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Holiday Inn Cartagena Morros

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#20 of 146 Hotels in Cartagena
Certificate of Excellence
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Holiday Inn Cartagena Morros
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615 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Santa Rosa, California
Reviewed 4 days ago NEWvia mobile

My family and I went to Colombia for Thanksgiving. We stayed at the Holiday Inn in Cartagena. The room was spacious, but the air conditioning smelled like mold. Our whole family got respiratory illnesses afterwards. The service and the food in the restaurant was abysmal. There are better options for travelers.

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Helpful?
Thank AttyPaulM
Reviewed 1 week ago via mobile

Nice clean place with great facilities. A couple of issues. 1. Had arranged via email for them to pick us up at the airport. This never happened. They did try to charge me for it however. 2. Clearly states on their trip advisor page that breakfast is included, then they tried to charge us for it. 3. The aircon makes...

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Helpful?
1Thank Ben C
Management response:

Dear Ben C Thank you very much for your recent visit and for your preference. It was a pleasure having you here with us. Your valuable comments have been shared with our Head Departments, Mr. Ben, your business is very important to us. Looking forward to welcoming you back in our property soon. Have a wonderful weekend, Judith Merlano Front...

Atlanta, Georgia
Reviewed October 18, 2016 via mobile

This was a very upscale Holiday Inn. The lobby was beautiful upin check in. The front desk spike English. The breakfast was spectacular. My room was posh and comfortable with a balcony overlooking the ocean. Perfect for evening sunsets and morning sunrises. Great restaurant.

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Helpful?
1Thank Sedrick G
Management response:

Dear Sedrick G, Thank you very much for your kind and positive comments regarding your last stay with us at the Holiday Inn Cartagena Morros, it was a pleasure having you here with us. It is an honor to read that you enjoyed your stay with us and consider our property as an Upscale Holiday Inn with a beautiful lobby...

Reviewed October 6, 2016 via mobile

Loved the hotel and made my first visit to Cartagena very memorable . The staff was excellent . Very warm and friendly . The restaurant food and service was excellent . Kudos special mention to the staff Osbaldo , Ronaldo , Genesis . Carlos and Miriam. Muchisimas gracias !

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Helpful?
Thank Edgardo U
Management response:

Dear Edgardo U, Thank you for your kind words and for recognizing Osbaldo, Ronaldo, Genesis, Carlos and Mariam! We are fortunate to have them on our team. We are happy to read that you had a very memorable stay with us and we look forward to welcoming you back in the near future. Have a great weekend, Judith Merlano Front...

Buenos Aires, Argentina
Reviewed September 26, 2016

Beautiful hotel that looks brand new! Spacious and comfortable rooms good to work or for families. Beach front hotel close to bocagrande, walled city, and Airport! You can walk straight from hotel down to the beach without even crossing the street! Delicious breakfast (Don't miss the Arepa e' Huevo) and great service all around the hotel. definitely will stay again...

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Helpful?
Thank Alantau
Management response:

Dear guest, Thank you very much for your positive comments about our property, it was a pleasure having you here with us. We are happy to read that you enjoyed very much our facilities and food, especially our "arepa e huevo". Looking forward to have the privilege to welcoming you back to our property in the near future. Have a...

Toronto, Canada
Reviewed September 3, 2016 via mobile

We are pleased with out choice. Rooms are spacious, modern and clean. Staff is very helpful. Facilities are also beautiful, elegant and neat. Only thing we didn't like as much was the restaurant. It is expensive for what it is. Not much choice and not very tasty. Other than that I would recommend this hotel for someone looking for a...

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Helpful?
Thank Cote A
Management response:

Dear Cote A. Thank you for your positive comments about our staff and our property. We greatly appreciate your feedback and we’re glad to read that you found in our hotel everything you were looking for to have a great time. We hope you will come back and visit us soon! Cordially, Ketty Consuegra Fron Desk Supervisor

Bogota, Colombia
Reviewed August 22, 2016

I stayed for one night on a business trip. I received a very fast and good service in the reception. The room was very clean and spacious. Everything worked just fine. The room service was good enough. I left my toothbrush at home and they gave me a free toothbrush kit that I really appreciated. It saved my night. Checkout...

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Helpful?
Thank JJDIVER
Management response:

Dear JJDiver, Thank you for your positive comments about our staff and our property. We greatly appreciate your feedback and we’re glad to read that you found in our hotel everything you were looking for to have a great time. We hope you will come back and visit us soon! Cordially, Judith Merlano Gerente de Recepción

Bogota, Colombia
Reviewed August 16, 2016

From check in to cleanliness, laundry, breakfast, maintenance and service, everything was perfect in our stay. The service was superb, the location was good (just a 10 min. taxi ride to old City),common areas were very nice, and rooms were well maintained and clean. Definitively would come back. Only comment would be that the pool area could use some sunshades.

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Helpful?
Thank Jairo L
Management response:

Dear Jairo L, Thank you for your continued loyalty to the InterContinental Hotel Group! We are thrilled that you enjoyed your stay with us. Thank you for your positive feedback on our guestrooms and our service. We, along with our colleagues at the Holiday Inn Cartagena Morros, look forward to welcoming you back to Cartagena soon. Warm regards, Judith Merlano...

Dublin, Ireland
Reviewed August 5, 2016

After spending 4 nights in Cartagena's old town, we wanted a change and somewhere to chill out by a pool so we picked the Holiday Inn (as we didn't like the vibe in BocaGrande and wanted to be close to the airport). The hotel is a 10 minute drive or so from the old town but the taxi ride isn't...

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Helpful?
Thank Jill_Dublin_12
HolidayInnCartagena, Front Desk Supervisor at Holiday Inn Cartagena Morros, responded to this review

Dear Jill_dublin_12, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Sincerely, Ketty Consuegra Front Desk Supervisor

Miami, Florida
Reviewed July 4, 2016

The best part of this hotel is walking out to the beach and finding a guide offering you to take you to the North East Beaches with rock cliffs that are visible from the beach behind the hotel. Dont be afraid, They are truly offering you a deal. My girl and i, plus the guide got on three motorcycles that...

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Helpful?
1Thank chinos333
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to our new Holiday Inn Cartagena Morros Hotel. It is our pleasure to offer you the most modern hotel for business and leisure, surrounded by a natural environment located in the north of the city at the exclusive area of Los Morros. It is a just few minutes from the Rafael Nuñez International Airport. We are specialists in providing security, quality, technology and excellent service.Just 5 minutes from the Rafael Nuñez Airport, with a spectacular view to the cienaga de la Virgen and direct access to the beach. You will enjoy our modern and comfortable rooms, restaurant, bar, pool, gym, parking, meeting rooms. ... more   less 

Additional Information about Holiday Inn Cartagena Morros

Address: Anillo Vial Cra. 9 no. 34-166 La Boquilla, Cartagena 130002, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $72 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Cartagena Morros 3.5*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#2 Business Hotel in Cartagena
#5 On the Beach Hotel in Cartagena
#14 Family Hotel in Cartagena
#24 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Cartagena Morros staff and other travelers.
13 questions
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Questions? Get answers from Holiday Inn Cartagena Morros staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a view facing the beach”
  • sunset from balcony
  • beach view
  • view of beach
 of 5 bubbles chinos333, Jul 4, 2016 | Read review
“rooms are suites, with full kitchens appliances, and all utensils including w/d so truly apartments.”
 of 5 bubbles Goliath13065, Jun 12, 2016 | Read review
“All rooms are spacious, bright and comfortable, select one with beach view if you can afford it.”
 of 5 bubbles ruthbT9461IF, Apr 27, 2016 | Read review
“All rooms are pretty much the same, except for the view, but just go down to the beach.”
 of 5 bubbles JanakH3, Feb 19, 2016 | Read review
“great service”
 of 5 bubbles shafiqurkhan, Jan 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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