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Hotel Las Americas Casa de Playa

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#33 of 143 Hotels in Cartagena
Certificate of Excellence
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Hotel Las Americas Casa de Playa
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1,087 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We have a great time in our family weekend at Las Americas Casa Playa. We had a little problem during my staying but the wonderful staff ( Jairo Abril, Diana Fuentes). Also I want to recognize the wonderful customer service at the reception. I definitely recommend this amazing Hotel in Cartagena, Colombia. The best food, great atmosphere and wonderful staff!!!!... More 

Helpful?
Thank waserrano
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Casa de Playa, responded to this review

Dear waserrano. We thank you for choosing Las Américas Casa de Playa as your vacation destination. At Las Américas we strive to provide not just complete facilities but friendly and warm service in order to create unique and memorable experiences to our guests. All our team is pleased to read your review especially Diana and Jairo, they are very happy... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed August 11, 2016

Our family had a wonderful vacation at this resort. Breakfast was an unbelievable value and very delicious. Staff were lovely, and the facilities impressive. Rooms a little rundown but being remodeled.

Helpful?
Thank rodriguezcaran
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Casa de Playa, responded to this review

Dear rodriguezcaran. Thank you very much for your kind words after your stay at Las Américas Casa de Playa. It is a real pleasure for us to know that your family had a wonderful vacation at our complex, we are glad to know that you enjoyed our delicious Breakfast. I already shared your comments with our staff, they are happy... More 

New York City, New York
1 review
5 of 5 stars Reviewed August 10, 2016

This is the place where you want to go and feel at home away from home. Staff is friendly and attentive. We have an 8 yr. old and he loves staying in Casa Playa...so much to do. We keep coming back every time we are in Cartagena!

Review collected in partnership with this hotel

Helpful?
Thank beastar35
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Casa de Playa, responded to this review

Dear beastar35. Thank you for taking the time to share the details of your experience after your stay at Las Américas Casa de Playa. At Las Americas, we strive to provide a superior service experience for every customer, even children. We are glad to know that you and your family enjoyed our complex. Thank you for choosing us for your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2016

We stayed in the Presidential Suite Reina Isabel and the attention was excellent. Staff was very attentive, especially our housekeeping -Kelly Moreno. She deserve 10 stars. Very kind, humble an detailed oriented. We were a family of five and she was very special with each of us. Kept our room sparkling at all times. The hotel staff in general were... More 

Helpful?
1 Thank Elbayseut A
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Casa de Playa, responded to this review

Dear Elbayseut A. Thank you very much for choosing us for your visit to Cartagena. It is a real pleasure to read that you and you family had a great time in Las Amércias Casa de Playa. We strive to provide not just complete facilities but friendly and warm service in order to create unique moments to our guests. I... More 

Santo Domingo, Dominican Republic
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

I went to this hotel for 4 days and it was for a course so not much was programed. Any way its like a 3 stars hotel, people are really nice but there isn't much to do. The beach is of a dark kind of sand and the rooms need some modern upgrade. Food was okey especially seafood but not... More 

Helpful?
Thank Gricanahuate
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Casa de Playa, responded to this review

Dear Gricanahuate. Thank you very much for taking the time to write about your experience after you stay at Casa de Playa. Your feedback is very important for us. We regret to hear that your stay did not meet your expectations and that you did not have a good experience in our complex. We are sorry, so please accept out... More 

Miami, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 9, 2016 via mobile

We had not stayed or visited this hotel in many years and unfortunately, we did not have the experience we had anticipated. The hotel used to be very nice, in its own unique beach cottage style; but today, it isn't nice at all. The hotel needs a lot of work. Everything in the hotel, with the exception of the bathrooms,... More 

Helpful?
1 Thank dhtrip
LasAmericasCartagena, Analista de Redes Sociales at Hotel Las Americas Casa de Playa, responded to this review

Dear rixcol. Thank you very much for taking the time to write about your experience after you stay at Las Américas Casa de Playa. Your feedback is very important for us. At Las Américas we strive to provide a superior service and your comments are considered as a constructive input to our organization. I will share your comments with our... More 

New York City, New York
Level Contributor
14 reviews
6 hotel reviews
4 of 5 stars Reviewed June 1, 2016

The staff was super nice and I'd like to specially thank Alex for helping us organize the boat trip and Erlin for his great service during our meals. We were 6 girls friends travelling together and we couldn't have chosen a best option of lodging. The wifi works amazingly and Casa Playa is a great option for staying.

Review collected in partnership with this hotel

Helpful?
Thank Emilia A
LasAmericasCartagena, Analista de Redes Sociales at Hotel Las Americas Casa de Playa, responded to this review

Dear Emilia A. Thank you very much for taking the time to share your experience with us and other travelers. Your satisfaction is the most important reward we can have after our efforts to provide the best vacation option in Cartagena de Indias. It is a pleasure for us to read your comments and see that you have enjoyed our... More 

Knaresborough
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 3, 2016 via mobile

Rooms are very tired. They need some work. Loads of little bugs crawling all over the place. Air conditioner very noisy. Everything closes very early. There is no shops to buy the minimal essentials. To visit the old town you need a taxi drive.

Helpful?
1 Thank Mauricio C
LasAmericasCartagena, Analista de Redes Sociales at Hotel Las Americas Casa de Playa, responded to this review

Dear Mauricio C. Dear Mauricio C. Thank you for taking the time to tell us about your experience at the Las Américas Casa de Playa. All of your comments about your experience are an important input for our continued improvement. We understand the concerns you identified and we would like to let you know that your suggestions have been forwarded... More 

Huizen, Noord-Holland, Netherlands
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 20, 2016

This hotel is located on the beach of Cartagena, and with short distance of the airport. The hotel park has 2 properties and this one is the oldest of both and less luxury than his big brother. Even though it has a friendly and relaxed atmosphere. There are 2/3 pools, with pool bar and a spacious terrace where you can... More 

Helpful?
Thank Ron S
LasAmericasCartagena, Analista de Redes Sociales at Hotel Las Americas Casa de Playa, responded to this review

Dear Ron S. Thank you very much for taking the time to share with us your experience at Las Américas Casa de Playa. All comments concerning your stay are an important input for our continued improvement. At Las Américas, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Naples, Florida
1 review
5 of 5 stars Reviewed April 13, 2016

We had a great stay overall! The hotel is really close to the airport and about 15-20 min to the walled in city. We all got sick one night but it was food we bought outside of the hotel. If anyone is traveling to Cartagena I would suggest to check it out on Yelp or make sure your food is... More 

Helpful?
Thank MommytobabyMilan
LasAmericasCartagena, Analista de Redes Sociales at Hotel Las Americas Casa de Playa, responded to this review

Dear MommybabyMilan. We thank you for your comments and for share your experience in Las Américas Cartagena de Indias. Our commitment is to offer our guests the best experiences and we hope to have the opportunity to serve again at #ElHoteldeLasEstrellas, if your plans bring it back to Cartagena de Indias. Sincerely, Eduardo Barrera Analista de Redes Sociales More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Las Americas Casa de Playa hotel is a tropical resort located on the Caribbean Sea in the northern of Cartagena de Indias. It offers 2 swimming pools, 2 bars: La Isla and El Chicho; mini golf course, tennis court and the kids club "Star Captain". There are boutiques, jewelry store and free WiFi in all areas. Rooms at the Hotel Las Americas Casa de Playa feature private balconies with hammocks, air conditioning, ceiling fan, minibar, free WiFi and satellite flat-screen TV. The Hotel has the Meson de Don Cristobal restaurant where guests can enjoy a variety of traditional and international dishes and between the resorts garden has the Fogon del Navegante restaurant, where succulent steaks and grilled seafood are offered, accompanied by fresh salads . Hotel Las Americas Casa de Playa is 5 minutes drive from Rafael Nunez International Airport and 10 minutes drive to the walled city of Cartagena. It has reception service 24 hours and free private parking. ... more   less 

Additional Information about Hotel Las Americas Casa de Playa

Address: Anillo Vial Sector Cielo Mar, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $128 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Las Americas Casa de Playa 3.5*
Number of rooms: 251
Reservation Options:
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Hotel Style:
#11 Spa Hotel in Cartagena
#11 On the Beach Hotel in Cartagena
#23 Family Hotel in Cartagena
#27 Business Hotel in Cartagena
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