Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Carrera 1, 2–87, Cartagena 13001 Colombia
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Avg. $151 /night, 12/4 - 12/5
$230
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$180
per night
$129
per night
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About
4.5
#11 of 254 hotels in CartagenaLocation
4.6
Rooms
4.2
Value
4.2
Cleanliness
4.4
Service
4.5
Sleep Quality
4.4
Experience the exclusive beach club and pools at our Cartagena hotel. Quality service and an amazing location overlooking the Caribbean Sea await you at Hotel Caribe by Faranda Grand, a member of Radisson Individuals. Brimming with history and showcasing a neocolonial design, our hotel is the area's first beach resort, an icon in Cartagena's Bocagrande community. You can see more stunning architecture at the nearby San Pedro Claver Church, the Castle of San Felipe de Barajas, and the walled Old City. You'll be steps from Kala Beach Club and Bocagrande Beach for sunbathing and a quick boat ride from Tierra Bomba Island to enjoy a private cabana and lunch. Our hotel has maintained its historical charm, from vintage lamps and bronze locks to the original elevator from the 1940s. Follow the lobby's polished marble floors to our modern spa, chapel, and gym. Families love our semi-Olympic pool and children's pool along with our game rooms and mini golf course.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Game room
Children's playground
Secured parking
Wifi
Fitness / spa locker rooms
Sauna
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Mini golf
Entertainment staff
Patio
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Lagoon View
Languages Spoken
English, Spanish
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Rafael Nunez Airport
4.8 mi•
See all flights
Rental Cars
75 Restaurants
within 0.3 miles
Reviews
4.5
4,732 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hotel Caribe By Faranda Grand, a Radisson Individuals member, offers a mixed bag of experiences. While its central location is a highlight for city explorers and beach-goers, opinions on value are divided due to varying service levels and room quality. The hotel's amenities, such as the gardens and pools, generally garner positive remarks, though some guests suggest they could be enhanced.
Room experiences range from comfortable to outdated, with noise issues reported. While the lively atmosphere is appreciated during dinner, loud music at night can be a downside. Service is predominantly commendable, but it occasionally falls short in speed and consistency.
Location
Central
Atmosphere
Rowdy
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Lavish
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Detailed Reviews
Hotel's Favorite
Amazing facilities, beautiful pool, the nature inside is incredible (sloths, parrots, deers, etc). Will definitely come again. Liseth was also extremely helpful and deserves to be a leader at the hotel
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Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENCIA GENERAL, Other at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 19, 2023
We are very happy to receive such kind comments, knowing that you fully enjoyed our services and facilities leaves us very satisfied, since this is our goal for each guest we serve here. It will be an honor to serve you once again in the future. You will always be very welcome.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happily the hotel, right across from the beach, has good security at the front door and also around the gated perimeter. Guards monitor those locked gates.
Easy to get a taxi to the historic center and cost was a set 8000 COL or about an amazing $2.50. I know; crazy, right? On the way back to hotel from town I always asked the price. Sometimes driver would say 10k but I'd say 8000? And I think always they'd say ok.
The large grounds have mature trees, a variety of seating areas, a pair of tropical birds with their birdhouse quite low so you can get a good look and other animals (I saw a tropical bird around the outdoor dining area begging for fruit and a baby deer). Huge pool with lots of seating (well at least around 3pm when I got there) and a lifeguard. Also a kiddie pool.
There is good ac in the room, a room safe, slippers, expansive open view of water which I think was called Garden View. (We were on 6th floor facing east).
Breakfast for one is 36,000 COL (about $11 USD). There is a discount if you do breakfast daily (31COL) Good breakfast buffet with outdoor seating by the pool and outdoor food station for omlettes and such. Try not to leave your plate unattended outside as there are very smart birds that will immediately go after whatever is on your plate.
Very helpful and friendly staff some of which speak English. Shout out to Fernando and tour coordinator Luz was so friendly and helpful!! Lovely lobby, lots of restaurants and at least 2 large grocery stores nearby.
It's a really nice place with very nice staff. Good location which is about $100 cheaper than a hotel in the Old Quarter so very good value. I recommend Hotel Caribe.
Easy to get a taxi to the historic center and cost was a set 8000 COL or about an amazing $2.50. I know; crazy, right? On the way back to hotel from town I always asked the price. Sometimes driver would say 10k but I'd say 8000? And I think always they'd say ok.
The large grounds have mature trees, a variety of seating areas, a pair of tropical birds with their birdhouse quite low so you can get a good look and other animals (I saw a tropical bird around the outdoor dining area begging for fruit and a baby deer). Huge pool with lots of seating (well at least around 3pm when I got there) and a lifeguard. Also a kiddie pool.
There is good ac in the room, a room safe, slippers, expansive open view of water which I think was called Garden View. (We were on 6th floor facing east).
Breakfast for one is 36,000 COL (about $11 USD). There is a discount if you do breakfast daily (31COL) Good breakfast buffet with outdoor seating by the pool and outdoor food station for omlettes and such. Try not to leave your plate unattended outside as there are very smart birds that will immediately go after whatever is on your plate.
Very helpful and friendly staff some of which speak English. Shout out to Fernando and tour coordinator Luz was so friendly and helpful!! Lovely lobby, lots of restaurants and at least 2 large grocery stores nearby.
It's a really nice place with very nice staff. Good location which is about $100 cheaper than a hotel in the Old Quarter so very good value. I recommend Hotel Caribe.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
I'm in a better than usual mood so I give it 4 stars, reality is its more like a 3. Stayed here for 5 days over New Years. The main colonial building is elegant, the gardens and pool area are well maintained and the animals roaming around are a fantastic plus. The hotel is located very well, across from the busy main street with all the shopping you need, but no noise issues. One of the 'hop-on hop-off' stops is right by it which is really convenient. The breakfast is nice to have, honestly for the price difference, the convenience is worth it. Nothing special, but strikes a balance between local pallets and international. All the juices seemed watered down and "light" on the flavor though. Fresh fruits are a plus. The staff in general are very helpful, though I did have to do some work to set up the initial pick up from the airport, nonetheless they did come through in the end, however the initial prospect of having to do everything myself was going to be off putting. The issues are as others stated, some areas are more updated than others. Some basics aren't included in the room, such as a kettle, or a mini microwave. For foreigners not wanting to chance it with the tap water, at the price point we paid, you'd expect at least a couple complimentary bottles of water. The windows all have buildup of mildew or something from the ocean I suppose.. not a deal breaker, but again, the main building presents a level of expectation that isn't carried throughout. For me the most frustrating part really is with regards to the pool area being "reserved". Each day it seemed the same 4-5 families would take over all the cabanas and chairs at the pool. They wouldn't be there, just their stuff. And it didn't matter how early you showed up, by 7am they were all taken. Turns out many of them would wait for staff to clean up the pool area in the evening the night before and then just put their things down again. The hotel should really work on a reasonable policy for this, to give others a chance, as opposed to have the few individuals effectively own the pool area for the length of their stay. We did observe when one employee tried to reason with a guest after she had taken over 3 cabanas on her own at noon, with no one there. The guest proceeded to scream at the employee until he left exacerbated and unable to do anything. I know that the cute cultural statement is that you don't argue (this wasn't an argument) with Latina women, but this was unacceptable. Anyways, a bit of a rant, but the pool occupancy and the "finishing touches" are really the only complaints, all else is good. Remember it's all relative, so some here will say it's not a 4 or 5 star hotel, and while it may not be the Hilton or Hyatt, it certainly is above average for the area.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gerenciacaribe, Public Relations Manager at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 10, 2020
First of all we want to thank you for taking your precious time to share with us your experience lived in the hotel. Thanks for your kind comments about our service and facilities. We have read carefully every suggestion and we will try to fix these inconvnients caused in the pool area for the near future to offer to our guests a better experience in the high season. Have a properous new year and hoping to attend you again in your next trip to Cartagena.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay at Hotel Caribe. The room was spacious and clean. We enjoyed the facilities which included well manicured grounds, a garden terrace full of seating areas, large and well maintained pool and loungers, and lots of well maintained greenery. The ground also had 2 families of deer, 2 macaws, and a friendly little tucan that hops around. It will eat fruit from your hands and if you’re slow and gentle enough it’ll even let you pet it. Please be gentle with it though as to not scare or hurt the bird.
Most of the staff spoke fairly good English and the ones who did not were able to easily direct us to someone helpful. The customer service at the hotel was great.
The only issues we ran into were the safe not working. We did advise the front desk and they did send someone to replace the battery, however, that was a short lived solution. We just didn’t bother using the safe and stored our valuables carefully. There was an empty room down the hall from us that was beeping all day and night. The first time we alerted the front desk no one was sent up. The second time we waited for maintenance until the issue was resolved. It was a low battery notification for a fire detector that went off every 30 seconds. Luckily, they resolved it. The only other issue is if you are there on a weekend, there is a club/bar across the street that blasts music until early into the morning. We were on the 5th floor and our windows were vibrating. Luckily, we ALWAYS travel with earplugs.
Otherwise, we had a great stay and would definitely book again. Thank you for a wonderful stay!
Most of the staff spoke fairly good English and the ones who did not were able to easily direct us to someone helpful. The customer service at the hotel was great.
The only issues we ran into were the safe not working. We did advise the front desk and they did send someone to replace the battery, however, that was a short lived solution. We just didn’t bother using the safe and stored our valuables carefully. There was an empty room down the hall from us that was beeping all day and night. The first time we alerted the front desk no one was sent up. The second time we waited for maintenance until the issue was resolved. It was a low battery notification for a fire detector that went off every 30 seconds. Luckily, they resolved it. The only other issue is if you are there on a weekend, there is a club/bar across the street that blasts music until early into the morning. We were on the 5th floor and our windows were vibrating. Luckily, we ALWAYS travel with earplugs.
Otherwise, we had a great stay and would definitely book again. Thank you for a wonderful stay!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gerenciacaribe, Public Relations Manager at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 29, 2020
We want to thank you for your extensive and valuable comments about our facilities and services, we really appreciate that you take your time to let us know your complaints, it is the best way to fix them and prevent them from recurring in the future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have questions about the services and find that their website lacks a lot of information. I was prompted to open a chat dialog with their representative. I asked her the questions and got no response. 14 hours later I was told to call various numbers at the hotel! In a 5 star hotel, I expect the representative to answer questions or get me the answers. Here is my correspondence:
Conversation between Shawn and Nancy Hernandez - Septiembre 18, 13:40 h.
2021 Sep 18, 13:40 h
Nancy Hernandez:
Good afternoon, welcome to Hotel Caribe By Faranda Grand! How can I help you?
2021 Sep 18, 13:40 h
Shawn Webb:
Hello, I'm enticed by your photos, but disappointed in the lack of detailed descriptions. You have restaurants but no menus. You have a pool but don't share if it's chlorinated or salt water and what hours it's open. You offer massages in your spa, but don't have any details on prices or types. Is a reservation needed for the Spa and if so how do I make one?
2021 Sep 19, 11:55 h
Nancy Hernandez:
Hello Shawn,
Hello, For restaurant menus directly with the hotel, contact the number 6501160. The pool is chlorinated water and opens from 9 in the morning. To use massages, you must make a prior reservation, please contact the number 6501160.
2021 Sep 19, 12:01 h
Shawn Webb:
WOW! You just dodged every single question. I was told this was a 5 star hotel and I’m appalled by the lack of service. I will choose another hotel.
Conversation between Shawn and Nancy Hernandez - Septiembre 18, 13:40 h.
2021 Sep 18, 13:40 h
Nancy Hernandez:
Good afternoon, welcome to Hotel Caribe By Faranda Grand! How can I help you?
2021 Sep 18, 13:40 h
Shawn Webb:
Hello, I'm enticed by your photos, but disappointed in the lack of detailed descriptions. You have restaurants but no menus. You have a pool but don't share if it's chlorinated or salt water and what hours it's open. You offer massages in your spa, but don't have any details on prices or types. Is a reservation needed for the Spa and if so how do I make one?
2021 Sep 19, 11:55 h
Nancy Hernandez:
Hello Shawn,
Hello, For restaurant menus directly with the hotel, contact the number 6501160. The pool is chlorinated water and opens from 9 in the morning. To use massages, you must make a prior reservation, please contact the number 6501160.
2021 Sep 19, 12:01 h
Shawn Webb:
WOW! You just dodged every single question. I was told this was a 5 star hotel and I’m appalled by the lack of service. I will choose another hotel.
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Date of stay: September 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENCIA GENERAL, Other at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Sep 27, 2021
It really is a shame that after giving you all answers of your questions, finally you rate us negatively without being our guest. Almost all of our guests rate us very positively. However, you will be very welcome when you want to stay with us, live the true experience, then you can give us your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel, based on the Radisson branding and the boutique type presentation of the hotel. We didn't want a massive hotel experience. Whereas check-in was adequate and the room was according to expectation, we experienced that this Radisson hotel is not at all a five star property.
1. Food - we ate twice in the hotel - was tasteless. Even the beach outlets in front of the hotel served tastier food (at much lower rates).
2. Beers were served in metal cans, 'since nothing else was available'. Beach restaurants all served like it should, in bottles.
3. Servicing was done without table linnen and with very small paper napkins ......
4. Apart from reception staff, no one in the hotel spoke english, not even the basic communication lines to reply to guests.
5. All information to guests, for instance about special events for New Years Eve was provided .... only in Spanish.
6. During the NYE celebrations the hotel management has arranged for two music groups which were playing their extremely loud music on locations less than 50 metres from one another. The music on the main stage was on such volume that room furinuture and decoration were trembling of base tones .....
7. All food choices mainly focused on fast food. Can you imagin a five star hotel without even an egg station during breakfast?
8. Even a personal meeting with 'guest relations' (limited english) and the deputy general manager did not conclude into any action or 'signal of appreciation'.
I'v experienced many many hotels with lower classification and lower ambition than this Radisson group hotel with way way better service and quality. Stay away from this hotel if ever visiting Cartagena.
1. Food - we ate twice in the hotel - was tasteless. Even the beach outlets in front of the hotel served tastier food (at much lower rates).
2. Beers were served in metal cans, 'since nothing else was available'. Beach restaurants all served like it should, in bottles.
3. Servicing was done without table linnen and with very small paper napkins ......
4. Apart from reception staff, no one in the hotel spoke english, not even the basic communication lines to reply to guests.
5. All information to guests, for instance about special events for New Years Eve was provided .... only in Spanish.
6. During the NYE celebrations the hotel management has arranged for two music groups which were playing their extremely loud music on locations less than 50 metres from one another. The music on the main stage was on such volume that room furinuture and decoration were trembling of base tones .....
7. All food choices mainly focused on fast food. Can you imagin a five star hotel without even an egg station during breakfast?
8. Even a personal meeting with 'guest relations' (limited english) and the deputy general manager did not conclude into any action or 'signal of appreciation'.
I'v experienced many many hotels with lower classification and lower ambition than this Radisson group hotel with way way better service and quality. Stay away from this hotel if ever visiting Cartagena.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Stay away from this hotel if visiting Cartagena beach.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENCIA GENERAL, Other at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 11, 2023
We want to tell you that to be members of this brand, we must comply with quality processes and standards. Having met these requirements makes us part of this renowned international hotel chain. Based on your comments, we accept any suggestion that helps us improve our services and facilities to meet the expectations of our customers. We consider that having almost 80 years in this hotel industry serving many visitors from all over the world has given us a good name and recognition. However, we thank you for choosing us to spend your time in the city and we are pleased to know that despite your unconformities, your room met your expectations. Finally, it is necessary to highlight that we have the best staff commitment to serve you in the best way, in addition to our facilities with 363 rooms, semi-Olympic pool, sauna, gym, Jacuzzi, large gardens, nature, restaurants, etc. and we hope that you could have enjoyed. Indeed we are HOTEL CARIBE BY FARANDA A MEMBER OF RADISSON INDVIDUALS.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a ton of character and is located in a great part of town, but don't expect any sort of service. The wait staff will literally look at you and ignore you. If you happen to place an order you will wait an exorbitant amount of time for your food and don't expect your drinks to be refilled, or the wait staff to ask if your food was prepared to your liking or if you would like another beverage. This is the only place I have ever stayed where I've ordered a drink at the pool, and then have to consistently walk back to the bar to order my drink, instead of having a waiter ask if I would like another. The sad thing about this review is that I am currently here over the December holiday season. I'm in this hotel for 21 days and even though this staff sees me almost daily they still choose to just ignore me. Granted I was finally fed up and complained to management that was the only time that I was waited on like I was a valued patron. I will never stay at this hotel ever again I would warn every single one of my friends and family to avoid this hotel like the plague. In a city literally saturated with hotels, the management of this hotel should take notice. I would like to include that the front desk, the doormen, the maintenance staff are all pleasant and extremely welcoming. If only the wait staff was as accommodating this would've have been a completely different experience.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gerenciacaribe, Public Relations Manager at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 3, 2020
Dear Sir: first of all we want to apologize for the bad experience you had in our hotel during your staying. This kind of complaints are not usually from our guests, over the years our service has been our priority, we really feel desapponited it has happened to you, we will took note about all your complaints and we will share with involved areas to improve the service in the restaurant and the swimming pool area. Thank you so much for sharing your comments, it is the best way to improve our service!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trip advisor doesn’t answer phone calls and the fandango hotel Caribbe in Cartagena does not answer their Colombian number or us phone number. Multiple emails sent, no response. It’s been a week. I paid over 300 dollars for a threeo night stay. Colombia shut down its borders on Monday before my trip and internal flights in Colombia canceled on Wednesday. Very bad service. These hotels should just refund hotel stays where no one shows up given the circumstances. I’m disputing all my airline and hotel stays with my credit card. Now the us number says this is not a valid number
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Review collected in partnership with Cancelon.com
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GERENCIA GENERAL, Other at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Apr 4, 2020
Dear Mrs Sandra: We are very sorr for this situation, we want to apologize. The hotel is closed since coronavirus began, we suggest to contact to your travel agency, otherwise you can contact to us after we open our doors again, maybe in 2 months. Thank you so much for your understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is well located, has a beautiful small Internal garden and a good customer service , however I won’t consider this hotel a 5 or 4 stars hotel , as the rooms lack kettle (tea/coffee), iron , hair dryer, and free drinkable water. Some of the rooms are located in modern buildings with nice views but basic facilities and do not relate to the colonial architecture of the main hotel. Breakfast menu is extremely basic and very limited.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gerenciacaribe, Public Relations Manager at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 10, 2020
Thank you for leaving us your kind comments, for taking your time in telling us your suggestions, which we appreciate and will take into account to improve our facilities.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The drivers for chosing this hotel: bigger hotel with nice pool and close to the beach. The hotels available in the historical centre were boutique like (i.e. small rooms, small pool, far from the beach).
The reality is that we only got the pool.
Beautiful old building with attentive staff and nice pool.
Location: it is far from the historical centre in an area that is not good (beach is awful). We had to take taxi to go to the centre.
Staff: very attentive
Facilities: pool is nice. gym ok, room needs to be renovated, smeels mold
We were in the New Years Eve. The hotel had a big party but with extra payment. The problem is that people who did not participate in the party had to be confined and had no access to the full facilities (e.g. pool was closed at 1pm on the 31st Dec)
The reality is that we only got the pool.
Beautiful old building with attentive staff and nice pool.
Location: it is far from the historical centre in an area that is not good (beach is awful). We had to take taxi to go to the centre.
Staff: very attentive
Facilities: pool is nice. gym ok, room needs to be renovated, smeels mold
We were in the New Years Eve. The hotel had a big party but with extra payment. The problem is that people who did not participate in the party had to be confined and had no access to the full facilities (e.g. pool was closed at 1pm on the 31st Dec)
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gerenciacaribe, Public Relations Manager at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Responded Jan 14, 2020
We really appreciate your kind comments about our service, staff and facilities. We apologize for the inconvenience caused with the event to celebrate the end of the year, every hotel and restaurant in the city make this kind of event in this season, we consider is the most important event in the year. we are very sorry that you have not participate in this party
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I haven’t seen that so don’t know. Call them
It is clearly stated when you make a reservation. The buffet breakfast is more than adequate
…
"Book a room in the colonial side don’t miss the beach club and enjoy all the restaurants"Read full review
"If you give me the room at this part of the hotel its wonderfull, the orden part is no so nice."Read full review
"The hotel is out from the city, however you can walk to stores and restaurants. Easy access to the beach. There are also several swimming areas and jacuzzis"Read full review
…
PRICE RANGE
$119 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caribe hotel cartagena
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
363
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHOTEL CARIBE BY FARANDA GRAND A MEMBER OF RADISSON INDIVIDUALS - Updated 2024
Frequently Asked Questions about Hotel Caribe By Faranda Grand A Member Of Radisson Individuals
Which popular attractions are close to Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Nearby attractions include Caribe Jewelry Museum & Factory (0.2 miles), Zona Kids Club (0.2 miles), and Two Travel (0.2 miles).
What are some of the property amenities at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Conveniently located restaurants include Restaurante Kanuu, Restaurante Nami, and Pirka Tributo Peruano.
Are there opportunities to exercise at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Caribe By Faranda Grand A Member Of Radisson Individuals have airport transportation?
Yes, Hotel Caribe By Faranda Grand A Member Of Radisson Individuals offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Caribe By Faranda Grand A Member Of Radisson Individuals offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Caribe By Faranda Grand A Member Of Radisson Individuals?
The staff speaks multiple languages, including English and Spanish.