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Torre De Cali Hotel

Avenida de Las Americas No. 18N _ 26, Cali 3151, Colombia
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128 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

This is a good hotel and the rooms are huge with a living room, it is not a modern looking hotel but is worth it for the money, hotel provides everything like a 4 or 5 stars, except that is not that new. I will stay again at this hotel also because stuff is very friendly and knowledgeable. Good location... More 

Helpful?
Thank Carlos M
Claudia B, Coordinadora Sistema de Gestion de Calidad at Torre De Cali Hotel, responded to this review

Dear guest. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Our hotel appreciates your information because it allows us to improve continuously, and give our best service to our clients and guests. We inform you that we... More 

Kendall, Florida
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 20, 2016 via mobile

To start this review off... This hotel has excellent customer service, the staff is very attentive and friendly and will accommodate you. The hotel is also located in the center of Cali. Only thing I suggest is that they update their gym & change up their daily breakfast buffet a bit.

Helpful?
Thank andreaurrutia
Claudia B, Coordinadora Gestion de la Calidad at Torre De Cali Hotel, responded to this review

Dear guest. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Our hotel appreciates your information because it allows us to improve continuously, and give our best service to our clients and guests. We hope to have your... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed March 24, 2016 via mobile

This hotel is center right in the middle of Cali, the view from the mountains are magnificent, the attention from the staff is great, if you need whatever that is, just ask the staff, they will get it for you.

Helpful?
Thank Luis A
Claudia B, Coordinadora Sistema de Gestion de la Calidad at Torre De Cali Hotel, responded to this review

Dear Guest, Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Our hotel appreciates your information because it allows us to improve continuously, and give our best service to our clients and guests. We hope to have your... More 

Austin, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed March 23, 2016

, The room was first class, I PLAN TO RETURN TO THIS HOTEL, The staff let us take photos from the roof 360 view Cail. We liked most all they had to offer, at night the view from the room is very nice. Price was fair.

Helpful?
Thank SScottjb
Claudia B, Coordinadora Sistema de Gestion de la Calidad at Torre De Cali Hotel, responded to this review

Dear Guest, Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Our hotel appreciates your opinions because it allows us to improve continuously, and give our best service to our clients and guests. We hope to have your... More 

Paris, France
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 12, 2016

I have been to this hotel in march 2015, staff very good friendly and helpful but the problem is the lift only 2 for all the tower so you may loose your time waiting for it; second point the noise!! , the hotel is poorly insulated the street is very noisy , so each car is playing their music loudly... More 

Helpful?
Thank Estelle-geek
Claudia B, Claudia Nataly Becerra C. Quality Coordinator Torre de Cali Plaza Hotel. at Torre De Cali Hotel, responded to this review

Dera Guest. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Your complaint was studied and analyzed for Quality department; we ask for excuses for the street noisy but this situation is dificult control by a lot of... More 

Bogota, Colombia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed January 6, 2016

I was in this hotel for new year in this hotel . the new year party was a rip off they said was buffet and group of salsa will play all night . The famous buffet was open for 1h and the orquesta plays only1hand 30 min . Shame on you guys i will pass the msg to everyone i... More 

Helpful?
Thank ricard0pint0
Claudia B, Claudia Nataly Becerra C. at Torre De Cali Hotel, responded to this review

Dear guest. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. we ask for excuses if you felt bad attended in our New Year party , we will take correctives related to this situation. Our hotel appreciates your... More 

Travelers are raving about these Cali hotels

New Jersey
2 reviews
1 of 5 stars Reviewed September 24, 2015

While staying in this hotel they enforced me to pay "taxes" that never was mentioned in the reservation, and also a completely uncomfortable service for the lobby members. You always feel like they are watching you, when you leave or even when you return to the hotel. Also I emailed them, specially requesting a room with an open view to... More 

Helpful?
Thank Simon M
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado Sr. Simon M. Cordial saludo. Torre de Cali Plaza hotel le agradece sus comentarios debido que para nosotros es... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 28, 2015

By checking out they enforced me to pay more then I had to pay.After asking for the manneger They gave me a bill 260 000 pesos less then the first one.. This hotel is corrupt. I have 2 bills with me that shows the difference. Even in the restaurant they charge you for food you didn,t get. In the room... More 

Helpful?
1 Thank Adrian W
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review

Mr. Adrian W. Friendly greeting. TORRE DE CALI PLAZA HOTEL family, sincerely express gratitude for your comments, your observations is very important and valuable for us it gives us opportunities to improve our services. Your complaint was studied and analyzed for Quality department; we ask for excuses because our receptionist could not explain correctly your bill but in no moment... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 29, 2015

While staying in this hotel I took a taxi from the taxi service of the hotel, left my Mobil on the taxi ,and on returning to the hotel told reception, they call security and after one day they call me to tell me 3 out of 4 cameras outside the hotel where not working??? so they would not be able... More 

Helpful?
2 Thank Sergio C
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

Although the hotel is a bit tired, if you manage to get a corner suite on the upper floors you will be rewarded by a wonderful view of Cali and the Parque Batacian. The breakfast is fair if unremarkable. The location is a bit noisy but right in the Rio Cali and 10 mins from Granada and ChipiChape

Helpful?
3 Thank DanielAsher
Claudia B, Director de Relaciones con Clientes at Torre De Cali Hotel, responded to this review
Google Translation

Estimado huésped. Cordial saludo. En atención a su comentario nos permitimos manifestarle que para nuestro hotel son muy valiosos los... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Torre De Cali Hotel

Address: Avenida de Las Americas No. 18N _ 26, Cali 3151, Colombia
Location: Colombia > Valle del Cauca Department > Cali
Price Range: $45 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Torre De Cali Hotel 3.5*
Number of rooms: 80
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