We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Legend Santa Clara

Travelers' Choice award winner
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel Legend Santa Clara
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,774 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 863: English reviews
Start your review of Sofitel Legend Santa Clara
 Click to rate
Luxembourg City, Luxembourg
Reviewed 4 days ago NEW

Very luxurious hotel with all facilities you may wish. Nice pool, friendly staff at the hotel bar. Excellent breakfeast and the friendliest and most decent staff (e.g. reception, security guys or room service) I ever saw in a hotel. Definitively highly recommendable but very expensive.

 Report
Helpful?
Thank guaviare112
New York City, New York
Reviewed 5 days ago NEW

Each time we come to this hotel, the service is more detailed and personal. The hotels is absolutely stunning. The duplex suite is extremely comfortable. In room service as well as the restaurants were delicious. The pool side menu is ok, would like to see them add a special of the day or something that varies. The hotel is a...

 Report
Helpful?
Thank Bauerfamily
Reviewed 1 week ago NEWvia mobile

We stayed at the Sofitel Legend from April 12- April 18, 2017. The room was decent with a beautiful pool view balcony; housekeeping serviced our room 2x per day without us asking; customer service was the best (Edson and Hayder were amazing); great location within walking distance to everything. We found 1621 (the restaurant) to be underwhelming but it was...

 Report
Helpful?
1Thank Elicia143
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Elicia143, We are delighted to read your opinion about your stay with us. Our guests’ comments are very important for us. At Sofitel we strive to provide a superior service for every guest and we work in order to create memorable and special experiences. All our team will be pleased to know that your visit is unforgettable. Thank you...

London, United Kingdom
Reviewed 1 week ago via mobile

We went discretely for our 30 wedding anniversary. From the moment we arrived until we left we had VIP service. Edson our butler could not do enough to be helpful. The setting was beautiful and a warm thanks for a great few days in a hotel well run.

 Report
Helpful?
1Thank robert a
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Robert a, We would like to thank you for taking the time to share your experience through TripAdvisor. It is very important for us and for the other travelers to have your feedback. At Sofitel we strive to create special memories for our guests and it is a pleasure to know that you enjoyed our location, our history, our...

New York City, New York
Reviewed 1 week ago

As you walk into this hotel, from the lobby to the pool area to the hallways to the rooms - everything looks majestic and beautifully restored. Wonderful job. But then you actually taste the food, sit by the pool, stay in your room and realize that it's not worth it. Our dinner was the least delicious of our six days...

 Report
Helpful?
Thank StuckOnTravels
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear StuckOnTravels, Thank you for taking the time to tell us about your experience at the Sofitel Legend Santa Clara Cartagena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Legend, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

chicago
Reviewed 1 week ago

It is a gorgeous property with friendly stuff, great restaurants, wonderful breakfast, a huge pool, and a perfect location.... Does not get any better than this. It is a bit expensive for all additional services like laundry, but this is expected I guess.

 Report
Helpful?
1Thank hxmtravel
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear hxmtravel, We highly appreciate your nice comments about your experience in the Sofitel Legend Santa Clara. It is a real pleasure for us to know that your experience with us was memorable and we thank you for your sharing. We would be delighted to welcome you again. Thank you for your review and we look forward your next visit...

Honolulu, Hawaii
Reviewed 1 week ago

This old converted convent has been transformed into a luxurious hotel without sacrificing the integrity of the building's past. Every feature is breathtaking, modern, and sophisticated but still honors the original structure and its history. The housekeeping staff does a great job keeping every part of the hotel immaculate, both in public and private areas. The service was fantastic, with...

 Report
Helpful?
2Thank Cori S
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Cori S, We highly appreciate your compliments about your stay with us. At Sofitel we strive to create memorable experiences to our guests and to make them feel special and at home. We would like to thank you for choosing our hotel to celebrate such a special occasion as your Birthday. We are delighted that you enjoyed it and...

Cleveland
Reviewed 1 week ago

We spent a week at the Sofitel Legend Santa Clara in late March/early April.. This was our second visit, and it was great. We ended up with a two-story suite this time, although I preferred the room we had last year, which was smaller but had a balcony. The staff is very cordial and accommodating, although in some cases language...

 Report
Helpful?
2Thank r00per
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear r00per Thank you very much for taking the time to write your opinion after your stay at the Sofitel Legend Santa Clara. Our mission is to create memorable and special experiences for our guests by giving them a sophisticated and luxurious service. Our gastronomy, history and architecture are mixed with the charm and warmth of our team who works...

NYC
Reviewed 1 week ago

Bovedas Santa Clara shares facilities with Sofitel so we visited for the pool & fitness center. We had a wonderful visit and enjoyed the cocktails served by the helpful staff. We appreciated being able to charge our cocktails to the room instead of taking cash/credit cards to Sofitel. The cocktails were great! We noticed what appeared to be a family...

 Report
Helpful?
1Thank KatWomanNYC
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear KatWomanNYC, Thank you very much for your nice comment about our property and our service. We will be more than happy to welcome you again and it is an honor to know that it was a very enjoyable experience for you. Thank you for choosing Bobedas for your stay in Cartagena and we hope you to come back soon...

walderslade
Reviewed 2 weeks ago

A beautiful hotel with a wonderful history. The staff worked hard to ensure our whole group were looked after and enjoyed what Cartegna had to offer. The rooms could be updated a little but overall very clean and the beds were extremely comfortable. Breakfast was varied with fresh eggs etc cooked while you wait. The pool area is lovely, loungers...

 Report
Helpful?
1Thank hazel911
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear hazel911, We would like to thank you for taking the time to share your experience through TripAdvisor. It is very important for us and for the other travelers to have your feedback. At Sofitel we strive to create special memories for our guests and it is a pleasure to know that you enjoyed our location, our history, our services...

Questions? Get answers from hotel staff and past guests. Ask a question

1,258 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1150)
Viewed
Dining (57)
Viewed
View from Room (49)
Viewed
Pool/Beach Area (146)
Viewed
Family/Play Areas (36)
Viewed
Hotel & Grounds (222)
Viewed
Room/Suite (105)
Viewed
Bathroom (21)
Viewed
1:48
Videos (1)
Viewed
Other (513)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (108)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (44)
Viewed
Dining (5)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (40)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cartagena hotels
0.3 mi away
Hotel Casa San Agustin
Hotel Casa San Agustin
#2 of 149 in Cartagena
674 reviews
0.1 mi away
Bastion Luxury Hotel
Bastion Luxury Hotel
#7 of 149 in Cartagena
836 reviews
0.2 mi away
Hotel Quadrifolio
Hotel Quadrifolio
#1 of 149 in Cartagena
376 reviews
Show Prices
Show Prices
Show Prices
2.5 mi away
Hilton Cartagena
Hilton Cartagena
#31 of 149 in Cartagena
1,975 reviews
0.2 mi away
San Pedro Hotel Spa
San Pedro Hotel Spa
#3 of 149 in Cartagena
403 reviews
3.9 mi away
Radisson Cartagena Ocean Pavillion Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings. ... more   less 

Additional Information about Sofitel Legend Santa Clara

Address: Calle Del Torno 39-29 | Barrio San Diego, Cartagena 130003, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $281 - $919 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Santa Clara 5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, ACCOR, Expedia, Travelocity, Hotels.com, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Sofitel Legend Santa Clara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel
Hotel Style:
#1 Business Hotel in Cartagena
#1 On the Beach Hotel in Cartagena
#2 Spa Hotel in Cartagena
#2 Green Hotel in Cartagena
#4 Luxury Hotel in Cartagena
#4 Romantic Hotel in Cartagena
#4 Family Hotel in Cartagena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sofitel Legend Santa Clara staff and other travelers.
31 questions
Ask a question
Brookline, Massachusetts
Brookline, Massachusetts
1 month ago
Hamilton, Bermuda
Brookline, Massachusetts
1 month ago

See all questions (31)

Questions? Get answers from Sofitel Legend Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High Floor should be preferred”
guaviare112, 4 days ago | Read review
“Colonial sie is more charming and true to the hotel.”
Bauerfamily, 5 days ago | Read review
“Top floor offers vaulted ceilings. Most rooms seem not to have bathtubs, so if you want one you will have to make a special request.”
coris731, 1 week ago | Read review
“get a balcony room overlooking the pool”
r00per, 1 week ago | Read review
“Definitely Ask for a room with a balcony. 2nd floor and above.”
hazel911, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question