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Crowne Plaza Jinan City Center

#2 of 1,039 Hotels in Jinan
Certificate of Excellence
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No. 3 Tian Di Tan Road, Lixia District, Jinan 250011, China
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Crowne Plaza Jinan City Center
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494 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Darwin, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a well maintained, smart, modern comfortable hotel. Five star rooms. Staff were very helpful and any small error was corrected quickly and without fuss. Location is close to Baotu Springs and Da Ming Hu which make for a comfortable stroll in you have spare time.

Helpful?
Thank dguppy
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear dguppy, Thank you very much for staying at Crowne Plaza Jinan City Center and taking your valuable time to writing review. We are very glad you enjoyed your stay with us. Hotel is located in the city center where you could walk to Quancheng Square, Baotu Spring, Daming Lake, Heihu Spring and with fashion shopping mall around. In order... More 

Shanghai, China
Level Contributor
251 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was completely renovated since my last stay here the rooms are spacious well appointed and comfortable. The bed is comfortable and the shower is good. The staff speak very poor English or not at all. Then there is the way the IHG treats their VIP where you need to beg and argue for everything and the so called... More 

Helpful?
1 Thank Mashgiach
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Mashgiach, Thank you for staying at Crowne Plaza Jinan City Center and taking your valuable time to writing review. Hotel new extension opened on Dec. 28th with completely new facilities and concept as to provide comfortable staying experience. You mentioned the staff English issue our hotel will conduct English Training for our staff. We are sorry for the inconvenience... More 

Montreal, Canada
Level Contributor
184 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 511 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here several times and was not too satisfied; however, it is getting better. Hotel was 100% renovated 2 years ago, so rooms are fine and well sized. Internet was better and more stable than last time, although not perfect. Executive room and executive club lounge access is not worth paying for. It is opening only 10:00 AM (no... More 

Helpful?
1 Thank nomad6022
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear nomad6022, Thank you for staying at Crowne Plaza Jinan City Center again and taking your valuable time to write review. We are very glad you recognized our improvement on internet, staff English although not perfect and we will continue to improve. For the Club floor benefits we will look into it. Thank you very much for you suggestions. We... More 

Edinburgh, United Kingdom
Level Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

This is a good hotel centrally located in Jinan with shops and parks close by. The rooms are well appointed and the staff are friendly, although language skills are maybe a little less than in Beijing. I stayed for only two nights but had a good experience apart from once again being without aircon in a very warm room (same... More 

Helpful?
Thank WillieJJ
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear WillieJJ, Thank you very much for staying at Crowne Plaza Jinan City Center and taking your valuable time to writing review. Our hotel is located in the city center with tourist attractions and shopping mall close by. Hotel is shining on Dec. 28th 2013 after new extension. We are very sorry that the winter aircon did not open during... More 

Hong Kong, China
Level Contributor
53 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 30, 2016

We were told by our local friends that this is the best joint in Jinan, and we were not disappointed. The lobby was a big plus, great for meetings. Our room was a bit musty (facing indoor). But our client's room, which faced the streets, was airy and well lit. Buffet was average, though friendly services from staff and cooks... More 

Helpful?
Thank Dionysus38
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dionysus38, Thank you for choosing Crowne Plaza Jinan City Center and taking your valuable time to writing review. As you mentioned hotel is located in city center and near to tourist attractions and shopping mall. It is really awesome location. We are very sorry that the room is a little musty we will pay attention to the inside room and... More 

Singapore
Level Contributor
146 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed May 13, 2016

Stay 2 nights in this hotel and really pleased with the room, reception is on 7th floor but is a lovely big lounge. The hotel is in high rise block within the city centre area and is convenient to walk everywhere including the famous plaza. If you don't like shopping, a walk along the old moat will bring some interesting... More 

Helpful?
Thank oscar28
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear oscar28, Thank you for staying at Crowne Plaza Jinan City Center and share you valuable review with us! We are very glad you enjoyed your stay with us. Thank you for your appraise to our service, food and guest room. We are very sorry that you did not sleep well during the first night because of room temperature. As... More 

Maracaibo, Venezuela
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 9, 2016

This is a very good hotel. However, it's China and don't mean to be racist but the standard is not as high as it should be. The hotel is beautiful and excellently well maintained. It's all about luxury everywhere you look at. Super clean. Rooms are big and well equipped. Bathrooms are also big and with all the amenities you... More 

Helpful?
1 Thank Kira A
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Kira A, Thank you very much for choosing Crowne Plaza Jinan City Center and taking your valuable time to share your review with us! Hotel is located at city center and near to Tourist Spots and shopping mall. Thank you for your recognition on our spacious room, cleanliness and good facilities. We are very sorry as the Air Conditioning... More 

Princeton, New Jersey
Level Contributor
188 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

The lower floors are occupied by top tier retailers. Hotel starts from 7th floor and up. There are two sections A and B separated by the configuration of the beds. The lobby is very impressive. The owner is famous in running high end retail shops and decided to get into hotel business.

Helpful?
Thank sunjoe075
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear sunjoe075, Thank you very much for staying at Crowne Plaza Jinan City Center and share your review with us. Hotel is located at city center and is complex interconnected to an extended luxury branded shopping experience. Check in is on 7th floor at our large airy lighted grand lobby. Thank you again for your review and we are looking... More 

Mjolby, Sweden
Level Contributor
144 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed April 18, 2016

Stayed 6 nights for business at the Crowne Plaza Jinan City Center and found it quite good. Actually better than expected. Check in is done on the 7th floor, concierge took care of the bags so I didn't have to haul all my luggage all the way to my room. They layout of the hotel is a bit strange with... More 

Helpful?
1 Thank j_a70
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear j_a70, Thank you for staying at Crowne Plaza Jinan City Center and taking your valuable time to share you feedback with us. We are very glad you enjoyed your stay and satisfied with our room, breakfast and service. We are sorry that some staff English is poor which bring some trouble for you. We have make plan and will... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 4, 2016 via mobile

Hotel is alright maybe 4 star is saggy on it, i do not know how it is ranked 4+. The room very spacious, the reception did there best with how much they know. Food in room service menu is so very limited and the food itself is worst i had in china, breakfast buffet don't bother... Now for the horrible... More 

Helpful?
1 Thank Merched R
Sharon L, Public Relations Manager at Crowne Plaza Jinan City Center, responded to this review

Dear Merched R, Thank you very much for staying at Crowne Plaza Jinan City Center and sharing your review with us. We are apologized that room temperature, room service food quality impacted your overall experience. We are very sorry for it. Thank you for telling us all these problems and we taken it very seriously. Now our air conditioning is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Jinan City Center managed by InterContinental Hotels Group and famed for its prime location.Explore our 370 rooms and suites upscale five-star contemporary designed hotel complex interconnected to an extended luxury branded shopping experience.Check in on the 7th floor at our large airy sun lighted grand lobby , featuring waterfalls surrounded by natural lush green trees for a stimulating welcome experience.Enjoy high life with a glass of wine at the one and only city roof top garden lounge with a panorama view overlooking the City Spring Square and its breathtaking thousand buddha mountain scenery.For ultimate corporate and glamorous wedding events do access the large Crowne Grand Ballroom, pillar less and high ceiling.To make bussiness smooth and leisure activities energizing , our passionate and empowered team will support with attention to detail to assure seamless service provided for a complete successful travelling experience. ... more   less 

Additional Information about Crowne Plaza Jinan City Center

Address: No. 3 Tian Di Tan Road, Lixia District, Jinan 250011, China
Location: China > Shandong > Jinan
Price Range: $95 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Jinan City Center 4.5*
Number of rooms: 370
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Also Known As:
Crowne Plaza Jinan City Hotel Jinan
Crowne Plaza Hotel Jinan
Crowne Plaza Jinan City Center China - Shandong
Hotel Style:
#1 Spa Hotel in Jinan
#2 Luxury Hotel in Jinan
#3 Best Value Hotel in Jinan
#3 Business Hotel in Jinan
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