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Fraser Suites Chengdu

Travelers' Choice award winner
4.5 of 5
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No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
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30% off room rate
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Fraser Suites Chengdu
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362 Reviews from our TripAdvisor Community

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Phnom Penh, Phnum Penh, Cambodia
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

On reflection not the best location in Chengdu if you want easy access to the best bars and restaurants in the City (as a visitor). You can walk to shopping malls and to People's Park but anywhere else needs a cab (not always easy in the evenings) or the efficient metro service. The hotel itself is absolutely fine. They are... More 

Helpful?
Thank Michael F
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From the moment we arrived, guest services of the hotel made us feel instantly welcome. From the wonderfully clean lobby to the richly appointed rooms, we were instantly put at ease. All of the staff from guest services, Maggie, Hannah and all of the others, we helpful in directing us to various restaurants and other sites. It was an excellent... More 

Helpful?
Thank Thomas M
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Thomas M, Thank you so much for this beautiful review. Your mention of our Frasians really brings joy to all of us. This is the main purpose we are here at Frasers; to make all our customers feel instantly welcome, relaxed and restful. Thanks once again Thomas M and we would love to have you back again soon. Sincerely,... More 

Seattle, Washington
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is excellent [near Tianfu Square], the room large and comfortable without being extravagant [and includes a full kitchen, if you stay for a prolonged period], the amenities are excellent [including a great indoor pool], and the staff are extremely helpful. The price was also reasonable - what else could one ask for?

Helpful?
Thank Daniel B
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Daniel B, What else can we ask for? More guests like you would surely make our day. We are just so happy you enjoyed your stay and our amenities and our people. You simply must come back for a longer stay with us soon. Sincerely, Danny Lingham General Manager More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived early, and they allowed us to check in early which was great especially after a long flight. Overall the staff were very helpful, and the facilities were excellent, mainly the pool and the gym for our short stay here. The rooms were very clean, well equipped with a washing machine, and amenities. Would definitely recommend as a short... More 

Helpful?
Thank 1983HH
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear 1983HH, Thanks for your vote of confidence and for taking the time to write this short but great review of Fraser Suites Chengdu. We are glad your stay was both pleasant and comfortable. We hope to have you back again for a longer stay and to experience the wonders of Chengdu and its surrounding scenic spots. Sincerely, Danny Lingham... More 

UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

My partner and I just returned from a week-long stay at Fraser Suites Chengdu. We have nothing but praise for this serviced apartment. The furnishings are modern and the rooms are spacious with complete amenities and kitchenware. A television screen built into the mirror in the bathroom makes a hot bath after a long day's mountain-climb in Sichuan particularly enjoyable.... More 

Helpful?
1 Thank princesspatronus
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear princessspatronus, Thank you so much for taking the time to write this wonderful review. We are just so happy to have given you a great memorable service and I will be sure to pass on your appreciation to both Henna and Maggie who are just some of the gems working at the front desk. We at Frasers firmly believe... More 

Singapore
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 2, 2016

Stayed in a two bedroom for 5 days it was a wonderful stay here. The apartment is very well furnished with elegant fixtures and furniture. My entire family members voted that the bed is very comfortable. I love everything of the kitchen. It is well equipped with all kitchen appliances including, oven, micro-wave, dishwasher and even a rice-cooker. Just across... More 

Helpful?
1 Thank odakyu
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear odakyu, What a wonderful review. Thank you for taking the time to write this. We are so happy you had a wonderful stay and most importantly, a good night’s sleep. Our beds mentioned many times and customers find it hard to get out of bed in the mornings as it is so comfortable. I am glad you mentioned our... More 

Kuala Lumpur, Malaysia
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 2, 2016

If you are looking for a home away from home, Fraser Suites Chengdu is it. As a family, we stayed for 6 nights and loved coming 'home' to Fraser each evening after the day's activities. The STAFF are always helpful, welcoming and offers service with a smile. I believe English is still a challenge for some but when the staff... More 

Helpful?
3 Thank Mui Pin T
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Mui Pin T, Thank you so much for your vote of confidence. We truly appreciate your review and for the time taken as well. Your review certainly covered the rooms and facilities, location and most importantly, our Frasians. Thank you once again Mui Pin T, and we look forward to your return visit soon. Sincerely, Danny Lingham General Manager More 

Finland
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 31, 2015

Stayed in this hotel for a short business trip in late October. Centrally located and close to major shopping streets as well as bar street (20 or 30 minutes by walking). Hotel staff was very friendly and helpful. They helped purchase train tickets for me to visit Grand Buddha in a nearby city and also provided many good suggestions for... More 

Helpful?
1 Thank Lei M
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Lei M, It is wonderful to know that we have given you a memorable stay experience. Thanks so much for this review and we do hope to see you again soon. Sincerely, Danny Lingham General Manager More 

1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

One of. The best hotel I been in I'm long stay in this hotel and very happy of hotel facilities plus all stave are very good and friendly and house keeping very good and restaurant very nice and over all this hotel apartment one of the best I been in

Helpful?
Thank Khal M
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Khal M, Thank you so much for taking the time to write this review. We really appreciate your comments and are pleased to have given you a memorable experience. We do hope to have you back again soon. Sincerely, Danny Lingham General Manager More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

We stayed here 3 days. Great hotel: clean, modern, spacious rooms, location in the Center of Chengdu. The staff is very friendly and helpful. Breakfast is fine. I would like to come back here... Highly recommended.

Helpful?
Thank גבי ו
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear גבי ו Thanks you so much for this short and sweet review of Fraser Suites Chengdu. We are so happy you had a wonderful 3 days with us and we warmly welcome you back again soon. Sincerely, Danny Lingham General Manager More 

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