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Torre De Cali Hotel

Avenida de Las Americas No. 18N _ 26, Cali 3151, Colombia
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1 room 1 adult
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Torre De Cali Hotel
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111 Reviews from our TripAdvisor Community

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Paris, France
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been to this hotel in march 2015, staff very good friendly and helpful but the problem is the lift only 2 for all the tower so you may loose your time waiting for it; second point the noise!! , the hotel is poorly insulated the street is very noisy , so each car is playing their music loudly... More 

Helpful?
Thank Estelle-geek
Claudia B, Claudia Nataly Becerra C. Quality Coordinator Torre de Cali Plaza Hotel. at Torre De Cali Hotel, responded to this review

Dera Guest. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Your complaint was studied and analyzed for Quality department; we ask for excuses for the street noisy but this situation is dificult control by a lot of... More 

Bogota, Colombia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I was in this hotel for new year in this hotel . the new year party was a rip off they said was buffet and group of salsa will play all night . The famous buffet was open for 1h and the orquesta plays only1hand 30 min . Shame on you guys i will pass the msg to everyone i... More 

Helpful?
Thank ricard0pint0
Claudia B, Claudia Nataly Becerra C. at Torre De Cali Hotel, responded to this review

Dear guest. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. we ask for excuses if you felt bad attended in our New Year party , we will take correctives related to this situation. Our hotel appreciates your... More 

Travelers are raving about these Cali hotels

New Jersey
2 reviews
1 of 5 stars Reviewed September 24, 2015

While staying in this hotel they enforced me to pay "taxes" that never was mentioned in the reservation, and also a completely uncomfortable service for the lobby members. You always feel like they are watching you, when you leave or even when you return to the hotel. Also I emailed them, specially requesting a room with an open view to... More 

Helpful?
Thank Simon M
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado Sr. Simon M. Cordial saludo. Torre de Cali Plaza hotel le agradece sus comentarios debido que para nosotros es... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015

By checking out they enforced me to pay more then I had to pay.After asking for the manneger They gave me a bill 260 000 pesos less then the first one.. This hotel is corrupt. I have 2 bills with me that shows the difference. Even in the restaurant they charge you for food you didn,t get. In the room... More 

Helpful?
1 Thank Adrian W
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review

Mr. Adrian W. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Your complaint was studied and analyzed for Quality department; we ask for excuses because our receptionist could not explain correctly your bill but in no moment... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 29, 2015

While staying in this hotel I took a taxi from the taxi service of the hotel, left my Mobil on the taxi ,and on returning to the hotel told reception, they call security and after one day they call me to tell me 3 out of 4 cameras outside the hotel where not working??? so they would not be able... More 

Helpful?
2 Thank Sergio C
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

Although the hotel is a bit tired, if you manage to get a corner suite on the upper floors you will be rewarded by a wonderful view of Cali and the Parque Batacian. The breakfast is fair if unremarkable. The location is a bit noisy but right in the Rio Cali and 10 mins from Granada and ChipiChape

Helpful?
3 Thank DanielAsher
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado huésped. Cordial saludo. En atención a su comentario nos permitimos manifestarle que para nuestro hotel son muy valiosos los... More 

Istanbul, Istanbul, Turkey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

All hotel is mix of late 70's, 80's and even 90's with little touch of modernity here and there, it suits the atmosphere of the city.Avoid corner rooms they have locked clima access rooms inside corner rooms which makes quite a noise since there are several of them.Also no good view in these rooms. Ask for a room change. Elevators... More 

Helpful?
2 Thank Engin K
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review

Dear Guest, Your comments generated are valuable for TORRE DE CALI PLAZA HOTEL because it helps us to improve in our services and quality. We want to thank you for having been with us in the last visit in Cali. Remind you that our hotel is always your home in Cali. Our hotel appreciates your information because it allows us... More 

Dallas, Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 28, 2014

The staff were super friendly, even the police officer there was friendly. The club was kinda cool for the one day it was open, but I thought it was better to venture outside the hotel for the nightlife. The sleep quality was great with a great view. The staff speaks little english, so it's best to have a translator app.

Helpful?
Thank NickInDallasTX
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado huesped, En nombre de Torre de Cali Plaza Hotel, agradecemos el tiempo que se tomó en manifestarnos sus comentarios... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

Torre de Cali ripped me off. Like most hotels they have a minibar, and upon check out they sent a porter up to my room to "inspect" it. I was frankly insulted, and most definitely not used to this kind of treatment, as I’ve stayed in this hotel many times in the past. They basically called me a liar, and... More 

Helpful?
1 Thank MatthewP62
TORRE DE CALI P, Guest Relations Manager at Torre De Cali Hotel, responded to this review
Google Translation

En repuesta al comentario del Sr Matthew Parker, se deja como precedente que este proceso se realizo con aprobación del... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

I haven't been to Colombia in about 4 years. This was my first time coming to Cali, and my first time at the Torre de Cali. The first thing that I loved was my room. It is a True King sized bed, 2 showers, bathroom, mini fridge, safe, flat screen tv mounted with an excellent view of Cali. The security... More 

Helpful?
2 Thank Jeremy C
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