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The hotel is very clean and comfortable. The give us some fruits and nuts which was a pleasant surprise. But some things could be better: I had trouble to access the eu-fi during all my stay. The towels were very soft, but couldn't dry. And...More
Management response:Responded August 16, 2017
Thank you for choosing our hotel. I am very sorry for your encounter. It is difficult to call a taxi during the 6,7,8,9 month (the peak tourism season of SinKiang).You mentioned the vehicles(you ask the frontdest ), the vehicles belong to the travel...More
The room was perfect, the a/c (important most of the year) functions well and quietly. Beds very comfortable. There were problems with the wifi which the hotel staff was able to sort out. Nice bathroom, great attendants. Friendly and helpful front desk people.
Thank Michael C
Management response:Responded May 30, 2017
We very much appreciate your comments regarding your stay at the Grand Mercure Urumqi Hualing.
It is always a pleasure to receive positive feedback in terms of Service. I will share your comments with our team. I am sure that this feedback will...More
Good room size . Only one green and one red tea bags were provided . No coffee or breadfirst tea or milk . So bring you own . Breadfirst selection is not too bad . However we did have sea food buffet dinner in the...More
Management response:Responded May 26, 2017
Dear Guest, thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Grand Mercure, we strive to...More
There's not a lot of international chain hotels in the region and this one stands out as it's rather massive and its uniquely located in the city.
There is a huge wholesale market just in front/bottom of the hotel .. we were told that the...More
Management response:Responded February 5, 2017
Thank you for staying with us on your last visit and appreciate your positive feedback and comments. Here at Grand Mercure Urumqi our team is always striving to meet up with our guests’ expectation. We hope to welcome you again to our hotel in the...More
Not a happy experience right from the word go. Firstly, the location is not good. There are masses of people selling meat on skewers, but I'm vegetarian. Lots of little shops selling tat. Nowhere to walk except the main road. Pollution big time.
1 Thank kinnie0001
Management response:Responded November 20, 2016
Thank you for selecting Grand Mercure Urumqi on your last visit to the city. We apologised sincerely for not meeting up with the expectations that your should experience here. Rest assured that your feedback and comments are very important to us and will give us...More
$59 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#2 Luxury Hotel in Urumqi
#2 Best Value Hotel in Urumqi
Non-Smoking Rooms ,
Number of rooms
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