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Hyatt Regency Jinan

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#5 of 1,090 Hotels in Jinan
Certificate of Excellence
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Hyatt Regency Jinan
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124 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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plainfield, IL
Reviewed 4 days ago NEW

This is a beautiful hotel! The rooms are extremely spacious and well appointed. The staff is courteous and attentive and were proficient in English. My view was a beautiful overlook of the city. I will definitely stay here again if I visit Jinan again!

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Helpful?
Thank janlyn3
Bath, United Kingdom
Reviewed 5 days ago NEWvia mobile

We found the hotel a great place to stay that was central to Jinan and easy to catch buses/taxis to other places from. Good standard of room. We stayed club class which provided excellent breakfasts and evening drinks/snacks. Staff very helpful although evening staff in lobby reception struggled to understand English when we had some requests. Would definitely return.

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Helpful?
Thank DeniseAM
Reviewed December 19, 2016 via mobile

This is my standard hotel for business and pleasure, wether i go with my girlfriend or for business. Hyatt is my standard hotel. This Hyatt hotel in specific i have stayed at very often, and they manage to always keep me satisfied. Though i am a diamond member of Hyatt, it doesn't change the fact that they treat you well...

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Helpful?
Thank Hanifi B
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear Hanifi B, Thank you very much for taking time and effort to share your experiences with us on TripAdvisor. We are very pleased to read your positive and encouraging comments. I have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. We thank you once again for...

Shanghai, China
Reviewed December 6, 2016 via mobile

It is ok, the hotel located somewhere quiet in the evening, but nothing around there, I have stayed this hotel twice, but never gained a good impression, the service in the lounge is ok, one of the girl whose name is call lu mengmeng shown her care and welcoming but others just not pay attention about their job

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Helpful?
Thank dayang60
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear dayang60, Thank you very much for sharing your stay experience with us on TripAdvisor. First of all, please accept our apologize for all frustration you experienced during your recent stay with us. We thank you for sharing these constructive comments to our attention as it is only through your comments such as yours, that we are able to monitor...

Jinan, China
Reviewed November 26, 2016

satisfied with the housekeeping department/the concierge Department/the executive Lounge/the buffet dinner, especially Jack Zhang, Ken Zhu, Li Bo and some other people. But need more care about the requirement of top membership guest.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Zhi W
Rita0531, Digital Marketing AM at Hyatt Regency Jinan, responded to this review

Dear Zhi W, Thank you very much for taking time and effort to share your experiences with us on TripAdvisor. I am pleased to know that you enjoyed your stay with us at Hyatt Regency Jinan, especially your recogniation of serviced provided by Jack, Ken & Li Bo, rest assured that your comment and recogniation will be shared with them...

Shanghai, China
Reviewed October 27, 2016 via mobile

I arrived at the hotel at 200 after a very long tired trip didn't get any help with my luggage. Check in was quick and professional got a room upgrade without asking. The was large and beautiful well appointed. The bed was comfortable the shower didn't have very strong water pressure but was ok.

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Helpful?
Thank Mashgiach
Rita0531, Digital Marketing AM at Hyatt Regency Jinan, responded to this review

Dear Mashgiach, Thank you very much for taking time and effort to share your experiences with us on TripAdvisor. I am very pleased to read your positive comments on hotel location and room facility. At the same time, your comments on bell boy service and water pressure have been duly noted and we shall implement to improve maintenance of shower...

Kolkata
Reviewed October 27, 2016

I have been staying at Hyatt in Jinan for last four years . Service has gone down , rates are up . The staff at front desk have all left their smiles at home because nobody smiles these days ( maybe they are not happy ) at their jobs . In most home;s, some one who has stayed on fifteen...

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Helpful?
Thank KiranNair
Rita0531, Digital Marketing AM at Hyatt Regency Jinan, responded to this review

Dear KiranNair, Thank you very much for sharing your stay experience with us on TripAdvisor. First of all, please accept our sincere apologies for the inconvenience you experienced during your recent stay with us. The incident you endured with Front Desk Service and Banquet service are certainly not our standard of service. Your comments have been shared with related division...

Hong Kong, China
Reviewed October 14, 2016

Again back to this hotel in Jinan, knowing I will get normal treatment at check in, which I did. Front desk staff at lobby was not well trained. As a Diamond, I did not even get "welcome back" or big smile. I went up to club floor, trying to grab some food to eat, a lady from club floor gave...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Steve C
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear Mr. Steve C, Thank you very much for sharing your stay experience with us on TripAdvisor. First of all, please accept our sincere apologies for the inconvenience you experienced during your recent stay with us. The incident you endured with check in and taxi issue are certainly not our standard of service. Your comments have been shared with related...

Reviewed October 11, 2016 via mobile

The Hyatt is as good as it gets for 5 star hotels in the city of Jinan. The location is great, the price is low, and the quality is high. The rooms are very clean and of good size. I will certainly stay here again if I ever revisit Jinan.

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Helpful?
Thank mrchristiangrey
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear mrchristiangrey, Thank you very much for taking time and effort to share your experiences with us on TripAdvisor. I am very pleased to read your positive comments regarding hotel location and room condition. We thank you once again for your time and effort to share your thoughts and experiences with us, and we look forward to repeating "You are...

Palatine, Illinois
Reviewed September 4, 2016

I cant remember when I stayed at a Hyatt. However, that will be overcome. Hyatt Regency Jinan was quite a find. First business trip to this city. In the middle of the city and easy walking and running options around the hotel available. Check in was quick and easy. Room very spacious and comfortable. met my suppliers in the lobby...

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Helpful?
Thank Bob C
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear Bob C, Thank you very much for taking time and effort to share your experiences on TripAdvisor. I am very pleased to read your positive and encouraging comments. I have no doubt your compliments will go a long way towards motivating our employees to continuously maintain and exceed our guests' expectations. We thank you once again for your time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of Jinan’s Central District. Hyatt Regency Jinan has easy access to Jinan Railway Station and major city attractions. The hotel is 30 minutes from Jinan Yaoqiang International Airport, five minutes from the Baotu Spring and just 10 minutes from Daming Lake. Hyatt Regency Jinan offers 343 contemporary guestrooms including 38 suites, with guestrooms measuring from 43 sq m (462 sq ft). Dining and entertainment options include Jinan Palace – a signature Chinese restaurant, Market Cafe, Lobby Bar and an excellent pastry shop – Su Yuan. Leisure facilities include a fully equipped fitness centre, a 32-m (105-ft) indoor heated swimming pool and Fang Quan Spa. Hyatt Regency Jinan features extensive meeting and event facilities covering 2,069 sq m (22,270 sq ft) of event space. ... more   less 

Additional Information about Hyatt Regency Jinan

Address: No.187 Jingsi Road, Shizhong District, Jinan 250001, China
Location: China > Shandong > Jinan
Price Range: $82 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Jinan 4.5*
Number of rooms: 343
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hyatt Hotels Corporation and Priceline so you can book your Hyatt Regency Jinan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Jinan China - Shandong
Hotel Style:
#2 Spa Hotel in Jinan
#4 Business Hotel in Jinan
#5 Luxury Hotel in Jinan
#7 Best Value Hotel in Jinan
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Questions & Answers

Questions? Get answers from Hyatt Regency Jinan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid this hotel”
 of 5 bubbles KiranNair, Oct 27, 2016 | Read review
“Soak up the atmosphere and the friendliness of the staff”
 of 5 bubbles bobc965, Sep 4, 2016 | Read review
“Corner rooms are generally larger”
  • Room
  • Bathroom
 of 5 bubbles phototravel30, Oct 31, 2015 | Read review
“Once you're in your room call for a wi-fi booster to be installed. Otherwise you sit there thinking it's your computer or the connection or spots on the sun.”
 of 5 bubbles 333patm, Sep 21, 2014 | Read review
“Ask them to upgrade for better spacious rooms for sure.”
 of 5 bubbles UniversityRags, Sep 13, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question