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Avenida Almirante Brion El Laguito, Cartagena 130001 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1456)
Room & Suite (416)
Pool & Beach (254)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Cartagena
Updated 01/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 271 hotels in Cartagena
Location
Cleanliness
Service
Value
Travelers' Choice
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids pool
Secured parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Poolside bar
Waterslide
Board games / puzzles
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Complimentary toiletries
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
19Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
2986Reviews82Q+A100Room tips
Traveler rating
  • 1,500
  • 922
  • 374
  • 114
  • 76
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
dbyrne891 wrote a review Jul 18
Welland, Canada
Great staff especially front desk with their professionalism and willingness to help us feel appreciated. Everything we asked about locally was either advised thoroughly or actually provided directly to us
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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lamandel wrote a review Mar 2021
Toronto, Canada
Hotel's Favorite
I have been coming here for 37 years. It is really wonderful. Due to Covid some of my favorite staff were laid but the service is still outstanding. If I had to pick one department I think “Rooms and Frontdesk staff really made my stay every day. The location is awesome. Walking distance to all of Boca Grande and an inexpensive cab ride to the Old City. Rooms vary a lot so look on the website to make sure what you select matches your needs.However all views are great. They even put flowers in our room. If you need something or have a concern just talk to the front desk. I tend to be frugal but the white hotel taxis are really worth the few extra pesos. There is a great kids play area at the pool off to one side. The spa is beautiful. Massage is personal and I prefer a firm touch. I liked Yudelnus (a lady.) By and large service is very prompt. However breakfast which is no longer a buffet is a bit disorganized. I think the waiters, most who have been there for years are struggling to adjust to taking orders... Give yourself lots of time. The food is good and worth the wait. Like everyone I was disappointed the Honors Lounge and the Beach are closed but probably for the best with Covid. Lots of Covid precautions and very safe. Enjoy
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Vinod Agarwal, General Manager at Hilton Cartagena
Responded Apr 2, 2021
Dear Lamandel, We really appreciate your comments and five stars rating on TRIPADVISOR! It is very good to know that the hospitality of our team members, menu, and facilities allowed you to enjoy a great experience during your visit to our property. Thank you for your feedback, our commitment is to improve our guest's experience every day! Should your plans bring you back to our sunny city, we would be happy to welcome you again. Sincerely, Vinod Agarwal - General Manager
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Max wrote a review Jul 17
Orlando, Florida
While on vacation with my wife and kids the air bnb we had originally booked waited until we arrived to tell us that there were issues with the place. lucky for us, this beautiful hotel was right up the street so we decided to stay there for our entire stay in cartagena Colombia. It was safe and everything was in walking distance, the front desk staff was very friendly and helpful, the breakfast staff, the pool staff cleaning staff. Everyone that I encounter that worked there was professional and friendly. I recommend this beautiful hotel if you're in need of a place.
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Date of stay: July 2021Trip type: Traveled with family
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ebluesi wrote a review Jul 14
Scituate, Massachusetts
Absolutely wonderful accommodations, and outstanding service make your stay here a true paradise. The rooms are beautiful, and the pool area and beaches are absolutely amazing! The hotel itself and the surrounding area has some of the best food and drinks I’ve ever had, in other words staying here will be a trip you’ll never forget!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
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Service
Sleep Quality
2 Helpful votes
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Peter M wrote a review Jul 13
Enjoyed my stay here with friends. Room was clean and the staff was attentive. Breakfast was great and saved us the trip of going out every morning. The beach and pool outback made it feel like a mini resort as we didn’t need to walk out for that. We did encounter a leaking ac vent/unit that ended up dripping water everywhere. The water from the sink did have brown water when turned to hot for about 1 minute from when I noticed it. Happened only once so can’t confirm if it was a reoccurring incident but do make sure it’s not brown water and if so, get evidence to prove to the staff.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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PRICE RANGE
$100 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cartagena hotel cartagena, hilton hotel cartagena, cartagena hilton hotel
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
341
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Frequently Asked Questions about Hilton Cartagena
What are some of the property amenities at Hilton Cartagena?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Cartagena?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Cartagena?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Cartagena?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hilton Cartagena?
Conveniently located restaurants include Las Chivas Restaurant, Restaurante Intriga Tropical, and Riquisimo BBQ.
Are there opportunities to exercise at Hilton Cartagena?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Cartagena have an airport shuttle?
Yes, Hilton Cartagena offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Cartagena?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Cartagena offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Cartagena?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Cartagena?
Many travelers enjoy visiting Walled City of Cartagena (2.6 miles), Centro Historico (2.2 miles), and Sanctuary of Saint Peter Claver (2.0 miles).