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Calle del Arzobispado 34-52, Cartagena 130010 Colombia
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Traveler (327)
360
Panoramas (20)
Room & Suite (135)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Casa del Arzobispado
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 293 in Cartagena
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.5
Travelers' Choice

Welcome to Hotel Casa del Arzobispado, your Cartagena “home away from home.” Hotel Casa del Arzobispado aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Close to some of Cartagena's most popular landmarks, such as La Gorda Gertrudis (0.1 mi) and Templo de Santo Domingo (0.1 mi), Hotel Casa del Arzobispado is a great destination for tourists.

Rooms at Casa Del Arzobispado Hotel provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Casa Del Arzobispado Hotel guests have access to a 24 hour front desk, room service, and a concierge. You can also enjoy a pool and free breakfast.

While you’re here, be sure to check out some of the seafood restaurants, including La Vitrola, La Mulata, and Cafe Del Mar Cartagena, all of which are a short distance from Hotel Casa del Arzobispado.

There is no shortage of things to do in the area: explore popular history museums such as Museo del Oro Zenu.

Hotel Casa del Arzobispado puts the best of Cartagena at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Airport transportation
Spa
Baggage storage
Concierge
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast in the room
Special diet menus
Car hire
Taxi service
Hammam
Massage
Solarium
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Spanish
495Reviews9Q+A58Room tips
Traveler rating
  • 418
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  • 5
  • 9
Time of year
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Popular mentions
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Most Recent
Sailor2022CT wrote a review Mar 2022
Old Lyme, Connecticut2 contributions
We very much enjoyed our stay. The staff is incredibly friendly and helpful. The room and bathroom were both clean and gorgeously appointed. Charming antique decorations were the icing on the cake. The hotel itself is beautiful, with a very welcoming interior pool framed by a plethora of tropical plants. The restaurant offers very tasty fare, breakfast was very good with generous portions. Don’t miss checking out the view from the small terrace at the top of the antique building. The location of the hotel is perfect for exploring the old town. Overall a wonderful experience!
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Review collected in partnership with this hotel
Date of stay: March 2022
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Response from María Alejandra González Barrios, General Manager at Hotel Casa del Arzobispado
Responded 1 week ago
We are very happy that you enjoyed your stay in our House. We hope that you will return soon to have the pleasure of attending you again!
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miley53 wrote a review Mar 2022
New York City, New York22 contributions3 helpful votes
We stayed at Arzobispado for a week when we went to Cartagena for a wedding. It is an absolutely lovely hotel. The rooms are large and full of atmosphere, in fact the whole hotel is a historic gem. Beautiful pool, kind and attentive staff.
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Review collected in partnership with this hotel
Date of stay: March 2022
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Henry D wrote a review Feb 2022
Miami, Florida3 contributions1 helpful vote
Location is a plus , safe area , love entertainment music , lot of Colombian Culture, Cristian the concierge was very professional and hospitable , rooms cleans , great balcony view to old Cartagena street , definitely an experience please add yourself a Coraline Island day for 2 , concierge will assist. Highly recommend it.
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Date of stay: February 2022Trip type: Traveled
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Andre B wrote a review Feb 2022
5 contributions
it's DISGUSTING !!! how deplorable this hotel is. worst of all, they sell the hotel as 5 stars but it's nothing more than 1 star. I'll be straight to the point so I don't waste too much time: my room, the jacuzzi didn't work, when it started working it was just cold water, the fridge leaked during the night and wet the entire floor of the room, including my entire suitcase. in addition, the bathroom had a leak and the shower water was wet all over the floor. besides, there was an absurd amount of hair in the bathroom drain. this all in 3 days. as a minimal way to compensate for this BAD SERVICE, the manager Maria Gonzalez offered me a free daily allowance and would deposit this amount. I've been waiting for the hotel to make the deposit since NOVEMBER, they don't answer whatsapp, the only time they made the transfer was wrong (no data) and since then, more than 3 months have passed, THEY DON'T ANSWER MESSAGE, DON'T ANSWER CALLS, DON'T ANSWER EMAIL AND CONTINUE I OWE ME THE PROMISED AMOUNT. the service provided is deplorable and LACK OF RESPECT WITH THE CUSTOMER. DO NOT GO TO THIS HOTEL!!!!!!!!!!!!!!
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Date of stay: November 2021
Location
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Service
Room Tip: Don´t Go !!!!!!!!!!!!!!!!
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NurseNikT wrote a review Jan 2022
1 contribution
Everything we could have wanted we found at Hotel Arzobispado!! Aside from the beauty of this centrally located OASIS, the staff made it that much better. Their attentiveness and availability were outstanding. All recommendations were on point and arrangements were handled with ease. The room was beautiful and felt like we were right at home! We loved every minute of it and cannot wait to go back!!
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Review collected in partnership with this hotel
Date of stay: January 2022
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Mobile444243 wrote a review Nov 2021
2 contributions
This place was gorgeous! The structure, the art, the greenery, the location... I really enjoyed this hotel and I would highly recommend anyone to stay! Because it is a small hotel, it felt a lot more private than staying somewhere else. It was perfect.
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Review collected in partnership with this hotel
Date of stay: November 2021
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rcallinjr wrote a review Nov 2021
1 contribution
A pretty good value, but beware if light sleeper you can hear folks if they decide to convene in common space at night, Beds not great Pillows worse Needs a facelift Berakfast inconsistant quality and server staff incompetant
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Review collected in partnership with this hotel
Date of stay: October 2021
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TJCN wrote a review Oct 2021
New York City, New York60 contributions23 helpful votes
We really enjoyed our visit to Cartegena and loved staying in this relaxing authentic small hotel filled with lovely antiques. During Covid - everyone wore masks and I liked the fact that it was a smaller hotel and not over crowded. It was a peaceful and relaxing płace to return to every evening . Breakfast was generous and delicious and hotel staff friendly, professional and helpful. Daniel helped us with restaurant reservations and additional information for Cartegena activities and he was very professional and pleasant, and he organized everything for us wonderfully. Had a massage and it was excellent too. I loved this place and would highly recommend it.
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Date of stay: October 2021Trip type: Traveled
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Sharon Z wrote a review Aug 2021
Los Angeles, California107 contributions155 helpful votes
Stylish. Lush courtyard with pool. Great covid protocol. Very helpful staff. Super clean. Massage was fantastic. Le Labo products in the bathroom. Massive free breakfast for guests (3-4 options for free or can order a la carte for a charge). Can arrange for covid test done in the hotel (for documentation when returning to some countries). Would def recommend.
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Date of stay: August 2021
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Room Tip: Room 211 has a massive bathroom with shower and hot tub
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1 Helpful vote
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MrPinrel wrote a review May 2021
Weston, Florida48 contributions47 helpful votes
Excellent stay. The property is very nice and the location is excellent. The staff is very friendly and willing to help with whatever request. Very good with COVID-realted protocols as well: keyless entry, online preregistration, excellent communication via whatsapp. Perhaps the only minor drawback is rhst the wifi is a little spotty in some rooms. But overall a good experience and great value for money.
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Date of stay: May 2021Trip type: Traveled
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Response from María Alejandra González Barrios, Director General at Hotel Casa del Arzobispado
Responded Jun 4, 2021
Para nosotros es un placer leer sus comentarios y que haya tomado este instante para darnos a conocer su sentir, es grato saber que pudimos haber hecho de su estancia en nuestro hotel una experiencia inolvidable y por su puesto esta siempre será su casa en Cartagena y nosotros estaremos siempre en disposición de atenderle. Muchas Gracias !!!!
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PRICE RANGE
$136 - $377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa del arzobispado hotel cartagena
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel Casa del Arzobispado
Which popular attractions are close to Hotel Casa del Arzobispado?
Nearby attractions include Hi Cartagena (0.1 miles), Centro Historico (0.2 miles), and This Is Cartagena (0.2 miles).
What are some of the property amenities at Hotel Casa del Arzobispado?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Casa del Arzobispado?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Casa del Arzobispado?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hotel Casa del Arzobispado?
Conveniently located restaurants include El Arsenal: The Rum Box, DKP Restaurante Bar, and Buena Vida Marisqueria y Rooftop.
Are there opportunities to exercise at Hotel Casa del Arzobispado?
Yes, guests have access to a pool during their stay.
Does Hotel Casa del Arzobispado have airport transportation?
Yes, Hotel Casa del Arzobispado offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa del Arzobispado?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Casa del Arzobispado?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Casa del Arzobispado?
Many travelers enjoy visiting Walled City of Cartagena (0.5 miles), Centro Historico (0.2 miles), and Sanctuary of Saint Peter Claver (0.2 miles).