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Hotel Casa San Agustin

Travelers' Choice award winner
Centro Calle de la Universidad No.36 - 44, Cartagena 1300, Colombia
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538 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Sydney, Australia
Level Contributor
133 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This a high-end property with prices to match, particularly in a city that is generally, quite cheap. We decided to spend a night inside the walls of the old city and picked the best. However, I think you get value for your money - at least we did when we were upgraded to possibly the best suite in Cartagena. What... More 

Helpful?
Thank amberlower
New York City, New York
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

It's hard to pick a place to start. The property is lovely and is no more than a five minute walk from every point of interest in El Centro and San Diego. The staff is impeccable, friendly and knowledgeable. The rooms are luxurious and beautifully appointed. My wife and I stayed at the Casa San Agustin twice over the course... More 

Helpful?
Thank RLB42
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Dear Guest, It is a pleasure for me and all the staff of Casa San Agustin to know that you had a special stay in our Hotel. We appreciate your time to give us your kind comments about your experience in the Hotel. All our staff is committed to provide our guests an unforgettable stay and make them feel at... More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The San Agustin exceeded all of my expectations. Stepping through the wrought iron gate into the hotel lobby felt like entering another world where the hustle and bustle of Cartagena faded away. We were greeted by warm staff who offered us cool towels during check-in. The property was stunning and without fault. Again, the service went above and beyond attentive... More 

Helpful?
Thank 740AshleyT
Carolina B, Gerente at Hotel Casa San Agustin, responded to this review

Esteemed Ashley, We are deeply honored to see how our hard work and dedication becomes your satisfaction, we have been touched by your ind words and we will be looking forward to attend you whenever you desire. We hope to have you within our guests very soon. Sincerely, Carolina Bernal General Manager More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

Wonderful experience from the start we were greeted by polite staff and a delicious refreshing cucumber drink at check it. The hotel is extremely clean lots of attention to detail. Our room was very comfortable awesome bed spacious bathroom with fresh fruits left for us as snacks. The hotel staff was amazing any need we wanted they were more than... More 

Helpful?
Thank Christian-Ingrid
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The Hotel Casa San Agustin is a place I couldn't recommend more highly - the building, location, room and staff were all perfect. From the moment we arrived with our luggage, until the moment we checked out, everything was handled perfectly. The room was incredible, with a massive comfortable mattress, private plunge pool, free Wi-Fi in the room, quality amenities... More 

Helpful?
Thank Daniel R
London
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 3 nights. This is an amazing, beautiful luxury hotel. The beds are super comfortable and the bathrooms marble. Everything is perfect - it even smells perfect! Try the lobster empanadas - they are amazing! The only negative thing I would say is that they don't cool the pool so it feels more like a bathtub when you... More 

Helpful?
Thank Sam G
Washington DC, District of Columbia
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where do I start...an entire staff that cares, warm and goes way beyond your expectations. The Front Desk with Katia, Katherine and Gladys who efficiently took care of all restaurant reservations and every single request we asked during our entire stay. Roberto in the dining room who insisted of escorting us, held my arm all the way to our restaurant... More 

Helpful?
Thank bradleeflorist
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent a night at this hotel. Everything was great or better. The rooms nicely designed and nice, the food at the restaurant was good and, the array of plates at the breakfast were amazing. The location is convenient. The best was the service who were cordial and attentive.

Helpful?
Thank gianluca1056
New York City, New York
2 reviews
5 of 5 stars Reviewed June 18, 2016

We just came back from our amazing stay at Hotel Casa San Agustin last night, and I just can't stop smiling every time I think about the stunning grounds and of course the top notch service from everyone at Casa San Agustin! our check-in process was flawless, Luis made us feel so welcomed as soon as we walked thru the... More 

Helpful?
Thank lanikai1277
Toronto, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed June 18, 2016

We stayed here in our trip on coast of Colombia. The hotel was great and location was incredible. Colombia seems to be hit or miss in the hotel category but we found this was a hit! Romantic area and great walking distance to all the places you want. Only downside was our AC was not so strong and only average.... More 

Helpful?
Thank dbloo72
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Casa San Agustín is a luxury boutique hotel of 24 refined guestrooms and 6 spacious suites in the city of Cartagena de Indias, Colombia. Three colonial homes have been totally renovated and lovingly restored to create the sense of staying in a well-curated and appointed home of a sophisticated best friend. Situated within the historic walled city, and dating from the 17th Century, the charm of the buildings has been enhanced with a respect for maintaining original frescoes in the library and wooden beamed ceilings. ... more   less 

Additional Information about Hotel Casa San Agustin

Address: Centro Calle de la Universidad No.36 - 44, Cartagena 1300, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $338 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Casa San Agustin 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Cartagena
#2 Family Hotel in Cartagena
#3 Business Hotel in Cartagena
#3 Romantic Hotel in Cartagena
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