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Sonesta Hotel Barranquilla

Lowest prices for your stay
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (105)
Room & Suite (73)
Dining (17)
Certificate of Excellence

About

#16 of 71 hotels in Barranquilla
Location
Cleanliness
Service
Value
Certificate of Excellence
The Sonesta Barranquilla is a modern hotel with tasteful accommodations. Facilities include a spa and gym while the rooftop pool and Turkish bath offers panoramic views of the Magdalena River. Rooms at the Sonesta Hotel are spacious, with French windows allowing plenty of natural light. All are equipped with an LCD and cable TV, free Wi-Fi and minibar. Guests at the Sonesta Hotel Barranquilla can enjoy sushi at the lobby bar, or dine at the hotel's restaurant. A daily breakfast buffet with fresh fruits, juices and pastries is available. The hotel offers a convenient location next to the Gran Boulevard; the city's largest shopping center. It is also situated only 9 miles from Ernesto Cortissoz International Airport. Free private parking is provided.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Internet
Hot tub
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Room service
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
335Reviews
2Q+A
15Room tips
Traveler rating
  • 129
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  • 49
  • 17
  • 8
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Popular mentions
Check in and check out were really fast, rate was good. Rooms are big, clean, wel maintained, A/C worked perfectly, with almost no noise. Once I left, and I arrived to the airport, I realized I had forgotten my ipad, charger, clock in the room, I immediately called the hotel, and they kept all the stuff I left in the room, and the next day one of my colleagues picked it up. Great customer service!. Restaurant has really good dishes for dinner. Breakfast just ok. Excellent hotel in general!
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Had a good stay for work in the Sonesta Barranquilla. The check-in process was incredibly long, and multiple staff needed to consult on a single reservation (same way for others in line). Other than that, everything was good at the hotel. The room decor might be a little dated but seemed to be of good quality. Breakfast was free, and the selection/quality of this breakfast far exceeds the typical free breakfasts in US hotels. Staff was friendly, and checking out was smooth.
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Response from Sonesta B, General Manager at Sonesta Hotel Barranquilla
Responded May 13, 2019
Dear Guest. We are proud to have exceeded your expectations and to have made your stay a good experience with us. We are certain that very soon we will have the pleasure of having your presence again and thus obtain comments that, like this one, impel us to continue offering our differentiating service. So according to your comment we will be working to improve the process of the recption and make it more efficient. Thank you for the time taken to give us your opinion. Sincerely,
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You can't make this stuff up. At check in the staff member insinuated I was with an escort when it was a friend waiting for me to check in to go to dinner, she quizzed us about who was staying in the room -none of your F business that's who!! Then in the morning at 6:30 AM I am woken by this horrendous music I try to find out where it's coming from there's an Easter celebration outside the hotel but not there. I track it to a service room close to my room and there's this horrid music blaring from the maintenance staff. I reported to the front desk and was told sometimes they play music in the hotel. Really I'm sure your guests appreciate that in the afternoon not 6-7AM. So I drag myself somewhere to get pace and quiet the breakfast room, sit in the corner to do some work and have a coffee. It fills 30 mens later with families and the manager tells me he needs the table. I will never never stay in this hotel or one of these American chain hotels again, I should have gone with my gut and stayed in a local hotel where they care about your experience!! The lady serving me coffee Maria Jose was very sweet - they should clone her and put her at every station in the hotel!!
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Response from Sonesta B, Manager at Sonesta Hotel Barranquilla
Responded Apr 20, 2019
Dear Mr. Duncan. We send you a warm greeting from the Sonesta Hotel Barranquilla family. We are so worried about the inconveniences that you got in your most recent stay with us. we´re Talking to the receptionist who attended to you at the check in time, she explains that she only needed the ID from the girl who visited to you, who mistakenly thought that she would go to your room; we guarantee that we will work on the subject to avoid situations like yours being repeated in our hotel, regarding the breakfast issue is being evaluated by the general staff to guarantee better moments in our hotel. We appreciate the recognition you make to our waitress María José, who was notified with yours compliments. We wish to have a new opportunity to offer you a better experience. Sincerely,
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We spend our Crhistmas 2018 vacations in this hotel- eight days. Hotel Sonesta provided us with the best customer service we have had compared to other hotels. We arrived on the December 24th at 11:30pm. We were hungry and tired, so we called restaurant room service at around 12:00am and received fresh delicious food in the middle of the night without any delay or complain! we were amazed! Also, on the top floor of the hotel the pool is located and you'll have an incredible view of the city. The only negatives I would give this hotel are the gym-lack of machines and very small space. (although, if you don't care about the gym during vacations then ignore this!) and the other one would be a recommendation- if you eat the snacks left in the room you'll be paying an overpriced amount, so buy your snacks out of the hotel to save money. Otherwise you'll be paying triple for a pack of peanuts.
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Response from Sonesta B, General Manager at Sonesta Hotel Barranquilla
Responded Jan 14, 2019
Dear Guest. In behalf of Sonesta Hotel Barranquilla receive a warm greeting We are thankful for your remarks, and are committed to take actions as needed. We appreciate the time that you have devoted to express your comments, and we`re certain that you will feel the difference in your future stays. Sincerely,
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The Sonesta is probably my favourite hotel in Barranquilla. Being on business trips at the Colombian Coast you can get there easy from Cartagena as well as from the airport. The hotel itself has good equipped rooms with comfortable beds, a gym, meeting rooms and a business center, and also a small spa area. But one of the best featueres is the great and delicious breakfast buffet which I enjoy every time. The staff of the hotel is amazing, very helpful and friendly, they always welcome me like being at home in their hotel. For my company we also hosted some events there and the service before, throughout the event and afterwards was excellent. Thank you so much, you have a great team!
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Response from Sonesta B, General Manager at Sonesta Hotel Barranquilla
Responded Nov 27, 2018
Dear Guest. It is a pleasure for us as hosts to meet your expectations, which makes us continue working to offer a good service, beforehand I inform you that I will make your observations known to all our workers and congratulate them for the good work they are doing. We hope to see you in our hotel. Sincerely, William R. Escobar Osorio.
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PRICE RANGE
$54 - $76 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAtlantico DepartmentBarranquilla
NUMBER OF ROOMS
126
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