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Fraser Suites Chengdu

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Fraser Suites Chengdu
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412 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 6 months and you get treated like part of the family, attended many staff functions and they arrange day trips for long stay guests once per month. Staff very friendly and will help with anything you need. Rooms are not huge for apartments but have all the necessary items needed including kitchen cooking items. Supermarket just across... More 

Helpful?
Thank conjolaround
Level Contributor
174 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed 1 week ago

Well positioned near the main square and transport. We were upgraded to a fabulous one bedroom suite. It was on a high floor with good views out over the city. Bottled water is provided for free and wifi included. Also has a washing machine which is handy given the heat we got through the clothes. Breakfast is included and offers... More 

Helpful?
Thank FromGB
Singapore
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good: The services are tip-top. We had two consecutive time period bookings of two diff class of room due to availability at the agent. At check-in, we were upgraded to avoid moving room mid-way without us requesting. It was a very kind gesture. Service staff at the restaurant also sprang to attention whenever we exit the lift on 7th floor.... More 

Helpful?
Thank femmemme
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Femmemme, Thank you so much for taking the time and effort to write this reveiw. Your comments and suggestions mean alot to us and we appreciate these very much. We hope that your stay was a good experience overall. We noted your comments on the soundproofing and massage chairs and will see how we can improve them moving forward.... More 

boston
Level Contributor
152 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Arrived at 3 am- small 24 hour convenience store across street. Friendly, professional, helpful, english speaking front desk receptionist. Beautiful, modern, large fully equipped spacious 1 bedroom suite with induction stove, washing machine and full size fridge- modern bathroom- great value and beautiful accomodations- breakfast included

Helpful?
Thank BostonBostonGirl
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear BostonBostonGIrl Thank you so much of this short and concise review of Fraser Suites Chengdu. I am glad you had a wonderful stay experience here and we hope you return to stay with us again soon. Sincerely, Danny Lingham More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

let me start with. I ENJOYED MY STAY HERE AT FRASERS SUITE. walking distance to Tianfu square, cunxi road, and shopping malls. attached with YANLORD high end shoppingmall. theres starbucks, atms....etc.. I LOVE THIS PLACE. its quite central. why i chose this place? im a muslim and i eat alot and i love to explore by foot. so here they... More 

Helpful?
Thank Moanaishak S
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Moanaishak S, Thank you so much for this wonderful review on your stay at Fraser Suites Chengdu. I cna really feel the love you have for this place while I am reading your comments. My team and I are so happy you had a wonderful stay with us and we look forward to your return visit. Sincerely, Danny Lingham... More 

Seoul
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here one week for meeting. Nice and enough size room for 2~4 person. Swimming pool was great atmosphere and all kitchen tool was fully equipped. Staff can speak English so there was no issue about communication. I really recommend this hotel.

Helpful?
Thank gimun k
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear gimun k, Thanks for this wonderful review and for recommending Fraser Suites Chengdu on TripAdvisor. We are so happy you had a great stay experience. We do hope to have you back again soon. Sincerely, Danny Lingham General Manager More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Went to Chengdu to visit to the pandas and decided to stay here as it was central and had a pool! Our room was really nice and the bed was really comfy! :-) The staff were really nice and were more than happy to assist with booking reservations for us at restaurants and help arrange and get us taxis and... More 

Helpful?
Thank Stacey H
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Stacey H, Thank you so much for taking the time to write this review on you stay at Fraser Suites Chengdu. We are so happy that your family enjoyed the pool, steam, sauna and plunge pools and we are especially glad that our Frasians made the stay even more enjoyable. We do hope you would come back again soon... More 

Shanghai, China
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

The Fraser hospitality is a very good choice where ever you go. Spacy nice and clean rooms! Friendly staff ! Luxurious equipment and facilities. Pool just with cap like always in Asia. I just stayed for 2 nights but it's really a good choice for all business and holiday traveler.

Helpful?
Thank Marco100192
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Marco100192, Thank you so much for this short and sweet review on you stay at Fraser Suites Chengdu. We are so happy you had a good stay experience. We hope to have you back again with us for a longer period next time. Sincerely, Danny Lingham General Manager More 

Aussie around the globe
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

First of all, I stayed at this property last year and only rated the stay 3 stars out of 5 due to a number of issues throughout that stay. I am pleased to say that Fraser Suites Chengdu has one of the most responsive and progressive management teams that I have seen in a property as this stay was absolutely... More 

Helpful?
Thank 2traveltheworld
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear 2traveltheworld, Thank you so much for this wonderful review. We are so happy that you have given us a second chance to make a first impression. We are also grateful that you had brought up certain issues on your previous stay where we can better ourselves, and we did. We are glad you had a great stay experience this... More 

Hong Kong, China
1 review
1 of 5 stars Reviewed August 2, 2016

Fraser Suite Chengdu, I use to stay at Fraser suite Chengdu with my family 1 week between 17 July until 22 July. Actually to be honest this service apartment is quiet nice and comfortable, modern and well thinking. Unfortunately we was very disappointed when we check one day before to leave that one dress missing. After inform the whole hotel... More 

Helpful?
Thank cdupuis3
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear cdupuis3, Thank you for your comments here on TripAdvisor. We do appreciate all feedback given to us this will only help us improve ourselves and offer our guests the services they have come to expect. With regards to the missing white dress, after you had informed us, we did an investigation with our staff and did not find it.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: NO. 111 Zhihui Street, Chengdu 610020, China
Location: China > Sichuan > Chengdu
Price Range: $97 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
Reservation Options:
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