We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Urumqi Hotel

Save
Traveler (139)
Room & Suite (74)
Dining (15)
Overview
  • Excellent31%
  • Very good54%
  • Average10%
  • Poor4%
  • Terrible1%
Travelers talk about
“shopping mall”(7 reviews)
“spg platinum”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (325)
Filter reviews
82 results
Traveler rating
17
44
9
9
3
Traveler type
Time of year
LanguageEnglish
More languages
17
44
9
9
3
Show reviews that mention
All reviewsshopping mallspg platinumdining facilitiesbit dateddecent hotelcomfortable stayswimming pooltwo nightscomfortable bedchinacitymuseumktvbtwinternetconcierge
FilterEnglish
Updating list...
1 - 5 of 82 reviews
Reviewed 2 weeks ago via mobile

The hotel is located in a convenient location with shopping malls, restaurants and a museum nearby. Check in is quick. However I am not sure this is a typical Sheraton experience. There is no dedicated area for spg members checked in, the service for breakfast...More

Thank EastmeetsWestAB
Reviewed May 19, 2018

It's a Sheraton so it has standards and this hotel uphold them. Nice sized room, clean and comfortable bed, certainly meeting expectations. The only let down was the lobby which looked as though it was designed as a shopping mall, in fact knowing the way...More

Thank Anglotraveller
Reviewed February 18, 2018

Rooms were very comfortable, but ordinary. Age showing in places such as moldy bathrooms, and chipped furniture. Great breakfast, and best coffee in Xinjiang. Convenient location, and walking distance to an alley (across the road, via the underpass, and turn left) with local street food...More

Thank NikolosSG
Reviewed February 10, 2018

I choose this hotel as it was one of the few international brands in Urumqi. I was picked up at the airport by a friendly driver and check-in staff all spoke English - communication was no problem with the staff I dealt with. My room...More

1  Thank rgj64
Reviewed November 29, 2017

The sheraton in urumqi is right in the city center. It cost 30-40 cny for a taxi ride from or to the aiport. Lounge staff were great. There was a nice welcome for spg platinum member. There are great local beers in the lounge. I...More

Thank dewei j
Response from 玮 刘, 经理 at Sheraton Urumqi HotelResponded December 13, 2017

Dear Guest: Thank you for choosing Sheraton Urumqi Hotel and share your experience with us .We are updating the facilities of the hotel and we believe that it will bring you a better experience for your next stay,we sincerely look forward to welcoming you soon.

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Free Parking
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
$119 - $193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Urumqi
#22 Best Value Hotel in Urumqi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Urumqi
#22 Best Value Hotel in Urumqi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (139)
Room & Suite (74)
Dining (15)
Pool & Beach (3)
Business Center & Event Rooms (3)
Questions & Answers
Get quick answers from Sheraton Urumqi Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Try for a high room on the south side, with a view of Red Hill"
Read review
"Never hurts to ask for an upgrade."
Read review
"The higher in the tower the better the view."
Read review
"Higher floors give great views of Urunqi"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing