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The White Birch was exactly as expected. Not up to the standard of other hostels in China but not bad in reality. Yes it was a little dirty and dingy. The staff were friendly enough for me and the wifi worked okay. It is in...More
The hostel is well located in the city very near a Carrefour supermarket. The place is slightly dirty, with mold growing on the ceiling in the shower. The staff was not the most helpful nor polite when approached with directions and simple tourist information. I...More
This hostel was ok, I would probably stay here again but nothing to rave home about.
- staff: very helpful, organised my Kanas trip, helped with tourist info and transport options; info on Kazakh visas
- baggage storage
- laundry is cheap
This hostel is filthy, by far the dirtiest place we have stayed in during our five months traveling. They have cleaners who do a very slap dash cleaning job everyday, and I was so tempted to start cleaning the place myself I was so disgusted....More
Everything about this hostel was truly aweful. Our room was grotty and had not been cleaned, the sheets were stained, the bathroom stank and had no toilet paper, their was dog poo in the corridors, the reception smelt of faeces and the staff were that...More
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