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Las Americas Torre del Mar

#27 of 142 Hotels in Cartagena
Certificate of Excellence
Hotel website
Anillo Vial Cielo Mar Sector, Cartagena 130001, Colombia
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1,037 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Stavern, Norway
Level Contributor
15 reviews
8 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Just stayed here with my family for four nights. The facilities are good, the infinity pool on the rooftop excellent. BUT !!!! The service is NON-excisting in the reception. We never got the room we had booked and we were met by pure arrogance and lies. Also most of the staff looks unhappy and rearly smiles.

Helpful?
Thank Bikersfromstavern
LasAmericasCartagena, Analista de Servicios at Las Americas Torre del Mar, responded to this review

Dear Bikersfromstavern Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. We are sorry about the inconveniences you had, so please accept out apologies. I already shared your comments with our Front Desk Manager and he is considering your comments and taking them as a motivation to... More 

detroit
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled for the first time in Colombia and picked this hotel based on location (we wanted to be at the beach) and proximity to Cartagena. We had a beach view room and were satisfied with the location. The hotel is about 10 minutes taxi ride from the walled city, has it's own beach chairs and umbrellas so you have... More 

Review collected in partnership with this hotel

Helpful?
Thank Florina1
LasAmericasCartagena, Analista de Servicios at Las Americas Torre del Mar, responded to this review

Dear Florina1. Thank you very much for choosing us for your visit to Cartagena. It is a real pleasure to read that you and your family had a great time in Las Amércias Casa de playa. We are delighted to read that your experience met your expectations and that you appreciate our location, spectacular ocean views and our and our... More 

Miami, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hotel staff was amazing! Our group of 21 had 1 single issue with a staff member on the 10th floor pool area but it was quickly solved and forgotten. In general, the staff went above and beyond to cater to us. From Jorge (room service), Luis (doorman), guest service director (Erre Restaurant and 10th Floor Bar), I can go... More 

Helpful?
Thank Edwige A
LasAmericasCartagena, Analista de Servicios at Las Americas Torre del Mar, responded to this review

Dear Edwige A We highly appreciate your kind comments about your experience in our property Las Americas – Cartagena de Indias. At Las Américas we strive to make all our guests feel special and at home. All our team is pleased to read your review, Jorge, Luis and our guest service director are very happy to know they helped you... More 

Miami, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with children, the tower is worth the x-tra cost as it is a new facility and the service is better than at the villa. You still have access to the villa's recreational facilities and restaurants. The staff is accommodating and friendly! Their concierge are amazing giving you even the prices for taxi rides into the city. I wish... More 

Helpful?
Thank Ninecat
LasAmericasCartagena, Analista de Servicios at Las Americas Torre del Mar, responded to this review

Dear Ninecat. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar. At Las Américas, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted just... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel to stay with your family! Cartagena has the old city, Bocagrande, Manga and other neighborhoods. There are beautiful boutique hotels in old town, as are the Santa Clara, and Charleston. However if you are with children and want to enjoy a great beach plus the comfort of a resort stay at the Tower of Las... More 

Helpful?
1 Thank Ida S
Orlando, Florida
1 review
5 of 5 stars Reviewed June 7, 2016

I will recommend it, excelent value vs the quality and kind of service. Contemporary rooms with nice views to the city and the beach. Clean rooms and easy access to the main points of interest in Cartagena

Review collected in partnership with this hotel

Helpful?
Thank edl236
1 review
3 of 5 stars Reviewed June 2, 2016

Our room was a suite in the older section by the tennis courts, it was clean and the maid service was good. It would be good to pay extra attention to the cleaning of the bathrooms. The food was good, the breakfasts were great, however, the system at the omelette stand does not work. It would be good to take... More 

Helpful?
Thank Malia A
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

The beach, multiple pools and a giant playground with Mini golf kept the kids entertained and so tired by the end of the day. We were a little disappointed that the Columbus restaurant offered the same thing for lunch as we had the night before but there are other restaurants on the property so we went to one of them.... More 

Helpful?
Thank Courtney S
LasAmericasCartagena, Analista de Redes Sociales at Las Americas Torre del Mar, responded to this review

Dear Courtney S. We would like to thank you for choosing Las Américas Torre del Mar for your current visit to Cartagena de Indias. Thank you very much for recommending our services. For us at Las Américas it is very important to have a beautiful and relaxing place for happy guests like you. We’re very glad that you had a... More 

Houston
Level Contributor
201 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 29, 2016

I stayed in a corner suite located in the Executive floor in the seventh floor. The room was spacious, comfortable; the bathroom was big. Amenities of good quality, although not the fanciest ones. The bed was actually quite comfortable. My room had two balconies that I enjoyed at night. During the day, it was almost impossible to stay at the... More 

Helpful?
1 Thank TravelerTrecker
LasAmericasCartagena, Analista de Redes Sociales at Las Americas Torre del Mar, responded to this review

Dear TravelerTrecker. We really appreciate your comments and four stars rating on Tripadvisor. It’s very good to know that our suite, the amenities, breakfast buffet, the hospitality of our team members and ERRE de Ramón Freixa restaurant allowed you to enjoy a great experience at Las Américas. Thank you Your feedback is very important to us. We look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2016 via mobile

Great experience, beautiful resort very good service, pool on Top of Torre de mar is a perfect place to have a drink and enjoy sunset, Food is great, breakfast buffet combines traditional Colombian cuisine with all kinds of American regular buffets

Helpful?
1 Thank juan p
LasAmericasCartagena, Analista de Redes Sociales at Las Americas Torre del Mar, responded to this review

Dear juan p. We would like to thank you for choosing Las Américas Torre del Mar for your current visit to Cartagena de Indias. Thank you very much for recommending our services. For us at Las Américas it is very important to have a beautiful and relaxing place for happy guests like you. We’re very glad that you had a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Erre De Ramon Freixa
Erre De Ramon Freixa
Cuisines: Seafood, Mediterranean, Spanish, Caribbean, South American, Colombian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Las Americas Torre del Mar Hotel is a sophisticated building that beautify the beaches of Cartagena de Indias, the city of unforgettable sunsets and endless nights. Discover the elegance of its modern suites and rooms with spectacular views of the Caribbean Sea. Its attractive beaches, modern swimming pools and the originality of its design make it the perfect place for visitors of all ages, where you will be welcomed with a superior service in a stylish environment. Las Americas Torre del Mar is part of a hotel complex which also features a Caribbean-style hotel called Las Americas Casa de Playa and Las Americas the International Convention and Exhibition Center, a spectacular combination in front of the legendary Caribbean Sea. Las Americas Torre del Mar with its standards of excellence is also part of the "LVX" collection of the exclusive group of hotels "Preferred Hotels & Resorts" which supports and guarantees personalized in a stylish and entertaining environment. ... more   less 

Additional Information about Las Americas Torre del Mar

Address: Anillo Vial Cielo Mar Sector, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $137 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Americas Torre del Mar 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Las Americas Torre Del Mar Hotel Cartagena
Hotel Style:
#5 Business Hotel in Cartagena
#8 On the Beach Hotel in Cartagena
#9 Spa Hotel in Cartagena
#12 Luxury Hotel in Cartagena
#22 Family Hotel in Cartagena
#36 Romantic Hotel in Cartagena
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