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Hyatt Regency Jinan

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#5 of 1,040 Hotels in Jinan
Certificate of Excellence
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Hyatt Regency Jinan
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109 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Palatine, Illinois
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I cant remember when I stayed at a Hyatt. However, that will be overcome. Hyatt Regency Jinan was quite a find. First business trip to this city. In the middle of the city and easy walking and running options around the hotel available. Check in was quick and easy. Room very spacious and comfortable. met my suppliers in the lobby... More 

Helpful?
Thank Bob C
Shanghai, China
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 9, 2016 via mobile

Though staff had good service attitude, the property is not well maintained. Damp, dull and very in need of renovation to be worthy of being a Hyatt-managed hotel. Bed bugs were clearly evident. Food quality is also below par though prices are reasonable.

Helpful?
Thank ttwee
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear ttwee, Thank you very much for taking time to share your feedback with us on TripAdvisor. Please accept our sincere apologies for all the inconveniences and frustrations you experienced during your recent stay with us. Your comments on the in-room facilities have been duly noted and some effective communication and efforts would be taken to further enhance our facilities... More 

Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

My stay at the hotel in June was marred by a lack of assistance with baggage at check-in. This set the tone for my experience at the hotel. However to be honest the rest of my stay exceeded my initial disappointment. Will I stay at the Hyatt again...you bet.

Helpful?
Thank FareedSulimanDindar
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear FareedSulimanDindar, Thank you very much for sharing your stay experience with us on TripAdvisor. Please accept our sincere apologize for baggage services which did not meet your expectation. Please feel rest assured that this issue has been brought to the attention of the relevant division to take corrective actions. We look forward to your next visit in Jinan. With... More 

1 review
3 of 5 stars Reviewed June 14, 2016

Jinan's Hyatt Regency used to be the best hotel in town in my opinion. Now Sofitel owns that title. Although the food in the club lounge is still stellar and the fitness room is top notch, the price has gone up $35 dollars per night, which exceeds the hotel tax imposed in May. The number of English speakers has declined... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank T790KSsusank
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear T790KSsusank, Thank you very much for sharing your stay experience on TripAdvisor. First of all, please accept my sincerest apologies for the dissatisfactory experience that you recently had in our hotel. There is no excuse for us in creating such a negative experience for our guest. Rest assured that language training and corrective coaching will be extended to our... More 

New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 17, 2016

Hotel staff at the hotel are superb. Very professional and proactive most of all super customer service oriented. Chinese restaurant at the hotel is very nice and features authentic local cuisine. Huge variety and glass open kitchen is great.

Helpful?
Thank CDOD1970
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear CDOD1970, Thank you very much for your sharing of stay experiences on TripAdvisor. We are delighted to know that you had enjoyable stay with us at Hyatt Regency Jinan, and we look forward to welcoming you back for your next trip to Jinan. With best regards, Rita Bai More 

New Delhi, India
Level Contributor
188 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed March 22, 2016 via mobile

Stayed in Hyatt during recent business trip to Jinan...Average stay experience,far from Hyatt standards...Rooms lack the finesse...reception staff was not very courteous...Breakfast buffet was ok.Experience could have been better

Helpful?
Thank Deepthots
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear Deepthots, Thank you very much for sharing your stay experience on TripAdvisor. It is clear from your review that we could further improve in a number of areas where we did not fully meet your expectation. We are looking forward to your next visit to Jinan and experience authentic Hyatt hospitality. With best regards, Rita Bai More 

Dublin, Ireland
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed March 12, 2016 via mobile

This was a disappointing stay from start to finish. Nobody offered to help with bags when we arrived at the hotel. Staff at reception not friendly and very inefficient. Took approx 10 mins to process our booking and give us our room key! Noticeable bad smell in the lobby on the way to the lifts. Bedroom was nice enough and... More 

Helpful?
1 Thank Whe1o
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear Whe1o, Thank you very much for sharing your stay experience with us on TripAdvisor. Please accept our apologies for all the inconveniences and frustrations that you recently had in our hotel. There is no excuse for us in creating such a negative experience for our guest. It is clear from your review that we could further improve in a... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 6, 2016

I will miss the superb taste of the cold margaritas at lobby bar, with the soft sound of the voices of Duo Angels filling the air, it is a pleasure to return to the hotel after the working day and have a pleasant rest in the spacious room. A relaxing bath at the swimming pool is always an asset. Many... More 

Helpful?
Thank Javier C
Rita0531, Digital Marketing Assistant Manager at Hyatt Regency Jinan, responded to this review

Dear Javier C, Thank you so much for your time to share your recent stay experience with us on TripAdvisor. Your positive comments and recognition on our guest services, hotel facilities and Food & Beverage outlets will be a great encouragement for our colleagues to continuously provide an authentic hospitality experience to every guest. Once again, thank you for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Jinan’s Central District. Hyatt Regency Jinan has easy access to Jinan Railway Station and major city attractions. The hotel is 30 minutes from Jinan Yaoqiang International Airport, five minutes from the Baotu Spring and just 10 minutes from Daming Lake. Hyatt Regency Jinan offers 343 contemporary guestrooms including 38 suites, with guestrooms measuring from 43 sq m (462 sq ft). Dining and entertainment options include Jinan Palace – a signature Chinese restaurant, Market Cafe, Lobby Bar and an excellent pastry shop – Su Yuan. Leisure facilities include a fully equipped fitness centre, a 32-m (105-ft) indoor heated swimming pool and Fang Quan Spa. Hyatt Regency Jinan features extensive meeting and event facilities covering 2,069 sq m (22,270 sq ft) of event space. ... more   less 

Additional Information about Hyatt Regency Jinan

Address: NO. 187 Jingsi Road, Jinan 250001, China
Location: China > Shandong > Jinan
Price Range: $92 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Jinan 4.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Hyatt Regency Jinan China - Shandong
Hotel Style:
#2 Spa Hotel in Jinan
#4 Business Hotel in Jinan
#5 Luxury Hotel in Jinan
#5 Best Value Hotel in Jinan
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