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Somerset Riverview Chengdu

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#13 of 2,519 Hotels in Chengdu
Certificate of Excellence
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Somerset Riverview Chengdu
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156 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Level Contributor
124 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints about the Somerset - this is a very good no frills economic choice well located in downtown Chengdu. Our one bedroom was large and spacious with good equipment including a washer and a dryer (not combo) - allowing us to do laundry on a long trip. The hotel is located right on the river - very picturesque. Subway... More 

Helpful?
Thank Travel715
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Travel715, We are glad that you have enjoyed your stay in Somerset Riverview Chengdu and made use of the laundry facilities available in most of our apartments. Local restaurants are available within walking distance near the Sichuan University, which is a short 5-minute walk away from our residence. There are several street snacks and local eateries that offer authentic... More 

Muscat, Oman
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location of this hotel is perfect, it's just a 5 minute walk to a train station, breakfast was served daily and everyday was different. You can do your own laundry, and cook your own food, and the rooms were very spacious. As for the hotel staff, they really really tried their best helping me out, but in the end... More 

Helpful?
Thank KatDahiroc
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear KatDahiroc, First and foremost, I would like to express my sincerest apologies for the inconvenience caused during your stay with us, for having to waste the time and effort in getting around. We will reinforce training for our Guest Service staff and ensure that problems like these will not arise in future. I am glad that you appreciate th... More 

Asia
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I like the stay in Somerset brand service apartment whenever I travel abroad ! Which I can do self-services laundry and brew my own Chinese tea ! Location is near to subway and internal decoration is much better than Somerset Xuhui, which I always use to stay when in Shanghai. The staff is helpful (not sure what is her name),... More 

Helpful?
Thank Yan Seong L
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Yan Seong L, Thank you very much for supporting the Somerset brand globally. I am glad that you have enjoyed your stay here in Somerset Riverview Chengdu. On behalf of our Guest Service team, I would like to thank you for the compliments regarding our staff. It is our duty to assist our residents and provide a warm and... More 

Beijjng
1 review
4 of 5 stars Reviewed 3 weeks ago

If you would Iike walking, this is a better place. The building is nearby the river.3 minutes walk to the nearest subway stop. The breakfast is very simple, service is so so. The facility of apartment is a little old. Swimming pool is poor.

Review collected in partnership with this hotel

Helpful?
Thank zacharytung
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Zacharytung, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We are glad that you like our centrally located residence by the river. We apologize for missing the mark on our breakfast selection and swimming pool. We will continue to strive our best to create a better environment... More 

Hong Kong, China
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 22, 2016

The hotel feels luxurious and the room has everything you could need during your stay. It was very comfortable and the bed,especially, was enormous! Lovely decor, clean, spacious room and a good range of English channels on the TV. The only slight disappointment would be the shower. The floor doesn't slope enough so you're left with a cold puddle of... More 

Helpful?
Thank k943h
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear k943h, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused in the cold puddle of water that you had to go through while entering the shower. We will be doing... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 4, 2016

We stayed for three weeks and had a one-bedroom Deluxe Room. The booking states that the room is supposed to be 108square meter. It is not. 70sqm tops. When asking the very nice personnell at the reception the say that the area includes some public areas also. This is how rooms are measured in China (at least in Chengdu they... More 

Helpful?
Thank Jari M
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Jari M, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused with regards to the size of your apartment as well as the noise coming through from the windows. Indeed,... More 

Winchester, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 1, 2016

The pool and roof garden are the best features of this hotel - access to the roof is a little awkward as you have to get someone to let you up there but it's got lots of stylish furniture and great views across the city. The pool has a quite magical light display which is particularly great at night -... More 

Helpful?
2 Thank FatTulipToo
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear FatTulipToo, We am glad that you have enjoyed some of our residents' favourite spots during your stay in Somerset Riverview Chengdu. Our swimming pool ceiling has been specially created this way to allow our residents to rest, relax and rejuvenate after a long day at work. Our rooftop garden is also one of the hidden gems in town -... More 

Bangkok
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed July 28, 2016

I chose this hotel based on the ratings on various travel sites; well, I have not been disapointed at all! My one bedroom suite offering a great view over the city was big and very comfortable. I found more amenities than what I expected, including a washing machine. Front desk staff were very friendly and helpful. I spent 3 great... More 

Helpful?
Thank Schaffter J
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Schaffter J, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We are glad to have received such positive feedback from you. Indeed, most of our rooms are equipped with washer cum dryer facilities. You may also like to make use of our indoor heated swimming pool, gymnasium... More 

Mumbai (Bombay), India
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 19, 2016

Great hotel, very spacious rooms. We had got connecting rooms. So our living room was massive. They had kitchens in each room. We were vegetarian and they had arranged noodles and fried rice for us which was great. They even gave us a late checkout with request.

Helpful?
Thank nilayshah1994
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear nilayshah1994, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. It is our pleasure to have made your stay an enjoyable one. Please do not hesitate to drop us an email for any special arrangements required for your upcoming stay. Once again, thank you very much for your... More 

Singapore, Singapore
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

Located next to Jinjiang river, it is near the main city centre. The one bedroom apartment we stayed in had all the amenities and offered comfortable stay. The gym is well equipped. Only thing I don't like is the location of the indoor swimming pool. To get to the pool one has to pass through the back area of the... More 

Helpful?
Thank Thiam Huat O
Charmaine F, Assistant Residence Manager at Somerset Riverview Chengdu, responded to this review

Dear Thiam Huat O, Thank you very much for staying with us and taking the time out to provide us with such valuable feedback. We hope that you have enjoyed your stay in Somerset Riverview Chengdu. We apologize for the inconvenience caused in having to pass through the kitchen area to get to our swimming pool. We are currently reviewing... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting on the banks of the Jinjiang River, Somerset Riverview Chengdu enjoys a prime address in the city of Chengdu. Nature features heavily around Somerset Riverview Chengdu. Whilst meandering water ways with romantic arched bridges make for a pretty cultural picture, local tea houses and bars alike takes on a fantastical modern allure. The 200 serviced residences is furnished with a modern and comfortable living and dining area, broadband Internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartment sizes from studio to three-bedroom apartments tailored to your lifestyle. Our 24-hour on-site security personnel and video intercom system provide you and your family a secure living environment. Somerset Riverview Chengdu is ideal for executive and their families looking for a balanced and enriching lifestyle. Our rooftop garden is the perfect relaxed space for lazy summer barbecue. Unique facilities include fully-equipped gymnasium, sauna rooms and children playground offering extensive leisure and sports choices for you and your family to relax and refresh. Our recreational residents’ programmes like city explorations and networking gatherings enable you to meet people and network within your community. Our helpful and caring staff is always striving to exceed your expectation, showcasing the core value of Somerset’s signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Somerset Riverview Chengdu

Address: NO. 1 3rd Section of Renmin South Road, Chengdu 610041, China
Location: China > Sichuan > Chengdu
Price Range: $68 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Riverview Chengdu 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Chengdu
#10 Romantic Hotel in Chengdu
#10 Business Hotel in Chengdu
#11 Spa Hotel in Chengdu
#12 Luxury Hotel in Chengdu
#12 Best Value Hotel in Chengdu
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