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Melia Cartagena Karmairi

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Km 3 Via Manzanillo Del Mar, Cartagena 13000 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (418)
Pool & Beach (106)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia Cartagena Karmairi
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 265 hotels in Cartagena
Location
Cleanliness
Service
Value
Travelers' Choice
In front of the Colombian Caribbean Sea, there is the Meliá Cartagena Karmairí hotel with a unique experience for trips as a couple or with children from the age of 15 who seek to stay in a magical place. It is located to 15 minutes from the city of Cartagena de Indias, a fascinating city that combines colonial architecture, the friendliness of its people and dishes with exotic seafood. The concept of the hotel is based on the new trends of environmental care, carbon footprint reduction and spaces dedicated to achieve between the mind and body of each guest with elements such as a nearby beach and accommodation options with optional food for all guests and pleasures.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycle rental
Shuttle bus service
Business Center with Internet Access
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Snack bar
Poolside bar
Car hire
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Adults only
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Minibar
Cable / satellite TV
Flatscreen TV
Hair dryer
Safe
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
English, Spanish
459Reviews19Q+A42Room tips
Traveler rating
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Popular mentions
Jordan H wrote a review Apr 2021
Fort Smith, Arkansas3 contributions
Hotel's Favorite
Hotel Staff: This is my favorite part of getting to stay at Melia Cartagena Karmairi. The genuine friendliness and accommodation is world class! I’ve stayed at many hotel brands across the world, and Melia does this better than any competition. Hotel Room: This was very clean and comfortable! I thoroughly enjoyed the patio outside and could work while enjoying the beautiful weather. On-Site Dining: The food is excellent! I was intimidated at first by being unfamiliar, but the staff was very helpful in accommodating to help understand what food they serve and what it contains. My favorite food probably the Pescado de Filet and Quippa! Location: Perfect! It is only a three minute walk to the beach from the hotel and there is accommodations on the beach. You are a short drive from the city, but this is better because it is not overcrowded. Cleanliness: Once again, this is a plus for visiting because of not only general cleaning practices but also enhanced COVID precautions. I felt very safe and secure, that extra measures were taken to ensure safety of both guests & staff.
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Date of stay: April 2021Trip type: Traveled solo
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Response from Hoteles ESTELAR, Owner at Melia Cartagena Karmairi
Responded May 10, 2021
Dear Guest From the general management and all the employees who Works at Hotel Estelar Playa Manzanillo we would like to say thanks for your comments, they are valuable for us. We also want to be grateful for you taking some time to let us know about how great was your experience with us. We are glad to hear we had full fill your expectation, reason why we will keep working on give the best of our service to make you feel satisfy. Hope to have you again. Best Regards, Carlos Eduardo Arias Avila General Manager
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Ashley M wrote a review Aug 2020
3 contributions
Check in was good. Highly recommend The Levels The Good: Quiet Not many people Always have a chair Staff are very nice The birds are hilarious and great entertainment Staff cleaning up consistently Paper straws! We got 30 minutes free spa time due to staying in the levels Food Options Halita is pretty amazing Beach massages are so affordable and great Sunset is almost #1 in our books and we have been to 30 countries Pool is great some people said it is too deep but perfect for 5 6 wee folk The staff were very kind to every animal. There was a stray cat with kittens and the staff were so kind and worked on finding them a home and fed them the whole time we were there until the person who was taking them got there a few days later. The Bad: (can be fixed) Ran out of hot water in shower within 5 minutes. The staff did address this when I made them aware Service is lacking but this is cultural and not because they are not trying No menus for breakfast No room service menu You have to ask for spa entrance from the front desk - knock really loud or go to the front desk because they will not hear you The Ugly: (can’t be fixed) Huge jets flying over
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: The Levels is a must, do not go if you don't do Levels
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Response from Carlos eduardo Arias Avila, Propietario at Melia Cartagena Karmairi
Responded Sep 24, 2020
Dear Guest, We hope you are well with your family. On behalf of the General Management and the team of collaborators of the Hotel Meliá Cartagena Karmairí, we thank you for taking the time to share with us the impressions of your stay at the hotel and the pleasant experience during it. We are pleased to know that we have met your expectations, which is why we will continue working to do our best to satisfy you and improve the suggestions you provide us. We hope to reopen our services as soon as possible and serve you in this your home in Cartagena. Cordially, Carlos Eduardo Arias Avila General Manager Hotel Meliá Cartagena Karmairí
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RHZRH wrote a review Jun 2020
Zurich, Switzerland103 contributions67 helpful votes
We stayed there after a round trip through Colombia and enjoyed our stay very much. Make sure to stay at ‘The Level’ which is the smaller building at the beach and separated from the main building. They only have about 7 ‘suites’ there and it is very cozy there. Only guests from The Level can use the restaurant and the pool area. During our stay we literally had the area for ourselves as there were only a few to no other guests. To note: they also offer people from outside to use the restaurant which we think is quite fair and is actually not really bothering at all. The main building offers lots of rooms and the pool over there is quite small. Wondering how that works out if all rooms are occupied, so better stat at The Level. Food is nice, even though the menu at The Level is a bit limited. Would be great to have more choices but quality was always good. It’s that if you stay there one week having the same menu for lunch and dinner it can get a bit boring. However, as said food is great. Breakfast at the main building is buffet but also good. The suites at The Level are very nice, modern and quite spacious. Make sure to ask for a suite with a balcony if you enjoy sitting outside a bit during the morning. The pool area is very nice and there are enough sunbeds in case all suites should be occupied. They also have sunbeds down at the beach, below The Level building. The beach, to us, is not that nice and as the pool was we enjoyed staying there the whole time. Spa is also very nice and modern. We booked a massage during the stay and enjoyed it. They do have a little gym at the main building which is equipped with the essentials. Ok to have some workout or going in the treadmill. The staff is very polite and friendly. While all staff at the reception speaks very good English, the waiters don’t. Not a big deal though because they are extremely friendly and we had lots of fun ordering in a mix of limited Spanish and English. There are a few waiters at The Level learning English and it is great to see that they are more than eager to improve their skills, especially young talents.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Hoteles ESTELAR, Owner at Melia Cartagena Karmairi
Responded Jul 10, 2020
Dear Guest, We hope you are well with your family. On behalf of the General Management and the team of collaborators of the Meliá Cartagena Karmairí Hotel, we thank you for taking the time to share with us the impressions of your stay at the hotel and the pleasant experience during it. We are pleased to know that we have met your expectations, so we will continue working to provide the best of us to satisfy you and improve on the suggestions you provide us. We hope to be able to reopen our services as soon as possible and assist you in this your home in Cartagena. Cordially, Carlos Eduardo Arias Avila General Manager Hotel Meliá Cartagena Karmairí
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Kelly wrote a review Feb 2020
1 contribution
Everything about this resort was perfect! We (my husband and I) stayed in "the Level" and cannot stress how much better it is than staying in the main building (it is well worth the upgrade fee). The food was amazing, the pool was amazing, the drinks were great, and there are no words to describe how good the staff is. They were so attentive and friendly and helpful. They always had a big smile and were willing to help in any way that they could. Although all the staff were great, I want to give a special shoutout to Angie, Jose, Yuliana, John, David and especially Ricardo and Yordano. We never wanted for anything, and these staff members bent over backwards to make our stay memorable. In short, this is by far the best holiday we have ever had, and we cannot wait to go back!
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Upgrade to the Level suites
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Response from Hoteles_Estelar, General Manager at Melia Cartagena Karmairi
Responded Mar 2, 2020
Dear guest, On behalf of the General Management and the team of collaborators of the Meliá Cartagena Karmairí Hotel, we thank you for your time to share the impressions of your stay at the hotel and the pleasant experience during it. We are pleased to know that we have met your expectations, so we will continue working to provide the best of us to satisfy you. We hope to have you again for this your home in Cartagena. Cordially, Carlos Eduardo Arias Avila General Manager Hotel Meliá Cartagena Karmairí
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MFKBurlingtonOntario wrote a review Feb 2020
Burlington, Canada18 contributions25 helpful votes
This hotel is a little odd, no gift shop or computer room, the beach is a 5 min walk down the road. What was interesting is that all the hand rails inside and out are plastic[ tacky],also there are no handles on the exterior of the patio doors.Elevators malfunctioned almost daily, the quality of workmanship when the place was built is poor.The dining room was more like a cafeteria,the food was not that good and it was recycled,limited options, terrible beef, no bacon, no lettuce for the first 3 days.All light switches and bathroom accessories were mounted low? Nightly entertainment was a right off. A huge language barrier exist also.So having said all this, it,s just another reminder why we avoid AI,s,no Canadian whisky at the bar either...tours are expensive..Hope this helps...Mark K
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Date of stay: January 2020
1 Helpful vote
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Response from Hoteles_Estelar, General Manager at Melia Cartagena Karmairi
Responded Feb 18, 2020
Estimado Huesped, Agradecemos el tiempo tomado para dejar sus comentarios sobre su experiencia en el hotel, para nosotros son muy importantes y nos permite detectar oportunidades de mejora para que en su próxima estadía pueda disfrutar más placenteramente de todos nuestros servicios. Esperamos tenerle pronto devuelta y atenderle con nuestro mejor servicio. Cordialmente, Carlos Eduardo Arias Avila Gerente General Hotel Meliá Cartagena Karmairi
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PRICE RANGE
$269 - $399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
karmairi hotel cartagena
FORMERLY KNOWN AS
Karmairi Hotel Spa
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
147
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Frequently Asked Questions about Melia Cartagena Karmairi
Which popular attractions are close to Melia Cartagena Karmairi?
Nearby attractions include Centro Cultural Leandro Diaz (3.1 miles) and Maremagnum Cartagena (4.9 miles).
What are some of the property amenities at Melia Cartagena Karmairi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Melia Cartagena Karmairi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Cartagena Karmairi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Melia Cartagena Karmairi?
Yes, free parking is available to guests.
What are some restaurants close to Melia Cartagena Karmairi?
Conveniently located restaurants include Erre De Ramon Freixa, Puerto Vallarta México Taqueria, and Zion Beach Restaurant.
Are there opportunities to exercise at Melia Cartagena Karmairi?
Yes, guests have access to a pool during their stay.
Does Melia Cartagena Karmairi offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Melia Cartagena Karmairi?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Melia Cartagena Karmairi?
Many travelers enjoy visiting Walled City of Cartagena (7.2 miles), Centro Historico (7.7 miles), and Sanctuary of Saint Peter Claver (7.8 miles).
Does Melia Cartagena Karmairi have any great views?
Yes, guests often enjoy the ocean view available here.