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Radisson Cartagena Ocean Pavillion Hotel

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#10 of 146 Hotels in Cartagena
Certificate of Excellence
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Radisson Cartagena Ocean Pavillion Hotel
Radisson Cartagena Ocean Pavillion Hotel
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1,319 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Los Angeles
Reviewed 1 week ago

Hotel is ocean front and short taxi ride to the old town and the airport. The staffs are amazing and they go out of the ways to help you in any possible ways. Their resturant offers a good breakfast and lunch . We didn't have dinner at the hotel.

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Helpful?
Thank dmaddahi
Radisson Cartag... O, Public Relations Manager at Radisson Cartagena Ocean Pavillion Hotel, responded to this review

Dear Guest: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed all services at the Hotel. We look forward to your next stay. Sincerely, Sofia Quintero Marketing & Communications Executive

Reviewed 1 week ago

We had the most wonderful stay here! We stayed for 4/5 nights before Christmas. At first it seems like a normal chain hotel, clean not very personal surroundings. But our rooms (we had 2, one for us one one for our children) were spacious, cllen and the beds and sheets are the best Ive ever slept in! Amazing. Also it...

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Helpful?
Thank Vanessa G
Radisson Cartag... O, Public Relations Manager at Radisson Cartagena Ocean Pavillion Hotel, responded to this review

Dear Mrs. Vanessa: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed all services at the Hotel. We look forward to your next stay. Sincerely, Sofia Quintero Marketing & Communications Executive

Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank gregoryd691
Queretaro, Mexico
Reviewed 1 week ago

We visited this hotel with a group of friends, ordered lunch at the swimming pool restaurant, we waited for a long time and then the waiter told us they couldn't serve us any food because we were not staying at the hotel. This is the most awkward situation I ever had to experience on a hotel, I will never stay...

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Helpful?
Thank juan manuel c
Radisson Cartag... O, Public Relations Manager at Radisson Cartagena Ocean Pavillion Hotel, responded to this review

Dear Mr. Juan: We appreciate your feedback regarding the Restaurant. We have shared your comments and concerns with our Food and Beverage Department so the situation may be addressed to ensure outstanding service. Sincerely, Sofia Quintero Marketing & Communications Executive

chicago, United States
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Thank stephenbP7390BM
Radisson Cartag... O, Public Relations Manager at Radisson Cartagena Ocean Pavillion Hotel, responded to this review

Reviewed 2 weeks ago via mobile

This was our first visit to Colombia. Hotel in La Boquilla is not far away from airport, although quite a bit of construction going on in this side of town can make for traffic jams. Greeted by front desk staff, Veronica deserves special mention. Extremely helpful and polite. We stayed in a Júnior Suite with lots of room, 2 bathrooms...

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1Thank Spanishtico
Reviewed 3 weeks ago via mobile

The Radisson Cartagena is actually a ~10-15 minute taxi ride from the old city itself. The staff are friendly and the rooms are clean. We were actually given a room upgrade because of our Club Carlson membership. The bathrooms are nicely arranged. We had dinner twice at the restaurant and it was good food at a surprisingly reasonable price, considering...

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1Thank Shaun S
Katy, Texas
Reviewed 4 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank jesman123
Reviewed December 15, 2016 via mobile

Great hotel, great location by the ocean, excellent friendly and helpful staff... very comfortable rooms and nice beds... delicious ceviche.. we had our wedding there and have no complaints.. the breakfast was excellent as well...

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Helpful?
Thank Sandra A
Radisson Cartag... O, Public Relations Manager at Radisson Cartagena Ocean Pavillion Hotel, responded to this review

Dear Mrs. Sandra: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed all services at the Hotel. We look forward to your next stay. Sincerely, Sofia Quintero Marketing & Communications Executive

Canada
Reviewed December 6, 2016 via mobile

Dear Radisson, how you have slipped! On your website, there is no mention of construction in front of the hotel and MOST importantly on the pool deck, which, by the way, is significantly smaller than what it looks like in the photos. How disappointing! Do you not see the irony in the sign you have posted on the side of...

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1Thank DanoCanada
Radisson Cartag... O, Public Relations Manager at Radisson Cartagena Ocean Pavillion Hotel, responded to this review

Dear Guest: Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet your expectations because of the work we are doing in the pool area to provide a better service. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope for another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
The hotel offers 233 Rooms with views of the Caribbean sea and the lagoon; junior suites and master suites, business center, Restaurant,Lobby Bar and bar overlooking the Colombian Caribbean ocean, kosher cuisine, outside swimming pool overlooking the sea, WIFI in all hotel areas, Hotel guests will enjoy beachside water sports, pool activities. For gatherings and events, the hotel offers 10.977 Square feet of meeting space distributed in 9 conference room areas, ballroom for 720 attendees, 7 multi-use additional meeting rooms, high tech audio visual equipment, and outdoor space for large events, congresses and meetings.The concept of the Hotel meets the needs and responds to the sensibilities of the contemporary well traveled, national and international tourists, a themed ocean side resort hotel where the emphasis lies on issues relating to sea and life within the Colombian Caribbean, highlighting the richness of its socio-cultural expressions, providing its guests with accommodation, entertainment and culture all in one. ... more   less 

Additional Information about Radisson Cartagena Ocean Pavillion Hotel

Address: Carrera 9 No 22 - 850, La Boquilla | ., Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $131 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Cartagena Ocean Pavillion Hotel 4*
Number of rooms: 233
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Cartagena
#3 Green Hotel in Cartagena
#5 Spa Hotel in Cartagena
#8 Luxury Hotel in Cartagena
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Cartagena Ocean Pavillion Hotel staff and other travelers.
24 questions
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Questions? Get answers from Radisson Cartagena Ocean Pavillion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure youre not facing the front of the hotel as there is MASSIVE construction going on that you cant hear from th other rooms”
 of 5 bubbles vanessagQ3583AM, 1 week ago | Read review
“Don't stay at this place”
 of 5 bubbles juanmanuelc_12, 1 week ago | Read review
“Ask for a view of the water and higher level floors as there are many high rise hotels around.”
 of 5 bubbles WonderWandererPK, Nov 30, 2016 | Read review
“Most rooms have an ocean view. Check out the 10th floor spa at sunset!”
 of 5 bubbles gahoppe, Nov 25, 2016 | Read review
“Over the 3rd floor the rooms are quieter.”
 of 5 bubbles 55valp, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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