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Hilton Cartagena

#29 of 142 Hotels in Cartagena
Certificate of Excellence
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Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
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1,504 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Sydney, Australia
Level Contributor
133 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is the first Hilton (our usual preference) of probably hundreds with which we have stayed, that didn't feel like home-away-from-home. I can only think that it is because it did not really cater to Anglo/westerners and not surprisingly as there was probably only about a 5% western contingent staying there. By cater, I mean there was little English spoken... More 

Helpful?
Thank amberlower
Bellaire, Texas
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is over-priced based on its aging condition. Nice pool but the bartenders are rude and slow to provide service. One day we had no a/c, possibly a sign of the age of the hotel. The grounds are nice and one of the staff picked some mangos off one of their trees for us, which was a highlight. Unfortunately... More 

Helpful?
Thank BellairePeggy
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

The property is definitely 5 star with very accommodating staff. I'd like to thank Felix for helping me get a room on a higher floor. The executive lounge is a useful feature to relax and enjoy some snacks and beverages. The pools are really good and so are the facilities of the travel agency in the hotel which we had... More 

Helpful?
Thank AkhilShankar
Panama
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Firstly I am a Hilton Honors gold member so I have an idea what to expect from their hotels, this Hilton is way below their standards. The hotel was apparently renovated recently and there are signs that is was, but there are dirty walls, mould in the shower , power point covers hanging off and cables everywhere. We choose an... More 

Helpful?
Thank Dyllan M
Staten Island, New York
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice hotel located at the end of peninsula. Accommodations are great and comfortable. Staff is cordial, attentive and helpful in assisting you in booking tours. The beach is okay, there are nicer ones elsewhere. Lovely pool. The breakfast buffet at Las Chivas is a little pricey but excellent. You will have to take a taxi if you want to... More 

Helpful?
Thank nckun8
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, Thank you very much for expressing your valuable and great comments, It´s important and rewarding for us to know you had such a wonderful time at our Hotel, it means a lot. Thanks for recognizing the hospitality of our team members, excellent breakfast buffet and pool complex. We hope to welcome you back in the near future. Kind... More 

Boston, Massachusetts
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Not the luxury or charm of the boutique hotels in the city, but clean, pleasant, and enjoyable stay. It is about a 7,000 pesos trip to the city and there was never any issue getting a cab to or from the hotel. Front desk people were helpful and provided us with change almost daily. While the front desk people spoke... More 

Helpful?
Thank kbraymiller
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, We are very happy to receive your kind comments! We appreciate your review highlighting the hospitality of our team members, our complex as well as our executive lounge; I´m glad you could relax at our executive lounge, a place conceived for that purpose. Thanks for choosing Hilton Cartagena during your visit to our sunny city; we hope to... More 

brookfield, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Hilton Cartagena has direct access to the beach. Beautiful Pool (two levels). The two restaurants offer a great variety. The rooms are spacious, with lovely views of the beach or city view has a view of the lagoon. Waterfall Shower Awesome Fitness Center. Come here and relax!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Todd J
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Mr. Todd, Thanks for choosing the Hilton Cartagena and letting us know you´re so happy with your stay at it! I am glad to know your experience at our hotel was so comfortable and satisfying. I´m so excited you really enjoyed our pool complex, the variety of our restaurants as well as the panoramic view from our guest rooms... More 

Royal Palm Beach, Florida
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel, wonderful pools, clean beach , room excellent, great service ! Worth the stay. Location is in the south end of Bocagrande , easy to take taxi to Old Town. Lots of restaurants only 3-4 minutes away by taxi. Super safe hotel, both inside and outside. Back of hotel , huge, walk around check everything out.

Helpful?
Thank Roger Z
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Mr. Roger, Thank you very much for sharing your recent experience at our Hotel! We are happy to know that our convenient location, pool complex, guest rooms as well as the hospitality and service of our team members met your expectations and worth the stay. We would be delighted to welcome you back in the near future. Sincerely yours,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We just spent 4 nights at the Hilton in Cartagena Colombia. We were there as a graduation gift for my daughter. Here are my thoughts on our stay.... On the positive side, location of the hotel is ideal. Easy access to just about any place in Cartagena. Also, if you are looking to go with your family is an idea... More 

Helpful?
Thank John M
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Mr. John, Thanks to take the time to share your recent exprience at our property! Your feedback helps us to improve every day and better serve our guests. We sincerely apologize because your experience at our property was not up to our usual high standard service; necessary actions will be taken to offer best experiences to our visitors. Thanks... More 

San Antonio, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everyone from the front desk,the cleaning, ladies to the pool bartenders were very friendly, polite, and ready to answer any questions. The hotel room was nice with an ocean view. However the hotel in general shows need of maintenance. Our room had a water stain on the ceiling near the ac, paint was peeling off from the bottom of the... More 

Helpful?
Thank Salvador01
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Mr. Salvador, We really appreciate your review! Your comments are very important to us, this is a big opportunity to serve better and improve our guest experiences, we ensure that necessary actions will be taken in our guest rooms specifically at the room 644. Thanks for recognizing our convenient location and we hope we welcome you back in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas. ... more   less 

Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $128 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hotel Style:
#9 On the Beach Hotel in Cartagena
#9 Business Hotel in Cartagena
#10 Family Hotel in Cartagena
#10 Spa Hotel in Cartagena
#13 Luxury Hotel in Cartagena
#26 Romantic Hotel in Cartagena
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