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No.9 Binjiang Middle Road, Jinjiang District, Chengdu 610020 China
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Traveler (574)
Dining (88)
Room & Suite (4)

About

#19 of 3,146 in Chengdu
Location
5.0
Cleanliness
5.0
Service
4.8
Value
4.6
Your Reign of Excellence Wanda Reign is the luxury hotel brand of Wanda Hotels & Resorts. Perfectly located in gateway cities across the world, Wanda Reign Hotels welcome the most distinguished guests with its elegant and extravagant feel and the finest service. After the successful opening of Wanda Reign Wuhan in 2014, by the end of 2015, Wanda Reign Chengdu will unveil its glamour to the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Russian, Spanish and 1 more
1144Reviews3Q+A4Room tips
Traveler rating
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SbonM wrote a review Dec 2021
1 contribution
+1
This is by far one of my favourite hotels in the city. The service is excellent - from the moment you walk in. The staff is friendly, and very accommodating. The room is spacious, beautifully decorated, and has an incredibly comfortable bed. The hotel is equipped with many facilities - you never get bored. All room amenities are of good quality. There are many food options that accommodate different dietary requirements. The restaurant on the 41st floor has a lovely view of the city. I recently had a birthday dinner there, and Basil and his wonderful team ensured that everything ran smoothly. I look forward to my next visit!
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Date of stay: October 2021Trip type: Traveled
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Response from 万达瑞华酒店 成都, Marketing at Wanda Reign Chengdu
Responded Dec 9, 2021
Dear guest, thank you for staying at Wanda Reign Chengdu. I'm glad to know that you enjoyed your stay. Wanda Reign Chengdu is the second luxury hotel under Wanda Hotels & Resorts Management Co. LTD. The hotel has 240 elegant and stylish guest rooms and suites, with elegant Chinese design style and high-tech facilities, bringing guests the ultimate luxury comfort experience. ZHEN Chinese restaurant is located on the 5th floor of the hotel, presenting the essence of Sichuan and Guangdong cuisine. Located on the 41st floor, Cafe Reign offers delicacies from all over the world with a panoramic view of Jinjiang river and charming metropolitan area of Chengdu. The lobby Lounge on the top floor offers exquisite coffee and afternoon tea in an elegant atmosphere brimming with romance. The hotel also has four private rooms of the River Drunk restaurant, SHUI Spa Center, Galaxy Bar and Universe KTV. We look forward to more luxurious experiences at your next stay.
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Rachel wrote a review Nov 2021
Cairo, Egypt42 contributions22 helpful votes
Absolutely incredible stay. Welcomed downstairs and escorted upstairs to our lovely suite where we were given a tour of not only the room but also all the facilities. All amenities are incredibly clean and everything is as advertised. Basil took care of my friends and I like no other! Will definitely be back for another staycation soon!
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Date of stay: October 2021Trip type: Traveled
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Response from 万达瑞华酒店 成都, Other at Wanda Reign Chengdu
Responded Nov 8, 2021
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Wanda Reign Chengdu. We are delighted to know that you enjoyed your stay with us and that our facilities, amenities and our colleague Basil's good service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Hotel Management
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Zarza's Travels wrote a review Jul 2021
China376 contributions70 helpful votes
+1
By far the best hotel I have stayed in during my time in China! The service levels rival that of some of the top hotels have stayed in in Europe and Asia. I strongly recommend ex-pats to experience this hotel, which offers service like none of the big chain hotels do. From the moment I walked through the entrance on my first day, to leaving on the last - every interaction was exceptional! Basil, the Deputy Manager was incredible - no question or request was too much, and his attention to detail and attentive service made my stay in the hotel and in Chengdu amazing. He helped me to arrange everything from laundry to tickets to the Sichuan opera, and genuinely cared about my stay with Wanda Reign. Even after I left he kept kept touch to ensure my further travel plans worked out. The decor of the hotel was truly beautiful, the most wonderful chandeliers and attention to detail everywhere was exceptional. The cleaning team did a phenomenal job, and the room was made up twice a day - with lovely touches such as little personalised notes and presents! I am a stickler for cleaning and genuinely I could not fault any area of cleanliness in this hotel. The room was incredibly well equipped, with a deep soak bath, excellent range of drinks / coffee machine and a super comfy bed! Electric curtains and smart technology using an IPAD to control everything was really efficient. I also have to comment on the wall paper in the room - it was beautiful! The food selection offered and amazing aray of Eastern and Western food to meet all tastes, and the lobby lounge served excellent coffee, afternoon tea, wine and cocktails - with exceptional service and lovely view! The service in the bar was incredible - Eudora was particularly helpful and welcoming. The equipment in the gym was high quality and offered a range of cardio and weight machines, and the pool was a relaxing place to unwind. I really didn't want to leave this hotel, and I will absolutely use this hotel and this brand again in the near future. I can't recommend it highly enough! A big thank you in particular to Basil, Eudora and the cleaning team - you are an amazing team 😀👏🙌
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Date of stay: July 2021Trip type: Traveled
2 Helpful votes
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Response from 万达瑞华酒店 成都, Other at Wanda Reign Chengdu
Responded Jul 28, 2021
Dear guest! Thank you for choosing to stay at Wanda Reign Chengdu and taking the time to share your stay experience with us. I am honored that the hotel has given you a good impression in terms of hardware facilities and software services. Thanks for your support of Wanda Hotels & Resorts. Your recognition of us will greatly encourage us to serve our guests with a more enthusiastic attitude! Wanda Reign Chengdu is Wanda Hotels & Resorts' second premium luxury hotel. Inheriting traditional Eastern culture and Western hospitality, Wanda Reign Chengdu delivers a gracious and sincere welcome to you. Located in the central business district of the city, the hotel is near the Jinjiang River, the mother river of Chengdu, overlooking Chengdu landmark Tianfu Square to the north, and the pleasant Jinjiang scenery to the south. It is close to the scenic spots in the city. Rooms are equipped with modern intelligent hardware facilities: PM2.5 air purification automatic monitoring system, provided with iPad control system, full control of lighting, curtains, TV, room ordering; Electronic imaging cat eye, Bose speaker, Nespresso machine, mirror embedded TV, intelligent toilet, etc. Most of the rooms are equipped with full-body massage chairs, so that guests can relieve their daily fatigue. We care about every detail, and strive to create a distinguished experience for guests, to create a comfortable and relaxed residence in Chengdu. We sincerely look forward to your return to the hotel in the near future for another luxurious and intimate visit to Wanda Reign.
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Shadri A wrote a review Jul 2020
3 contributions1 helpful vote
The worst buffet in chengdu,they didn't re-fill empty stations. Certain stations didn't have utensils to be used. Sushi was horribly big and tasteless, some had huge slices of banana!!. Very little choice of food. Basically the whole buffet felt cheap and unappealing. Better food could be found in any boutique restaurant in chengdu. This was my second bad experience in Wanda and hopefully my last.
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Date of stay: July 2020Trip type: Traveled
1 Helpful vote
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Response from yi coral, 营销 at Wanda Reign Chengdu
Responded Jul 14, 2020
Dear guest thank you for choosing Wanda Reign Chengdu and sharing your stay experience. We are delighted to know that you had a pleasant stay with us, especially impressed by our service quality. We value your patronage and look forward to the opportunity to welcome you back to the hotel in the future.
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Victoria wrote a review Jun 2020
3 contributions
When the first time I came in, I felt the warm welcome from everyone. It was really nice. I love the atmosphere around the place. We had a great meal in that restaurant and Mandy was helping us a lot. She is such a considerate and caring person. I love this place.
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Date of stay: July 2019Trip type: Traveled
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Response from wandareignAliceYang, Public Relations Manager at Wanda Reign Chengdu
Responded Jun 8, 2020
Dear guest, thanks a lot for staying with us, and gives the full score! We are really pleased to know that you have enjoyed your stay with us, we will be shared within the whole team. We look forward to welcoming you back to our hotel soon.
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juliemcp wrote a review Sep 2019
Elbert, Colorado176 contributions157 helpful votes
This was one of the best hotels we visited during our tour of China! We were instantly impressed with beautiful lobby located on the 41st floor. The check in process was quick and our room was prepared and ready for our stay. We had a beautiful room on the 33rd floor with view of the river and city below. The room was quiet and had every amenity we could think of and more. The lighting system was incredible and allowed the room lights to be controlled from the end tables near the bed. The bed and linens were very comfortable and we slept so well each night. The breakfast each morning was abundant and extraordinary! So many options and everything we tried was delicious. Lastly, we were very impressed with the service we received. Our Chinese language skills are not the best, but the staff really tried hard to help us with any requests we had and would routinely go out of their way to find someone who could speak to us in English if they could not assist us. We really appreciated their efforts very much. One night during our stay, we had tickets to the Sichuan Opera. Unfortunately, this was during a holiday evening and taxis were hard to come by. Ricky worked diligently to find us a taxi/car service so we could make it to the performance on time. We were so grateful for all his efforts as we did not miss the opera and we ended up having a wonderful evening that night. Our entire experience with the Wanda Reign Hotel was amazing in every way and we thoroughly enjoyed our stay!
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Date of stay: September 2019
Value
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2 Helpful votes
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Response from wandareignAliceYang, 公关经理 at Wanda Reign Chengdu
Responded Oct 2, 2019
Dear guest, thank you for staying with Wanda Reign Chengdu and sharing your feedback. It is our pleasure to learn that our accommodation,facilities, food and service are up to your standard and our staff had left you a really good impression. It is our job and responsibility to help every guest and try our best to satisfy their needs. Thank you again for sharing your kind words and we look forward to welcoming your back in the near future!
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Navigator488005 wrote a review Sep 2019
3 contributions4 helpful votes
Beautiful appearance with the lack of a 5 star hotel standard. Here are my THREE complaints: 1. Very poor service on September 18th at the breakfast buffet when I ask for a frenshly squeezed juice, the service person refused to provide the service for me even though the squeeze equipments and fruits are present to provide the service. Very disappointing. 2. At the bar, they do not have any standard on the quantity of the poured wine. I order a 6 ounces glass of wine, they gave me only two ounces. I complaint to the bartender why so little wine. The bartender said sorry and just added a few more drops but still way below the 6 ounces standard. I am surprised that they do not have any standard with their wine services. Whereas,the American standard are 6 or 9 ounces per glass of wine. 3. At the time of my check out they want to charge me an extra $30RMB because one of the smallest towel was dirty. Which was so ridiculuous and I refused to pay the $30RMB because it is not my duty to clean the towel it should be the basic sevices of the hotel.
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Date of stay: September 2019Trip type: Traveled
1 Helpful vote
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Response from wandareignAliceYang, 公关经理 at Wanda Reign Chengdu
Responded Sep 26, 2019
Dear Guest,Greeting from Wanda Reign Chengdu! First and foremost, I would like to thank you for choosing Wanda Reign Chengdu as your travel destination; I also thank you for taking time to share your stay experience with us. We have received your suggestions and conveyed to related departments, we will carry out breakfast buffet service and beverage trainings to employee in order to provide sufficient and effective service to our guest in the future. And we are sorry that we need you to pay the towel cleaning fee, because the towel is stained that it cannot be cleaned, it can only be discarded. We hope you will understand. Please be rest assured, we treat your feedback extremely important, because we believe, only our loyal guest, like you, to tell us where we did good and where we should improve, this is the most important way to help us become stronger and stand out from these days competition! I’m looking forward to meeting you and welcoming you back in the near future!
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Edward wrote a review Sep 2019
Auckland, New Zealand2 contributions2 helpful votes
I have called this hotel before and asked some questions about the room and executive lounge.To my surprise,the stuff who answered the phone was not sure and not very clear for their hotel’s policy,and then Im trying to email this hotel,till now I haven't get any response,that's not a happy experience...
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Date of stay: September 2019
Service
Trip type: Traveled
1 Helpful vote
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Response from Roam39501136887, Public Relations Manager at Wanda Reign Chengdu
Responded Sep 3, 2019
Dear valued guest, thank you for taking the time to write a feedback. We do feel sorry on your imperfect experience with us. We have received your suggestions and conveyed to related departments, we will strengthen staff training for hotel knowledge and policy. But we are so sorry for we haven’t received any English emails during this week. You can send email to: reservation.chengdu@wandahotels.com, if you have any question. Thanks for your feedback, it is always important for us to receive constructive criticism in order for us to take the appropriate action for improvement. Our main intention is to make our guest’s stayed as much comfortable as possible whilst away from home. We look forward to welcoming you once more to the hotel in the near future.
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Pavel N wrote a review Jul 2019
6 contributions
+1
Clean comfortable rooms, beautiful Chinese luxury style, great location, delicious freshly cooked breakfast, great gym and swimming pool, management was very helpful and respectful to resolve booking issue.
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Date of stay: June 2019
Value
Location
Service
Trip type: Traveled
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Response from Climber48069275406, 经理 at Wanda Reign Chengdu
Responded Jul 7, 2019
Dear guest, thank you for choosing Wanda Reign Chengdu and sharing your stay experience. We are delighted to know that you had a pleasant stay with us, especially impressed by our room, breakfast, gym, swimming pool and service quality. We value your patronage and look forward to the opportunity to welcome you back to the hotel in the future.
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Bdbdjdj wrote a review Jun 2019
1 contribution
The lobby on the 41st floor is very shocking, the service is excellent, and the check-in experience is also excellent. Come to Chengdu's preferred hotel. I love the smell of the towel. It is really make me feel at home!
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Review collected in partnership with 单个酒店
Date of stay: June 2019Trip type: Traveled
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Response from wandareignAliceYang, 公关经理 at Wanda Reign Chengdu
Responded Sep 25, 2019
Dear guest, thank you for choosing Wanda Reign Chengdu and sharing your experience. We are delighted to know that you had a pleasant stay with us, especially impressed by our service. We look forward to welcoming you back soon.
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PRICE RANGE
$117 - $154 (Based on Average Rates for a Standard Room)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
240
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Frequently Asked Questions about Wanda Reign Chengdu
Which popular attractions are close to Wanda Reign Chengdu?
Nearby attractions include Chunxi Road Pedestrian Street (0.7 miles), Chicony Plaza (chunxi road) (0.7 miles), and Far Eastern Department Store (Royal Street East) (0.7 miles).
What are some of the property amenities at Wanda Reign Chengdu?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Wanda Reign Chengdu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wanda Reign Chengdu?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Wanda Reign Chengdu?
Yes, free parking is available to guests.
What are some restaurants close to Wanda Reign Chengdu?
Conveniently located restaurants include Good Good Mexican Grill (Tangba Street), Longchaoshou, and Xiaolong Kanlao Hot Pot (Chunxi).
Are there opportunities to exercise at Wanda Reign Chengdu?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Wanda Reign Chengdu have an airport shuttle?
Yes, Wanda Reign Chengdu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Wanda Reign Chengdu have airport transportation?
Yes, Wanda Reign Chengdu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wanda Reign Chengdu?
Yes, dry cleaning and laundry service are offered to guests.
Does Wanda Reign Chengdu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.