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Calle de la Universidad No. 36 - 44 Centro, Cartagena 130001 Colombia
9 people are viewing this hotel
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$560
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$548
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Free cancellation until 07/10/22
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Trip.com
$463
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Priceline$548
Hotels.com$560
Travelocity$560
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (966)
Room & Suite (389)
Pool & Beach (193)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 295 hotels in Cartagena
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.6
2022 Travelers' Choice Best of the Best
Casa San Agustín is a luxury boutique hotel of 20 refined guestrooms and 11 spacious suites in the city of Cartagena de Indias, Colombia. Three colonial homes have been totally renovated and lovingly restored to create the sense of staying in a well-curated and appointed home of a sophisticated best friend. Situated within the historic walled city, and dating from the 17th Century, the charm of the buildings has been enhanced with a respect for maintaining original frescoes in the library and wooden beamed ceilings. This hotel offers 1 restaurant with three different environments, bar, pool bar, pool, solarium, 1 meeting room up to 40 people, library, concierge desk 24 hours, room service and a magical Aurum Spa, to transform your mind, body, and soul.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Airport transportation
Banquet room
Meeting rooms
Couples massage
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Car hire
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Bottled water
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
1073Reviews28Q+A100Room tips
Traveler rating
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  • 4
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Popular mentions
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Noahthaler wrote a review Jul 1
New York City, New York24 contributions11 helpful votes
Visited with my family and stayed for three nights. The suite was spacious and well furnished. Breakfasts were nice and the waitstaff at Alma was attentive. The staff was highly professional and mostly fluent in English. Hotel is well-situated in the Old City and walkable to many key areas
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Date of stay: June 2022Trip type: Traveled with family
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johannaarbelaez wrote a review Jun 2022
6 contributions
This hotel is like no other I have ever stayed at. It's architecture and design is breathtaking. The food is spectacular but the best part of it is it's staff. Everyone is ready to bend over backwards for you. David, our concierge, went above and beyond to make our trip memorable. He took care of every little detail and made sure we were safe and had fun.
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Date of stay: June 2022
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Peter A wrote a review Jun 2022
New York City, New York189 contributions116 helpful votes
Staff are extremely pleasant, explain the hotels history, and provide top quality service. The location is inside the old city and perfect for walking around. They even rent bicycles. Room was sizeable, bed was really comfortable and bathroom was large with a great shower. Restaurant serves terrific local cuisine and entertains you in the evening with a small band. Truly a wonderful and romantic hotel.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
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Tee wrote a review Jun 2022
1 contribution
Had a great time visiting Columbia and staying at Hotel Casa San Agustin. The property exceeded my expectations and the staff was very friendly and helpful. Thank you all helping me celebrate my birthday
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Date of stay: June 2022Trip type: Traveled with family
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Jpullo wrote a review Jun 2022
Orlando, Florida349 contributions120 helpful votes
Loved everything about this hotel! It’s in a perfect location with great restaurants, bars, and shopping nearby. The pool is heated and just amazing to relax in after a busy day. The staff is exceptional… from Julio at the bar, to Rene in the restaurant, to David and Catherine at the concierge… everyone made our trip perfect. The rooms are spacious and elegantly designed with comfortable beds and linens, large bathrooms with rain showers, And seating areas. This felt like a luxurious haven in the middle of the city without the air of pretentiousness or ostentatiousness. Would absolutely recommend!
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Use WhatsApp ahead of time to have David or Catherine arrange your bookings and airport...
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nkhajah wrote a review Jun 2022
Kuwait3 contributions1 helpful vote
Pure luxury with the best amenities, the attention to the smallest detail. Outstanding service of whole staff made it feel like home. A huge plus was that every corner of the hotel smelled divine! The spa was a wonderful treat before departure.
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Date of stay: June 2022Trip type: Traveled with friends
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Zach W wrote a review Jun 2022
2 contributions
Very beautiful place to stay. Everyone is very nice and feels safe. The Spa was amazing. Ligia was the receptionist and was great. Smiles all the time and treated everyone over the top to make it more enjoyable. Ludy was my massage therapist. Probably the best deep tissue I have ever had. Would highly recommend talking to Ligia and requesting Ludy as your therapist. Thank you ladies for the great experience.
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Date of stay: June 2022Trip type: Traveled with friends
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Dasharoundtheworld wrote a review Jun 2022
Atlanta, Georgia69 contributions83 helpful votes
+1
I always begin by saying I have frequented many Leading Hotels throughout the world and Colombia is my 113th country visited! I previously made a few attempts to visit Casa St Agustin but circumstances prevented until this month (Jun 2022).. Everyone from Olga in reservations to Katherine and Nelson at the front desk confirmed there is a reason it is ranked the top hotel in all of Cartagena! I received the flawlessly executed VIP treatment from the entire staff and I especially LOVED the wonderful scents floating throughout, the beautiful fresh flowers, the wonderful welcome gift, the pool and all of the top notch amenities.It's also worth mentioning the Alma restaurant was simply divine! Each dish was presented like a piece of art and I was just as delighted with the taste of everything! Hats off to the chef!!!Well done! If you desire an incredible fine dining experience, then a vist to the Alma is a MUST! There are many hotels that tout a 5 star rating but few can deliver a truly authentic 5 star experience. Casa San Agustin was the highlight of my trip to Cartagena and indeed a quintessential 5 star experience in every way. I am certain I will recommend and return! THANK YOU for a special and most memorable experience!
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Date of stay: June 2022Trip type: Traveled solo
Room Tip: Bring your best cruise collection wear..This is the place to show it off!
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Magda B wrote a review Jun 2022
2 contributions
Stayed two nights, one of these days visiting the private island. While at the island, the service hosted by Julio and the food by talented Bernardo was superb. While at the hotel, every detail was attended to, “no” was never an answer…ambience, food, accomodations and spa - all superb. Would repeat and definitely recommend!
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Date of stay: June 2022Trip type: Traveled with friends
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Manuel C wrote a review Jun 2022
1 contribution
I spent two and half amazing days in Cartagena with a couple of friends. It was my first time in Cartagena, in fact my first time in Colombia. Cartagena is a wonderful city with lots to see and do. As warm and friendly as people in Cartagena are, the staff at Casa San Agustin take it to another level. We booked Acasí private beach tour the first day. We were welcome by Gladys at the concierge station. She couldn’t have been warmer. She made us feel right at home from the get-go. She then turned us over to Julio who was in charge of our Acasi tour. Julio did a masterful job of handling every single detail of our trip (transportation, food, music, etc). Talking about food, our private chef at Acasi, Bernardo, delighted us with local favorites like Ceviche, Arroz con Coco, Patacones, and Lightly Breaded Fried Fish. Food was outstanding! In terms of the room, hotel service and amenities, this hotel is simply amazing. Prior to arriving in Cartagena, we spent some time in nice hotels in Bogota and Medellin, but none of those can compare with our experience at Casa San Agustin. I cannot recommend highly enough! It was the highlight of our Colombia trip.
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Carolina Bernal, Propietario at Hotel Casa San Agustin
Responded 4 weeks ago
Dear G6187Enmanuelc. We are happy that you enjoyed the experience in our Acasí private beach, our rooms and the warmth of our staff. All our customers come back excited to live the experience over and over. We look forward to seeing you soon!
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PRICE RANGE
$455 - $580 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
31
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Frequently Asked Questions about Hotel Casa San Agustin
Which popular attractions are close to Hotel Casa San Agustin?
Nearby attractions include Hi Cartagena (0.2 miles), Centro Historico (0.3 miles), and This Is Cartagena (0.2 miles).
What are some of the property amenities at Hotel Casa San Agustin?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Casa San Agustin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Casa San Agustin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Casa San Agustin?
Conveniently located restaurants include DKP Restaurante Bar, Buena Vida Marisqueria y Rooftop, and Cancha Restaurante.
Are there opportunities to exercise at Hotel Casa San Agustin?
Yes, guests have access to a pool during their stay.
Does Hotel Casa San Agustin have airport transportation?
Yes, Hotel Casa San Agustin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa San Agustin?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Casa San Agustin offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Casa San Agustin?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Casa San Agustin?
Many travelers enjoy visiting Walled City of Cartagena (0.4 miles), Centro Historico (0.3 miles), and Sanctuary of Saint Peter Claver (0.3 miles).