This was our first time in Cartagena and probably won't be our last. Also our first time staying in a small quaint boutique hotel. The hotel itself was beautiful, clean, and the staff was pleasant. The continental breakfast was always filling before a day of wondering the streets. The best part of our room was the outdoor bathroom. The only thing it was lacking was a little more greenery and plants by the waterfall. Our room was huge compared to some of the other rooms that we saw at some hotels and it was always cool. Since the hotel is like 6-8 rooms only, we were expecting to feel like we were a guest at someone's house and for the staff to be much more attentive and more involved with providing assistance with activities, excursions, cooking classes at the hotel, etc. We had been communicating with a beach resort to spend the day there and when they didn't show to pick us up, the front desk jumped in and contacted them and then asked us why we didn't go through them to book -- uhhhh we had no idea that was an option. Also, found that locals are just as lost where things are located too. We went exploring our first day and all the streets look the same and when we asked how to get to our hotel (in Spanish) no one knew what hotel we were referring too, haha. We did get the hang of the streets and found that apple maps will still track you even with no service so it made it easy to navigate around the walled city and Gestamani. Overall, the location is great, the hotel is safe, the room was amazing, and staff nice. We will definitely go back, would be open to staying here again, but for this being one of the more pricier hotels, I expected a little more WOW experience, so may try something different next time.…
We stayed for four nights in a junior suite and enjoyed the hotel. The room was large and comfortable. Some of the furniture shows wear. Jacuzzi on rooftop is nice. The other pool in hotel looks more like a pond to look at versus swim in. Staff in hotel is very friendly and helpful. Breakfast was fairly basic but OK.
We had room 1 but even our friends in another room loved it. Great amenities, great service. The bed is super comfortable. It has a beautiful, large rooftop and pool. The outstanding breakfast is not buffet but a full menu! In the dining area or your room. Some component of made-to-order. The location is ideal. Super helpful staff
Wonderful boutique hotel in the heart of Cartagena, convenient walk to everywhere. Enjoyed the morning breakfasts with made-to-order food and getting to know other guests and the afternoons on the rooftop deck with dipping pool and drinks/food as desired. Very reasonable cost for the service and quality- even arranged for a couples massage on the rooftop one afternoon. Javier and the other guys are very friendly and accommodating. We just tipped once at the end. On the first night, one insisted on walking us to our restaurant when we expressed concern about getting lost. They also provided excellent restaurant recommendations and made reservations (I emailed with them in advance). Rooms were spacious and well air conditioned. Perfect stay with a special staff.
Took my Mom on a 3 night trip to Cartagena for her 75th birthday. We searched high and low for a hotel room with 2 beds and nice white duvet covers. We found it at Hotel LM. Javier M. at the front desk enthusiastically answered all of our questions and went out of his way to make sure we were happy and comfortable. The breakfasts each morning were delicious-fresh juices, smoothies and omelettes with deicious coffee. We even bought mangos in town and the staff was kind enough to slice them and bring them to our room. Great, central location near The Clock Tower and walking distance to everything in the walled city!