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Hilton Cartagena

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Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
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1 room 1 adult
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Hilton Cartagena
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1,217 Reviews from our TripAdvisor Community

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Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Outside of its location, this hotel has been a huge disappoint in almost every aspect. I'm a Hilton Honors member and booked a trip for myself and 16 friends to stay at the property for 5 days. 1) Upon arriving, we were told that even though there was a separate HH counter for check in, that we'd have to wait... More 

Helpful?
Thank Lauren S
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel! The staff is very friendly and helpful. The pool area is beautiful and very clean. The rooms are up to date with great mattress. You can stay here for a resort feeling with only a short and inexpensive taxi to the old city.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A2219RFstevenr
Atlanta
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from Cartagena. We chose the HIlton as this was a last minute getaway and rooms were not available at the Sofitel, Hotel Santa Clara. Note: There are very few properties with direct beach access. Many hotels require you to cross the main road. The property is nicely appointed and well maintained. I stayed in an executive room... More 

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Thank colombiateamo
Buenos Aires
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

While the rating is average I was expecting Hilton to give me a surprise. The rooms/suites and corridors are just ok, you can relate to any hotel in the world. Main dinner room is somewhat busy with service scrambling to keep the place in order. Food could be better served at the buffet, waited for plates to be replenished. Pool... More 

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Thank TereBA
Level Contributor
19 reviews
4 of 5 stars Reviewed 1 week ago

I was there 2013 on a business meeting for one week.It is a good hotel. Although it is clean but because rooms are oldish you get different impression. Food was excellent, friendly and helpful staff. Great choice of stores inside hotel at the ground floor, surprisingly they where cheaper and with more variety of souvenirs choices then in the town... More 

Helpful?
Thank Natasa J
New York City, New York
Level Contributor
197 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel often and have a god sense of what feels right in various locations. This is not a world class City, so its harder to find one place that has it all. We stayed for 8 nights and wanted a resort feel, and this hotel offers that, its on a peninsula, about 12 minutes by cab ( $2.00 USD)... More 

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2 Thank ELSUSHI921
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

If I would've written this review the day I arrived I would've given 1 star however Omar, the hotel director, changed my experience. When I arrived the room was filthy and the front desk was completely unhelpful and rude. However Omar quickly handled the situation, changed my room and was extremely apologetic about the whole situation. The place itself is... More 

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1 Thank MarytheWorldExplorer
Montauk, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I tend to stay in budget places, but this was a quick vacation more than going out for a travel, so I used some Hilton points. This is a nice place if you are looking for a bit of beach and plenty of pools with some really decent service. I don't know that I'd recommend it if you are looking... More 

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1 Thank Lauren N
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Generally nice hotel - as someone who speaks only English and basic level Spanish we got around ok. The staff mostly spoke some English, but were more often than not not fluent. The hotel boasts a private beach, but makes no effort to police it, so it is constantly full of people peddling massages, jetski rides, etc, which seriously disrupts... More 

Helpful?
Thank MKS1982
Cheltenham, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in an Executive Room in this amazing hotel with family for 9 days in December 2015. What a place....the breakfast is very special and the fresh fruit is a must....it has a taste which we do not experience in th UK. The hotel is large and has many facilities and an amazing position with swimming pools outside and... More 

Helpful?
Thank Christopher S
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