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Crowne Plaza Chengdu Panda Garden

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#9 of 2,567 Hotels in Chengdu
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254 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Durango, Colorado
Reviewed 1 week ago

I stayed at this hotel for a second time and was able to spend more time in the hotel than my last visit. My room was spacious with a great view of the garden in the rear of the hotel. Clean windows would have made the view clearer however. The hotel is located in a residential area near the Chengdu...

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Helpful?
Thank funtraveler47
Edinburgh, Scotland, United Kingdom
Reviewed 2 weeks ago via mobile

Hotel was large and had a lovely reception area full of panda toys. Check in was a fairly slow and complicated process. Room I was in was clean bright and really good quality. I have stayed in many Chinese hotels and I was not overwhelmed by the staff here. Food was cold most of the time and really pretty poor...

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Thank Darren M
Wolverhampton, United Kingdom
Reviewed 2 weeks ago

this review could have been so much better...but for kids running around reception screaming and shouting (in Chinese) Adults openly smoking in the reception area. My room was far too hot and no matter how hard I tried (air con on 16 and fan on full power) I could not get it down. and finally the coffee m/c in the...

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1Thank Back9Bailey
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guest, Thanks for choosing Crown Plaza Chengdu Panda Garden and leaving us your sincere and also professional feedback. Our hotel managements have attached much attentions on this issue, especially the environment of our lobby and reception desk. And also, we have doubled checked our AC system to make sure it can work well. So we still sincerely and wholeheartedly...

Calgary
Reviewed 3 weeks ago

I am at the crown plaza for a conference on giant panda research. The hotel is located in a gated residential area a few stops away from the panda base which is convenient. However, it is quite far from the city centre. That said, the amenity of the hotel is fantastic. One big big plus is the hotel wifi which...

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Thank qqsong
Arlington, Virginia
Reviewed 3 weeks ago

High quality western-style hotel quite far from the city center. But near the Panda breeding centre. They have panda-themed rooms if you really want that kind of thing. Breakfast buffet was very good. Environs are pretty boring as it is located in a retirement-like community. So not much night/street life around. But there are a bunch of good local restaurants...

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Thank jdballou
Princeton, New Jersey
Reviewed 3 weeks ago

Arrived Late (around 8:00 PM)Greeted by the Manager on duty because my IHG status (Spire Elite) . My room was upgraded to a suite. (On the Panda themed floor). Room was roomy and clean to say the least. It was a comfortable stay. The room temperature was a bit warm, I was told during checkout one of the window can...

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Thank yeh2013-NJ
Great Malvern, United Kingdom
Reviewed October 27, 2016

Stayed in this hotel for a few nights in October 2016. Large and comfortable business hotel. Excellent room on a high floor. Several choices of restaurant and a lobby bar. The food was good for breakfast where there was a large choice. We also ate in the chinese restaurant a couple of times - good food there too. As well...

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Thank Chris H
Birmingham, United Kingdom
Reviewed October 18, 2016

We specifically chose this hotel because of the proximity to panda breeding centre. The hotel from the outside appears to be in the middle of a housing estate, but once inside the hotel is lovely.Out the back of the hotel is gorgeous, beautiful lawn, swimming pool and a very pretty wedding chapel. The lobby is very nice, on check in...

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Thank unhappybrits
Leigh-on Sea, United Kingdom
Reviewed October 17, 2016

The hotel appears at least 20 years old but in fact is fairly new (this decade). Pleasant and friendly staff. Large, well equipped bedrooms. Extensive gardens. Ideally situated ten minutes from the Pandas.

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Thank Dennis B
Reviewed October 2, 2016 via mobile

I would highly recommend this beautiful hotel. From the moment you arrive it has beautiful decor to include pandas both inside and in the revolving door. The staff are helpful, they open doors for you and take your luggage to your room. There are many facilities in the hotel to include a pool and gym (we didn't get a chance...

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Thank Sarahsveetheart
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, Thank you so much for choosing with us in Crown Plaza Chengdu Panda Garden and leaving us your sincere and considerate feedback. We are so delighted that you had a good trip in the Panda Research Center.Our hotel always try our best to make all our guests stay comfortable and enjoy their traveling,not only on the service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 

Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Location: China > Sichuan > Chengdu
Price Range: $77 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chengdu Panda Garden 5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#4 Family Hotel in Chengdu
#8 Spa Hotel in Chengdu
#9 Luxury Hotel in Chengdu
#14 Business Hotel in Chengdu
#23 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Chengdu Panda Garden staff and other travelers.
8 questions
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Chengdu, China

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Questions? Get answers from Crowne Plaza Chengdu Panda Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upper floors facing the rear of the hotel have nice garden views”
 of 5 bubbles funtraveler47, 1 week ago | Read review
“Room with king bed comes with sofa bed. Room with double beds doesn't have sofa bed”
 of 5 bubbles qqsong, 3 weeks ago | Read review
“Panda suite are interesting”
 of 5 bubbles yeh2013-NJ, 3 weeks ago | Read review
“I like rooms on high floors as they are quieter and have good views.”
 of 5 bubbles ChrisH246, Oct 27, 2016 | Read review
“We stayed in 1701 and the view was wonderful - lots of greenery with the city on the horizon”
 of 5 bubbles naomiam, Apr 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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