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Fraser Suites Chengdu

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Fraser Suites Chengdu
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397 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Orlando, Florida
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Reasonable price, excellent location, starbucks, carreffour supermarket, cinema, hotpot restaurants just cross the street, nice swimming pool, staff speak good English, full kitchen, I highly recommend fraser suites to stay in Chengdu city.

Helpful?
Thank YEHYA_MAYA
KL
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for a trade event in Chengdu. During our stay the staff we encountered during our stay were cordial, professional, warm and most helpful. More than once did we experienced a staff exercising great initiative to help us resolve a a problem e.g. requesting for a courier service after 11pm. The room and facilities were beyond... More 

Helpful?
Thank viva67
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear viva67, Thank you so much for taking the time and effort to write this review. We are so happy that you had a comfortable and relaxed time here despite a stressfull trade event here with courier issues. Our people are just amazing and will go out of their way to ensure your stay is stress free. Thanks again viva67,... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a 2 bedroom deluxe suite on the 36th floor which had great views of the city. A block away from Tianfu Square, the centre of the city, and 4 minutes walk to the metro, it has a great location. The included breakfast buffet had a wide selection and they were able to provide gluten free meals at... More 

Helpful?
Thank A TripAdvisor Member
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear guest, Thank you so much for this wonderful review on your recent stay at Fraser Suites Chengdu. We are so happy to have given you a great stay experience. Thank you for your kind comments on our people and we look forward to your return visit soon. Sincerley, Danny Lingham General Manager More 

Kokubunji, Japan
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Chendhu has remarkable trees and plants all over the city. Lovely clean avenues for pleasant walks. There is a river with benches and parks wonderful for a rest. City parks are superb for watching Chinese people dance or drink tea or admire the beautiful kept ponds. Subways are cheap and easy to use and taxis. My hotel had very large... More 

Helpful?
Thank Kieran D
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Kieran D, Chengdu is indeed a beautiful green city, and the people here are very different from the local Chinese you meet in Shanghai, Beijing or Guangzhou. They love life and enjoy sitting back sipping tea and playing majhong (a traditional chinese poker-like game). They are also very friendly and easy going. Although a 2nd tier city, Chengdu has... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Was recommended Fraser Suites by a friend and wasn't disappointed. Great location, great service and was given a surprise upgrade to an executive room. My only regret was only being in Chengdu for one night and not being able to take advantage of all the facilities. Wouldn't consider staying anywhere else in Chengdu next time.

Helpful?
Thank Kimi G
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Kimi G, Thank you for taking the time to write this review on your stay at Fraser Suites Chengdu and for your vote of confidence. We too regret that you had only a night here in this beautiful city of Chengdu. We hope that you will be back agian for a longer period of time to enjoy our property... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

On my first visit to the Fraser I wandered in asking directions, to be greeted with genuine assistance and a genuine smile from all the staff. A month later I returned to Chengdu for a two week stay and for the four to Five times per year I travel to Chengdu it is my happy place. Everything on their website... More 

Helpful?
Thank david G
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear david G, We thank the universe for you wandering into our property and for Fraser Suites Chengdu being your 'happy place'. Your review means a lot to us and we truly appreciate the time and effort to write this. Thanks agian david G. Would love to have you back again soon. Sincerely, Danny Lingham General Manager More 

Chicago, Illinois, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is very nice, the staff is very helpful. The rooms are very spacious and comfortable. There is a good size kitchen with a washer and dryer. The bathrooms was very clean and big, it even has a TV! I definitely recommend this hotel!

Helpful?
Thank Vessela B
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Vessela B, Thank you so much for taking the time to write this review on your recent stay at Fraser Suites Chengdu and for recommending us to your friends and family. We would love to have you back agian soon. Sincerely, Danny Lingham General Manager More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

This has to be the best property in Chengdu we had a luxurious one bedroom apartment with everything you need and being on the 33rd floor all Chengdu was laid out before you great pool and gym and staff were fabulous

Helpful?
Thank jan3185
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear jan3185, Thanks for this fabulous review on your recent stay at Fraser Suites Chengdu. We are just so happy to have given you a wonderful stay experience. We do hope to have you and your family and friends back again soon. Sincerely, Danny Lingham General Manager More 

New York City, New York
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 18, 2016

OK, I had read a lot of the reviews and wondered why this Hotel had such a high rating (9+) Well, I spent 5 days/nights and now I see why. First, all the staff from the room maids to the Managers are well trained to be super courteous and accommodating. This property is called a "Service Hotel" which somehow makes... More 

Helpful?
Thank howardxp1
London, United Kingdom
Level Contributor
66 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 13, 2016

great location city centre location , nice room, comfortable bed, clean and good services. good value for money, quiet and nice staff. free parking was helpful. breakfast was a bit boring but has nice view.

Helpful?
Thank yu f
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear yu f, Thanks you so much for your review on you stay at Fraser Suites Chengdu. We are glad you had a good stay experience. As for your comments on breakfast, we will continue to look into this and make it more exciting. Sincerely, Danny Lingham General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Location: China > Sichuan > Chengdu
Price Range: $99 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
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