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Decameron Cartagena

Cra. 1 No. 10-10, Cartagena, Colombia
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Decameron Cartagena
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1,586 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Bogota, Colombia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This restaurant offers excellent service, and comfort. There is a pool, 3 restaurants and some entertaining activities. it is located in a quiet place of the city. it is surrounded by other hotel, restaurants and a mall. However, you have to cross a street to go to the beach. It is a little far from the city center, which is... More 

Helpful?
Thank GicelYanitza
London
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 13, 2016

As a regular visitor to Colombia I have mixed views about Cartagena and this Hotel. I have seen some very negative reviews here by other users that are a little unfair. At the end of the day you get what you pay for. Other reviewers have have left positive reviews that have been pretty accurate. My opinion is that, yes... More 

Helpful?
2 Thank Matt L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2016

The customer service experience at Decameron, Cartagena was amazing. From the security guards, front desk clerk, bar tender, waiter and waitresses; everyone had a smile. So willing to assist. Jaime Martinez is the Customer's Relations Manager. He did everything possible to accommodate my needs. Great smile. He has the gift to serve and re direct the staff in a very... More 

Helpful?
1 Thank Lissette V
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 21, 2016 via mobile

Stayed in this hotel for two nights. We had flights, transfers, and all inclusive hotel, as well as a tour with Citysightseeing included. The food was generally good in the hotel, however in the Italian restaurant it was quite poor. We also had to share a table with another couple - we knew this was a possibility but the experience... More 

Helpful?
Thank Charlie M
Middleton, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 11, 2016

Decameron Cartagena was wonderful, even though the pool and the restaurants were not perfect. The third-floor swimming pool was small, the lounge'-chair area was very cramped and it was always windy. The main buffet was connected with the pool area and it seemed to be super crowded at all times. The ala carte restaurant was also small, and the food... More 

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1 Thank Kathy R
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 13, 2016 via mobile

Lets start from basic, the guys from valet are the only reason why the hotel is open and Carlos the bartender in the pool area. The hotel should be renovated. They give you just one key per room (the Front Desk knew we were 2 guests in the same room) and when I say 1 key I am speaking literally,... More 

Helpful?
3 Thank Jc R

Travelers are raving about these Cartagena hotels

Beijing
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 19, 2016

Decameron is a big brand in Colombia and they have really nice hotels in the Coffee Zone, Leticia and Baru. Unfortunately they lost the jewel of the crown with the Decameron Cartagena. This hotel is terrible choice to visit the city. The structure is old. The rooms, despite being spacious, have not being renovated maybe since the seventies. Everything looks... More 

Helpful?
1 Thank irisangel2013
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 11, 2015 via mobile

I don't usually write bad reviews but this case is an exception, we ask for a week package the second day I pay all the penalties and take a plane to bogota, first unbelievable full of low class people, the buffet is serve in a hot hot place with flies all around, the pool is to small for the hundreds... More 

Helpful?
3 Thank edcc1967
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 20, 2015

Someone had stolen our flip flops while we were in the pool, we went to ask security if they had found them and they asked us to return at 7PM, we asked again at 7PM and the new guard on shift had not heard anything about it. We asked for a manager and the first woman we spoke with was... More 

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1 Thank Holly S
Knoxville, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2015 via mobile

Treated like cattle during check-in; when we complained we were told that it wasn't the hotel's problem. Advertised services were not available due to overbooking. Beach area was small and crowded, filled up unless you got there at the crack of dawn. But the attitude of the staff was very disappointing.

Helpful?
Thank esrogers
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Decameron Cartagena

Address: Cra. 1 No. 10-10, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $159 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Cartagena 3.5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Decameron Cartagena Hotel Cartagena
Hotel Decameron Cartagena
Cartagena Decameron Hotel
Decameron Hotel Cartagena
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