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Sofitel Legend Santa Clara

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Traveler (1506)
Room & Suite (318)
Pool & Beach (166)
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Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“butler service”(22 reviews)
“el coro”(13 reviews)
“beautiful hotel”(85 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,064)
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1,009 results
Traveler rating
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165
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Show reviews that mention
All reviewsbutler serviceel corobeautiful hotelold citypersonal butlerconcierge deskfifth floorwalled cityluxury hotelpool arealarge poolwithin the wallsgreat poolday tripconventspaleslie
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1 - 5 of 1,009 reviews
Reviewed yesterday

Lovely space! I had a room overlooking the pool and ate dinner at the restaurant twice. Supposedly the best in Cartagena and certainly will be a long time favorite for me. Sat by the pool and read 4 Gabriel Garcia Marquez novels, one of which...More

Thank Inkeeper245
Reviewed 2 weeks ago

Stayed 6 nights at the Sofitel. It's a 5 star property with 3 star service/amenities 3. PROS: -- The hotel, grounds, and pool are gorgeous. We never had an issue getting chairs at the pool. -- Rooms are well equipped with powerful AC (which was...More

2  Thank MissEinDC
Reviewed 2 weeks ago

Very pretty hotel, nice staff, cute rooms, bonus is they have an ATM in the lower level of the hotel so you can easily get Colombian pesos without even leaving the place. The only downside was that I paid for a room with an "ocean...More

1  Thank 10028NYC1980
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 1 week ago

Dear Mr. FloridaGuy5678, We highly appreciate you took the time to review your experience with us. It is a real pleasure to know you enjoyed our rooms, the warmness of our staff and our XVII century building. At Sofitel we strive to provide the most...More

Reviewed 2 weeks ago

My daughter & I stayed 7 nights... loved Cartagena & especially this charming hotel. It is such a pleasure to stay & be welcomed by a staff who love their jobs. From the upper management of Alejandro & Carmen, butler Rudy, Victor...to the dining helpers:...More

1  Thank Virginia B
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 2 weeks ago

Dear Mrs. Virginia B, We highly appreciate you took the time to review your experience with us. It is a real pleasure to know that your experience in the Sofitel Legend Santa Clara exceeded your expectations. At Sofitel we strive to provide the most sophisticated...More

Reviewed 3 weeks ago

My friend and I had a very pleasant stay at the Sofitel Santa Clara at Cartagena. It was located in the middle of of the old city and within walking distance of everything! They had excellent service and was able to answer many of the...More

1  Thank furryberry
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 3 weeks ago

Dear furryberry, Thank you for taking the time to tell us about your experience at the Sofitel Santa Clara. We are sorry that your experience did not meet 100% your expectations; please allow us to express our sincerest apologies and to thank you for your...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hot Tub
Outdoor pool
Details
Price range
$261 - $843 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cartagena
#1 Business Hotel in Cartagena
#3 Green Hotel in Cartagena
#3 Family Hotel in Cartagena
#4 Romantic Hotel in Cartagena
#4 Spa Hotel in Cartagena
#7 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$261 - $843 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cartagena
#1 Business Hotel in Cartagena
#3 Green Hotel in Cartagena
#3 Family Hotel in Cartagena
#4 Romantic Hotel in Cartagena
#4 Spa Hotel in Cartagena
#7 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1506)
Room & Suite (318)
Pool & Beach (166)
Dining (75)
Family and Play Areas (47)
Business Center & Event Rooms (4)
Questions & Answers
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Lisa P
May 10, 2018|
AnswerShow all 4 answers
Response from TRNBR | Reviewed this property |
No problems whatsoever ...
0
Votes
SenoritaSuzieCapeCod
March 13, 2018|
AnswerShow all 3 answers
Response from Linda B | Reviewed this property |
Breakfast is about $25 US buffet style - so expensive but wonderful. You can also have eggs however you want them cooked in addition. You can eat inside the restaurant or out in the courtyard.
1
Vote
SparkyP82
March 7, 2018|
AnswerShow all 11 answers
Response from NigellaCB | Reviewed this property |
I agree with Laura and Rosemary that this is a family-friendly resort. But it could be a very romantic getaway for couples as well. Whether one encounters kids or not I guess depends on the season. We were there off season... More
1
Vote
Room Tips
"pool facing?"
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"Booking a room on the second or third floor because people could easily peek into your room (from the pool..."
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"Choose a room on the 3rd floor ans above for the best views, but beow is interesting as well."
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"Ask for a room facing the town (not the pool) if possible!"
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