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Shangri-La Hotel Chengdu

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Traveler (716)
Room & Suite (155)
Dining (74)
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Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“cafe z”(42 reviews)
“horizon club”(41 reviews)
“across the river”(23 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel Chengdu
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,404)
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750 results
Traveler rating
519
176
38
13
4
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LanguageEnglish
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519
176
38
13
4
Show reviews that mention
All reviewscafe zhorizon clubacross the riverirish barbars and restaurantsriver viewlobby loungeconcierge staffgreat facilitieswonderful hotelduty managerroom was spaciouspanda reservefitness centerchinese restaurantbreakfast buffetspecial thanks
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1 - 5 of 750 reviews
Reviewed today via mobile

Ideal location near river. Staff were attentive and helpful. We booked Deluxe River View Room which had a great view of the Anshun bridge and was spacious with usual high standards of Shangrila . Some lively bars in nearby streets across the river. Highlight for...More

1  Thank Kirsti26
Reviewed 2 days ago

it's amazing to think that as a business traveler that anything along the way becomes routine or normal. My airline routes and schedules have changed several times over the years. The restaurants I'd frequent have come and gone, faces change, upgrades and updates to hotels...More

Thank Rick B
Reviewed 3 days ago

Everything was meet my expectation as per standard of Shangri-La hotel that i used to stay. Room was spacious & clean, amenities were good, the staff hospitality were so friendly, facilities were good, meeting room was okey, food & beverages also good, plenty of option...More

Thank YohanesPeter
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 2 days ago

Dear YohanesPeter, thank you for sharing your experience at Shangri-la Chengdu Hotel. We are delighted that you enjoyed our facilities with Shangri-La hospitality, and look forward to welcoming you back to our hotel soon.

Reviewed 3 days ago

On our two week trip to China, this was our favorite hotel. Exceptional staff. Rooms are spacious and modern. A very nice bathroom! They were very accommodating to ensure we had adjoining rooms with connector doors as we were traveling as a family. Cafe Z...More

Thank Dale D
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 3 days ago

Dear Dale D, thank you for sharing your experience at Shangri-la Chengdu Hotel. We are delighted that you enjoyed our facilities with Shangri-La hospitality, and look forward to welcoming you back to our hotel soon.

Reviewed 5 days ago via mobile

Excellent experience at the Shangri La. Beautiful entry way with nice open area lounge and views of the river below. Staff was very helpful too George Hu recommend a great Italinan restaurant, Tivano, walking distance from the hotel. Also Viven Pang the duty manager greated...More

Thank Scott B
Response from Thomas G, General Manager at Shangri-La Hotel ChengduResponded 4 days ago

DearScott B, Thank you for staying at Shangri-La Hotel, Chengdu and sharing the feedbacks with us. We are delighted to be chosen as your preferred hotel in Chengdu and look forward to turning your next visit into another memorable experience.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
$165 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Chengdu
#2 Family Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#6 Spa Hotel in Chengdu
#8 Luxury Hotel in Chengdu
#174 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$165 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Chengdu
#2 Family Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#6 Spa Hotel in Chengdu
#8 Luxury Hotel in Chengdu
#174 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (716)
Room & Suite (155)
Dining (74)
Pool & Beach (6)
Business Center & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Estu Lestari D
April 29, 2018|
AnswerShow all 8 answers
Response from 317frederich | Reviewed this property |
I was at a company event and I had a Muslim staff. She mentioned that they do have but most days she was going to an external venue for food. Generally it was not easy for her to find halal certified food at Chengdu. We were... More
0
Votes
Kate T
September 20, 2016|
AnswerShow all 10 answers
Response from Ingarfield | Reviewed this property |
Yes indeed they do.
0
Votes
Room Tips
"hi floor room is all the time recommended"
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"Much to recommend if you are on a high floor"
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"ask for river facing rooms"
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"for views, choose the river view"
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