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The Ritz-Carlton, Chengdu

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Traveler (705)
Room & Suite (187)
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Ratings and reviews
#4 of 2,961 Hotels in Chengdu
Certificate of Excellence
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“the club lounge”(59 reviews)
“flair bar”(14 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
The Ritz-Carlton, Chengdu overlooks the city's central Tianfu Square. Our luxury hotel in Chengdu, China offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the vast, emerging potential of Western China's dynamic economies. With guest...
Offers from The Ritz-Carlton, Chengdu
Special Offer: Member Rates
Hotel deals
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Location and contact
No.269 Shuncheng Main Street, Qingyang District, Chengdu 116017, China
Name/address in local language
7.6 miles to Chengdu Airport
18 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (867)
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395
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13
6
2
Show reviews that mention
All reviewsthe club loungeguest recognitionflair barladies and gentlemenclub managerchief conciergenespresso machinelounge staffthe general managerchinese restaurantbest hotel i have ever stayedlittle touchesamazing hotelwe've stayedstar servicethe hotel managertianfu square
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1 - 5 of 456 reviews
Reviewed 6 days ago

I was kind of lost today being my birthday and it was my good fortune to have Frank the bellman at the Ritz Carlton answer a question for me. I was staying in the Lanson place next door. next door which if I am not...More

Thank 123susan456
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 5 days ago

Dear 123susan456, Warm Greetings from your Chengdu home! I do hope you had a great birthday celebration with us. On behalf of all of our Ladies and Gentlemen, I want to extend my sincere gratitude for your valuable time to writing such wonderful comments above...More

Reviewed 2 weeks ago

Although I only stayed for a single evening, I found the Ritz-Carlton to be truly a world-class experience. What really sets this hotel apart is the personal service and attention to detail that seems to be instilled in every member of the staff. For example,...More

Thank PacJet
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 1 week ago

Dear PacJet, We appreciate your time to write this nice review, and It is with great pleasure to hear that you had a memorable experience with us, and that you enjoyed the attentive service provided by our Ladies and Gentlemen. We work tirelessly to ensure...More

Reviewed 2 weeks ago

Great location and wonderful reception team. Although the hotel is of the usual high standard from a Ritz Carlton you would expect, it really is the people who make the difference, even to the extent of asking me one day if there was anything they...More

Thank sharon L
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 2 weeks ago

Dear sharon L, We appreciate your time to write this nice review. I will definitely share your comments with our ladies and gentlemen, especially Frank. we are happy to read that everyone enjoyed the hotel as much as the adventures in Panda City. Again, thank...More

Reviewed 2 weeks ago

I was fortunate enough to chose this fabulous hotel for our stay in Chengdu. The customer service we received was exceptional. After telling the concierge about our unsuccessful dining experience the first night before (we couldn't find a restaurant with English descriptions), one of the...More

Thank GreatLakesgirl29
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 2 weeks ago

Dear GreatLakesgirl29, Thanks for such kind words. Our Ladies and Gentlemen really appreciate it. We are always happy to touch our guest’s heart by providing genuine care. We are very happy that you felt at home at The Ritz Carlton Chengdu. Thanks again for your...More

Reviewed 2 weeks ago via mobile

I returned to Chengdu for work recently, after having not been there in over four years. And of course, I stayed at my favorite hotel, The Ritz-Carlton Chengdu. I was equally, if not more impressed with the hotel during this visit as I was during...More

Thank LesterMore
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 2 weeks ago

Dear LesterMore, On behalf of all of our Ladies and Gentlemen, I want to extend my sincere thank you for choosing us during your last stay in the Panda city. And also thank you for your valuable time to writing such wonderful comments above which...More

View more reviews
About
Description
The Ritz-Carlton, Chengdu overlooks the city's central Tianfu Square. Our luxury hotel in Chengdu, China offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the ...More vast, emerging potential of Western China's dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom's featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (705)
Room & Suite (187)
Dining (55)
Pool & Beach (12)
Business Center & Event Rooms (10)
Family and Play Areas (5)
Questions & Answers
Ask a question
ryannmcneil
August 24, 2017|
AnswerShow all 10 answers
Response from Acepelli | Reviewed this property |
A taxi is very affordable.
0
Votes
hong1231
June 25, 2016|
AnswerShow all 6 answers
Response from Colin R | Reviewed this property |
You can pay for the other child. I would simply ask the concierge for 1 more complimentary breakfast for the child since they won;t eat much. Tell them that I sent you.
1
Vote
Marcel_RCCD
September 23, 2015|
Answer
Response from TravelExpertMA | Reviewed this property |
I posted the review long ago. Lesli Gordon The Travel Collaborative/Tzell Cambridge MA 02138
0
Votes
Room Tips
"We had a room which included the club lounge where we were able to have breakfast and pre dinner drinks which..."
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"We were on the top (41st) floor and had excellent city views."
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"Eat in the restaurant and order Wasabi prawns"
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"City views, Cooler Room or Club level, depends on your status"
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