We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Dann Carlton Bucaramanga

Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Dann Carlton Bucaramanga
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

449 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 59: English reviews
Tavernier, Florida
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to walk to great restaurants, hotel was very nicely kept with clean large rooms and excellent breakfast with amazing views of the city. Pool on the roof was great also there is a hot steam room, dry steam room, and sauna on the roof spa which is all included free of charge.

Helpful?
Thank Keystime42
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr(s). Keystime42, Thank you for sharing your experience with us and especially for your comments of recognition for our staff and facilities. Every day we add new details of service, which has enabled us to improve the experience offered and be the first hotel in the city. We'd love to see us again in the near future. With a... More 

1 review
5 of 5 stars Reviewed May 12, 2016

My stay at the Hotel Dann was an excellent experience. I was very impressed with how professional and polite the hotel staff treated me and my family.Breakfast was amazing and the servers were very attentive. My trip was made complete when I did my first massage.I usually don't remember names but Leslie and Andrea are a credit to the hotel... More 

Helpful?
Thank Jo J
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr(s) Jo J, Thank you for taking part of your time to let us know your perception by the service received. Especially thanks for your comments to our staff and facilities, they are the best stimulus to be better each day and continue being the best hotel in the city. We would like to see you soon and have... More 

Eugene, Oregon
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 13, 2016

Was here for a conference, and the location was wonderful. Easy area to walk around in and find bars, restaurants, exercise parks, etc. The hotel is beautiful, with a 9 (?) story painting on one wall and constellations on the ceiling. Staff is so friendly, but English is limited. They are very patient. On the roof is the City View... More 

Helpful?
Thank Cheryl E
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Cheryl E, Thanks for taking some of your time to let us know your perception by the service received. Thanks for your comments are very important for our improvement We would like to see you very soon. Best regard Hector Cristancho Gr Mgr More 

Cali, Colombia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 12, 2016

This hotel is very luxurious with huge rooms and bathrooms. However, when I stayed there there were no rooms adapted for disabled guests, and the bathroom only had a tub/shower, which I could not use. I had to sit on the toilet and throw water on myself from a glass to bathe. The floors were marble which got very slippery... More 

Helpful?
Thank ntiffin
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr. ntiffin, Long time ago we do not have the pleasure of seeing us again and we really miss you. From that time until now, we have improved service protocols, renovated rooms, restaurant, pool area and open the ELIXIA SPA. We are finalizing the remodeling of the bathroom into the rooms, and continue with the Lobby, main restaurant, soundproof... More 

Rantoul, United States
2 reviews
5 of 5 stars Reviewed March 1, 2016

Very clean hotel with a very nice staff. We enjoyed our stay. We were visiting our daughter-in-laws city for a wedding and stayed at your hotel. Food was excellent. Staff was very attentive. 5 star rating!

Review collected in partnership with this hotel

Helpful?
Thank Trent B
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Trent B, Thanks for taking some of your time to let us know your perception by the service received. We would like to see you very soon. Best regard Hector Cristancho Gr Mgr More 

San Francisco Peninsula
Level Contributor
238 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
2 of 5 stars Reviewed February 27, 2016

Great location, walking to great restaurants and park w Botero statue. Lobby atrium grand with a painting spanning 10 floors and large, gorgeous flower arrangements. Front desk staff very helpful w restaurant suggestions and more. Several speak English. Our room (1106) was large and clean with a partially obstructed view overlooking the city. Smaller than standard bathtub. The rooftop City... More 

Helpful?
Thank lsmkw
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Thanks for taking some of your time to let us know your perception by the service received. You can be sure that your comments will important part of our improvement best regards Hector Cristancho Gr Mgr More 

Auckland Region, New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 8, 2016

Our family of 4 (2 adults and 2 children) stayed 3 nights and I wish we would have stayed longer. The hotel is beautiful with a marble lobby and being brought iced tea while checking kicked off a very nice stay. We had stayed at various hotels in different Colombian cities during our trip and was looking forward to a... More 

Helpful?
Thank CoquiKIwi
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear sir CoquiKIwi, We sicerely appreciate your coments about our locations and staff, you can be sure that we improve every day in order to satisfy the needs of our guest. Please say hello to your wife and kids, Sincelerly Hector I. Cristancho B Gr Manger More 

Bucaramanga, Colombia
1 review
5 of 5 stars Reviewed January 22, 2016

Room was decorated for the special occasion. Petals, Champaign, etc. It looks nice and romantic. Excellent food and great services. Clean room and in general good facilities. Pool on-site was not used but it is located on top of the hotel with nice view of the city. Restaurant on top has good food and acceptable service. Sure we could go... More 

Review collected in partnership with this hotel

Helpful?
Thank alfsonick
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear alfsonick Thank you for let us know your experience during your last anniversary stay; your comments encourage us to continue working to be better each day. We would like to see you with us very soon. Sincerely, Hector I Cristancho B. Gerente General More 

Seattle, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 13, 2016

The staff is friendly and accommodating. Modern, elegant, spacious, and clean. Excellent view from the pool and Spa. Good spot for a romantic evening. Located in the heart of Cabecera, a nice part of down town close to shopping and good restaurants. Grey cabs are available at the door with quality vehicles and friendly drivers. Front desk is very helpful... More 

Review collected in partnership with this hotel

Helpful?
Thank Roderico1234
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr. Roderico1.., Long time ago we do not have the pleasure of seeing us again and we really miss you. From that time until now, we have improved service protocols, renovated rooms, restaurant, pool area and open the ELIXIA SPA. We are finalizing the remodeling of the bathroom into the rooms, and continue with the Lobby, main restaurant, soundproof... More 

Calgary
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016

This hotel is quite elegant and for those in Bucaramanga that miss hot water, this hotel delivers excellent water pressure and abundant hot water. However, any claims of being a 5* hotel are misguided. The hotel cannot provide a decent wifi connection, the AC is noisy, and on our first night there, there were 4 false fire alarms. It made... More 

Helpful?
Thank CJ-Alberta
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr. CJ-Albert.., Long time ago we do not have the pleasure of seeing us again and we really miss you. From that time until now, we have improved service protocols, renovated rooms, restaurant, pool area and open the ELIXIA SPA. We are finalizing the remodeling of the bathroom into the rooms, and continue with the Lobby, main restaurant, soundproof... More 

Questions? Get answers from hotel staff and past guests. Ask a question

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (128)
Viewed
Room/Suite (18)
Viewed
View from Room (2)
Viewed
Bathroom (12)
Viewed
Pool/Beach Area (14)
Viewed
Hotel & Grounds (16)
Viewed
Family/Play Areas (4)
Viewed
Business Center/Function Rooms (9)
Viewed
Dining (11)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (5)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Bucaramanga hotels
1.3 mi away
Holiday Inn Bucaramanga Cacique
0.3 mi away
Hotel Tryp Bucaramanga
Hotel Tryp Bucaramanga
#2 of 38 in Bucaramanga
4.5 of 5 stars 250 reviews
0.5 mi away
Hotel Chicamocha
Hotel Chicamocha
#4 of 38 in Bucaramanga
4.5 of 5 stars 145 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel La Serrania
Hotel La Serrania
#6 of 38 in Bucaramanga
4.5 of 5 stars 74 reviews
0.5 mi away
Hotel Buena Vista
Hotel Buena Vista
#5 of 38 in Bucaramanga
4.5 of 5 stars 103 reviews
3.4 mi away
Hotel Club Campestre de Bucaramanga
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Dann Carlton Bucaramanga opens doors to first 5 star hotel in Bucaramanga which offers a space where good taste, elegance and comfort coexist to ensure an unforgettable experience. Its modern architecture and design invite you to enjoy an exclusive hotel with the best location in the city. Always choose the best and enjoy a luxury hotel in Bucaramanga by booking on the official website of the Hotel Dann Carlton Bucaramanga at the best price. ... more   less 

Additional Information about Dann Carlton Bucaramanga

Address: Calle 47 No. 28 - 83, Bucaramanga, Colombia
Location: Colombia > Santander Department > Bucaramanga
Price Range: $92 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dann Carlton Bucaramanga 4*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Despegar.com, Odigeo, Priceline and Travelocity so you can book your Dann Carlton Bucaramanga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Bucaramanga
#1 Spa Hotel in Bucaramanga
#1 Business Hotel in Bucaramanga
#1 Romantic Hotel in Bucaramanga
#5 Family Hotel in Bucaramanga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay