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Hyatt Regency Cartagena

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Carrera 1 # 12-118, Cartagena 130010 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1497)
Room & Suite (229)
Pool & Beach (206)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Cartagena
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 242 hotels in Cartagena
Location
Cleanliness
Service
Value
Travelers' Choice
Hyatt Regency Cartagena will offer world-class facilities, creative food & beverage concepts, extensive meeting spaces and authentic Hyatt Regency hospitality to make your experience in Cartagena revitalizing and productive.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbor View
Languages Spoken
English, Spanish
1,876Reviews66Q+A100Room tips
Traveler rating
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Popular mentions
jacobstej wrote a review Jan 11
1 contribution
My partner and I stayed here for 10 days and absolutely fell in love. With COVID a lot of beaches shut down and the safest socially distant place to enjoy the weather was the pool, which worked out. Food was great. Staff was courteous. Everyone respected the COVID social distancing protocol.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Alexandra Bueno, General Manager at Hyatt Regency Cartagena
Responded 2 days ago
Dear jacobstej First of all I would like to thank you for choosing Hyatt Regency Cartagena for your recent stay, We are glad that you had a wonderful stay with us and specially that you felt that our staff was courteous. Hope to welcome you back in a near future, Alexandra
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dany0086890 wrote a review Jan 9
New York City, New York1 contribution
great hotel this is my 6 times i been there. very clean hotel service and breakfast amazing and club lounge great service. dont forget add club access to your stay. easy check in every time. ocean view
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Alexandra Bueno, General Manager at Hyatt Regency Cartagena
Responded 2 days ago
Dear dany0086890 First of all I would like to thank you for choosing Hyatt Regency Cartagena for you 6th time. We are glad that you had a excellent experience with us again. Hope to welcome you back in a near future, Alexandra
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Ben F wrote a review Dec 2020
Bloomington, Indiana535 contributions103 helpful votes
+1
I chose the sleek, striking Hyatt Regency Cartagena as my lodging on my first trip to Cartagena, a decision that led to no regrets. Such an amazing hotel! I give it my highest recommendation for all travelers to the city. - The location is visibly among the scores of other high-rises in the Bocagrande neighborhood area, although despite this, there is minimal distance to the old city and the attractions most folks would want to visit. Sidewalks are rarely wheelchair-accessible (as I found out very quickly!), but able-bodied travelers can walk places (or take transit) no problem. A sightseeing bus also has a stop nearby the front entrance. - The atmosphere is breathtaking. The photos I’ve attached here don’t do justice—you must see the common areas for yourself to know what I mean. - Staff are incredibly friendly, attentive, (bilingual), and professional. Specific shoutouts to Angie, Bernardo, Juan, Genesis, and Jhon, plus **many** more—your service truly embodies the excellence of this hotel! Thank you! - The rooms are light, airy, comfy, and COVID-clean. I appreciated the touches of local art on the wall, as well as my spectacular ocean view. Outside and next-door noise was nonexistent as well. A+ room! - Dining options are plentiful and fantastic, and amenities like a pool and daycare/kids’ club are available as needed. Wifi is free for Hyatt elites, and I’d imagine for everyone else too. So...simply put, I can’t recommend this place enough. Please consider choosing the Hyatt Regency for your accommodations in Cartagena. Amazing experience!
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Date of stay: January 2021Trip type: Traveled solo
1 Helpful vote
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Response from Alexandra Bueno, General Manager at Hyatt Regency Cartagena
Responded 2 days ago
Dear bornthatway_traveler First of all I would like to thank you for choosing Hyatt Regency Cartagena for your recent stay. We are glad that you had a wonderful stay with us and specially to know that Angie, Bernardo, Juan, Genesis, and Jhon, helped you on that experience. Hope to welcome you back in a near future, Alexandra
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Lilia wrote a review Dec 2020
Dubai, United Arab Emirates58 contributions63 helpful votes
The hotel decor is simply fantastic and modern. It reflects well Cartagena with a subtle touch of minimalism. I stayed in the sea view superior king room and it overlooked the skyline on the left. The service is also very accommodating and fast. Overall amazing stay highly recommend.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
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Response from Alexandra Bueno, General Manager at Hyatt Regency Cartagena
Responded 2 days ago
Dear thisislilia First of all I would like to thank you for choosing Hyatt Regency Cartagena for your recent stay. We are glad that you had a wonderful stay with us and specially that you felt our services accommodating and fast. Hope to welcome you back in a near future, Alexandra
Read more
rnevl50 wrote a review Dec 2020
Schaumburg, Illinois1 contribution
I really enjoyed my stay here. The staff were very friendly and made you feel welcome. A big shout out to the ones who cleaned my room everyday. They left it spotless. I was so impressed. I will definitely stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Alexandra Bueno, General Manager at Hyatt Regency Cartagena
Responded 2 days ago
Dear rnevl50 First of all I would like to thank you for choosing Hyatt Regency Cartagena for your recent stay. We are glad that you had a wonderful stay with us and specially that you felt our staff very friendly. Hope to welcome you back in a near future, Alexandra
Read more
Previous
PRICE RANGE
$138 - $218 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
285
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Frequently Asked Questions about Hyatt Regency Cartagena
Which popular attractions are close to Hyatt Regency Cartagena?
Nearby attractions include Plaza Bocagrande Centro Comercial (0.04 miles), ENCANTA (0.3 miles), and La Guia Cartagenera (0.3 miles).
What are some of the property amenities at Hyatt Regency Cartagena?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Regency Cartagena?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Cartagena?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hyatt Regency Cartagena?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Cartagena?
Conveniently located restaurants include Semolina, Entre Cuates Cartagena, and Napoli Plazza Bocagrande.
Are there opportunities to exercise at Hyatt Regency Cartagena?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hyatt Regency Cartagena?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Cartagena offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Cartagena?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Regency Cartagena?
Many travelers enjoy visiting Walled City of Cartagena (1.3 miles), Centro Historico (1.0 miles), and Plaza Santo Domingo (1.0 miles).