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Crowne Plaza Chengdu City Center

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Crowne Plaza Chengdu City Center
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762 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Beijing
Level Contributor
172 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed April 23, 2016 via mobile

Stayed here for 2 nights and enjoyed the experience from the time I arrived to check out. The staff are friendly and professional and as an IHG gold card member got a room upgrade. The bedroom was spacious and the bed was very comfortable ensuring a good nights sleep. Good choice at breakfast.

Helpful?
Thank RonBeijing
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Hello RonBeijing Thank you very much for your feedback concerning your recent two night stay with us. I was very pleased to read that you had a friendly and professional arrival and that as a valued IHG Rewards club member you were given a nice room. Hope to be able to welcome you back again soon. With best wishes William... More 

Abu Dhabi, United Arab Emirates
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 12, 2016

This is a very reasonably priced hotel with a great location in the city centre. The hotel is 20 years old so a bit tired however for the price and quality of service from the staff its excellent value. The rooms have everything you need were very clean and the maid service very good. Language barriers in Chengdu were challenging... More 

Helpful?
Thank keithlisa2015
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear keithlisa2015 Thank you for your very positive comment concerning your recent stay with us. Delighted to read that you enjoyed our service and you found the location great and the rooms well equipped and very clean. I will share you comments with the team to encourage us all. I do hope we will be able to welcome you back... More 

San Luis Potosi, Mexico
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 5, 2016

Can't beat the location, close to walking street and on a major road. Got upgraded to a nice room with 1.5 restrooms, which is always convenient after tasting the delicious Sichuan food! :) Many restaurants in the neighborhood, try the snack places!

Helpful?
1 Thank Elmachinegun
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Elmachinegun Thank you very much for your positive feedback, I was very glad to read you enjoyed the upgrade to a nice room and the location of the hotel. Glad you were able to enjoy the local Sichuan food! Hope to welcome you back again on your next visit. Best wishes William Hall General Manager More 

Brisbane, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 21, 2016 via mobile

My partner and I came to Chengdu to see the pandas and although did some research on other attractions this was the only thing we had our hearts set on doing. As it turned out this hotel was perfectly located to see all the main attractions very easily. Walking around the local city was quite easy once you get the... More 

Helpful?
Thank aestannard21
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear aestannard21 Thank you very much for your positive review of the hotel, I was very pleased to read that you had a great stay and were able to see the pandas and nearby attractions. We do hope we will be able to welcome you back on another occasion. Best wishes William Hall General Manager More 

Durham, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 15, 2016 via mobile

Planned a short trip to see a friend in Chengdu and arrangements were made for me at the Crowne Plaza. Fortunately my friend is a regular there and I got special treatment with a suite room upgrade, executive lounge access and a quick check in without the need for the usual deposit payment etc. So a great arrival including introduction... More 

Helpful?
1 Thank kev041
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Hello Kevin Was great to meet up with you during your short visit to Chengdu and thank you for the positive feedback concerning your stay. You had a pretty full program during this visit and I am glad you were able to enjoy the Executive Lounge and our breakfast in the Plaza Cafe. Hoping we can welcome you back again... More 

New Zealand
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 5, 2016

Grand entrance and lobby so visually pleasing. Staff keen to help with baggage etc. check in didn't take long but our rooms had been double doomed so we were moved to Rooms on the 19th floor, newly renovated apparently. Rooms not the biggest but are well equipped and very comfortable. Iron and ironing board in the room, comfy chair and... More 

Helpful?
Thank Safarinjema2014
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Safarinjema2014 Thank you very much for your positive feedback and I am glad you enjoyed your stay with us. You were pleased with our service, rooms and breakfast plus of course the central location. I shall share your feedback with our team to encourage them. I hope we can welcome you back again when you visit Chengdu next. Best... More 

Singapore, Singapore
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 29, 2016 via mobile

Crowne Plazas around the world has great reputation in keeping high standards. So we were happy our business partners booked us in here. But once you enter the rooms, you realize that this hotel has not been renovated for years. Its old, clammy and stuffy in the rooms. Air condition is off coz its winter even though you can't breathe... More 

Helpful?
Thank Bernie T
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Bernie T Thank you for your feedback and I do hope your stay went well, the weather these days has certainly been milder and the heating has been adjusted to reflected the sunny days but cooler evenings. Please do let me know if I can assist to make your stay more comfortable. With best wishes William Hall General Manager... More 

Darwin, Northern Territory, Australia
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 12, 2016

Best thing about this hotel is the location. we spent 2 nights here with 2 older children while travelling around China and were comfortable but not overwhelmed. The rooms were interconnecting on the 3rd floor looking toward the city centre and were a little tired (stains on carpet), quiet and well equipped with good beds but too hot, despite being... More 

Helpful?
Thank Erna M
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Erna M Thank you for your feedback concerning your recent stay at the hotel. I was glad to read you enjoyed the central location with easy access to the shops and nearby restaurants. I have noted your comment concerning the room - this must have been on the lower floors from the 5th floor upwards. I am also glad... More 

Cape Town, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

We spent two nights at this hotel in September. Situated in the city centre, it is convenient for shoppers. The room was very good. Breakfast was excellent - something for all tastes. Reception staff were friendly and helpful. Don't miss the pandas if you are in Chengdu.

Helpful?
Thank Dhiren G
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Dhiren Delighted to read you had a comfortable stay with us in September. The pandas are certainly a must see here in Chengdu and am glad you enjoyed our central location, breakfast and staff service. We hope to be able to welcome you back on another occasion. Best wishes William Hall General Manager More 

New Delhi, India
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 9, 2015

Since I was really looking forward to staying here, having had to stay elsewhere on an earlier trip to Chengdu, I was not totally impressed with the hotel due to the reason below. The Deluxe room I stayed in was nearly half the size of (or even smaller than) a similar room in Crowne Plaza Landmark in Shenzhen. I know,... More 

Helpful?
Thank Tourbador
GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City Center, responded to this review

Dear Uilnet Thank you for your feedback concerning your recent stay with us in November. I am pleased to note that you enjoyed our central location, the view from your high floor room over the city and the ease of access to shops and restaurants. November is quite a busy month for the city hence the rates tend to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The superb, convenient location in the heart of the Central Business District, adjacent to the “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and Chuan Xin Mansion. The hotel offers 402 guest rooms and suites including the new Premier and Club rooms and suites. A comfortable stay awaits with attentive, courteous service plus the full facilities of our exceptionally designed rooms.For large scale events the 630 square meter ballroom can accommodate up to 550 guests. The ballroom is complemented by 10 other meeting rooms ranging from the 130-seater auditorium to the smaller 10-seater Boardroom. Crowne Plaza Chengdu City Center offers an outstanding selection of restaurant and lounge venues to suit your every need. These include the Lobby Lounge, Sky Lounge and four restaurants serving Chinese, Japanese and International cuisine. An array of leisure facilities are available that include a heated indoor swimming pool, a brand new Fitness Center and Sukhothai Spa.Earning the reputation as one of the region’s finest hotels, “TRAVELING FOR SUCCESS” to Crowne Plaza Chengdu City Center. ... more   less 

Additional Information about Crowne Plaza Chengdu City Center

Address: NO. 31 Zongfu Road, Chengdu 610020, China
Location: China > Sichuan > Chengdu
Price Range: $77 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Chengdu City Center 4*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza Chengdu
Chengdu Crowne Plaza
Hotel Style:
#17 Spa Hotel in Chengdu
#18 Business Hotel in Chengdu
#24 Luxury Hotel in Chengdu
#30 Best Value Hotel in Chengdu
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