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Renaissance Chengdu Hotel

Booking.com$92*
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#9 of 2,668 Hotels in Chengdu
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$92*
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$93*
$92*
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Renaissance Chengdu Hotel
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230 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Shanghai, China
Reviewed 4 days ago NEWvia mobile

前台Barney 非常专业!我有一大堆文件和箱子,但是Barney非常有耐心的帮我搬运我的东西,虽然耽误了他快半个小时,但是他依然态度良好,特此感激! Barney at the front desk is extremely professional! I had a ton of work documents and a giant moving box, but Barney patiently help move my stuff. The whole process took almost half an hour, but he still maintained a great attitude. Thank you Barney!

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Helpful?
Thank byu123
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review
Google Translation

尊敬的客人, 感谢您入住成都首座万丽酒...

Reviewed 1 week ago via mobile

Very pleased that I chose a great hotel.The location of this hotel is very good, there are super nice night view, close to the subway station. All the staff are very patient, enthusiastic, which makes me very touched. In particular, In my stay twice, the reception staff are taking care of me in particular. A young EC, called Ann, pretty...

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Helpful?
Thank TheBccv H
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward...

San Francisco, California
Reviewed 2 weeks ago

The Renaissance is about an hour walk away from the main tourist areas of Tianfu Square, Peoples Park, Wuhou Temple and the attractions around them, but, the walk is worth it for the experience of the city. The staff went out of their way to make sure I was comfortable, the room was quiet and comfortable, and the Sichuan choices...

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Helpful?
Thank David M
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

Edinburgh, Indiana
Reviewed 3 weeks ago

The location of this hotel is very close to the airport, only 20 minutes of driving, the executive room is very spacious with double sinks, very clean, Internet speed is also very fast and vpn works fine. The club lounge service and food is first class, in my 3-day stays, I have tasted roast beef, lamb rack and tariyaki salmon,...

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Helpful?
Thank jiashanuk
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

Boston
Reviewed 4 weeks ago

We stayed at the Renaissance Chengdu for 3 nights during a short visit to see the pandas and Leshan giant buddha. Hotel is geared more for business but has great facilities and staff. We were on the club level and had access to the club lounge which provided free breakfast and light dinner at happy hour. The food options were...

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Helpful?
Thank nybos
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

Denver, Colorado
Reviewed 4 weeks ago

Over-night in Chengdu on the in/out legs of a Nepal trip due to long layovers. Great choice. Short airport rides from/to CTU. The hotel staff rocks and the rooms are great. I stayed in rooms 3110 & 2810, which are now on my list of best hotel rooms ever! Good location in Chengdu, near the metro and on the main...

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Helpful?
Thank Jay G
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

Reviewed April 20, 2017

After 2-hour flight delay and arrived hotel at midnight. Staff were trying their best to read the booking sheet but seems they were not familiar with reservations via booking engine. after my help on reading finally got the rooms arranged. Breakfast was fine although staff were not well trained under international group standard.

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Helpful?
Thank CindyLGGP
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear Customer, Thank you for choosing stay at Renaissance Chengdu Hotel and taking time to share your feedback with us. Please accept our sincere apology for the inconvenience the service caused in the check-in time and breakfast time. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.We...

Reviewed April 10, 2017

The hotel is well located. The front desk staff were very welcoming and professional. Front desk manager Season Tang was so kind and helping. ALL my room preference was remembered and most of all honored. The room was spacious and well decorated. Definitely recommend this property

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Helpful?
Thank 玉白 任
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

Hong Kong, China
Reviewed March 24, 2017

At least 3 staff at most of the time therefore very attentive. The best Executive Lounge service I have ever had. I am new to Marriott hotels and not sure if they always have this kind of good service across the board.

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Helpful?
Thank Bong_Ha2002
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

Taipei
Reviewed March 14, 2017 via mobile

Staff is friendly, rooms are well cleaned and maintained. The breakfast selection is more than wide and good. Just lacking of a varsity of cheese. They've had old dried out cheese waiting for someone... All others is nice and Ok. Around the place are many restaurant in a higher level as this area is more like a hip place. However,...

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Helpful?
Thank Flyhead
Vicky K, Public Relations Manager at Renaissance Chengdu Hotel, responded to this review

Dear customer, Thank you for staying at Renaissance Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located at South Remin Road, north of the Tianfu Interchange Bridge. The first Renaissance property creates a ture urban retreat for Chengdu's business elite ... more   less 

Additional Information about Renaissance Chengdu Hotel

Address: No.48 section4, South Renmin Road, Chengdu 610041, China
Location: China > Sichuan > Chengdu
Price Range: $106 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Chengdu Hotel 4.5*
Number of rooms: 348
Reservation Options:
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Hotel Style:
#9 Luxury Hotel in Chengdu
#23 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Chengdu Hotel staff and other travelers.
5 questions
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Nowra, Australia

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Questions? Get answers from Renaissance Chengdu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor”
jiashanuk, 3 weeks ago | Read review
“I always like higher floors for the views.”
  • View from Room - Looking South
  • Room 3110
TheJGuy, 4 weeks ago | Read review
“Approach Season in the front office, she is nice and professional.”
, Apr 10, 2017 | Read review
“Club rooms worth the extra money.”
travellerJervisBay, Dec 31, 2016 | Read review
“Ask for a high-floor room to avoide noise from the street at night”
  • Basic room layout, very functional
  • Gorgeous bathroom at room 2002
  • View from room 2002 at night
  • View from room 2002 in the morning
  • Workspace at room 2002
  • Room 2002
  • Gorgeous bathroom at room 2002
655tomasr, Oct 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$92* /night
View Deal
Orbitz.com$93
TripAdvisor$92
Travelocity$93
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*Disclaimer
Prices are for 1 room, 2 adults
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