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Somerset Heping Shenyang

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#5 of 1,094 Hotels in Shenyang
Certificate of Excellence
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Somerset Heping Shenyang
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118 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Dalian, China
Reviewed January 11, 2017 via mobile

We have been to Somerset twice already. The choice is single bedroom apartment deluxe , two and three bedroom apartments are available in deluxe and executive. The difference however is only the style. The apartments are large enough, feature a bath tube a laundry machine and a full equipped kitchen. Everything is clean and in good condition. The breakfast is...

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Helpful?
Thank pepkeM
Nicol W, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Sacramento, California
Reviewed December 12, 2016

Great location, clean rooms, helpful staff that speaks good English. I would recommend this hotel to all my friends. The room has everything: comfortable bed, two flat screen televisions with English channels, washer/drier, and cooking utensils.

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Thank Kenneth K
Nicol W, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Singapore, Singapore
Reviewed November 20, 2016

Staff speaks fluent English, very helpful and the location is stellar as it is near the high-speed train station. Room was clean and very comfortable, check-in was smooth and the breakfast was quite the spread.

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Helpful?
Thank joeihoney
Nicol W, Manager at Somerset Heping Shenyang, responded to this review

We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

Reviewed November 20, 2016 via mobile

Feels like home away from home. There are a few small issues (slow internet some days and no hot water late mornings), but I enjoy my stays here. The large unit and self catering makes it worth while. The manager Joe goes to great lenghts to make the stay comfortable. I travel to Shenyang 4 times a year. This is...

Review collected in partnership with 单个酒店
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Helpful?
Thank Shawn P
Nicol W, Manager at Somerset Heping Shenyang, responded to this review

We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

Shenyang, China
Reviewed November 7, 2016

The services are great. The staff are warm, friendly and helpful. The spa was pretty good and clean too. Got to use their gym too and everything is in great condition and kept very clean. Overall, it's a nice place to relax and take a break.

Review collected in partnership with this hotel
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Thank Davidmutugik
Nicol W, Manager at Somerset Heping Shenyang, responded to this review

We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

Kirkland, Washington
Reviewed November 7, 2016

Our stay was good. Our room was in excellent condition. Location-wise it's heart of downtown Shenyang, and it's really close to the train station. The best part though was the service. We have accidentally left a handbag in our room. The hotel was not able to find the missing bag, but also sent the bag COD via express to our...

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Helpful?
Thank Lei G
Nicol W, Manager at Somerset Heping Shenyang, responded to this review

We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!

Reviewed October 24, 2016

Nice personal, clean rooms. Quick check-in, check-out. No problem at all. Maybe lack of some luxury stuff for breakfast (like sushi, salad, etc. - limited selection). Excellent location in Shenyang. Generally I can highly recommend.

Review collected in partnership with this hotel
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Thank David S
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It is our pleasure to have you stay at Somerset Heping Shenyang! Thank you for sharing your feedback about your stay experience with us. I have noted your observation and shared this with management. Please be assured that we will continue in our improvement effort to provide excellent service and products to our guests. We look forward to welcoming you...

Taipei
Reviewed October 17, 2016 via mobile

It's more like an apartment than a room. The one we booked has 2 rooms, one is suite; one living room, one dinning room. The hotel staffs are friendly and the location of the hotel is good too. I really enjoy the time I stay here.

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Thank Imclaire924
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Singapore, Singapore
Reviewed September 12, 2016

This is an excellent full serviced apartment for a small family to stay and with shopping center just downstairs. The good thing is there is an indoor children's playground and even a small cinema where they screen movies for in-house guests. It is very suitable if you have small children and they can access the playground throughout the day. Good...

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Thank Richard s
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Melbourne, Australia
Reviewed August 29, 2016

So being our first time to China, I was concerned at the level of comfort that would be on offer in hotels. Well I shouldn't have been worried. Somerset Heping is a wonderful hotel located centrally in Shenyang. There are numerous restaurants and shopping centres close by, as well as the "go to" KFC, McDonalds, Starbucks, and Pizza Hut for...

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Thank serialholidaymaker27
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Somerset Heping Shenyang, located in the heart of Shenyang’s main commercial and shopping district, is the ideal place for business and leisure travellers looking for the comfort and convenience of living in a modern residence with endless eating and entertainment options close by. For a taste of history, the famed Shenyang Imperial Palace and Beiling Park nearby will give you a chance to enjoy a piece of ancient Chinese culture. Your serviced residence is just a 15-minute drive to Shenyang North Railway Station and a 35-minute drive to Shenyang Taoxian International Airport . Within walking distance, the metro station gives you quick access to the whole city. To make you feel right at home, all 270 fully-furnished serviced residences feature spacious living areas, fully-equipped and upscale kitchens, with separate dining areas. The indoor ?floor heating system keeps you warm during the chilly winter months. Our state-of-the-art HiFi systems and LCD TVs with satellite and cable channels offer many home entertainment options. And after a hard day’s work, relax at the spa or residents’ lounge, stay in shape at our fully-equipped gym, or simply spend time with your family at the children’s playground or games room. The 2 4-hour security personnel and system will provide the comfort of knowing that you and your family will be safe and secure at all times. ... more   less 

Additional Information about Somerset Heping Shenyang

Address: No.80 Taiyuan North Street, Heping District, Shenyang, China
Location: China > Liaoning > Shenyang
Price Range: $70 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Heping Shenyang 4*
Number of rooms: 270
Reservation Options:
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Hotel Style:
#2 Business Hotel in Shenyang
#3 Best Value Hotel in Shenyang
#3 Spa Hotel in Shenyang
#5 Luxury Hotel in Shenyang
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Questions & Answers

Questions? Get answers from Somerset Heping Shenyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Enjoy your stay at this nice hotel.”
 of 5 bubbles kennethk284, Dec 12, 2016 | Read review
“If you are lucky, corner units are better and brighter”
 of 5 bubbles Richards587, Sep 12, 2016 | Read review
“The switch of the table light in the main sleeping room leak electricity, don't touch it. Other than that it is a very good place to stay.”
 of 5 bubbles B5781IYpetera, Jul 28, 2016 | Read review
“Waving housekeeping's cleaning service (per day) and putting the 'stay green' door knob hanger will earn you a voucher that adds up and can be used for room service, golf simulator, and in hotel movie theater. ”
 of 5 bubbles Kpally, Jun 28, 2016 | Read review
“Best views”
 of 5 bubbles janezzstar, Mar 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question