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Hotel Las Americas Torre del Mar

Traveler (935)
360
Panoramas (54)
Room & Suite (288)
Certificate of Excellence

About

#41 of 182 hotels in Cartagena
Location
Cleanliness
Service
Value
Certificate of Excellence
It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
3,000Reviews
1,362Photos
51Q+A
97Room tips
Traveler rating
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  • 61
Time of year
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Popular mentions
Hotel isn’t ready for prime time. Few staffers speak English. Maid was stupid. Air conditioner dripped all over the floor. I’m told the high end restaurant is very good. We had a suite with two very large rooms and two bathrooms and balconies. That was the good part.
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Review collected in partnership with this hotel
This is categorized as a 5 Star hotel, but there was absolutely nothing 5 Star about it. It is more of a family type vacation property. The biggest challenge was, none of the staff in the restaurant, bar or key areas spoke English, so very difficult to communicate, other than a
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Review collected in partnership with this hotel
Response from LasAmericasCartagena, Gerente at Hotel Las Americas Torre del Mar
Responded 3 days ago
Dear nalinaw2017, In advance, we appreciate and value the time invested in sharing the impressions of your stay at the Hotel Las Américas Torre del Mar through TripAdvisor. We regret the inconveniences that marked your stay and created that perception of our service. Day by day we are working tirelessly with the goal of achieving a higher level in the satisfaction of each of our valued guests, for this reason, we will take into account their contributions in line with the process of continuous improvement. We hope to have the opportunity to receive you again, we assure you that you will live a unique and unforgettable experience in this your home in Cartagena de Indias, because #LasAméricasIsMore. Cordially, General Management. Hotel Las Américas Torre del Mar.
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We just checked out of this hotel after staying for a week! We had an amazing time!! Every experience was great from the room to the staff and the food! The hotel is very family friendly and they made sure out 2 year old enjoyed every bit of it! I can’t say enough about this
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Response from LasAmericasCartagena, Gerente at Hotel Las Americas Torre del Mar
Responded 3 weeks ago
Dear Trail421934, In advance, we appreciate and value the time invested in sharing the impressions of your stay at the Hotel Las Américas Torre del Mar through TripAdvisor. We are pleased to know that you enjoyed the comfort of our facilities designed to share pleasant and memorable family moments, the flavors and gastronomic variety of the restaurants with the highest standards, the warm and cheerful service that characterizes the kind collaborators such as our fellow receptionists and the multiple adventures of infinite fun for the youngest guests along with Captain Estrella and his friends. Know that stimulates us to continue working to provide a service that exceeds the expectations of guests. We are anxious to receive you again, we assure you that you will live a unique and unforgettable experience in this your home in Cartagena de Indias, because #LasAméricasIsMore. Cordially, General Management. Hotel Las Américas Torre del Mar.
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+1
We were staying at this hotel as part of a large group. We had never been to Colombia before and based on the pictures we had seen of the rooms, we were expecting something a lot different. Although the rooms were VERY clean and the beds were incredibly comfortable, we were
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Response from LasAmericasCartagena, Gerente at Hotel Las Americas Torre del Mar
Responded 4 weeks ago
Dear yegadvisor83, In advance, we appreciate and value the time invested in sharing the impressions of your stay at the Hotel Las Américas Torre del Mar through TripAdvisor. We are pleased to know that you enjoyed the comfort of our facilities designed to share pleasant and memorable experiences, the multiple relaxing and fun swimming pools, the flavors and gastronomic variety of the restaurants with the highest standards, the rooms available for a dreamed rest, our privileged location in front of the Caribbean Sea that allows us direct access to the beach, multiple facilities that make you experience rest, relaxation and fun in the same place and the warm and joyful service that characterizes the kind collaborators, especially our colleague Harold to whom we will transmit your comment acknowledging his good work. On the other hand, we very much regret the inconveniences that marked your stay and created that perception of our service. Day by day we are working tirelessly with the goal of achieving a higher level of satisfaction of each of our valued guests, for this reason, we have fed back to the team of the corresponding area to take corrective actions in line with the process of continuous improvement. We are anxious to receive you again, we assure you that you will live a unique and unforgettable experience in this your home in Cartagena de Indias, because #LasAméricasIsMore. Cordially, General Management. Hotel Las Américas Torre del Mar.
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The atmosphere was perfect in every way. Convenient to the Walled City and trips up the coast. Staff was always extremely attentive. There were some small boutiques located inside and had just about anything you could want or need for an enjoyable stay.
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Review collected in partnership with this hotel
Response from LasAmericasCartagena, Gerente at Hotel Las Americas Torre del Mar
Responded Apr 12, 2019
Dear Stacey C, In advance, we appreciate your loyalty and the time invested in sharing with us the impressions of your stay at the Hotel Las Américas Torre del Mar through TripAdvisor. It is gratifying to read that you enjoyed the comfort of our facilities designed to share memorable and pleasant experiences, the warm and cheerful service that characterizes our collaborators and the privileged location close to the most important tourist sites of the destination and of interest to our guests. We will be waiting for you with the greatest of tastes in a next opportunity, we assure you that you will live a unique and unforgettable experience in this your home in Cartagena de Indias, because #LasAméricasIsMore. Cordially, General Management. Hotel Las Américas Torre del Mar.
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Previous
PRICE RANGE
$122 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
las americas torre del mar hotel cartagena
FORMERLY KNOWN AS
Hotel Las Américas Torre del Mar
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
270
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