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Crowne Plaza Qingdao

#23 of 1,401 Hotels in Qingdao
Certificate of Excellence
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No.76 Hongkong Middle Road, Shinan District, Qingdao 266071, China
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Crowne Plaza Qingdao
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570 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel before. When I checked in for my most recent stay, I was delighted to be upgraded to a suite. The suite had a lounge / study with an ensuite toilet, and a large bedroom with a lovely en-suite bathroom. The suite was well appointed and very very comfortable. I was only staying for 2... More 

Helpful?
Thank adeandyo
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our rooms and services made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once... More 

Louisville, Kentucky
Level Contributor
11 reviews
4 of 5 stars Reviewed January 2, 2016

The bedding is delicious. Getting in and trying to shake off jetlag? This is THE place. The room itself is just fine although a touch dated. Nicely cleaned with lots of bottled water. This room is suite style w/ separate bedroom. Flat screen TV in both rooms and a half bath in the sitting room. Plenty of hot water and... More 

Helpful?
Thank slngshot
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More 

ROME,NY
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed November 22, 2015

Have stayed here in the past, probably 3 years ago. Disappointing stay, room was hot and decor miserable. Hotel badly needs updating. The open kitchen restaurant was very poor, buffet very poor. Had a glass of red wine, tasted like vinegar . Will not stay here again

Helpful?
Thank stokeswest
ina m, Public Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We would like to take this opportunity to apologize for any inconvenience we may have caused you. We appreciate your feedback as this is our best resource for improving guest services. We are currently working to make enhancements... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2015 via mobile

Easy check in. Friendly staff. My room was comfortable with separate bedroom and living area. Large clean bathroom with separate bath and shower with good hot water and water pressure. Very comfortable bed Room service offers a wide range of choices. WIFI in rooms easy to connect to. Buffett breakfast with lots of choices and drinkable coffee! Starbucks 2 minutes... More 

Helpful?
Thank 328annetter
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location ,service and rooms made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.... More 

Illinois
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed October 26, 2015

This is the third time I have stayed in this hotel. Just finished a 2 night stay here on business. The staff at this hotel is very good, they truly seem engaged and want to help you. Check in was efficient and friendly, the price we paid in late October was excellent (around $75 US per night including breakfast). I... More 

Helpful?
Thank Texas_Phil
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thanks for choosing our hotel for staying many times, And thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our facilities and restaurant service have not been up to your expectations and would like... More 

manchester
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 19, 2015

Stayed here many times and very comfortable. Book a club room for not much more and breakfast and drinks and snacks are all included as well as free laundry and mini bar drinks. Close to centre of Qingdao .Great Italian restaurant inside with excellent food and wine and close to the sea front for walks if you there at the... More 

Helpful?
Thank frazemanchester
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location ,service and rooms made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.... More 

China
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed October 4, 2015 via mobile

Only thing to complain is that you should not forget your bathing cap, if you want to visit the pool and that you have to wait often for the elevators.we stayed here two nights during the Golden Week 2015. The City is very crowded then, but the hotel was still nice. The breakfast buffet is great. all is clean and... More 

Helpful?
Thank BetzChina
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. We are very glad to know that our staff and service helped in making your visit enjoyable. and thanks for gave our hotel the high appraisal. Meanwhile, we take our guest comments very seriously and always strive to... More 

Dubai, United Arab Emirates
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 1, 2015

I stayed more then 8 times now at the Crown Plaza Hotel within the last 4 Years and i must say it is still a good Choice in Qingdao. The Rooms are well Maintained, Bathrooms are a bit older but clean and everything is kept in good Condition. the Living Room and the Bedroom are spacious, the Bed is comfortable... More 

Helpful?
Thank Matthiasz82
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the good location and warmly services. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.We... More 

Heilbronn, Germany
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 25, 2015 via mobile

The hotel was former good, now it is old. All seams to be grey. The non-smoker rooms smell smoky. Breakfast area with dirty Glas roof, meals are ok. Bed was very good, also TVs. Personal was friendly but not knowing what to do. Stayed one night.

Helpful?
Thank stewell
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Qingdao. I would like to thank you for taking the time to fill in a review on TripAdvisor following your stay in our hotel. We are very sorry that any inconvenience we may have caused you due to our... More 

Shanghai, China
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 24, 2015

With a group of friends we selected Qingdao as a stag week end destination. We really liked the city btw, it has a very nice atmosphere, much more relaxed than Shanghai. Since we wouldn't spend much time in the hotel with sailing and dinners already planned for the week end, and to keep the budget to a reasonable amount, we... More 

Helpful?
Thank Xavier__Andrea
ina m, Guest Relations Manager at Crowne Plaza Qingdao, responded to this review

Dear Guest, Thank you very much your comment on trip advisor and the time you took for giving us your valuable and detailed feedback about your stay. First of all, we would like to apologize for the inconvenience you experienced during your recent stay with us. I can assure you that your comments will be shared with all the staff... More 

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