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Sofitel Legend Santa Clara

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Traveler (1506)
Room & Suite (301)
Pool & Beach (166)
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Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“butler service”(21 reviews)
“former convent”(26 reviews)
“beautiful hotel”(85 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,052)
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All reviewsbutler serviceformer conventbeautiful hotelel coroold citypersonal butlerconcierge deskfifth floorluxury hotelwalled citypool arealarge poolsuperior roomwithin the wallsgreat poolday tripspa
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11 - 15 of 1,003 reviews
Reviewed April 15, 2018

This hotel ticks all the boxes for me...the rooms, service restaurants, bars, pool and spa. The hotel incorporates some wonderful history, located right against the wall over looking the Caribbean Ocean. A haven to be experienced. I'll be back in 2019.More

1  Thank Bangk0kTraveller
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded April 16, 2018

Dear Bangk0kTraveller, It is a real pleasure to see that you took the time to share with details your experience with us. This is exactly what we work for, unforgettable experiences and unique memories. In addition, our Spa is one of the bests in Cartagena,...More

Reviewed April 14, 2018

Maybe it is the most exclusive hotel of its size in Cartagena. They manage to maintain personalized treatment despite of the size. It is very safe and complies with very good standards of modern hotels. It is in a very pretty location within the walled...More

1  Thank Fabio E
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded April 16, 2018

Dear Mr. Fabio E, We would like to thank you for taking the time to share your experience through TripAdvisor since it is very important for us and for the other travelers to have your feedback. At Sofitel we strive to create special memories for...More

Reviewed April 9, 2018 via mobile

I went on two occasions recently in quick succession for dinner and was delighted both times. The first was outside in the courtyard and that was special, however the lack of lighting was a little tricky. The following visit was in the main restaurant which...More

Thank IntegralDJ
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded April 12, 2018

Dear IntegralDJ, Thank you very much for taking the time to write your opinion after your stay at the Sofitel Legend Santa Clara. Our mission is to create memorable and special experiences for our guests by giving them a sophisticated and luxurious service. Our gastronomy,...More

Reviewed April 8, 2018

We loved staying at the Santa Clara. The we felt pampered and the staff went out of their way to make us feel special. Particular thanks to Marco, the attentive concierge who arranged great day trips and sent us to terrific restaurants. Jeremy who hand...More

1  Thank Ed W
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded April 9, 2018

Dear Ed W, It is a real pleasure to see that you took the time to share with details your experience with us. This is exactly what we work for, unforgettable experiences and unique memories. I will share your comments with our staff, specially with...More

Reviewed April 7, 2018

This really is a beautiful hotel. I had a room in the newer section overlooking the pool, which was lovely and had a spacious balcony. The room itself was very well appointed and clean. The pool area and (even more so) the older section by...More

1  Thank C22
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded April 9, 2018

Dear C22, Thank you very much for sharing you experience with all TripAdvisor readers. The beauty of our hotel is thanks to the architecture of the ancient convent built in 1621. We keep the colonial style with some contemporary decorations in order to give our...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hot Tub
Outdoor pool
Details
Price range
$259 - $772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cartagena
#1 On the Beach Hotel in Cartagena
#3 Family Hotel in Cartagena
#3 Green Hotel in Cartagena
#4 Spa Hotel in Cartagena
#4 Romantic Hotel in Cartagena
#7 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$259 - $772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cartagena
#1 On the Beach Hotel in Cartagena
#3 Family Hotel in Cartagena
#3 Green Hotel in Cartagena
#4 Spa Hotel in Cartagena
#4 Romantic Hotel in Cartagena
#7 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1506)
Room & Suite (301)
Pool & Beach (166)
Dining (75)
Family and Play Areas (47)
Business Center & Event Rooms (4)
Questions & Answers
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Lisa P
May 10, 2018|
AnswerShow all 3 answers
Response from Lee P | Reviewed this property |
No. I had full access to Trip Advisor and all other sites as did many others who were at the hotel with us .
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SenoritaSuzieCapeCod
March 13, 2018|
AnswerShow all 3 answers
Response from Linda B | Reviewed this property |
Breakfast is about $25 US buffet style - so expensive but wonderful. You can also have eggs however you want them cooked in addition. You can eat inside the restaurant or out in the courtyard.
1
Vote
SparkyP82
March 7, 2018|
AnswerShow all 11 answers
Response from NigellaCB | Reviewed this property |
I agree with Laura and Rosemary that this is a family-friendly resort. But it could be a very romantic getaway for couples as well. Whether one encounters kids or not I guess depends on the season. We were there off season... More
1
Vote
Room Tips
"Choose a room on the 3rd floor ans above for the best views, but beow is interesting as well."
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"Ask for a room facing the town (not the pool) if possible!"
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"Higher floors are more exquisite ... Next to the sea ..."
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"Definitely go for the Colonial Suites. Book a spa treatment everyday."
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