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Nacar Hotel Cartagena, Curio Collection by Hilton

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Calle Del Curato No. 38-99 Postal Code 13001, Cartagena 130001 Colombia
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nacar Hotel Cartagena, Curio Collection by Hilton
Updated 12/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 295 hotels in Cartagena
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
The hotel is located in the most exclusive area of the Walled City of Cartagena. It is perfect for business and leisure travelers. Each one of the 49 guest rooms and suites are spacious, mixing colonial and modern design in both towers known as Casa Collection and Hotel. Pretty vertical gardens, pools, two room-spas, two restaurants, one meeting room and a rooftop bar are available in addition to the home comforts and added luxuries such as free WiFi and rainfall showers. In the first-floor restaurant, FRESCO RESTAURANT, some caribbean classics such as ceviches, seafood and risottos can be found. Up on the rooftop, there are casual bites, author cocktails or raspaos available. In MADREPERLA RISTORANTE, Italian food is served along with great live music performance on the weekends.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Spa
Rooftop terrace
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Taxi service
Baggage storage
Concierge
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
667Reviews11Q+A27Room tips
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Most Recent
Neil P wrote a review Jun 2022
Houston, Texas871 contributions225 helpful votes
i am a hilton honors Diamond level so i know what to expect from Hilton. this was a huge letdown. i am writing this review at 3/30 am while a mechanic attempts to repair a few of the many issues for the 4th time. i am ready to check out as the place has so many issues. from the less than normal quality standards of the maintenance to the overwhelming smell of paint or paint materials in the room (from the renovations in the next building? ). worse outlets in my room so not work. and at 3:00 am in the morning i am waiting for maintence once again to come and fix the A/c. this is just a huge disappointment. I have been waiting to stay at this hotel and honestly. i can not even confidently say i want to finish my stay. seriously considering checking out now at 3:00 am. a full refund could not make up for such a disappointing stay. and at double the cost of the other hilton properties in the area - not good!! fortunately the staff is friendly and fairly quick to respond to the issues. but it’s too late to solve this trip i suggest you choose one of the many many cheaper boutiques. i have staid in several just down the same street and much better
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: avoid this hotel
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2 Helpful votes
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Escobar Mejia wrote a review Apr 2021
New York City, New York708 contributions102 helpful votes
+1
Hotel's Favorite
Nacar Curio by Hilton, incredible property located in the walled city, excellent location very central near the San Diego square, close to restaurants and places of interest. The hotel is incredible, very comfortable, spacious rooms with all their amenities, their excellent quality bath products, super comfortable bed for rest. the terrace is incredible, the pool is very good and the restaurant service with good products. Very good breakfast great variety of dishes and natural juices, without a doubt, quality and price ratio are worth staying at the hotel, it will be a priority to travel to Cartagena, its very attentive and helpful reception staff willing to help, in general very helpful.
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Date of stay: April 2021Trip type: Traveled as a couple
3 Helpful votes
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Response from , Propietario at Nacar Hotel Cartagena, Curio Collection by Hilton
Responded Jun 30, 2021
Dear gioswindowseat Thank you so much for your thoughtful comment about your recent visit to our Nacar Curio Collection by Hilton We are really happy to read that you had a spectacular time. All our staff is striving to provide an exceptional hospitality experience to make your stay unique. We feel delighted to read that you spend a memorable time with us. We look forward to your next stay with us! Andrea Ballestas Front Desk & Reservation Manager
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kelly g wrote a review Jun 2022
3 contributions
Location was perfect, staff was great, and rooms were nice. We also stayed at the Marriott right outside the walled city and this was a much nicer hotel. I do wish there was a gym as it is too hot and humid to run outside.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: May 2022
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Navigator65789855698 wrote a review May 2022
Detroit, Michigan2 contributions
- nearly impossible to get ahold of them. Unresponsive via email - rooms are nice but the condensation causes dripping brown liquid to fall all over bathroom and desk area. It’s disgusting. - spa was not good quality. We covered each up with tattered towels. I’ve had fancier setups at 30 dollar massage places - no Hilton gold perks. I was told I’d get breakfast and when I arrived I was told that that wasn’t the case since I didn’t book through their site. - wedding that lasted until 12am with cleanup and noise until 1:30-2am. Wish we would’ve been told this. We were exhausted and couldn’t sleep. Overall, expected more from Hilton. Zero perks for being gold. I would go with a nice smaller boutique hotel instead.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: May 2022
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SandSav wrote a review May 2022
Guilford, Connecticut9 contributions2 helpful votes
Not knowing what to expect of the city or the hotel we were impressed by both. The staff were polite and happy. Hard not to start the day in great spirits with the rooftop breakfasts. The room had its quirks. We had a mystery puddle that came from under the credenza where the TV was mounted overnight and not seeing it or expecting it I went skating and was lucky not to fall on the tile floor. Also the bathroom is designed such that the sinks are open to the room, the toilet is in a closet on one side with a pocket door and the shower is on the other side without a door. As a result anyone in the room can see someone taking a shower. Not a negative unless you have children with you. We enjoyed the complementary spa treatment. T We really enjoyed the hotel and experience.
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Date of stay: October 2021
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Alessandra R wrote a review Apr 2022
Bogota, Colombia137 contributions15 helpful votes
+1
Very nice atmosphere, perfect location. It’s a small hotel with a small pool, typical for the walled city. There is a bar/restaurant on the rooftop mainly serving who is at the pool. Good quality breakfast and excellent housekeeping - room was very clean and had a Nespresso coffee machine. They let us in earlier than the checkin time and gave us a welcome drink as well. They also gave us a hand written welcome letter with some snacks and the housekeeping went by the room later in the day as well to check if all was ok or if we needed anything else. Staff is very attentive to client needs. There is a room type that features a private pool - we were told at front desk that it’s located at a different address, but the room shows at the same address on the listing at the Hilton App.
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Date of stay: April 2022Trip type: Traveled with family
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RNA123 wrote a review Apr 2022
Minneapolis, Minnesota226 contributions78 helpful votes
From the welcoming email sent by the front desk supervisor to check out, the NACAR CURIO property in Cartagena exceeds expectations. First, the staff is incredible:friendly, competent, and customer oriented. All requests and questions are answered by the staff in a professional manner. The property’s location is excellent with easy access to all of the amenities and activities in the walled city. Furthermore, on property the restaurant Fresco is very good for breakfast with a great selection of breakfast foods. The bar in the fresco is fun to grab a beer as well. Our room was impeccably clean and had a wonderful walk-in shower. The cleanliness of the hotel cannot be over emphasized. This is a very very clean property. The rooftop pool provides a nice respite from the activities of the beautiful walled city. The staff including front desk housekeeping and restaurant were outstanding. We were in town for a family wedding and the location was great to all the venues associated with a wedding activities. The front desk is very helpful to book any excursions.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: April 2022
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Leslie Willsey wrote a review Apr 2022
Nashville, Indiana3 contributions
Beautiful hotel very close to many walkable sites Transportation was a bit unsatisfactory due to lack of English communication ( Uber was better, cheaper) Hotel service and accommodations were excellent Copy of bill was not in English -
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Date of stay: April 2022Trip type: Traveled with family
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cpiehl76 wrote a review Mar 2022
Miami, Florida4 contributions2 helpful votes
Very clean and attractive faculty. Centrally located. The room was comfortable and shower outstanding. Breakfast was delicious, we also enjoyed dinner and drinks. The pool area was great , we all enjoyed it
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: March 2022
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deepika509 wrote a review Mar 2022
1 contribution
Would 100 percent recommend the Nacar Hotel. The location is safe and many cute shops and restaurants in walking distance. The staff also go above and beyond to help your experience in Cartagena go well. Oscar and Luis in particular were excellent! The staff helped us book a beach day, ordered our taxis when we needed them, and even helped me understand how to count pesos! The breakfast was hot and delicious every morning. The only caution is that there might be events such as weddings happening at night on the rooftop. We could hear the noise from our room. Thankfully it stopped when they told us it would and we could sleep comfortably. It wasn’t too late in the night just something to keep in mind!
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: March 2022
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PRICE RANGE
$197 - $268 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Tcherassi Hotel + Spa
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
49
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Frequently Asked Questions about Nacar Hotel Cartagena, Curio Collection by Hilton
Which popular attractions are close to Nacar Hotel Cartagena, Curio Collection by Hilton?
Nearby attractions include Walled City of Cartagena (0.2 miles), Plaza de San Diego (0.05 miles), and Backpackers (0.2 miles).
What are some of the property amenities at Nacar Hotel Cartagena, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Nacar Hotel Cartagena, Curio Collection by Hilton?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Nacar Hotel Cartagena, Curio Collection by Hilton?
Conveniently located restaurants include Buena Vida Marisqueria y Rooftop, Cancha Restaurante, and Restaurante 1621.
Are there opportunities to exercise at Nacar Hotel Cartagena, Curio Collection by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Does Nacar Hotel Cartagena, Curio Collection by Hilton have airport transportation?
Yes, Nacar Hotel Cartagena, Curio Collection by Hilton offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nacar Hotel Cartagena, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Nacar Hotel Cartagena, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Nacar Hotel Cartagena, Curio Collection by Hilton?
Many travelers enjoy visiting Walled City of Cartagena (0.2 miles), Centro Historico (0.5 miles), and Sanctuary of Saint Peter Claver (0.5 miles).
Is Nacar Hotel Cartagena, Curio Collection by Hilton accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.