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Decameron Cartagena

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Decameron Cartagena
Decameron Cartagena
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1,638 Reviews from our TripAdvisor Community

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Showing 109: English reviews
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

The custumer services are very rude they don have reapect for the guest Bad food, cheap drinks, small pool with hundred of people in it,,mal functiom of AC om the rooms No amenities, will never come back

Helpful?
Thank German G
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

What I didn't like. 1. The front desk people very rude and disrespectful at check in. 2. Kept asking for an iron and finally got one on my third day and then I had only one hour to use it. 3. They use cheap liquor so drinks are horrible. They were so horrible I had to go out everynight to... More 

Helpful?
1 Thank Sgt S

Travelers are raving about these Cartagena hotels

Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room were big bedroom with a salon. Big bathroom very clean .Food had 5 restaurants a la carte need reservation but not hard to get them beach ok but on the other side of road sand black ocean calm . Music around the pool to loud but some like it would go back yes

Helpful?
Thank Carole C
Tromso, Norway
Level Contributor
184 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I visit several hotels every year, and try to review most of them here in TA so others can benefit from my experiences. I now have to sadly post this last review, not only because the very bad service we have experienced at the Decameron Cartagena (except from the nice people we found working at the restaurants), but because this... More 

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1 Thank Thorz
Bogota, Colombia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 16, 2016

This restaurant offers excellent service, and comfort. There is a pool, 3 restaurants and some entertaining activities. it is located in a quiet place of the city. it is surrounded by other hotel, restaurants and a mall. However, you have to cross a street to go to the beach. It is a little far from the city center, which is... More 

Helpful?
1 Thank GicelYanitza
London
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 13, 2016

As a regular visitor to Colombia I have mixed views about Cartagena and this Hotel. I have seen some very negative reviews here by other users that are a little unfair. At the end of the day you get what you pay for. Other reviewers have have left positive reviews that have been pretty accurate. My opinion is that, yes... More 

Helpful?
3 Thank Matt L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2016

The customer service experience at Decameron, Cartagena was amazing. From the security guards, front desk clerk, bar tender, waiter and waitresses; everyone had a smile. So willing to assist. Jaime Martinez is the Customer's Relations Manager. He did everything possible to accommodate my needs. Great smile. He has the gift to serve and re direct the staff in a very... More 

Helpful?
1 Thank Lissette V
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 21, 2016 via mobile

Stayed in this hotel for two nights. We had flights, transfers, and all inclusive hotel, as well as a tour with Citysightseeing included. The food was generally good in the hotel, however in the Italian restaurant it was quite poor. We also had to share a table with another couple - we knew this was a possibility but the experience... More 

Helpful?
Thank Charlie M
Middleton, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 11, 2016

Decameron Cartagena was wonderful, even though the pool and the restaurants were not perfect. The third-floor swimming pool was small, the lounge'-chair area was very cramped and it was always windy. The main buffet was connected with the pool area and it seemed to be super crowded at all times. The ala carte restaurant was also small, and the food... More 

Helpful?
1 Thank Kathy R
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 13, 2016 via mobile

Lets start from basic, the guys from valet are the only reason why the hotel is open and Carlos the bartender in the pool area. The hotel should be renovated. They give you just one key per room (the Front Desk knew we were 2 guests in the same room) and when I say 1 key I am speaking literally,... More 

Helpful?
3 Thank Jc R
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Decameron Cartagena

Address: Cra. 1 No. 10-10, Cartagena 130010, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $166 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Cartagena 3.5*
Number of rooms: 282
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Also Known As:
Decameron Cartagena Hotel Cartagena
Hotel Decameron Cartagena
Cartagena Decameron Hotel
Decameron Hotel Cartagena
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