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Somerset Riverview Chengdu

Traveler (90)
Room & Suite (40)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
River View
Mid-range
HOTEL CLASS
217Reviews
132Photos
7Q+A
39Room tips
Traveler rating
  • 119
  • 75
  • 17
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  • 3
Time of year
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Popular mentions
...Dec 25-30, 2018...with 6D5N, we decided to go into the mainland again because we actually LOVE it...last year, we thought we would have a white Christmas in Hangzhou (see related review of Sofitel Westlake Hangzhou, Dec 2017), but it didn't snow while we were there, ie it did
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Response from Cloud_Cheng, General Manager at Somerset Riverview Chengdu
Responded 2 weeks ago
Dear Alex, It was a great pleasure having you stay at Somerset Riverview Chengdu. Thank you for sharing your feedback about your stay experience with us.From all of us at Somerset Riverview Chengdu, we hope to be able to welcome you again and have another opportunity to serve your better.
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It’s only 10 RMB for a cab to the Jin Li Avenue, a famous alley with ancient buildings where street foods & souvenirs are sold. We took evening stroll along the river bank, Apartment is spacious & comfortable.
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Response from Cloud_Cheng, Operation Manager at Somerset Riverview Chengdu
Responded 3 weeks ago
Dear guest, Thank you for choosing to stay at the service apartment of the Somerset Riverview Chengdu .It is a great pleasure for us to receive your approval. Somerset is located in the heart of the city and is convenient to visit famous scenic spots such as Kuanzhai Alley , jinli and chunxi road.All the staff of the apartment are looking forward to your stay again.
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Ascott or Somerset is the favorite brand that I will choose during my travel for it provides home environment which is cozy and comfortable, not to mention its spacious in size. Locatio is also convenient as well. Very value for money.
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Review collected in partnership with this hotel
Response from Cloud_Cheng, Manager at Somerset Riverview Chengdu
Responded 4 weeks ago
Dear guest, Thank you for taking your time to share your reviews. We highly appreciate your constructive feedback, we will revert your concern to relevant department for further improving. We will work harder to offer the best facilities, especially the personalized service and provide more pleasant stay during your next stay. Thanks for your comments. We look forward to welcoming you back for another refreshing Somerset experience with us.
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We booked 2 rooms. The hotel is strategically located along Jinjiang River and South Renmin Road 3rd Stretch. The road outside the main door is a one-way traffic and most taxis would alight us outside the main traffic junction and we need to carry our luggage to the hotel /
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Response from Cloud_Cheng, Operation Manager at Somerset Riverview Chengdu
Responded 4 weeks ago
Dear guest, Thank you for your comments.We sincerely apologized for the wi-fi connecting inconvenience caused. We highly appreciate your constructive feedback, we will revert your concern to relevant department and increase training to our staff . Thank you again for your reviews and we look forward to seeing you again soon!
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The hotel is actually a crass version of somerset that you get anywhere else in the world.. Issues:- 1. Language:- Even the receptionists at this hotel of this global brand cannot communicate in english,a primary reason why we booked with them. 2.wifi:- Does not work and very
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Response from Cloud_Cheng, Operation Manager at Somerset Riverview Chengdu
Responded 4 weeks ago
Dear guest, Thank you for taking your time to share your feedback with us. We sincerely apologize for the inconvenience caused during your stay. We will work harder to training our staff about language,offer the personalized service and provide more pleasant stay during your next stay. We will focus on the checking of guestrooms and ensure a high-speed wifi and comfortable environment for our guests. Your feedback has been shared with the relevant departments for further action. We hope to welcome you in the near future and feel the difference in our improved service.
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Living hall
由房看出去的日景
kitchen
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It depends your point of original. It is easier to catch a cab especially you have language or children. You can get a fixed price taxi from the airport. Hope this help. Have a safe and happy stay.
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We road the bus for less than $2 a person. The bus will drop you off within a very quick walk. Would not spend 10 x the amount on a taxi
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Dear gomed, Currently there are free shuttle bus service on Saturdays and Sundays (twice each day, morning and afternoon) to popular tourist sites Jin Li and Kuanzhai Alley. You just need to make a booking in advance at the front desk. Taxis are indeed plentiful and cheap, so that is also definitely a good option.
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Dear SiewMeiLee, thank you for your enquiry. I am pleased to inform that most of our apartments have washers except for One-Bedroom Executive and One-Bedroom Premier units. However we have washers and dryers installed in the common area just outside these apartments, which are very accessible and convenient. In fact, a lot of guests who have stayed with us really appreciate the convenience of our fully-furnished apartment during their travels! We will be more than happy to provide any assistance you may require, thank you very much. We look forward to hosting you in Chengdu! Wilfred HEE | Residence Manager 许哲荣 | 驻店经理 Somerset Riverview Chengdu | 成都盛捷江畔服务公寓
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Dear Seattlemom206, There are non-smoking rooms available, and our housekeeping staff ensures that the non-smoking rooms are clean and smoke-free during each cleaning. We are located in a prime location in Chengdu, on the bank of the Jinjiang River. The residence is surrounded by lush greenery, beautiful water ways, as well as local tea houses and bars. We are also in close proximity to offices, banks, shopping malls and restaurants. The serviced apartment is spacious and fully-furnished, and guests feel right at home while taking in the beatiful sights of this wonderful city. I will be more than happy to assist with any queries you might have and help make your stay in Chengdu memorable, safe and pleasant. Thank you and I wish you a wonderful stay in Chengdu.
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12
"Our apartment comes with all kitchen, washing machine & dryer"
"High floors better view"
"Ask for window views facing Jinjiang River."
"Beware of rude staff"
"Try for river side"
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PRICE RANGE
$69 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
莎玛公寓式酒店中汇广场莎玛公寓式酒店(中汇广场)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
200
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