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Hotel Buena Vista

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Hotel Buena Vista
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118 Reviews from our TripAdvisor Community

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Showing 15: English reviews
israel
Reviewed October 7, 2016

the staff did not speak English which made it difficult to communicate. the safe did not work, the breakfast was not good and the main problem was the toilets that flooded and we had to wait for 2 hours to fix it and could not go to work. at the end we decided to leave the hotel and book a...

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Helpful?
Thank ronitalin
BUENA VISTA H, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Respetamos sus comentarios, segun encuestas realizadas por nuestro departamento de calidad el servicio que presta el hotel no...

Norway
Reviewed November 19, 2015

We stayed at this hotel for 2 nights and were first allocated a room on the 5th floor. This was very small but the most important thing was the toilet didn't flush. We decided to upgrade to a suite (Havana Suite) which proved to be a bad move. The suite is located on the 2nd floor (beside the trim room)...

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Helpful?
Thank Randal M
BUENA VISTA H, Director de Relaciones Públicas at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Ofrecemos mil disculpas por los inconvenientes que tuvieron mientras su estadía en el hotel, estaremos corrigiendo los percances...

Moscow, Russia
Reviewed August 25, 2015

it's really nice hotel. Friendly staff, comfortable rooms and nice pool on the top of the building. Also I want to say about breakfest, it's really delicious and a lot of options. When eating you can enjoy a really goov city view. I would call this hotel as classy hotel in good neighborhood.

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Helpful?
Thank afanasd
BUENA VISTA H, Director de Relaciones Públicas at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Muchas gracias por calificarnos como unos de los mejores hoteles de la ciudad, siempre estamos en búsqueda de...

Reviewed August 4, 2015 via mobile

Me and my wife stayed at this hotel for a couple of days. We stayed at one of the suites(suite Havana), and enjoyed the luxury of this beautiful hotel. The wellness treatments are excellent. Previously we also once used the suite all the way to the top(above the swimming pool) which is even more beautiful. If you are in Bucaramanga...

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Helpful?
Thank Geert d
BUENA VISTA H, Director de Relaciones Públicas at Hotel Buena Vista, responded to this review
Google Translation

Cordial saludo: Muchas gracias por tu comentario, la suite habana es la mejor suite que tenemos diseñada para que nuestros...

Bucharest, Romania
Reviewed July 7, 2015 via mobile

Location is good, you can find plenty of possibilities to go out for dinner. Staff is ok, not very charming. Room quite small, bathroom also. I did not liked the smell of the room...something like milky but my boyfriend did not smelled it so I ignored it also. A/C is working well. Breakfast is good and the view also. Overall...

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Helpful?
Thank Simina T
BUENA VISTA H, Director de Relaciones con Clientes at Hotel Buena Vista, responded to this review

Cordial I greet Thank you for his comment, we will bear his appraisals in mind, we are located in a strategic sector near several restaurants by different options of food, banks and supermarkets. We wait to be able to attend to them in a next occasion

Lausanne, Switzerland
Reviewed January 20, 2015

Really nice hotel in Bucaramanga. Friendly staff and always willing to help the tourist, they manage to find us a Tour Van to visit PANACHI. The food was good and the breakfast was huge ( and included on the price). Rooms were very clean, some of them very noisy (those in front of the main street). If you are coming...

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Helpful?
Thank Alejandra R
Anuar S, Director de Relaciones con Clientes at Hotel Buena Vista, responded to this review

We are glad that you enjoy your trip and stay on our hotel, your hotel Buena Vista, our pleasure is to serve guest like you, all services here are design for the guest that visit us. As you could see we try to help you with all the logistics so you can fully enjoy our city. You are welcome to...

Switzerland
Reviewed January 7, 2015

Stayed three nights at the Buena Vista. It is located next to the Chicamocha, the only official five star hotel of Bucaramanga. The staff and owners were very friendly and helpful, breakfast was excellent, so were the other meals I had - the restaurant is little used by the public, as it is located on the top floor - a...

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Helpful?
Thank jplanz
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Recibimos con agrado sus comentarios y le agradecemos por haber depositado su confianza en nosotros, esperamos seguir ofreciendo siempre lo...

Reviewed December 5, 2014

nice hotel - rooms very clean, nice decor, comfortable bed, friendly staff, attractive roof terrace with small pool. Breakfast is good although service slow. I was there on a weeknight and there was a fair amount of noise so i would be hesitant about stayibg at a weekend. Reasonable value for money at us75 a night

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Helpful?
Thank IrlandesaenMexico
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Queremos extender un fraternal saludo y agradecimientos sinceros por seleccionarnos como su mejor opción en la ciudad bonita de Colombia,...

Oslo, Norway
Reviewed September 18, 2014

We arrived the day after we made the booking, and what a surprise! I believe we were upgraded, although our only request was double bed, we got a "small appartment" fully equipped with laundry machine, kitchen, and 2 bedrooms. This upgrade was at no further costs what so ever. Fantastic surprise since we stayed for 7 nights. Cleaning is amazing,...

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Helpful?
1Thank Sarah O
United Kingdom
Reviewed May 13, 2014

Nice hotel if you are a business traveller, very good breakfast, the hotel is clean and organized, staff very friendly and helpfull, my room was very small, considering that I stayed a few days ok, but if you are a couple or stay longer better ask for a bigger room when you make your reservation.

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Helpful?
Thank Blue S
Jhon O, Director Comercial at Hotel Buena Vista, responded to this review
Google Translation

Muchas Gracias Por Sus Observaciones, en el Hotel Buena Vista trabajamos Para Ofrecerle un excelente Servicio y Esperamos Tenerlos De...

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22 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
It's a great hotel, with active and polite staff. It is a pleasure to serve you, Welcome to an Experience with Style. ... more   less 

Additional Information about Hotel Buena Vista

Address: Calle 34 32 - 34, Bucaramanga 680002, Colombia
Location: Colombia > Santander Department > Bucaramanga
Price Range: $39 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Buena Vista 3.5*
Number of rooms: 55
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Hotel Style:
#2 Best Value Hotel in Bucaramanga
#4 Spa Hotel in Bucaramanga
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Buena Vista staff and other travelers.
1 question
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Questions? Get answers from Hotel Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try a room above 4th floor preferably away from the street noise which in my case was the biggest issue.”
 of 5 bubbles 207randalm, Nov 19, 2015 | Read review
“Ask for the rooms "inside" the hotel.”
 of 5 bubbles 945alejandrar, Jan 20, 2015 | Read review
“Apartments are large and well furnished”
 of 5 bubbles jplanz, Jan 7, 2015 | Read review
“Ask for upgrade! You won't be sorry.”
 of 5 bubbles saraho532, Sep 18, 2014 | Read review
“Good price and location”
 of 5 bubbles Tanaraev, May 13, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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