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Ave. 9 Norte # 9 - 24, Cali Colombia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (66)
Room & Suite (28)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Movich Casa del Alferez
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 153 hotels in Cali
Location
Cleanliness
Service
Value
Travelers' Choice
Located in Granada, one of the must exclusive areas of the city, is surrounded by shopping and touristic places. Only 5 minutes away from the city's downtown and 9km from Alfonso Bonilla Aragon International Airport.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Car hire
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Residential Neighborhood
Languages Spoken
English, Spanish
Hotel links
Special Price:Book direct with us with and receive 10% off
214Reviews2Q+A9Room tips
Traveler rating
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Popular mentions
Elena P wrote a review Oct 2020
Romania4,686 contributions497 helpful votes
+1
The hotel is excellent in many ways. It is comfortable, tastefully made, the rooms are spacious, clean and bright. The staff is friendly and always available to help (many thanks to the smiling lady who cleaned our room, to Federick from the reception, to the restaurant staff for an excellent breakfast and to Mrs. Evans who made our stay possible and up-graded our room). The weather in Cali is wonderful and this kind of hotel helped me and my husband to feel very good and enjoy all the comfort.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Jorge Ignacio torres Nevoth, Propietario at Movich Casa del Alferez
Responded Nov 3, 2020
Dear Elena, Receive our warmest regards, In the first instance, we extend to you the gratitude that we feel for having the opportunity to know your perception in relation to the service we provide, the opinion of each of our guests is extremely valuable as it allows us to continuously improve our processes. We consider the opinions of our guests to be totally valuable, thank you very much for giving us the opportunity to know your point of view and we hope to have your presence in our Hotel in future opportunities. Cordially Jorge Torres General Manager
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TravelAndCultures wrote a review Mar 2020
Southern CA, USA18 contributions1 helpful vote
Due to my flight schedule from the U.S. I advised the hotel that I'd be arriving at 10 pm. They were staffed and waiting for me. It was an easy check-in. The porter was very pleasant. He took my luggage up to the room, pointed out the minibar, A/C operation/remote, and explained how the TV remote (lots of options, buttons and turning it on was different). My room on the 2nd or 3rd floor across from the elevator was very quiet. It was quite nice, spacious, clean, and the bed was extremely comfortable. The bathroom was generously sized and well appointed. The desk was large and had a USB outlet which I needed. There also was a USB outlet in each of the bedside lamp bases. All the USB outlets were worn out and worked only when your phone/watch/laptop was plugged in just right with the cord leaning in a particular position usually against something to keep it in place. The breakfast was cooked to order with good coffee and a bread, pastry and fruit buffet to compliment it. Some of the breakfast staff spoke a little English, just enough to order a meal and receive good service. The hotel doesn't exchange money but you can get Colombian pesos at the "cambio" (currency exchange) 3 blocks from the hotel. Note that the hotel is on a steep street. Many streets in Cali are steep and also one-way. If you have a bad knee, any trouble walking, etc., you may want to take a taxi or stay at a different location. The hotel hotel is walking distance to several sites - the famous church, the cats of the river (an interesting art installation), etc. Nearly everywhere you walk you'll see street art - murals on buildings and walls. If you want to see 26 meter tall Cristo Rey (Christ the King), take a taxi. It's too far to walk and very steep.
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Date of stay: February 2020
Rooms
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Room Tip: Request a room away from the elevator
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Response from MovichCasadelAlferez, Gerente at Movich Casa del Alferez
Responded Mar 13, 2020
Dear Monique B, Receive our warmest regards, In the first instance, we extend our gratitude to you for having the opportunity to know your perception in relation to the service we provide, the opinion of each of our guests is extremely valuable as it allows us to continually improve our processes. We consider the opinions of our guests to be totally valuable, a thousand thanks for giving us the opportunity to know their point of view and we hope to count on their presence in our Hotel in the near future. Cordially Jorge Torres General Manager
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JSEOregon wrote a review Feb 2020
Oregon23 contributions5 helpful votes
Hotel location is very good. Front desk exceptional. Room cleanliness and size of room excellent. Food was good. We had six meals in two days. Dining room service was fair at best and otherwise poor. Total indifference. With very few customers staff "hid" in the kitchen. "Con mucho gusto" was a trained phrase, certainly not a sincere expression.
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Date of stay: February 2020
Value
Cleanliness
Service
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Response from MovichCasadelAlferez, Gerente at Movich Casa del Alferez
Responded Feb 6, 2020
Dear JSEOoregon Thank you for taking the time and sharing your experience with us. We are very grateful for your comments and the points of improvement that we emphasize for us to be able to take immediate actions in each of the areas, we regret that the service of our restaurant has not been to your satisfaction but we assure you that we will take the necessary actions to improve and That this is not presented again. We hope that in the next opportunity it will give us an opportunity so that you can enjoy our wonderful service and quality from the moment of your arrival. Cordially Jorge Torres General Manager
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M3166VProbertm wrote a review Dec 2019
3 contributions
This was my first stay at this property. I loved the hotel and its location. Quaint restaurants nearby, a mall within walking distance and a very nice neighborhood. The Staff was outstanding. I am bad with names, but I believe it is Alberto, at the bell stand. This guy is a gem. He was very knowlegable about the area, what to do and where to go. He was extremely helpful. The front desk staff and outside bar area, what can I say. Exceptional. My room was gorgeous, well maintained and friendly housekeeping staff. I am in Cali at least twice a year and have found a new gem. Thanks for all
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Date of stay: November 2019
Location
Service
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Response from MovichCasadelAlferez, Gerente at Movich Casa del Alferez
Responded Jan 13, 2020
Dear M3166VProbertm Thank you for your excellent comments. We are glad to know that I enjoy your stay at the hotel; that the attention and all our products were according to your expectations and managed to live an experience that you can recommend. Our employees will always be present to every need and request of our guests and look for all the opportunities to make them feel at home. We hope to see you soon back. Cordially Jorge Torres General Manager
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Nicolas V wrote a review Oct 2019
2 contributions
Bad customer service experience complained about a couple of issues with room service and phone not working and did not get a reaction. Good room, spacious, good overall location and amenities, just failure to satisfied customer.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled on business
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PRICE RANGE
$63 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure casa del alferez hotel cali, cali hotel santiago de
LOCATION
ColombiaValle del Cauca DepartmentCali
NUMBER OF ROOMS
60
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Frequently Asked Questions about Movich Casa del Alferez
Which popular attractions are close to Movich Casa del Alferez?
Nearby attractions include Plazoleta Jairo Varela (0.2 miles), Royal Films (0.1 miles), and Ritual Cerveceria Artesanal (0.08 miles).
What are some of the property amenities at Movich Casa del Alferez?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Movich Casa del Alferez?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Movich Casa del Alferez?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Movich Casa del Alferez?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Movich Casa del Alferez?
Conveniently located restaurants include Restaurante Platillos Voladores, Hooters Cali, and Storia D'Amore.
Are there opportunities to exercise at Movich Casa del Alferez?
Yes, guests have access to a fitness center during their stay.
Does Movich Casa del Alferez have an airport shuttle?
Yes, Movich Casa del Alferez offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Movich Casa del Alferez?
Yes, dry cleaning and laundry service are offered to guests.
Does Movich Casa del Alferez offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Movich Casa del Alferez?
The staff speaks multiple languages, including English and Spanish.