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Holiday Inn Chengdu Century City- West Tower

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Holiday Inn Chengdu Century City- West Tower
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318 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Minneapolis, Minnesota
Reviewed 2 days ago NEW

The Holiday Inn Chengdu Century City - West Tower is a great location for business meetings. Close to the convention center, the hotel is convenient and can accommodate very large groups. The hotel front desk staff were very friendly and worked hard to provide good service. My room was clean and I appreciate the efforts of the housekeeping staff. Internet...

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Helpful?
Thank IMAbbyNormal
Hong Kong, China
Reviewed 1 week ago NEWvia mobile

Been here many times. The reason I stay here is location and price. Went with two colleagues, both of them got really good service, but my experience was different. From check-in, not so well maintained room, not very good breakfast experience...and lobby bar experience was just rude. Not sure I stay here next time.

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Helpful?
Thank Calle K
Jemry Z, General Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Calle K, Thank you very much for taking the time to leave your feedback and I sincerely apologize to your unpleasant stay experience. Indeed, to be a Great Hotel Guests Love is our vision, rest assure that we will reinforce our staff training and strive to provide our guests with the highest quality services and facilities. I would greatly...

Singapore, Singapore
Reviewed 4 weeks ago

Didn't like the hotel, the ambience and the staff. Service was not even an iota of what they claim. Not asy to get a taxi from there to anywhere. No concern for customer convenience, no one even spoke English, was very tough to communicate.

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Helpful?
Thank Seema T
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Seema T, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at Holiday Inn Chengdu Century City. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic...

Ottawa, Canada
Reviewed December 22, 2016

Great location close to the Tianfu software park and the Century City convention centre. All the business necessities were available, along with 24 hour dining and a good Chinese restaurant. The breakfast buffet was international and substantial.

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Helpful?
Thank chrispbridgen
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Chengdu Century City-West Tower and taking the time to share your recent experience with us. We are more than delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to welcoming you back soon. Felicity Qiu Distribution & Relationship Marketing Team

Reviewed November 21, 2016

A three-night stay as part of an organised group business event in Chengdu. The hotel is large, centrally located, adjacent to an exhibition venue, and adjoins another hotel internally giving access to spacious event / meeting halls and rooms. The Sun did not break through the all pervasive "fog" during my stay but this didn't matter as I was fully...

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Helpful?
Thank Robinoutandabout
Jemry Z, Guest Relations Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at Holiday Inn Chengdu Century City-West Tower. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic...

Hong Kong, China
Reviewed November 19, 2016

Stayed there for a couple of days in October with my wife, but on business. We arrived late at night and walked down a gloomy corridor - dim, dim lighting making it difficult to find the room number. The room? dim, slightly damp with a carpet which felt like it hadn't been cleaned in years (you know, when you don't...

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Helpful?
Thank neil602
Jemry Z, General Manager at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Guest, First of all, I would like to express my sincere appreciation to your valued comments, drawing our attention to our certain services and facilities defects. Absolutely, we do apologize for the inconvenience and disappointment you experienced during your stay. Guest comments like yours are most helpful for our service refinement. Meanwhile, please also be kindly informed that our...

Rome
Reviewed November 10, 2016 via mobile

The hotel is perfectly located if you intend to go to the Fair just opposite the Hotel. The hotel facilities are good, rooms spacious and clean, good choice of restaurants within the property... However there is one remarkable and disappointing note : almost nobody understands and speaks basic English! It's a struggle to get info, to order meal, to ask...

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Helpful?
Thank Dodi1972
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Dodi1972, We want to take this opportunity to thank you for sharing your feedback regarding your recent stay with us at Holiday Inn Chengdu Century City-West Tower. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic...

Pietermaritzburg, South Africa
Reviewed November 6, 2016

Very good location for business. Staff in all departments super efficient and very friendly. Hotel very clean and comfortable overall with good ambient feel. Wide selection for breakfast. Check inn and out easy and Hassel free. Easy access to airport.

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Helpful?
Thank Imraan A
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Imraan A, Thank you for sharing your feedback from your recent stayed with us at Holiday Inn Chengdu Century City-West Tower. Indeed, your comments have a very positive impact on the team. Moreover, it is great to know that we were able to meet your expectation of our excellent service. We certainly look forward to having you return when...

Trondheim, Norway
Reviewed October 16, 2016

The hotel is not far from the airport (about 15 min by taxi), but a bit too far from downtown Chengdu. Not much to do or see around the hotel. Room was big, same goes for the bathroom, Clean room and very comfy bed. Staff was very friendly and helpful, though not many spoke much english. Great breakfast, a lot...

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Helpful?
Thank Nina B
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Nina B, Thank you for choosing Holiday Inn Chengdu Century City-West Tower and taking the time to share your recent experience with us. We are more than delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to welcoming you back soon. Felicity Qiu Distribution & Relationship Marketing...

Montreal, Canada
Reviewed October 16, 2016

The hotel is perfectly located for business travel however other than the conference center, there is not much else around. The hotel rooms are large but are in desperate need of upgrades. The carpet in the room was old and smelled. The tile in the shower was also old and dirty. The restaurant in the lobby was good and the...

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Helpful?
Thank Chantal L
Jemry Z, Distribution & Relationship Marketing Team at Holiday Inn Chengdu Century City- West Tower, responded to this review

Dear Chantal L, Thank you for posting your review after staying at Holiday Inn Chengdu Century City-West Tower. To be a great hotel guests love is our primary vision to achieve. Thank you for your value suggestion. We will consider your suggestion when we commence our next hotel renovation list. It must be our great hour if you could allow...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn East Century City Chengdu is located in the Century City complex in southern Chengdu, which features the New Chengdu International Exhibition & Convention Center and Causeway Bay Shopping Mall.The Hotel has 190 modern and quiet guest rooms including 16 suites and 40 Executive Club rooms with business friendly features. There are 3 various outlets for dining and entertainment. ... more   less 

Additional Information about Holiday Inn Chengdu Century City- West Tower

Address: 208 West Tower, Century City Boulevard, Chengdu 610041, China
Location: China > Sichuan > Chengdu
Price Range: $68 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chengdu Century City- West Tower 4*
Number of rooms: 775
Reservation Options:
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Also Known As:
Holiday Inn West Century City Hotel Chengdu
Holiday Inn Chengdu
Chengdu Holiday Inn
Hotel Style:
#27 Best Value Hotel in Chengdu
#42 Luxury Hotel in Chengdu
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Questions & Answers

Questions? Get answers from Holiday Inn Chengdu Century City- West Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor gives the best views”
 of 5 bubbles IMAbbyNormal, 2 days ago | Read review
“There is a rolling refurbishment in progress.”
 of 5 bubbles Robinoutandabout, Nov 21, 2016 | Read review
“Avoid - there are no good rooms”
 of 5 bubbles neil602, Nov 19, 2016 | Read review
“High floors are best, it can be quite noisy when there are exhibitions on”
 of 5 bubbles big47al, Sep 10, 2016 | Read review
“Club rooms on the higher floors”
 of 5 bubbles 208andys, Nov 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question