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Hampton by Hilton Cartagena

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Traveler (430)
Room & Suite (187)
Pool & Beach (62)
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Overview
  • Excellent49%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“floor lobby”(5 reviews)
“hhonors member”(4 reviews)
“walled city”(37 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
Offers from Hampton by Hilton Cartagena
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hampton by Hilton Cartagena
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,724)
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392 results
Traveler rating
184
131
42
28
7
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LanguageEnglish
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184
131
42
28
7
Show reviews that mention
All reviewsfloor lobbyhhonors memberwalled cityrooftop poolboca grandetop floorblackout curtainshalf blockbusiness travelold cityfree breakfastfront desk agentshort stayroom keythe room was nicebocagrande areaa short cab ride
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1 - 5 of 392 reviews
Reviewed 1 week ago

Terrible stay, noi.se coming from top floor and hotel did nothing to resolve in 4 night stay. The sent several employees, they all heard the noise and could not explain it. All of them said they would get back to me to resolve this issue...More

Thank Dianeshydtown
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded 1 week ago

Dear Dianeshydtown; Thank you very much for your feedback. We are sorry that you did not leave our hotel 100% satisfied. We are sorry we were not able to provide you with a better quality of service. This is not typical situation in our rooms,...More

Hotel's Favorite
Reviewed April 8, 2018 via mobile

This hotel was chosen because we could redeem hotel credits. What a wonderful surprise to find such a great place to stay. When entering, you rise to the 16th floor for the Lobby which gives you great views of the city during breakfast and anytime....More

1  Thank CinthyaFHL
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded April 9, 2018

Dear CinthyaFHL: Thank you so much for your positive feedback, We were happy to be the best option during your travel to Cartagena. Hope to see you in a near future. At Hampton, we love having you here. Have a nice day !!!

Reviewed 3 weeks ago

This hotel is pretty good, great location and for the prices really good. Internet was good in the room. Breakfast was ok not the best but is free so can’t really do much about that. Would stay there.

Review collected in partnership with Hampton
Thank elrafydd15
Response from Maria Elsa A, Gerente at Hampton by Hilton CartagenaResponded 2 weeks ago

Dear elrafydd15; Thank you for your possitive feedback regarding to our services and facilities. Hope you had s safe return at home. Have a nice day !!

Reviewed 4 weeks ago

As a Lifetime Diamond member (with over 1200 nights worldwide), I booked a 2 night stay on Hilton points (40,000 points for the entire 2 night stay). I knew Hampton was a lower end property but we chose it for the location because the location...More

2  Thank PandaHouston
Reviewed April 9, 2018

I chose this hotel due to location. It was my first time here with my daughter. The staff was wonderful and special thanks to Luis, who made sure our check in went smoothly. The location is really great, you can walk around the area and...More

Thank Isla M
Response from Maria Elsa A, General Manager at Hampton by Hilton CartagenaResponded April 9, 2018

Dear Isla M; Thank you for your feedback , We are happy you were satisfied with our general service. Hope to seee you in a near future. Have a nice day !!!

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$79 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Cartagena
#10 Business Hotel in Cartagena
#19 Romantic Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$79 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Cartagena
#10 Business Hotel in Cartagena
#19 Romantic Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (430)
Room & Suite (187)
Pool & Beach (62)
Dining (47)
Amenities (15)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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PandaHouston
March 10, 2018|
Answer
Response from ecintron | Reviewed this property |
Hi, I went to Cartagena this past November and that is what I paid to get to the hotel...20,000 pesos with tip. You always want to confirm with the driver before you get in the car. Have a great and safe trip!
1
Vote
lovegessies
September 3, 2017|
AnswerShow all 3 answers
Response from christopherrY9795HI | Reviewed this property |
6am...
0
Votes
talamitai7
February 6, 2017|
AnswerShow all 4 answers
Response from Robert M | Reviewed this property |
Don't know about an airport shuttle to the Hampton Inn, but as others have mentioned, cab fare is cheap. Uber's a little confusing at airports in Colombia, we've found.
0
Votes
Room Tips
"Stay in a room closer to the lobby on the 16th floor."
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"High floors offer the best Caribbean views."
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"My room had everything functioning but my colleagues rooms had plumbing and a/c issues, so check out the room..."
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"I think the manager needs to get more involved with training staff on customer service."
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