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Avenida Almirante Brion El Laguito, Cartagena 130001 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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Traveler (1418)
Room & Suite (420)
Pool & Beach (249)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Cartagena
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 242 hotels in Cartagena
Location
Cleanliness
Service
Value
Travelers' Choice
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Tennis court
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
19Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
2,946Reviews76Q+A100Room tips
Traveler rating
  • 1,478
  • 916
  • 368
  • 110
  • 74
Time of year
Traveler type
Language
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Popular mentions
DJ Patel wrote a review Dec 2020
Washington DC, District of Columbia2 contributions1 helpful vote
This hotel is not just one of the best but THE BEST hilton hotel of all that I have experienced throughout the world in terms of everything from Reservations Convenience, Security, Level of Cleaning, and Trustworthiness of the Housekeeping, Quality and Options for Food and Beverages, Honoring the Hilton Honors Benefits, Honoring and Respecting the Hilton Team Member Benefits, Level and Attention of the Security 24/7, Considering Additional Precautions due to COVID situation. Every single thing I always experience at this hotel is just over exceptional. I would leave the room as if it was my home without worrying about any personal items in my room. It's amazing to stay here stressfree and with confidence in every single person working here, starting at the main door, the reception, at the restaurant, at the beach bar, at the gym, everyone just exceeded the expectations, above and beyond. I felt like I was at home. 0 stress. This is my second home every time I travel to Cartagena. Can't imagine for anything better. Great Job Hilton Cartagena!! Excellent Job by the Management here.👍🏼👍🏼👍🏼👍🏼👍🏼
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Date of stay: December 2020Trip type: Traveled solo
1 Helpful vote
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Response from Vinod Agarwal, Director General at Hilton Cartagena
Responded 3 weeks ago
Dear Dravfan, Thanks for your perfect rating on TRIPADVISOR! We truly appreciate you sharing your recent experience with us at our property. We are proud to know that the hospitality of our team members exceeded your expectations; comments like yours inspire us to continue working every day. Thanks for highlighting our menu, cleanliness, Covid precautions, and leisure facilities as well! We would be delighted to welcome you back during your next visits. Sincerely yours, Vinod Agarwal – General Manager
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Zkualo21 wrote a review Nov 2020
New York City, New York31 contributions8 helpful votes
Hotel's Favorite
This property never disappoints, it amazing how quick employees adapt to comply with new protocols. The room was spotless, all areas at the hotel were exceptionally clean and personnel are always ready to assist on any request. Breakfast still included, but it is not self-service. Menu is posted on a banner or one can access to it through a QR code and read it on your mobile device. Food quality still satisfies your heart's content, particularly I love the small "Arepa 'e huevo" version at Brkf. The pool area had a facelift, making it more inviting and the tequila spiked coconut lemonade still my favorite. Unfortunately, the executive lounge was not on service because of social distancing compliance. I have great memories in it and I miss the view from it.
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Date of stay: November 2020
Rooms
Cleanliness
Service
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Response from Vinod Agarwal, General Manager at Hilton Cartagena
Responded Nov 20, 2020
Dear Zkualo21, We really appreciate your comments and five stars rating on TRIPADVISOR! It is very good to know that the hospitality of our team members, menu, and facilities allowed you to enjoy a great experience during your travel. Thank you for your feedback, our commitment is to improve our guests experience every day! Should your plans bring you back to our sunny city, we would be happy to welcome you again. Sincerely, Vinod Agarwal - General Manage
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Leyzer wrote a review Nov 2020
21 contributions3 helpful votes
Hotel Hilton Cartagena Colombia is our place to stay in “La Amurallada” The people is very pleasant and always taking care of clients I want to recognize Diego and Luis at the restaurant. They were very nice with us all the time we had breakfast at “Las Chivas” In general they stay was very pleasant and for sure we will come back !!
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Date of stay: November 2020
1 Helpful vote
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Response from Vinod Agarwal, General Manager at Hilton Cartagena
Responded Nov 10, 2020
Dear Leyzer, Thanks for your perfect rating on TRIPADVISOR! We truly appreciate you sharing your recent experience with us at our property. We are proud to know that the hospitality of our team members exceeded your expectations; comments like yours inspire us to continue working every day. Thanks for highlighting our restaurant! We would be delighted to welcome you back during your next visit. Sincerely yours, Vinod Agarwal – General Manager
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Maria Camila C wrote a review Aug 2020
1 contribution
The Hilton hotel is an International company but in this case it is in Cartagena. I went last year and I was there for two full weeks. Cartagena is a beautiful city full of culture. To get to know it better you must go to the Castillo San Felipe, Plaza de las Bovedas, the Clock Tower and to see the best beaches you must go to Isla del Rosario and Barú Beach. Un Cartagena, most people are charismatic and will always make you have a good time. In this city, seafood ir very delicious, plus it has different flavors! I would go to the Hilton Hotel in Cartagena again because it is a very spacious, clean, elegant and orderly place. Their workers are helpful and cooperative. The Hilton Hotel helps the environment because it always takes care of the nature that remains there.
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Date of stay: December 2019Trip type: Traveled with family
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Response from Vinod Agarwal, Director General at Hilton Cartagena
Responded Aug 23, 2020
Dear Maria Camila, Many thanks for providing us with such wonderful feedback about your stay. It is extremely fulfilling for us to know that you had such a great time at our property and we feel grateful for highlighting the attitude of our team members and our efforts to provide our clients with always pleasant and clean spaces. We continually work to make our guests stay a memorable one and we are very happy to know that you enjoyed your stay with us. Thanks for your feedback, we appreciate it! We hope to see you soon on your next visit to our lovely city. Sincerely yours, Vinod Agarwal – General Manager
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R B wrote a review Jul 2020
London, United Kingdom61 contributions3 helpful votes
+1
Stayed here on Dec 19th for few nights, they knew how to "Honor"-ing the Diamond Guest. I didn't find any issues during my stay, all went good from Check-in until Check-out. This is the place that all of you should visit on Cartagena!!!
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from Vinod Agarwal, General Manager at Hilton Cartagena
Responded Aug 21, 2020
Dear Guest, We really appreciate your comments and five stars rating on TRIPADVISOR! It is gratifying to know your experience in our property was entire satisfactory and we say thank you for choose us as your stay option in the city. If your plans bring you back to our sunny city, we would be happy to welcome you again. Sincerely, Vinod Agarwal - General Manager
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Previous
PRICE RANGE
$100 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cartagena hotel cartagena, hilton hotel cartagena, cartagena hilton hotel
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
341
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Frequently Asked Questions about Hilton Cartagena
What are some of the property amenities at Hilton Cartagena?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Cartagena?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Cartagena?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Cartagena?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Cartagena?
Conveniently located restaurants include Las Chivas Restaurant, Riquisimo BBQ, and Restaurante Intriga Tropical.
Are there opportunities to exercise at Hilton Cartagena?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hilton Cartagena have an airport shuttle?
Yes, Hilton Cartagena offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Cartagena?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Cartagena?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Cartagena offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Cartagena?
The staff speaks multiple languages, including English and Spanish.