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Hilton Cartagena

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#31 of 149 Hotels in Cartagena
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Cartagena
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1,975 Reviews from our TripAdvisor Community

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Showing 774: English reviews
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Brussels, Belgium
Reviewed 3 days ago NEWvia mobile

We have returned to this hotel for the second time and will, after a trip to other parts of Colombia, go back for the third time. We have, a few years ago, tried hotel Las Americas, but Hilton is nicer, although it is starting to show age. Bathrooms are also a tad small. Go for the King Sea View room....

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Helpful?
Thank jst1313
Atlanta, Georgia
HOTEL’S FAVORITE REVIEW
Reviewed February 5, 2017 via mobile

Amazing staff and rooms. Cartagena beach is not white and sandy. That being said the Hilton has use the space wisely. They have an area where you have access to the beach but they also have multiple pools. They swim up bar is great. Very friendly staff and yummy drinks. They have waiters that come around and take orders. The...

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1Thank rojasjaimie
About Hotel's Favorite Review
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, We are proud to read your comments and for your five stars rating on TripAdvisor. Thanks for highlighting the hospitality of our team members, pool complex and menu. We look forward to welcome you back if you return to our sunny city. Sincerely, Vinod Agarwal General Manager

Bethesda, United States
Reviewed 1 week ago

We spent Easter week at this hotel in 2017. It really is an outstanding hotel for families (our kids are 6 and 10). The hotel itself is a little older, but they do a great job of keeping it clean and the staff is very friendly and helpful. The best things about the hotel are the 3 pools, water slide...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Doug W
Melbourne, Australia
Reviewed 1 week ago via mobile

We had the best 7 night stay! We loved our room, loved the buffet breakfast (it's a must!), the pool can get a little crowded with children and families and you will get hassled on the private beach but apart from that our stay was amazing. We picked a restaurant in old town each night, Andreas at Concierge is lovely...

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Thank Sophierundle
Portland, Oregon
Reviewed 1 week ago via mobile

It's a good hotel, almost great. The updates are awesome, the pool is nice, the staff is friendly and the rooms are good. It feels very safe and the prices are just slightly on the high-side. If I had to come up with enough gripes to drop my review to four stars, they would be; -The windows are always filthy...

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Thank Boywhocouldfly21
Fort Worth, Texas
Reviewed 1 week ago

My husband and I honeymooned at the Hilton Cartagena 32 years ago and were anxious to return to the hotel. After reading other comments, we were expecting to see an old building and were a bit concerned about the service and amenities. I am happy to report that the building has been kept up, nice swimming pools, location is still...

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Thank Mschoe
Reviewed 1 week ago

I had a 3rd floor room overlooking the pool complex with the Caribbean behind the pool. Beautiful view, room was very nice. Staff was responsive to needs, room service was low priced. Minibar stocked with drinks & snacks if needed. Room was clean, with an unexpected adjoining room for a suite experience! The extra room was a living room style,...

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Thank Scott B
New York City, New York
Reviewed 1 week ago

The hotel breakfast was a great value fresh and great selection. Pool was beautiful and 5 steps to the beach. Staff were all very friendly and helpful. Treated my family like it was their own. No complaints enjoyed my stay

Review collected in partnership with Hilton Hotels & Resorts
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Thank Danny37k2
CORAL SPRINGS, United States
Reviewed 1 week ago

Salon did not run my credit card, instead said it was declined, took my money and gave me less change. Told me the peso was paid at $2500 pesos to charge more, the peso was being paid at $2700 or more. When we called back there was no issues and nobody had attempted to run the card. They said one...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kennethandrewv
Phoenix, Arizona
Reviewed 1 week ago

The rooms, although simple and relatively small, have a spacious bathroom and a walk-in rain shower. The ocean view was excellent. The rooms were clean and the bedding was very comfortable. The pool area is large and has a nice swim-up bar. I am rating this hotel Excellent over good because the service was outstanding. The staff at check-in/check-out and...

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Helpful?
Thank WakeChmp
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas. ... more   less 

Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $132 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Expedia, Hotels.com, Hotwire, Orbitz, Booking.com, Despegar.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hilton Cartagena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hotel Style:
#9 Business Hotel in Cartagena
#10 On the Beach Hotel in Cartagena
#10 Family Hotel in Cartagena
#12 Spa Hotel in Cartagena
#19 Luxury Hotel in Cartagena
#26 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Cartagena staff and other travelers.
37 questions
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Questions? Get answers from Hilton Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms in the 9 or 10 floor are quieter.”
Mschoe, 1 week ago | Read review
“I really liked the room view overlooking the pool & sea”
P4540SFscottb, 1 week ago | Read review
“Ocean view was excellent”
WakeChmp, 1 week ago | Read review
“Stay away !”
gregas, 2 weeks ago | Read review
“The rooms on the top 4 or 5 floors, that have balconies, had double sized balconies.”
  • View from our balcony
JAppold, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question