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Somerset Riverview Chengdu

#12 of 2,257 Hotels in Chengdu
Certificate of Excellence
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Somerset Riverview Chengdu
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145 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Mumbai (Bombay), India
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, very spacious rooms. We had got connecting rooms. So our living room was massive. They had kitchens in each room. We were vegetarian and they had arranged noodles and fried rice for us which was great. They even gave us a late checkout with request.

Helpful?
Thank nilayshah1994
Singapore, Singapore
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Located next to Jinjiang river, it is near the main city centre. The one bedroom apartment we stayed in had all the amenities and offered comfortable stay. The gym is well equipped. Only thing I don't like is the location of the indoor swimming pool. To get to the pool one has to pass through the back area of the... More 

Helpful?
Thank Thiam Huat O
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Thiam Huat O, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused in having to pass through the kitchen area to get to our swimming pool. We are currently reviewing... More 

Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2016

Especially love the wash&laundry machine. Sufficient lighting in the room. Staff was quite friendly and helpful when we requested access to the rooftop garden, although the place seemed neglected for a long while. Didn't have time to try the swimming pool. Only thing not happy with was that only ONE breakfast voucher was entitled to a room per night stay.... More 

Helpful?
1 Thank 868shenl
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear 868shenl, Thank you very much for your review, we are glad to hear that you had enjoyed the stay with us! We are sorry to hear that the quantity of the accorded breakfast was not to your satisfaction. Guests who book the studio or 1 bed-room apartment will receive 01 set of breakfast, and guests who require more are... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2016 via mobile

I stayed in this service apartment many years ago when it started operations. Honestly the reason for choosing this accommodation for this trip was the amazing rate it was offering compared to the others in the city. I did have some reservations initially. Was it well kept? Was the location good? Can I get a taxi? Etc. I am very... More 

Helpful?
Thank AnneWong
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear AnneWong, Thank you for your wonderful review of Somerset Riverview Chengdu. We are very glad to have you stay with us again after so many years. We have shared your feedback with Ivy and Gulja, as well as the rest of the staff and they are all very appreciative of your kind words! We have taken note of the... More 

Kuala Lumpur, Malaysia
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 19, 2016

It was good but most taxi drivers would not know the exact location of Somerset. therefore, be prepared with a little navigation help. Somerset is convenient with 7-11 at the ground floor and some food options. there are good club house facilities as well. The breakfast was a little too simple and less variety.

Helpful?
Thank EWayC
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear EWayC, Thank you very much for your review, and we are glad to hear that you had enjoyed your stay with us. We are constantly working with the taxi companies so that the local taxi drivers aware of our location, and we are confident that the situation will improve very soon. We have also shared your feedback with the... More 

Norfolk, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed April 27, 2016

Prime location right by river walk. Choice of breathtaking night light views; river view is quieter. Larger rooms for price than rivals. In room kitchenette with full stove, microwave, and all utensils. In room washer/dryer as well as launderette down the hall. No problems with WiFi. Best English TV selection in Chengdu incl. HBO/Cinemax/Showtime. Maan Coffee/Waffles next door also has... More 

Helpful?
Thank Married-to-Chengdu
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Married-to-Chengdu, Thank you for such a very positive and comprehensive review of Somerset Riverview Chengdu! Indeed, all the feedback shared by you are what our guests love about staying with us, and we are so glad that you had enjoyed them all! We are very happy to hear that you had enjoyed your stay with us, and we certainly... More 

Bengaluru (Bangalore), India
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 26, 2016

Somerset Riverview Chengdu is very nice and classy hotel. The rooms are very clean , well maintained and very much comfortable. I had stayed in this hotel along with my colleague for 2 months and had very pleasant stay. The staff is very friendly and provide excellent service. Hotel has all required ambience and luxury. Since it is located in... More 

Helpful?
Thank Sanpayana
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear Sanpayana, We are very happy to hear your colleague and you had enjoyed your stay with us at Somerset Riverview Chengdu. We like to thank you for your positive review! Indeed we are located in a very good location near the city center, and near to 02 metro stations. We are an excellent accommodation choice especially for guests on... More 

Shanghai
Level Contributor
84 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 20, 2016

I stayed at this place when it just opened. Its river front location draws me back ever there are so many new hotels to choose from at Chengdu now. Overall, it's a comfortable and money for value place to say for international visitors. The hotel is slightly old, hard to park and difficult to grab a cab from both entrances.... More 

Helpful?
Thank MinibearX
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear MinibearX, thank you for your review regarding your recent stay with us, we appreciate it very much as we are constantly striving to improve and better the stay experience of our guests. We are looking into these issues mentioned and are working towards resolving them. Regarding the breakfast choices, we have also shared the feedback with the restaurant operator... More 

Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2016

Booked 4 rooms and stayed 5 nights at Somerset Riverview in December 2015. The hotel located near train stations (between Jinjiang station and Huaxiba Station) and Airport Shuttle No.1 bus stop in the city. As we have a total 6 adults and 3 kids and with many luggages, opted to take Airport City Shuttle Bus No.1 to Minshan Hotel stop... More 

Helpful?
Thank FC T
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear FC T, We are very glad to hear that your family had enjoyed the stay with us in Somerset Riverview Chengdu. It is indeed a great place for family to stay, with our well-furnished apartments and myriad of facilities to enjoy. We thank you for your positive feedback and we will continue to improve our services to our customers.... More 

Lincoln, CA
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 29, 2016

Absolutely would stay again. The hotel staff was wonderful, the rooms were clean and comfortable and the location was superb. I would highly recommend this hotel. There's great shopping a short walk from the hotel.

Helpful?
1 Thank bntzmimi
Wilfred H, General Manager at Somerset Riverview Chengdu, responded to this review

Dear bntzmimi, Thank you very much for your wonderful and positive review of Somerset Riverview Chengdu. We are very delighted to hear that your stay had been pleasant, and we will continue to strive towards an even better service for all our guests. We certainly hope that you will stay with us again, and we wish you a wonderful week... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Somerset Riverview Chengdu

Address: NO. 1 3rd Section of Renmin South Road, Chengdu 610041, China
Location: China > Sichuan > Chengdu
Price Range: $77 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Chengdu
#10 Romantic Hotel in Chengdu
#10 Spa Hotel in Chengdu
#10 Business Hotel in Chengdu
#10 Luxury Hotel in Chengdu
#18 Best Value Hotel in Chengdu
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