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Estelar En Alto Prado Hotel

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223 Reviews from our TripAdvisor Community

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Showing 50: English reviews
El Callao, Venezuela
Level Contributor
159 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly and warm, always with and smile and able to help you during the stay. They offer us free coffee at the business center and a quiet space. The room were spacious and clean. The bed was comfortable enough. The decoration of the lobby was modern and beautiful.

Helpful?
Thank MMVoss
Bogot
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think it is an overrated hotel , and the prices are too high. Yesteday i stayed in a four stars hotel that cost half of the price of estelar and rooms are exactly the same, but service in the other hotel was too much better in the previous. In this hotel: Noone walk me to the room. Noone explain... More 

Helpful?
Thank Sebastian_Sal
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 6 nights for work and overall, it was a solid stay. Pros: -close to work and close to the country villa mall where I guess everyone goes to get lunch. Also across the street of a jumbo- supermarket where you can pick up anything you need -breakfast is included and is pretty good- fresh juices and... More 

Helpful?
Thank worldtraipse
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate the time dedicated to manifest their comments in reference to our services; We inform you that we have taken careful note, because thanks to them help us to improve the quality of service that We provide to our guests. We look forward to your visit and give us the satisfaction to assist again. Best regard, Vilma... More 

2 reviews
4 of 5 stars Reviewed June 5, 2016 via mobile

Barranquilla to us costenos is known as curamba. The Estelar is well situated in best part of Barranquilla. The staff is really friendly and most helpful. The lobby bar is great place to hangout. A good solid experience overall and good price.

Helpful?
Thank Patrick W
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

Having stated at this property three times in three years, its been nice to see the quality hold up as the service has mostly improved. Rooms are quite good, large and spacious with comfortable beds. The pool is especially lovely and is a great place to pass an afternoon. The food and beverage staff are chronically slow, to the point... More 

Helpful?
Thank Duniasafiri
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate and value your comments and observations, these allow us to make the necessary adjustments in order to provide the best service which has characterized us. Immediately we climbed yours recommendation to the area responsible in order to take corrective measures that may be required. We hope to have you back soon to our hotel. Best regards,... More 

Cape Town, South Africa
1 review
2 of 5 stars Reviewed March 24, 2016

For a, so called, 5 star hotel it does not make the grade at all. Reception service was unfriendly and not at all helpful. There is no coffee/tea making facility in the room. There is no complimentary water in the room . Minibar water is very expensive. The lift service is appalling! One has to swipe the room key (card)... More 

Helpful?
Thank neilpjackson
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide good service We hope you back soon to our hotel. Vilma Vivas B. General Manager More 

Columbia, South Carolina
Level Contributor
219 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed March 23, 2016

Staff was very courteous. Great selection for the buffet breakfast. The hotel is in a nice neighborhood so you can go for a walk or a jog in the evening. There are shops around the hotel.The WIFI worked well, and there is a business center if you need to print

Helpful?
1 Thank Louis D
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, Thank you for your comments which are very important to continue to provide quality service. We would like to have you back soon in our hotel. Best Regard, Vilma Vivas B. General Manager More 

Amsterdam, The Netherlands
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 10, 2016 via mobile

Spend one night in Barranquilla for the carnaval. To enjoy it to the max, we took the first flight in arriving at 07:00 am in the hotel and leaving the next day on the last flight out at 22:15 hrs. Carlos, the manager at the front desk arranged a room for us that early so we could take a small... More 

Helpful?
Thank Floris D
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate your comments about our services. We are pleased that We have met your expectations. We hope to have you back soon to our hotel. Best regards, Vilma Vivas General Manager More 

Phoenix, Arizona
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 18, 2015

We selected this property because we were attending an event next door at the Country Club. We were on a tight schedule to get checked in and changed before the event. While we were standing in line the bellman went to the office to verify the reservation, he came back out and said it was for the next day. We... More 

Helpful?
Thank Colombianbob1
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest Kind Regards We appreciate your positive comments regarding our service, we are pleased that we have met your expectations. Thanks for taking the time to rate us !! We hope to have you back soon to our hotel. Cordially. Vilma Vivas General Manager More 

1 review
2 of 5 stars Reviewed December 1, 2015 via mobile

Flew long haul from Uk and on arrival to hotel at 9am I am still waiting in the lobby at 11am, not been offered a drink of water or any kind of explanation other than its being cleaned. It does not take 2 hours to clean a room. Disappointed at the first hurdle.

Helpful?
Thank schjerve .
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide the best service. Immediately we climbed your recommendation to the area responsible in order to take corrective measures that may be required . We apologize for the bad experience . We hope to have you back soon... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Estelar En Alto Prado Hotel

Address: Calle 76 No 56-29, Barranquilla, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Price Range: $93 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Estelar En Alto Prado Hotel 4*
Number of rooms: 180
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Hotel Style:
#2 Luxury Hotel in Barranquilla
#2 Spa Hotel in Barranquilla
#5 Business Hotel in Barranquilla
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