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The Ritz-Carlton, Chengdu

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Room & Suite (227)
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About

Location
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Travelers' Choice 2019 Winner
Certificate of Excellence
The Ritz-Carlton, Chengdu overlooks the Chengdu, China's central Tianfu Square. Our luxury hotel in Chengdu offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the vast, emerging potential of Western China's dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom's featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Romantic
Luxury
HOTEL CLASS
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1,139Reviews
1,157Photos
8Q+A
100Room tips
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Popular mentions
+2
Stayed 2 nights in Chengdu and selected the Ritz Carlton as my hotel choice. Excellent service started right from the airport with the hotel arranged pickup service. Check-in was a breeze and the room was wonderful, spacious with a big living room area. Had dinner at the Dining
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded 2 days ago
Dear LeeYewFei, On behalf of all Ladies and Gentlemen of the Ritz Carlton Chengdu, I would like to thank you very much for staying with us, and taking your valuable time for write such wonderful comment above which I’ve shared with Team. I am thrilled to know you had an memorable stay and more importantly, it is very heartwarming to know that is our exceptional personalized service made you feel wonderful. Besides, we are having ETRO Paisley Fashion afternoon tea at Lobby Lounge, and Fantastic local Sichuan cuisine ad Cantonese cuisine at Chinese Restaurant on 26/F, welcome to join and I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Again, thank you for your comments and we sincerely look forward to welcoming you back soon again. Warm regards, Marcel Damen Acting General Manager
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We stayed here for two nights. The overall impression is excellent. In particular the staff made you feel well attended wherever you are at the hotel. The view from the room is spectacular overseeing the City of Chengdu. Guest manager Cassie has been extremely helpful. Lastly a
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded Jan 16, 2019
Dear centergroup, On behalf of all Ladies and Gentlemen of the Ritz Carlton Chengdu, I would like to thank you very much for staying with us, and taking your valuable time for write such wonderful comment above which I’ve shared with Team. I am thrilled to know you had an memorable stay and more importantly, it is very heartwarming to know that is our exceptional personalized service made you feel wonderful. I will share your comments with Cassie & concierge team to keep the whole team being encouraged. Besides, we are having ETRO Paisley Fashion afternoon tea at Lobby Lounge, and fantastic Chinese Restaurant with Cantonese & Sichuan local food on 26/F, welcome to try and I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Again, thank you for your comments and we sincerely look forward to welcoming you back soon again. Warm regards, Marcel Damen Acting General Manager
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I am a Ritz-Carlton Platinum Premier Elite member and am always willing to select Marriott Group hotel during my business trip. I have been to the Ritz-Carlton Chengdu quite a few times. All the ladies and gentlemen are professional. It happened to be my birthday during my last
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded Jan 11, 2019
Dear a12345666, Thank you very much for your marvelous comments. I am thrilled to know that the service provided by our Ladies and Gentlemen went above and beyond your expectations. At The Ritz-Carlton, we are proud to provide you with the finest personal service and WOW moment to ensure our guest enjoying their stay, and I will make sure to share your comments with Belle & Team. Besides, we are having ETRO Paisley Fashion afternoon tea at Lobby Lounge, and fantastic Mediterranean cuisine at Dining Room on 27/F, welcome to join and I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Again, thank you for your comments and we sincerely look forward to welcoming you back soon. Warm regards, Marcel Damen Acting General Manager
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Great rooms, high floors, good views and a fantastic club level services. Despite an early flight arrival from the U.S. they allowed us an early check with club level rooms that we had reserved. This was followed by an incredible breakfast there and that is how we started our
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded Jan 8, 2019
Dear firangi2016, Thank you very much for staying with us during your anniversary and taking your time to give us feedback. I am more than delighted to learn that our Ladies & Gentlemen offered personal and anticipated service to provide guest an memorable experience, and this is what Ritz Carlton brand striving for as always. I will share your comments with Angel & Team to keep all ladies & gentlemen being encouraged. Besides, we are having ETRO Paisley Fashion afternoon tea at Lobby Lounge, and fantastic Chinese Restaurant with Cantonese & Sichuan local food on 26/F, welcome to try and I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Thank you again. All ladies & gentlemen at the Ritz Carlton are looking forward to welcoming you to back to stay us. Warm regards, Marcel Damen Acting General Manager
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Just back from a lovely trip to Chengdu where we stayed at the RC. The hotel is what you expect; modern building with great facilities and location. Loved the indoor pool and the gym but pretty much what you expect and get with Ritz Carlton Hotels and other top hotel chains. We
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded Dec 28, 2018
Dear keemingchi, On behalf of all Ladies and Gentlemen of the Ritz Carlton Chengdu, I would like to thank you very much for staying with us, and taking your valuable time for write such wonderful comment above which I’ve shared with Team. I am thrilled to know you had an memorable stay and more importantly, it is very heartwarming to know that is our exceptional personalized service made you feel wonderful. Besides, we are having ETRO Paisley Fashion afternoon tea at Lobby Lounge, and Broadway New Year Countdown Party at Flair on 27/F on Dec.31, welcome to join and I’m sure you will have an wonderful experience too.  Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time.   Again, thank you for your comments and we sincerely look forward to welcoming you back soon again. Happy New Year ! Warm regards, Marcel Damen Acting General Manager
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Living room
这是房间的客厅,布局比较合理。酒店送的可爱的木偶,感觉很温馨。
电梯口的布局,很大气,很温馨。
大堂吧
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12345646
Hi, Plenty of hot Asian food such as congee, dim sum and noodle soup. The lounge does have cocktail hour, 5-7 pm I think. The hot Asian food or hot food available at the lounge in the evening in generally limited but they noodles. Hope it helps!
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The hotel is 8-mins walk from Luomanshi train station. If you can find a connecting train upon arrival from your high speed train. Otherwise would recommend taking a cab to the hotel.
1 vote
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Sorry, I live in the US and don’t know what the weather situation is in Chengdu
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A taxi is very affordable.
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You can pay for the other child. I would simply ask the concierge for 1 more complimentary breakfast for the child since they won;t eat much. Tell them that I sent you.
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12
"go for the club level rooms and service, it is truly remarkable"
"The Suites are great!"
"Go for the Club Rooms!"
"Corner suites are fab if you feel like treating yourself"
"centrally located. easy transportation, great view of the city. quiet room and great service"
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12345620
PRICE RANGE
$174 - $227 (Based on Average Rates for a Standard Room)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
353
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