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The St. Regis Chengdu

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Traveler (558)
Room & Suite (185)
Dining (61)
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Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“butler service”(29 reviews)
“spg platinum”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
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Reviews (460)
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213 results
Traveler rating
175
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8
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LanguageEnglish
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175
21
8
3
6
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All reviewsbutler servicesocial restaurantspg platinumrooftop barbath amenitiesautomatic toiletthe toilet seatdouble sinkshigh techelegant hotelturn down servicegreat propertywelcome drinkspacious roomconcierge teamcorner roomexcellent stay
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1 - 5 of 213 reviews
Reviewed 2 weeks ago via mobile

We stayed here for one night on our way to Lhasa. We considered lesser hotels since it was only a 1-night stay, but after scouring the reviews, we decided on St Regis Chengdu. And we were so glad we did. From the moment we arrived,...More

1  Thank apecalvin
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 1 week ago

Dear valued guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that we made your stay a memorable one. I can assure you that the team...More

Reviewed 3 weeks ago

The staff of St. Regis Chengdu is among the best we have ever experienced in top hotels. Extremely friendly and helpful, competent and efficient. Rooms are HUGE. Fine dining restaurant is really great with excellent wine list and very reasonable prices. Young woman running the...More

Thank alexander_doepel
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 2 weeks ago

Dear valued guest , Thank you for taking the time to share your valuable feedback with us. The team and I are delighted to know that you enjoyed your stay with us and that our staff and our room facilities made your stay experience more...More

Reviewed 4 weeks ago

Truly excellent hotel. Large and well equipped rooms with everything in perfect working condition (except very few minor maintenance issues which should have been noticed by the housekeeping staff). Very nice staff generally speaking very good English. Very good breakfast with many choices ... and...More

Thank ED5611
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 2 weeks ago

Dear valued guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff and breakfast offering made your stay a memorable. We welcome all feedback hence...More

Reviewed 4 weeks ago via mobile

This is a great hotel. Excellent location right near restaurants and a mall. Food as expected. Service always warm and helpful. Happy hour in Decanter nightly with a very nice drink menu and some awesome appetizers. The staff is attentive Social is open all day....More

Thank Robin S
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 2 weeks ago

Dear valued guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that you were satisfied with the hotel’s culinary offerings. I shall share the feedback with...More

Reviewed 4 weeks ago

Have stayed in several St. Regis around the world. This is the hotel that you can't go wrong with everywhere. The location is superb. Polite staff. Room is also wonderful (Love the Chinese cabinet where they store minibar). Bathroom is spacious and luxurious. I have...More

1  Thank Hollychiu
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 2 weeks ago

Dear valued guest , Thank you for choosing The St. Regis as your home when in Chengdu and for sharing your valuable feedback with us. As our valuable guest, we are delighted to read that you enjoy the facilities and that the team is engaged,...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$187 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Chengdu
#14 Luxury Hotel in Chengdu
#176 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$187 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Chengdu
#14 Luxury Hotel in Chengdu
#176 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (558)
Room & Suite (185)
Dining (61)
Pool & Beach (8)
Business Center & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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Gregory G
February 4, 2018|
AnswerShow all 4 answers
Response from Nils Y | Reviewed this property |
There is no airport shuttle service. You can arrange a car through the hotel, but it is expensive. An Uber is about RMB 125 and a taxi was less than half the cost of the Uber. The ride to the hotel takes 30-40 minutes... More
1
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Room Tips
"Best luxury hotel in Chengdu"
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"The best customer service, great value."
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"get room away from elevators and high up"
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"Room far from elevator would be better!"
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