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InterContinental Cali - Un Hotel Estelar

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Traveler (329)
Room & Suite (77)
Dining (42)
Certificate of Excellence


#4 of 117 hotels in Cali
Certificate of Excellence
Welcome to the synonym of excellence in hospitality. Located five minutes away from downtown and nearby the best restaurants and bars, Intercontinental de Cali, an Estelar Hotel, was built with the highest hospitality industry standards. Complete infrastructure with ample spaces and different ambiances are available for your pleasure and business events.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Free parking
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Casino and Gambling
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
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44Room tips
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Popular mentions
Great hotel, great location. Beach across the street and another beach just a few blocks away. The beds were very comfortable, pillow top and the pillows too. Had a super massage. Also great breakfast. Would stay here again. Casino next door and plenty of local restaurants with great food
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Response from Norma A, Gerencia at InterContinental Cali - Un Hotel Estelar
Responded 3 days ago
Dear guest, It’s very nice to read comments like yours. Thanks for letting us know that you are a satisfied guest and do not doubt that we will continue striving to provide you with the best service again and again. You are always welcome. Best regards, Carlos Cabal General Manager
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Nice and convenient hotel. Good buffet breakfast and spa and gym facilities. Good service attitude and excellent location. Sound proof rooms which is highly appreciated. I would definetlely stay again inthishotel when visiting Cali.
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Review collected in partnership with this hotel
Response from Norma A, Gerencia at InterContinental Cali - Un Hotel Estelar
Responded 1 week ago
Thank you for sharing your pleasant experience at our hotel during your recent stay. We are pleased to know that we contribute to making your trip an experience to repeat. We hope your soon return to this your home in Cali. Regards, Carlos Cabal General Manager
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Pristine clean property located in an excellent spot. You can find tons of things to do, places to go and a whole world of restaurants and shopping. Travelled for pleasure and they were very accommodated with my visitors and myself. Very friendly staff but some of them seem to need more training. The bar was supposed to be a hotspot but the service it's ridiculously slow despite the effort of the staff. So you don't feel pampered over there. The restaurant options inside the facility are awesome. Great food and a lot better service than in the bar despite of being served the same staff. My bedroom was very comfortable , outdated but super clean comfortable. However my suite had the worst view. Requested change but it didn't happened. This is an issue when you stay for more than a week. I loved the hotel, I'm a local living away and visiting family. The hotel is gorgeous and I wish they pay attention to small details so you treasure your time and wish to come back. Many positives and some negatives I'm sure they can take care of.
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Review collected in partnership with this hotel
Response from Norma A, Gerencia at InterContinental Cali - Un Hotel Estelar
Responded 1 week ago
How nice to get such an excellent rating. Thank you for letting us know that you are a satisfied guest, and do not doubt that all your comments will be shared with out staff because they encourage them to keep on giving the best service. Also, do not doubt that your suggestions are taken into account in our continuos improvement processes. We hope you will be back soon. Best regards, Carlos Cabal General
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Great location, safe, good price and great staff Do yourself a favor it's worth the stay. I experienced no issues during my stay. I do wish they had microwaves in the room but other than that it was great! Pool nice...the spa...definitely worth checking out
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Review collected in partnership with this hotel
Response from Norma A, Gerencia at InterContinental Cali - Un Hotel Estelar
Responded 2 weeks ago
Thanks a lot for visiting our hotel and specially for your the good evaluation you gave your experience in our facilities. We hope you will be back soon. Cordially, Carlos Cabal General Manager
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I enjoyed my stay at this hotel. The staff is very graceful & kind. Check-in was very efficient & with a welcoming personality from the staff. The lobby area is kind of elegant & the outdoor pool area is definitely one of the biggest pluses to this hotel! There is also a spa where the staff is very kind, but no one was using it. In the spa area are 3 outdoor Jacuzzi‘s with lounge chaises. There’s also a Turkish bath and a dry sauna in the spa area, which are nice. This hotel also has a good gym. The pool area is spacious, comfortable & fun or relaxing. I had a nice suite with a balcony that overlooked Rio Cali , Tres Cruzes & a horrible abandoned looking building next door. The rooms are dated with frumpy bed skirts & not they’re romantic. So, I wouldn’t stay here if I were inviting someone to join me. The bed was comfortable & the linens were nothing memorable. The buffet breakfast was included in my charge & it was pretty good -nothing over the top though. Soup is a popular breakfast item in Colombia & one morning this hotel had chicken soup on the buffet. There was hardly any chicken in the soup at all & it had lots & lots of potatoes. The soup did have a good flavor and the broth was nice. The neighborhood is El Piñón & it’s a great area to hang out at night. So, this is another plus to the hotel. I know there are much better hotel choices in Cali. But, the pool here is an excellent highlight & definitely a good reason to return. Again, the rooms could use a refurbishment because there’s nothing stylish about them at all.
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Response from Norma A, Gerencia at InterContinental Cali - Un Hotel Estelar
Responded Jun 7, 2019
Please receive our deepest "Thank you" for your wonderful and detailed comments. We appreciate each one of them because those are the words that make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to exceed your expectations on every visit. That is why, I will be more than pleased to share your lovely review with the rest of the team. We Hope you will give us the opportunity to welcome you back again and again on your next visits to Cali to offer you the best service you deserve. Cordially, Carlos G. Cabal General Manager
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$63 - $139 (Based on Average Rates for a Standard Room)
ColombiaValle del Cauca DepartmentCali
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