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Estelar En Alto Prado Hotel

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214 Reviews from our TripAdvisor Community

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Showing 47: English reviews
2 reviews
4 of 5 stars Reviewed June 5, 2016 via mobile

Barranquilla to us costenos is known as curamba. The Estelar is well situated in best part of Barranquilla. The staff is really friendly and most helpful. The lobby bar is great place to hangout. A good solid experience overall and good price.

Helpful?
Thank Patrick W
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

Having stated at this property three times in three years, its been nice to see the quality hold up as the service has mostly improved. Rooms are quite good, large and spacious with comfortable beds. The pool is especially lovely and is a great place to pass an afternoon. The food and beverage staff are chronically slow, to the point... More 

Helpful?
Thank Duniasafiri
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate and value your comments and observations, these allow us to make the necessary adjustments in order to provide the best service which has characterized us. Immediately we climbed yours recommendation to the area responsible in order to take corrective measures that may be required. We hope to have you back soon to our hotel. Best regards,... More 

Cape Town, South Africa
1 review
2 of 5 stars Reviewed March 24, 2016

For a, so called, 5 star hotel it does not make the grade at all. Reception service was unfriendly and not at all helpful. There is no coffee/tea making facility in the room. There is no complimentary water in the room . Minibar water is very expensive. The lift service is appalling! One has to swipe the room key (card)... More 

Helpful?
Thank neilpjackson
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide good service We hope you back soon to our hotel. Vilma Vivas B. General Manager More 

Columbia, South Carolina
Level Contributor
206 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed March 23, 2016

Staff was very courteous. Great selection for the buffet breakfast. The hotel is in a nice neighborhood so you can go for a walk or a jog in the evening. There are shops around the hotel.The WIFI worked well, and there is a business center if you need to print

Helpful?
Thank Louis D
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, Thank you for your comments which are very important to continue to provide quality service. We would like to have you back soon in our hotel. Best Regard, Vilma Vivas B. General Manager More 

Amsterdam, The Netherlands
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 10, 2016 via mobile

Spend one night in Barranquilla for the carnaval. To enjoy it to the max, we took the first flight in arriving at 07:00 am in the hotel and leaving the next day on the last flight out at 22:15 hrs. Carlos, the manager at the front desk arranged a room for us that early so we could take a small... More 

Helpful?
Thank Floris D
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate your comments about our services. We are pleased that We have met your expectations. We hope to have you back soon to our hotel. Best regards, Vilma Vivas General Manager More 

Phoenix, Arizona
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 18, 2015

We selected this property because we were attending an event next door at the Country Club. We were on a tight schedule to get checked in and changed before the event. While we were standing in line the bellman went to the office to verify the reservation, he came back out and said it was for the next day. We... More 

Helpful?
Thank Colombianbob1
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest Kind Regards We appreciate your positive comments regarding our service, we are pleased that we have met your expectations. Thanks for taking the time to rate us !! We hope to have you back soon to our hotel. Cordially. Vilma Vivas General Manager More 

1 review
2 of 5 stars Reviewed December 1, 2015 via mobile

Flew long haul from Uk and on arrival to hotel at 9am I am still waiting in the lobby at 11am, not been offered a drink of water or any kind of explanation other than its being cleaned. It does not take 2 hours to clean a room. Disappointed at the first hurdle.

Helpful?
Thank schjerve .
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide the best service. Immediately we climbed your recommendation to the area responsible in order to take corrective measures that may be required . We apologize for the bad experience . We hope to have you back soon... More 

Bogota, Colombia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 16, 2015

This hotel in Barranquilla is a great choice to go, its in a very central part of town easy to get anywhere no mater if you are on business or pleasure. Great rooms, very clean, the pool is beautiful, and the service is great.

Helpful?
Thank Mateo S
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest We appreciate your positive comments regarding our service, we are pleased that we have met your expectations. We hope to have you back soon to our hotel. Best regards, Vilma Vivas B. General manager More 

Cainta, Philippines
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 24, 2015 via mobile

Stayed at this hotel for 7wks, Sept - Oct 2015. I stayed at one of their apartments 2 beds - room. Had a great view of the city and the Magdalena river. The room is spacious. Large closet, bathroom is clean and the bed is super comfy. The pillows for me is heaven, specially after long day of work. They... More 

Helpful?
Thank archie d
Hoteles_Estelar, Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Mr Archie Thanks for your comments about our hotel and services in general for us it is very important to know your opinion because it allows us to improve all these aspects . We have communicated their observations to each department to take corrective action and improve in others. we hope that on your next trip count with you... More 

Canton of Lucerne, Switzerland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 4, 2015

Have been in tis hotel for several times. The interior is modern and suitable. Rooms are very clean and practical. Breakfast is great and they are always ready to entertain your special wishes. One minus is, that this hotel is a bit away from the attractions and looks a bit cold, especially in the lobby, as it is not a... More 

Helpful?
Thank Heinz H
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review
Google Translation

Apreciado Huésped Agradecemos sus buenos comentarios con respecto a nuestros servicios en general, valoramos sus observaciones, estas nos permiten hacer... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Estelar En Alto Prado Hotel

Address: Calle 76 No 56-29, Barranquilla, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Price Range: $88 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Estelar En Alto Prado Hotel 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Barranquilla
#3 Luxury Hotel in Barranquilla
#5 Business Hotel in Barranquilla
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