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Centro Historico Cra. 4ta Cll Centro histórico - Calle Don Sancho, Cartagena 130001 Colombia
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Traveler (120)
Dining (33)
Room & Suite (18)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Don Sancho By Mustique
Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 293 in Cartagena
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.5
Casa Don Sancho By Mustique is located in Cartagena's historic Walled City, right next to Heredia Theatre. The property offers an outdoor swimming pool, a hot tub and a terrace with breathtaking sea views. Casa Don Sancho features air-conditioned rooms and suites with free WiFi and flat-screen cable TVs. Each room has a private bathroom with a shower, fresh towels and free toiletries. The property can also be rented as an entire 6-bedroom house and will offer the same luxury amenities that you would get from the best holiday homes in the area. Casa Don Sancho By Mustique has a 24-hour reception and an on-site restaurant which offers room service. Parking is available at an extra cost. Inside Cartagena's city walls, Plaza Santo Domingo and Cartagena Cathedral are all just 5 minutes away on foot from the property. Bocagrande Beach is 1 km away, while Rafael Nunez Airport is a 5-minute drive away.
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Property amenities
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Airport transportation
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Wifi
Bar / lounge
Restaurant
Concierge
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English, Spanish
116Reviews9Q+A11Room tips
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Most Recent
emb08090 wrote a review Mar 2020
Philadelphia, Pennsylvania13 contributions2 helpful votes
This was hands-down our favorite hotel in Colombia. The accommodations were incredibly atmospheric and very tastefully decorated. Complimentary breakfast is served in a great room overlooking the street, and was delicious. The staff were incredibly warm and friendly, and the concierge proactively gave us excellent advice on restaurants, and helped us book a boat tour. We regrettably never had time to use the hot tub on the roof, but we did enjoy the view of the city skyline. Overall, an amazing experience.
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Date of stay: March 2020
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Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Apr 6, 2020
Dear Mrs. emb08090, Thank you so much for your thoughtful comment about your recent visit to Casa Don Sancho by Mustique. We are really happy to read that this was your favorite hotel in Colombia and you had an amazing experience on a short visit with us, make us extremely happy that you stand out all the good things in our hotel during your stay. We hope to have the opportunity to welcome you back soon. Kind Regards, Rebeca Garizábalo
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Ingrid K wrote a review Mar 2020
Brooklyn, New York, United States2 contributions2 helpful votes
Casa Don Sancho was beautiful, calm, and overall enhanced our stay in Cartegena. The room was clean and the AC was strong. The shower had great pressure. The food is great (I recommend the pina colada - it’s fresh, delicious, and HUGE!). The staff is friendly, respectful, recommended places to eat, and called us a cab when we headed out to the airport. The plants in the courtyard are lucious and only add to the magic of this stay. The pool in the courtyard was clean and the jacuzzi on the roof was clean and had great views of the city and even a view of the ocean. The location is on a quiet street near near the theatre and you’re steps away from the city walls. We easily walked around the old town from here. If you’re beat from the sun or walking around, I’d recommend the food here or walking over to the Epoca Espresso Bar - the La Artilleria location, because it’s less crowded, prettier inside, great coffee, brunch, and snacks, and like a 7 min walk away.
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Date of stay: February 2020Trip type: Traveled
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Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Mar 7, 2020
Dear Mr/Mrs. Madforaday, Thank you very much for your kind comment regarding your experience at Casa Don Sancho + Spa. I am really happy to read that you had spectacular time. All our staff is striving to provide an exceptional hospitality experience to make your stay unique. We hope to have the opportunity to welcome you back soon. Kind Regards, Rebeca Garizábalo
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Martyjojo wrote a review Mar 2020
Newbury, United Kingdom2779 contributions403 helpful votes
+1
Wow! What a beautiful hotel. We loved this place, perfectly located in the old walled city, felt a little like the Riads of Marrakesh. It’s been so well designed and furnished. And so quiet. The rooftop is lovely with a jacuzzi and a few places to relax and read. The lady who met us on arrival spent ages talking about the city, her recommendations and all annotated on a top quality map! The bedroom lovely, beautiful bed linen, huge bed! And fab shower. Breakfast was fine; fresh fruit, lovely passion fruit juice, basket of bread/pastries...but cooked options less good, my poached eggs were solid and avocado off, the better option was ‘Peasant eggs’ which my husband had. But forget breakfast, this place is stunning and I highly recommend.
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Date of stay: March 2020Trip type: Traveled
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Response from Mustique SAS, Ventas at Casa Don Sancho By Mustique
Responded Mar 7, 2020
Dear Mr/Mrs. Martyjojo, Thank you so much for your thoughtful comment about your recent visit to our Casa Don Sancho by Mustique. I am really happy to read that you had a charming time with us. All our staff is striving to provide an exceptional hospitality experience to make your stay unique. Looking forward to have the pleasure of welcoming you back very soon. Kind Regards, Rebeca Garizábalo
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stefanc529 wrote a review Jan 2020
Bangkok, Thailand84 contributions69 helpful votes
Two nights stay only, but everything was perfect. Design, location, care, recommendations all done with ease and perfection. No restaurant for dinner but the excellent recommendation for places near by well compensated for that. A travel experience from the glory time of travel long gone by
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Not important at this property
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2 Helpful votes
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Jan 14, 2020
Dear Mrs/ Mr. stefanc529, Thank you for sharing yor comments about your recent stay with us. I am really happy to read that everything was perfect. I will share your comments with the entire staff. I just want to clarify something, we do not have a restaurant but we offer beverages and food service. In fact we have a chef, it would be fantastic if we have a chance in a future to assist you! Kind Regards, Rebeca Garizábalo
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Devlin M wrote a review Dec 2019
1 contribution
staff was very attentive, knowledgeable and professional, comfortable bed, room clean, amazing shower. Great location. Could have asked for a better place inside the walled city. Would definitely go back if in Cartagena again.
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Date of stay: December 2019Trip type: Traveled
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Jan 14, 2020
Dear Mrs/Mr. devlinm2018, Thank you very much for your review regarding your experience at Casa Don Sancho. We are glad to hear that our team was very attentive and professional. Looking forward to the pleasure of welcoming you back in your Cartagena Home! Rebeca Garizábalo
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Taro27 wrote a review Nov 2019
Los Angeles, California57 contributions8 helpful votes
+1
I stayed here with a friend for two nights. Wonderful, attentive service in a great location. The English-speaking staff was so helpful with directions and information. The food was amazing (my friend and I had dinner there one night) and the location in the walled city made it easy to see all the sights. Thoughtful touches (cookies and a note upon arrival to the room) and a chocolate and a bottle of water left in the afternoons. Thoroughly enjoyed the stay!
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Date of stay: November 2019Trip type: Traveled
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Dec 5, 2019
Dear Mr. Taro 27, Thank you so much to share your experience! I will share your comments with the entire staff, they will be happy to know that you and your friend had a wonderful stay. We hope you come back soon and have the opportunity to assist you again. Kind Regards, Rebeca Garizábalo
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nckun8 wrote a review Nov 2019
Staten Island, New York532 contributions58 helpful votes
+1
Thus beautiful hotel is one of the best I have ever stayed in. Upon entering a very gracious hist gave us a cool wash cloth to cool us off, then we were offered a drink. Instead of a reception desk we were taken to a lovely living room where we were checked in. The room is beautiful, great ac. Nice bathroom although the light could be a bit brighter for makeup application. The bed us king size with lots if comfy pillows. Rooms are around lovely courtyard. There us a lovely rooftop deck with comfy couches and a jacuzzi. Breakfast was wonderful with fresh fruit, oj, fresh breads and choice of eggs or pancakes. Everything was delicious. Another thing I liked was that it us on a quiet, safe block but only a few short blocks from restaurants, bars, etc. I look forward to staying here again. Everyone from the staff was so nice, friendly and helpful. I look forward to my next stay in this wonderful hotel!
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Date of stay: November 2019Trip type: Traveled
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Dec 5, 2019
Dear Mrs. nckun8, Many thanks for your kind comments and for taking the time to share your experience at our Casa Don Sancho by Mustique. We are glad to know that our staff made a positive impression on you. Remember We will be attentive if you need our assistance, always it will be a pleasure. We hope to have the opportunity to welcome you back soon and assist you in your home. Kind regards, Rebeca Garizábalo
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safetravel wrote a review Oct 2019
4 contributions
Lovely small hotel in the old walled city. It is a beautiful mansion with a center courtyard with a pool. The restaurant was very good and the staff was very attentive. It is a truly lovely hotel in the old walled city.
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Date of stay: September 2019
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Oct 22, 2019
Dear Mrs. safetravel1212, Thank you so much for taking the time to share your experience with us. We wish you come back soon and can assist you again. Remember the entire staff will be happy to receive you. Kind Regards, Rebeca Garizábalo
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Marie wrote a review Sep 2019
Honolulu, Hawaii88 contributions69 helpful votes
+1
Wonderful property in the heart of the old town of Cartagena. Perfect location to explore the city. I would recommend staying here for 2-3 days and then spend a night in one of the main hotels in Bocagrande to make the most of your stay. All staff is excellent. They take care of everything and make sure that you have a great time. The food is excellent and the roof terrace is amazing!
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Date of stay: September 2019Trip type: Traveled
2 Helpful votes
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Oct 22, 2019
Dear Mrs. mariecharlotte5, Thank you for your wonderful comments, I will share them with the entire staff. I am glad to now that you had a great time during your stay, we hope to assist you again in the future, it will be a pleasure! Kind Regards, Rebeca Garizábalo
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Sam W wrote a review May 2019
Madison, Wisconsin19 contributions5 helpful votes
We were greeted at Casa Don Sancho with two lovely drinks of our choosing (I had a michelada while my husband had a beer). We got a tour of the home, everything was spotless and immaculately decorated. There was fresh white roses in all of the rooms and relaxing music playing. The pool on the first floor was so wonderful. The lounge chairs next to it are extremely comfortable and great for a little nap. The rooftop was the real stunner with great views of the ocean and city. The staff prepared a romantic 5 year anniversary dinner for us on the roof. They set up a beautiful table, lit candles, played music, and purchased legitimately the most beautiful red roses I've ever seen. The staff were incredibly thoughtful and caring. They organized several dinner reservations for us as well as a trip to Coralina Island. When we got back from Coralina, I had a fish bone stuck in my throat that was really bothering me. The staff was so great, they called the medical help line for advice, prepared hard rolls for me to eat, and it worked! I felt so much better. Casa Don Sancho truly was a home away from home for us. Breakfast was delicious, the bed was comfortable, and we loved the turn down service (water and chocolate)! It was also very quiet at night, which was a nice respite from the busy Old Town. When we walked in the doors at the end of each day it truly felt like we were simply coming home. We can't recommend this hotel more.
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Date of stay: May 2019
Location
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Trip type: Traveled
1 Helpful vote
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Response from MustiqueS, Director Comercial at Casa Don Sancho By Mustique
Responded Oct 22, 2019
Dear Mrs/Mr. Sam W, Thank you so much for your wonderful comments, our staff will be happy to know that you had a great experience with us. Thank you for recommending us! We appreciate it! It was a pleasure to assist you with everything, remember this is your house when you come back to Cartagena de Indias. We hope to see you soon. Kind Regards, Rebeca Garizábalo
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PRICE RANGE
$271 - $301 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
6
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Frequently Asked Questions about Casa Don Sancho By Mustique
Which popular attractions are close to Casa Don Sancho By Mustique?
Nearby attractions include Hi Cartagena (0.3 miles), Centro Historico (0.2 miles), and Plaza de San Diego (0.3 miles).
What are some of the property amenities at Casa Don Sancho By Mustique?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Casa Don Sancho By Mustique?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Casa Don Sancho By Mustique?
Conveniently located restaurants include DKP Restaurante Bar, Buena Vida Marisqueria y Rooftop, and Gran Inka Gastrobar.
Are there opportunities to exercise at Casa Don Sancho By Mustique?
Yes, guests have access to an outdoor pool during their stay.
Does Casa Don Sancho By Mustique have airport transportation?
Yes, Casa Don Sancho By Mustique offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Don Sancho By Mustique?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casa Don Sancho By Mustique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Don Sancho By Mustique?
Many travelers enjoy visiting Walled City of Cartagena (0.5 miles), Centro Historico (0.2 miles), and Sanctuary of Saint Peter Claver (0.3 miles).
Is Casa Don Sancho By Mustique accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.