in. From there you are truly made to feel special. You’re lead to a climate co trolled sitting area where you check in experience happens behind the scenes while you are given a welcome drink. By time you’ve finished that drink you are taken to your assigned room with a key and well taken care of. Evening turn down service each evening. Amazing clean and beautiful room. It’s a real oasis in the historic center of Cartagena — and I’ve spent a lot of time here over the years and wish I’d known about this sooner.

On a practical note. Great hot water, lovely comfortable bed, strong reliable wifi
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Main thing is when you find the hotel you need to use the door knocker for someone to come to the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tonyita wrote a review May 2023
Cali, Colombia19 contributions11 helpful votes
5.0 of 5 bubbles
This is a small boutique hotel with six very spacious and elegant double rooms. It functions like a house with a lovely library, living room, and dining room for guests. In addition, there are small sitting rooms on every floor and a gorgeous terrace with views of Cartagena. The hotel has a Chef who can cook for you or prepare “tapas” as desired. It’s a wonderful place to stay and rest after tours of Cartagena. I recommend it highly!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Aug 9, 2023
Dear Mrs. Maria Antonia G, Thank you so much for your wonderful comment about your visit to Casa Don Sancho by Mustique. We are really happy to read that you recommend us highly, it was an honor to assist you. We hope to have the opportunity to welcome you back soon. Kind Regards, Rebeca Garizábalo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom M wrote a review May 24
Zurich, Switzerland24 contributions25 helpful votes
5.0 of 5 bubbles
We spend four days in this wonderful boutique hotel in the heart of Cartagena and we loved every moment of it.

You immediately notice the attention to detail with which the owner has furnished and curated her house.

It feels like being at home with friends. Breakfast is served together with other guests at a large, beautiful table - just like in another era.

The housekeeping is excellent and very attentive.

We will be back for sure.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stefanc529 wrote a review Jan 2020
Austria97 contributions74 helpful votes
5.0 of 5 bubbles
Two nights stay only, but everything was perfect.
Design, location, care, recommendations all done with ease and perfection.
No restaurant for dinner but the excellent recommendation for places near by well compensated for that.
A travel experience from the glory time of travel long gone by
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Not important at this property
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Jan 14, 2020
Dear Mrs/ Mr. stefanc529, Thank you for sharing yor comments about your recent stay with us. I am really happy to read that everything was perfect. I will share your comments with the entire staff. I just want to clarify something, we do not have a restaurant but we offer beverages and food service. In fact we have a chef, it would be fantastic if we have a chance in a future to assist you! Kind Regards, Rebeca Garizábalo
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calisally98NewYork wrote a review Aug 2023
new york9 contributions
+1
5.0 of 5 bubbles
Amazing hotel and staff!!! This hotel exceeded our expectations and we would go back if ever in Cartagena.

Delightful complimentary breakfast, perfect ambiance, stylish decor and very clean.

The team paid attention to all our request and anticipated our needs. This hotel is a 5 star property with a professional team.

We had a wonderful stay!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: The walled city is noisy, but this hotel is not in the center of all the clubs and such.. not a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stefan wrote a review Mar 2018
Vienna, Austria51 contributions65 helpful votes
3.0 of 5 bubbles
We stayed here for two nights. The hotel is a nice place located directly in the old town. The rooms are clean, good bed, modern bathroom. WiFi works perfectly. Could get 5 stars for this.

Unfortunately we had problems on both nights about the noise. People are sitting outside talking and singing very loud until late in the night. Not only from this hotel but also from other houses in the area. On the second night we had the impression that hotel staff arrives at 6.30 welcoming themselves with a loud party, talking and shouting.

If you are sensitive to noise or want to sleep, you should avoid taking a room here.
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Date of stay: March 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mustique S, Director Comercial at Casa Don Sancho By Mustique
Responded Jul 26, 2018
Dear Mrs/Mr. StefanRome, We appreciate your time to give us your comments, at the same time we​ offer our sincere apologies for the inconveniences you had during your stay about the noise. We really sorry. We will working under the necessaries ​adjustments to improve every aspect about it. We hope you could give us the opportunity to serve you again on your next trip to Cartagena de Indias. Regards, Rebeca Garizábalo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
peter L wrote a review Aug 2014
Alexandria, Virginia12 contributions31 helpful votes
5.0 of 5 bubbles
This beautiful six room facility is in a great location in a historic home of one the famous historical figures in Cartagena. It is on a quiet street but easy walking distance to the attractions in the walled city. The facility is casual elegance inside.

But what made our 4 night stay spectacular was the service! Led by Eder ( who speaks perfect English) the staff provides service I have never experienced anywhere in the world. They will provide for any of your needs, not matter how unusual. Going to the complimentary full service breakfast was a treat as they will absolutely cook anything you like. We also had a superb private lunch in their gorgeous dining room that was equal to a great meal in DC or NYC.

Since it is only opened 1 year ago, I am sure the ratings will soar in the future. I can not imagine a more perfect place if you want an intimate high service retreat.
We will not stay anywhere else in the future!
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Date of stay: August 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fyiNYC asked a question Nov 2018
New York City, New York164 contributions172 helpful votes
Is there an elevator?
Answer from Mustique S
Cartagena, Colombia1 contribution
Dear Mrs/Mr fyiNYC, I confirm you that we have an elevator here. If you have another question, please let me know. Kind Regards,
LiveToTravelWorld asked a question Jan 2018
Salt Lake City, Utah22 contributions3 helpful votes
Did the hot water issue get resolved? Do the showers have hot water?
Answer from Miguel D
Buenos Aires, Argentina44 contributions8 helpful votes
They did about a month ago when we were there. No issues with hot water.
Amancae asked a question Apr 2017
Bangkok, Thailand182 contributions103 helpful votes
A registered airport taxi to this hotel costs only 13,000 COP about 5 USD
Answer from Lynn E
Scottsdale, Arizona37 contributions25 helpful votes
We were there in January 2016 and did not have that experience.
calisally98NewYork wrote a tip Aug 2023
new york9 contributions
5.0 of 5 bubbles
"The walled city is noisy, but this hotel is not in the center of all the clubs and such.. not a far walk to the action."
Read full review
Zickie wrote a tip Sep 2022
Thomasville, Georgia50 contributions
5.0 of 5 bubbles
"Main thing is when you find the hotel you need to use the door knocker for someone to come to the main door to let you in"
Read full review
stefanc529 wrote a tip Jan 2020
Austria97 contributions74 helpful votes
5.0 of 5 bubbles
"Not important at this property"
Read full review
Christine D wrote a tip Apr 2019
New York City, New York2 contributions
5.0 of 5 bubbles
"All the rooms we saw were beautiful, but we were lucky to be in two rooms on the top floor so it felt like we had our own space"
Read full review
1cynthianyc wrote a tip Dec 2017
New York City, New York24 contributions13 helpful votes
5.0 of 5 bubbles
"Only first floor room is the suite."
Read full review
Not the right property for you?
There are more places to choose from in the Cartagena area.
PRICE RANGE
$301 - $361 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
6
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASA DON SANCHO BY MUSTIQUE - Updated 2024

Frequently Asked Questions about Casa Don Sancho By Mustique
Which popular attractions are close to Casa Don Sancho By Mustique?
Nearby attractions include El Pasquín De Joaco Gastro Bar (0.2 miles), Pink Dolphin Gastrobar (0.1 miles), and Tu Candela gastro bar (0.3 miles).
What are some of the property amenities at Casa Don Sancho By Mustique?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Casa Don Sancho By Mustique?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Casa Don Sancho By Mustique?
Conveniently located restaurants include Epoca Espresso Bar, Restaurante 1621, and Rooftop Urania By Sophia Hotel.
Are there opportunities to exercise at Casa Don Sancho By Mustique?
Yes, guests have access to an outdoor pool during their stay.
Does Casa Don Sancho By Mustique have airport transportation?
Yes, Casa Don Sancho By Mustique offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Don Sancho By Mustique?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casa Don Sancho By Mustique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Don Sancho By Mustique?
Many travelers enjoy visiting Walled City of Cartagena (0.5 miles), Centro Historico (0.2 miles), and Sanctuary of Saint Peter Claver (0.3 miles).
Is Casa Don Sancho By Mustique accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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