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Holiday Inn Chengdu Century City- West Tower

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Holiday Inn Chengdu Century City- West Tower
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312 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Reviewed 2 weeks ago

A three-night stay as part of an organised group business event in Chengdu. The hotel is large, centrally located, adjacent to an exhibition venue, and adjoins another hotel internally giving access to spacious event / meeting halls and rooms. The Sun did not break through the all pervasive "fog" during my stay but this didn't matter as I was fully...

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Helpful?
Thank Robinoutandabout
Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at Holiday Inn Chengdu Century City-West Tower. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic...

Hong Kong, China
Reviewed 3 weeks ago

Stayed there for a couple of days in October with my wife, but on business. We arrived late at night and walked down a gloomy corridor - dim, dim lighting making it difficult to find the room number. The room? dim, slightly damp with a carpet which felt like it hadn't been cleaned in years (you know, when you don't...

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Helpful?
Thank neil602
Jemry Z, General Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, First of all, I would like to express my sincere appreciation to your valued comments, drawing our attention to our certain services and facilities defects. Absolutely, we do apologize for the inconvenience and disappointment you experienced during your stay. Guest comments like yours are most helpful for our service refinement. Meanwhile, please also be kindly informed that our...

Rome
Reviewed 4 weeks ago via mobile

The hotel is perfectly located if you intend to go to the Fair just opposite the Hotel. The hotel facilities are good, rooms spacious and clean, good choice of restaurants within the property... However there is one remarkable and disappointing note : almost nobody understands and speaks basic English! It's a struggle to get info, to order meal, to ask...

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Helpful?
Thank Dodi1972
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Dodi1972, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at Holiday Inn Chengdu Century City-West Tower. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic...

Pietermaritzburg, South Africa
Reviewed 4 weeks ago

Very good location for business. Staff in all departments super efficient and very friendly. Hotel very clean and comfortable overall with good ambient feel. Wide selection for breakfast. Check inn and out easy and Hassel free. Easy access to airport.

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Helpful?
Thank Imraan A
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Imraan A, Thank you for sharing your feedback from your recent stayed with us at Holiday Inn Chengdu Century City-West Tower. Indeed, your comments have a very positive impact on the team. Moreover, it is great to know that we were able to meet your expectation of our excellent service. We certainly look forward to having you return when...

Trondheim, Norway
Reviewed October 16, 2016

The hotel is not far from the airport (about 15 min by taxi), but a bit too far from downtown Chengdu. Not much to do or see around the hotel. Room was big, same goes for the bathroom, Clean room and very comfy bed. Staff was very friendly and helpful, though not many spoke much english. Great breakfast, a lot...

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Helpful?
Thank Nina B
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Nina B, Thank you for choosing Holiday Inn Chengdu Century City-West Tower and taking the time to share your recent experience with us. We are more than delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to welcoming you back soon. Felicity Qiu Distribution & Relationship Marketing...

Montreal, Canada
Reviewed October 16, 2016

The hotel is perfectly located for business travel however other than the conference center, there is not much else around. The hotel rooms are large but are in desperate need of upgrades. The carpet in the room was old and smelled. The tile in the shower was also old and dirty. The restaurant in the lobby was good and the...

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Helpful?
Thank Chantal L
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Chantal L, Thank you for posting your review after staying at Holiday Inn Chengdu Century City-West Tower. To be a great hotel guests love is our primary vision to achieve. Thank you for your value suggestion. We will consider your suggestion when we commence our next hotel renovation list. It must be our great hour if you could allow...

Madrid
Reviewed September 25, 2016

I came to Chengdu for a travel fair which was located exactly opposite of the hotel which was ideal. The staff is friendly and made sure I had an early check-in since I arrived early morning from Europe. The internet is fairly good. Nice large room with an older decor although I noticed I was getting some sort of insect...

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Helpful?
Thank Jorrell
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Jorrell, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at Holiday Inn Chengdu Century City-West Tower. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic...

United Kingdom
Reviewed September 10, 2016

What a wonderful hotel, great staff sumptuous breakfast. We stayed about 16 nights in total wit a split in the middle, the hotel even said they would keep the same room whilst we were away. From The GM down to the lowest employee, we were treated like extra special people, look out for Alex the Deputy Manager in the cafe...

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Helpful?
Thank big47al
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear big47al, Thank you for your great compliment of our staff and hotel. We have delivered your comments and shared with hotel colleagues. We are glad to know that you had a memorable and satisfying stay with us at Holiday Inn Chengdu Century City. Thank you again for recommendation. We are looking forward to your next visit. Felicity Qiu Distribution...

Mainz, Germany
Reviewed July 31, 2016

I needed to visit Chengdu for a trip and selected the Holiday Inn - West tower. It's a typical business hotel in an area where nothing is to see for sightseeing. Tourists might be disappointed, but that's not the fault of the hotel. Overall the Hotel is well maintained with friendly english speaking staff. Breakfast is mainly chinese, but some...

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Helpful?
Thank Tripmagnum
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Tripmagnum, Thank you for taking the time to post your feedback about your stay! We are more than pleased to hear that our guestroom and services leave you with good impressions. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a...

Reviewed July 10, 2016 via mobile

I stayed here for almost 3 weeks and it has been very good experience in several ways. The hotel staff is super efficient, courteous and helpful. Everyone right from the boys who helped me get a taxi everyday and communicate where i want to go, the concierge who were always happy n ready to help, the breakfast area staff, the...

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Helpful?
Thank ReemaThakur
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear ReemaThakur, Thank you for sharing with us about your feedback at Holiday Inn Chengdu Century City-West Towel. It is pleased to know that our service helped in making your visit memorable. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The Hotel has 190 modern and quiet guest rooms including 16 suites and 40 Executive Club rooms with business friendly features. There are 3 various outlets for dining and entertainment. ... more   less 

Additional Information about Holiday Inn Chengdu Century City- West Tower

Address: 208 West Tower, Century City Boulevard, Chengdu 610041, China
Location: China > Sichuan > Chengdu
Price Range: $69 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chengdu Century City- West Tower 4*
Number of rooms: 775
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Orbitz, Travelocity, Ctrip TA, Priceline, Booking.com and Expedia so you can book your Holiday Inn Chengdu Century City- West Tower reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn West Century City Hotel Chengdu
Holiday Inn Chengdu
Chengdu Holiday Inn
Hotel Style:
#28 Best Value Hotel in Chengdu
#41 Luxury Hotel in Chengdu
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Questions & Answers

Questions? Get answers from Holiday Inn Chengdu Century City- West Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is a rolling refurbishment in progress.”
 of 5 bubbles Robinoutandabout, 2 weeks ago | Read review
“Avoid - there are no good rooms”
 of 5 bubbles neil602, 3 weeks ago | Read review
“High floors are best, it can be quite noisy when there are exhibitions on”
 of 5 bubbles big47al, Sep 10, 2016 | Read review
“Club rooms on the higher floors”
 of 5 bubbles 208andys, Nov 9, 2015 | Read review
“do not take a smoking room even if you smoke. it smells like a full ashtray”
 of 5 bubbles 851marcs851, Nov 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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