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Puerta Del Sol Hotel

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Puerta Del Sol Hotel
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103 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Reviewed June 16, 2016 via mobile

Water contaminated, broken Air condisioner, bugs on the floor, old elevators, mold in showers, terrible laundry service. AC broke was switch to a different room that was in worst condition. At that point I decided to switch to a different hotel but they did not issue a refund. Be careful, dont pay ahead.

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Helpful?
Thank Carlos A
PuertadelSol2016, Gerente at Puerta Del Sol Hotel, responded to this review

Dear Customer, We are very sorry for the inconvenience occurred during your stay; we have maked a meeting about your case in order to improve and provide a better service, we apologize and we hope you give us the opportunity to have you in our hotel again. Cordially, Roger Agresott M

Cambridge, United Kingdom
Reviewed June 9, 2016

On our arrival we checked in without problem. Our room was very spacious and comfortable. The hotel is well located. The staff was very helpful and polite. The only disappointment was that despite I placed a special request for breakfast (gluten free bread and soy milk ) they didn't have it ready for our first breakfast although the following day...

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Helpful?
Thank Iketh
PuertadelSol2016, Gerente at Puerta Del Sol Hotel, responded to this review

Dear Client, we appreciate you have taken some minutes in order to write this important comment , and we apologize for the error commited during your stay. Please ,do not hesitate to contact us for your next stay , remember the Puerta del Sol hotel is your home in Barranquilla. Thank you so much Cordially, Roger Agresott Manager

Reviewed February 16, 2015 via mobile

None of the staff speak any English at all and the people on the coast speak with a strong accent and a different dialect so they couldn't understand our Spanish and we couldn't understand theirs. We had a friend (a local) come to the hotel to translate for us which turned out to be invaluable, we wouldn't have been able...

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Thank KayJay45
Medellin, Colombia
Reviewed September 3, 2013 via mobile

I made a online reservation a month ahead of time, traveled all night, 14 hours from Lafayette Louisiana to get to this hotel In Barranquilla. When I got there I told them I had a reservation, The guy at the front desk told me no I didn't and what the rates were per night. I told Him I made the...

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5Thank Glandryg
Christoffel National Park, Curacao
Reviewed December 2, 2012

The check in went smooth, although the room windows was loose very old and moldy, and the sheets were dirty. After calling front desk several times, to ask for another room because the loosen moldy windows and the sheets were disgusting dirty, they send the bellboy to check if this was really the case. After a long waiting we finally...

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2Thank Shandaira
Bogota, Colombia
Reviewed September 11, 2012

On my arrival, my room was in the 5th floor on the south building (where most of the rooms are). Windows were locked, they couldn't be opened, and the smell of the furniture (desk and table) was terrible, like old wood. And that first night, I found one medium size cockroach in the bath and another in the room! I...

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1Thank jamayr
Singapore, Singapore
Reviewed August 16, 2012

Barranquilla was packed during the week and this was the only room available after checking 10 other hotels. The hotel is old and run down. They don't even turn on the air conditioner in the lobby. The air conditioner in the room was an a noisy antique. The worst part was that one of the room's windows was broken and...

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1Thank Traveller123066
Houston
Reviewed July 26, 2012

The staff was very friendly and helpful. Room was clean and everything as advertised. I have stayed at several hotels in Barranquilla and for the money Puerta Del Sol is by far the best bargain. Will stay again when I return.

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Thank johnBHouston
Houston, Texas
Reviewed July 17, 2012

I wish to inform those who desire lodgings/accomodations in Barranqulia, Colombia, the hotel puerta del sol is managed by a dynamic gentleman, Mr. Michaels. His presence and his motivation to serve the guest is without comparasion. In reality Mr. Michaels is the driving force of the establishment. The hotel has had some difficulties in the recent past however Mr. Michaels...

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Thank Frank M
Corpus Christi, Texas
Reviewed October 23, 2011

Puerta Del Sol is a very clean room and the hotel staff is decent, however, when you think you room is prepaid through orbitz or expedia or whatever travel agency you choose, you will find out that they will charge you an insurance fee at the end. I could not find it anywhere on Orbitz that said the package did...

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3Thank Big A G
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern high rise hotel - In financial district, 30 min to airport. ... more   less 

Additional Information about Puerta Del Sol Hotel

Address: Calle 75 No. 41D79, Barranquilla 41D - 75, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Price Range: $46 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerta Del Sol Hotel 3*
Number of rooms: 109
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Questions & Answers

Here's what travelers have asked, with answers from Puerta Del Sol Hotel staff and other travelers.
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Questions? Get answers from Puerta Del Sol Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms that do not face the street.”
 of 5 bubbles Traveller123066, Aug 16, 2012 | Read review
“Queen size bed was a good size room, but didn't invite anybody because of the 25 dollar charge per person.”
 of 5 bubbles agarza911, Oct 23, 2011 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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