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Hotel Buena Vista

Certificate of Excellence
Street 34 # 32 - 34, Bucaramanga, Colombia
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1 room 1 adult
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Hotel Buena Vista
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85 Reviews from our TripAdvisor Community

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Norway
Level Contributor
77 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed November 19, 2015

We stayed at this hotel for 2 nights and were first allocated a room on the 5th floor. This was very small but the most important thing was the toilet didn't flush. We decided to upgrade to a suite (Havana Suite) which proved to be a bad move. The suite is located on the 2nd floor (beside the trim room)... More 

Helpful?
Thank RandalNorway
BUENA VISTA H, Director de Relaciones Públicas at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Ofrecemos mil disculpas por los inconvenientes que tuvieron mientras su estadía en el hotel, estaremos corrigiendo los percances... More 

Moscow, Russia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2015

it's really nice hotel. Friendly staff, comfortable rooms and nice pool on the top of the building. Also I want to say about breakfest, it's really delicious and a lot of options. When eating you can enjoy a really goov city view. I would call this hotel as classy hotel in good neighborhood.

Helpful?
Thank afanasd
BUENA VISTA H, Director de Relaciones Públicas at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Muchas gracias por calificarnos como unos de los mejores hoteles de la ciudad, siempre estamos en búsqueda de... More 

1 review
5 of 5 stars Reviewed August 4, 2015 via mobile

Me and my wife stayed at this hotel for a couple of days. We stayed at one of the suites(suite Havana), and enjoyed the luxury of this beautiful hotel. The wellness treatments are excellent. Previously we also once used the suite all the way to the top(above the swimming pool) which is even more beautiful. If you are in Bucaramanga... More 

Helpful?
Thank Geert d
BUENA VISTA H, Director de Relaciones Públicas at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Muchas gracias por tu comentario, la suite habana es la mejor suite que tenemos diseñada para que nuestros... More 

Bucharest, Romania
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2015 via mobile

Location is good, you can find plenty of possibilities to go out for dinner. Staff is ok, not very charming. Room quite small, bathroom also. I did not liked the smell of the room...something like milky but my boyfriend did not smelled it so I ignored it also. A/C is working well. Breakfast is good and the view also. Overall... More 

Helpful?
Thank Simina T
BUENA VISTA H, Director de Relaciones con Clientes at Hotel Buena Vista, responded to this review

Cordial I greet Thank you for his comment, we will bear his appraisals in mind, we are located in a strategic sector near several restaurants by different options of food, banks and supermarkets. We wait to be able to attend to them in a next occasion More 

Lausanne, Switzerland
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 20, 2015

Really nice hotel in Bucaramanga. Friendly staff and always willing to help the tourist, they manage to find us a Tour Van to visit PANACHI. The food was good and the breakfast was huge ( and included on the price). Rooms were very clean, some of them very noisy (those in front of the main street). If you are coming... More 

Helpful?
Thank Alejandra R
Anuar S, Director de Relaciones con Clientes at Hotel Buena Vista, responded to this review

We are glad that you enjoy your trip and stay on our hotel, your hotel Buena Vista, our pleasure is to serve guest like you, all services here are design for the guest that visit us. As you could see we try to help you with all the logistics so you can fully enjoy our city. You are welcome to... More 

Switzerland
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 7, 2015

Stayed three nights at the Buena Vista. It is located next to the Chicamocha, the only official five star hotel of Bucaramanga. The staff and owners were very friendly and helpful, breakfast was excellent, so were the other meals I had - the restaurant is little used by the public, as it is located on the top floor - a... More 

Helpful?
Thank jplanz
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Recibimos con agrado sus comentarios y le agradecemos por haber depositado su confianza en nosotros, esperamos seguir ofreciendo siempre lo... More 

Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 5, 2014

nice hotel - rooms very clean, nice decor, comfortable bed, friendly staff, attractive roof terrace with small pool. Breakfast is good although service slow. I was there on a weeknight and there was a fair amount of noise so i would be hesitant about stayibg at a weekend. Reasonable value for money at us75 a night

Helpful?
Thank IrlandesaenMexico
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Queremos extender un fraternal saludo y agradecimientos sinceros por seleccionarnos como su mejor opción en la ciudad bonita de Colombia,... More 

Oslo, Norway
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 18, 2014

We arrived the day after we made the booking, and what a surprise! I believe we were upgraded, although our only request was double bed, we got a "small appartment" fully equipped with laundry machine, kitchen, and 2 bedrooms. This upgrade was at no further costs what so ever. Fantastic surprise since we stayed for 7 nights. Cleaning is amazing,... More 

Helpful?
1 Thank Sarah O
United Kingdom
Level Contributor
155 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nice hotel if you are a business traveller, very good breakfast, the hotel is clean and organized, staff very friendly and helpfull, my room was very small, considering that I stayed a few days ok, but if you are a couple or stay longer better ask for a bigger room when you make your reservation.

Helpful?
Thank Tanaraev
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Muchas Gracias Por Sus Observaciones, en el Hotel Buena Vista trabajamos Para Ofrecerle un excelente Servicio y Esperamos Tenerlos De... More 

Bogota, Colombia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 2, 2014

It has happened to me before, it happens everywhere in Santander or North Santander Provinces, in Colombia, THE paid price IS NOT in accordance to what you receive. Don't get me wrong, it was fairly OK, but for USD 90 a night, you expect more. Rooms were cozy, comfortable BUT SMALL. I didn't like that. Also, there was too much... More 

Helpful?
2 Thank JUan P
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review

Your observation is very important to us, Thank you for your contributions, we hope to improve each day and catch him in your next visit More 

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