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Cartagena Premium Hotel

Traveler (292)
Room & Suite (125)
Pool & Beach (22)
  • Excellent8%
  • Very good15%
  • Average17%
  • Poor19%
  • Terrible41%
  • Feb 9, 2018
    “Not going back ”
  • Oct 7, 2018
    “Worst hotel”
Bocagrande Av. San Martin No. 11-113 In front of the Naval Base, Cartagena Colombia See on map
Name/address in local language
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
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Jan 27Jan 28
1 room, 2 adults, 0 children
Standard Room
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Reviews (439)
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1 - 5 of 42 reviews
Reviewed October 7, 2018 via mobile

We stayed two nights in the beginning of September and I have to say it’s the worst hotel I’ve ever stayed in ! The rooms are snappy and dirty and both safe and fridge were broken . There was one broken plastic chair on the...More

Date of stay: September 2018
Thank LoveTravel722019
Reviewed February 9, 2018 via mobile

I went there for a quick trip and at my arrival realized that the pictures I saw online had nothing to do with the real situation of the hotel. It’s all old and kind of falling apart, our room had a leak in the roof...More

Date of stay: July 2017
2  Thank 596paulav
Reviewed October 22, 2017

Good staff but rooms where terrible. A/A only worked on high. Old linen. Towels where old and cheap. Bathroom is so small you can hardly and hardly sit on the toilet. Bed was to hard and with no blanket. Bad room mirror was damped. You...More

Date of stay: October 2017
1  Thank lozanocarlosf
Response from Car P, Director Comercial at Cartagena Premium HotelResponded September 7, 2018
Google Translation

Estimado huésped, lamentamos profundamente lo ocurrido ya que nuestro objetivo siempre será dejar una buena experiencia en nuestros huéspedes y...More

Reviewed September 22, 2017 via mobile

The location is good but the hotel not. Is near to the sea and is located in a good zone, but the rooms are definitely not comfy, the bed has a concrete base, the nightstand too. The bathroom don't have door, the shower has a...More

Date of stay: September 2017
1  Thank Lamamobo
Reviewed February 5, 2017

On arrival the staff seemed very distanced and cold. No smiling warm welcome that one is accustomed to in Colombia. Porter staff were willing and helpful enough. Room was a decent size with the obligatory wall mounted flat screen TV, channels included BBC Entertainment so...More

Date of stay: January 2017
1  Thank PendejoTWTD
View more reviews
The Cartagena Premium Hotel is a 3 * hotel located a few meters from the beach and only 5 minutes from the historic center of the city Cartagena de Indias. The hotel has 140 modern rooms with ocean and bay views More equipped with minibar, cable TV, TV, plasma, air minisplit. Among the services offered by the hotel are: restaurant, panoramic swimming pool, wifi, two auditoriums, internal and panoramic elevators parked. The restaurant offers buffet style food service and cafeteria. Less
Hotel class
Hotel Amenities
Free Internet
Air Conditioning
Business Center with Internet Access
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
Price range
$49 - $86 (Based on Average Rates for a Standard Room)
Colombia > Bolivar Department > Cartagena District > Cartagena
Hotel class
Room types
Family Rooms
Number of rooms
Price range
$49 - $86 (Based on Average Rates for a Standard Room)
Colombia > Bolivar Department > Cartagena District > Cartagena
Traveler (292)
Room & Suite (125)
Pool & Beach (22)
Dining (21)
Family and Play Areas (7)
Business Center & Event Rooms (2)
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Room Tips
"if you have to stay here overlooking the naval base may well be most rewarding"
Feb 5, 2017
Read review
"This hotel is surrounded by tall hotels."
Feb 2, 2017
Read review
"Dont go to this hotel / no vaya a este hotel"
Jul 14, 2016
Read review
"for us the higher floors had less people so the rooms were quieter"
Mar 12, 2016
Read review
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