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Hilton Cartagena

#29 of 142 Hotels in Cartagena
Certificate of Excellence
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Hilton Cartagena
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1,531 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Miami, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel was nice did not appreciate the guards following us around and asking my family constantly what room are you in.We felt harrased.Besides that it was a pleasant stay breakfast was reasonable $14 per person for the Buffet you can't beat that. Or you can order something individually..Hotel is right on the beach and natives offer to sell you ice... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 771omarc
West Palm Beach, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

The service was great all the staff was excellent, i woul definitely recommend the hotel location is perfect just a few steps and you are at the beach were you can get full service from the hotel staff

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank carol18ga
New York City, New York
1 review
4 of 5 stars Reviewed yesterday NEW

Can't complain. good spot. clean. food was good. pool was nice. great service. i stayed in the hotel the entire time. staff was good. what else can i say. worth the money. one of the more pricier places in CTG.

Helpful?
Thank mccarthy1975
Miami, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel had excellent facilities, staff was professional and very helpful! The resort has many pools and beach is well maintained! Rooms are clean and spacious. The only negative is the slightly aggressive locals on beach insisting on giving massages, braids, etc. The town is very historic and very festive at all times!!

Helpful?
Thank 08frankie51
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Frank, We are delighted to read that you enjoyed staying at the Hilton Cartagena and that you very much liked our beautiful city! Thank you kindly for your wonderful feedback regarding our well maintained pool complex, the comfort of our guest rooms as well as the kindness and hospitality of our team members, they are always willing to help... More 

Sydney, Australia
Level Contributor
134 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the first Hilton (our usual preference) of probably hundreds with which we have stayed, that didn't feel like home-away-from-home. I can only think that it is because it did not really cater to Anglo/westerners and not surprisingly as there was probably only about a 5% western contingent staying there. By cater, I mean there was little English spoken... More 

Helpful?
Thank amberlower
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Amber, Thanks for taking the time to write a review about your recent stay at our Hotel. We really appreciate your comments and we are very sorry to know that your experience at our property was not up to our usual high standard service. I´d like to inform you that the maintenance team works hard and constantly everyday to... More 

Bellaire, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is over-priced based on its aging condition. Nice pool but the bartenders are rude and slow to provide service. One day we had no a/c, possibly a sign of the age of the hotel. The grounds are nice and one of the staff picked some mangos off one of their trees for us, which was a highlight. Unfortunately... More 

Helpful?
1 Thank BellairePeggy
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service; the hotel works harder day by day to maintain its facilities in excellent conditions, we... More 

London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The property is definitely 5 star with very accommodating staff. I'd like to thank Felix for helping me get a room on a higher floor. The executive lounge is a useful feature to relax and enjoy some snacks and beverages. The pools are really good and so are the facilities of the travel agency in the hotel which we had... More 

Helpful?
Thank AkhilShankar
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Akhil, It was an honor to host you and your wife in our hotel; Thanks for your comments, we couldn´t ask for more!! We continually work to make our guest´s stay a memorable one and we are very happy to know you have enjoyed yours. I will personally share with Felix your review and he will be glad to... More 

Panama
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly I am a Hilton Honors gold member so I have an idea what to expect from their hotels, this Hilton is way below their standards. The hotel was apparently renovated recently and there are signs that is was, but there are dirty walls, mould in the shower , power point covers hanging off and cables everywhere. We choose an... More 

Helpful?
Thank Dyllan M
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Dyllan, Thank you very much for your time in providing us your feedback! We are extremely sorry for the inconveniences you had during your stay at Hilton Cartagena ; Be assure that your comments have been shared to the engeenering team and necessary actions will be taken. We really appreciate your opinion and help to improve our services every... More 

Staten Island, New York
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel located at the end of peninsula. Accommodations are great and comfortable. Staff is cordial, attentive and helpful in assisting you in booking tours. The beach is okay, there are nicer ones elsewhere. Lovely pool. The breakfast buffet at Las Chivas is a little pricey but excellent. You will have to take a taxi if you want to... More 

Helpful?
Thank nckun8
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, Thank you very much for expressing your valuable and great comments, It´s important and rewarding for us to know you had such a wonderful time at our Hotel, it means a lot. Thanks for recognizing the hospitality of our team members, excellent breakfast buffet and pool complex. We hope to welcome you back in the near future. Kind... More 

Boston, Massachusetts
Level Contributor
10 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Not the luxury or charm of the boutique hotels in the city, but clean, pleasant, and enjoyable stay. It is about a 7,000 pesos trip to the city and there was never any issue getting a cab to or from the hotel. Front desk people were helpful and provided us with change almost daily. While the front desk people spoke... More 

Helpful?
Thank kbraymiller
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, We are very happy to receive your kind comments! We appreciate your review highlighting the hospitality of our team members, our complex as well as our executive lounge; I´m glad you could relax at our executive lounge, a place conceived for that purpose. Thanks for choosing Hilton Cartagena during your visit to our sunny city; we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas. ... more   less 

Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $129 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hotel Style:
#9 Business Hotel in Cartagena
#9 On the Beach Hotel in Cartagena
#10 Family Hotel in Cartagena
#10 Spa Hotel in Cartagena
#14 Luxury Hotel in Cartagena
#26 Romantic Hotel in Cartagena
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