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Fraser Suites Chengdu

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Fraser Suites Chengdu
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448 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Reviewed yesterday NEWvia mobile

Stayed for 3 nights in a 2 bedroom suite. The apartment was well appointed but more suitable for business travellers rather than families. Despite having a rice cooker, pots and cooking utensils, no cutlery or even a knife for peeling fruit was provided, which was rather strange. The cutlery was brought up upon request but guests have to sign for...

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Helpful?
Thank Kells655
Reviewed 1 week ago

Great services and location and strategic location. There is a taxi/uber stop in front of the hotel and its quite convenient for buy stuff at Carrefour. Need to walk a bit to MRT however everything is far when it comes to autumn/winter. Super clean and ability to use Google related services is a huge plus for business travellers.

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Helpful?
Thank Ashi Y
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Ashi Y, Thank you so much for taking the time to write this review on you stay at Fraser Suites Chengdu. My team and I are happy you had a good stay and we hope to have you back again soon. Sincerely, Danny Lingham General Manager

Hillsborough, California
Reviewed 1 week ago

Having been an avid traveler in China, the first thing that I noticed is the more relaxed pace in Chengdu. We decided to stay at Frasier since it offered 2br suite to accommodate our family of 2 adults and 2 teenagers (Max in room is 3 in China). The rooms were great. Clean, spacious, quality amenities and all at reasonable...

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Helpful?
Thank tomsun
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear tomsun, We are so happy to have your comments here on TripAdvisor; not only because its a great review, but its form an avid traveller in China, and with teenage kids! This combination is the hardest to ensure a great stay experience. To have your vote of confidence is a feather in our cap. Thank you so much tomsun...

Townsville, Australia
Reviewed 1 week ago

Fraser Suites offer a great place to base yourself for a visit to Chengdu. The hotel is located centrally and surrounded by some great shopping and eating options. The rooms are spacious with a kitchen/dining area beside the main area where there is a king size bed with the bathroom located of this area. The kitchen contains a small fridge,...

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Helpful?
Thank R0B4810
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear ROB4810, Thank you so much for this wonderful review on Fraser Suites Chengdu and for your comments on our suites, amenities and facilities. We are so happy you had a good stay experience and we hope to have you back again soon. Sincerely, Danny Lingham General Manager

Shanghai, China
Reviewed 2 weeks ago

I haven't been back to Chengdu in a long while. I'm happy to discover my go-to service apartment is still going strong. This time I found super helpful staff (duh- i wasn't expecting anything less!), clean rooms, and even the housekeeper was really nice and enthusiastic about cleaning the room. I think the wifi is faster this time around. They...

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Helpful?
Thank Lillian W
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Lillian W, It was great to have back again, and thank you for this wonderful review. We are so happy that you noticed the little changes we have made and continue to make to ensure that all our guests will experience a wonderful stay with us. Thanks again Lillian and we hope to have you back again soon. Sincerely,...

Zurich, Switzerland
Reviewed February 9, 2017 via mobile

Since our very positive experience in Fraser Shanghai we decided to book 2 rooms for two nights at Fraser Chengdu as we were in town with family. Inspired by the very great ranking by TripAdvisor, Booking and hotel.com we set the bar quite high on our expectation level. The very friendly and professional welcome by the lobby staff (thx to...

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Helpful?
Thank Christian D
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Christian D, Thank you so much for taking the time to write about your stay experience at Fraser Suites Chengdu. We are grateful and truly appreciate this. You comments on the improvements we could do on our breakfast is well noted and we will ensure we improve on our offerings. Once again, thank you Christian D and we look...

NYC
Reviewed January 2, 2017

I can't take credit for picking this hotel, my dad did! This was our last stop while we were traveling in China and this hotel was awesome! There was a washer/dryer combo in our room but we didnt need to use it. Microwave, mini fridge, walk in closet, fully stocked bathroom with great amenities. The staff was amazing and very...

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3Thank SweatinginNY
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear SweatinginNY, We thank your dad too, and thank you for taking the time to write this email. I read the part about the the glass of water and I must apologize. You should be able to take water out and this will be made know to all the team immediately. It's quite sad that you did not use the...

Singapore, Singapore
Reviewed January 1, 2017

The Frasers Residence has something for everyone - its modern, clean, English is spoken well by many of the staff, a gym, a pool, good wifi and a restaurant and a kids club! It all feels very new as well and is in a great location - close by to a number of shops and restaurants. A special mention goes...

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1Thank Jormey
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Jormey, Thank you so much for taking the time to write this review. We're glad you had a great stay experience with us and for the special mentions. We were just doing our job and we love making people feel welcomed and cared for so that's no problem at all. Most importantly is that you had a wonderful stay...

Beijing, China
Reviewed December 28, 2016

You can feel at home in this excellent appartment. Good Service and central Location with a nice view can let you feel at home. The good breakfast buffet is a great start of the day. Personal is helpful.

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1Thank hst20162016
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear hst20162016, Thank you so much for this short and beautiful review on you stay at Fraser Suites Chengdu. We are happy you had a good stay experience and hope to have you back again soon. Sincerely, Danny Lingham General Manager

Reviewed December 28, 2016 via mobile

I have been in Chengdu for one week, but my boyfriend always stay there to work. For twice i asked to them help me to do a surprise to my boyfriend and they are very attentive. O like the breakfast, the location is good, near the Supermarket and other places. Sou brasileira e é o melhor hotel de Chengdu!

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2Thank Giovana S
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Giovana S, What you are doing is really beautiful and romantic. Your boyfriend is a lucky guy and we are so happy to be a part of the surprises you had planned for him. We look forward to your return and to plan with you other surprises we can do together to show him how much you miss him....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Location: China > Sichuan > Chengdu
Price Range: $89 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Fraser Suites Chengdu staff and other travelers.
3 questions
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Questions? Get answers from Fraser Suites Chengdu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher up, the better”
 of 5 bubbles hst20162016, Dec 28, 2016 | Read review
“We stayed on the 16th floor and the view was quite good. No affected by traffic noise.”
 of 5 bubbles dwhl2015, Nov 27, 2016 | Read review
“do not order any service after office hour”
 of 5 bubbles 582tingtingx, Nov 18, 2016 | Read review
“I think they are probably all great!”
 of 5 bubbles Happyhappyboots, Oct 24, 2016 | Read review
“We were facing the Starbucks which was fine. Don't know the other side views.”
 of 5 bubbles howardxp1, Jun 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question