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Somerset Heping Shenyang

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#6 of 1,075 Hotels in Shenyang
Certificate of Excellence
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Somerset Heping Shenyang
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106 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent full serviced apartment for a small family to stay and with shopping center just downstairs. The good thing is there is an indoor children's playground and even a small cinema where they screen movies for in-house guests. It is very suitable if you have small children and they can access the playground throughout the day. Good... More 

Helpful?
Thank Richard s
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Melbourne, Australia
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So being our first time to China, I was concerned at the level of comfort that would be on offer in hotels. Well I shouldn't have been worried. Somerset Heping is a wonderful hotel located centrally in Shenyang. There are numerous restaurants and shopping centres close by, as well as the "go to" KFC, McDonalds, Starbucks, and Pizza Hut for... More 

Helpful?
Thank serialholidaymaker27
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Bernese Oberland, Switzerland
1 review
4 of 5 stars Reviewed July 28, 2016

The apartment has super service, good location, good breakfast. Kids could play in a play room for a while. Good for the family. The switch of the table light in the main sleeping room leak electricity, don't touch it. Other than that it is a very good place to stay.

Review collected in partnership with this hotel

Helpful?
Thank B5781IYpetera
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang! More 

Denver, Colorado
1 review
4 of 5 stars Reviewed June 28, 2016

I was pleased with the efficiency and courtesy right when I entered. The staff were friendly and accommodating. Breakfast was more than satisfying. The only issue I have is the smell of the city right outside the entrance. It's really not something the hotel can change but it did prevent me from wanting to step outside the hotel. The hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank Kpally
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Heping Shenyang. Thank you once again for your support and we look forward to welcoming you back to Somerset Heping Shenyang in the near future. More 

Guelph, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 27, 2016

If you are an expat coming for a month or more and especially if you bring your family, this is the best place to stay in Shenyang. The apartments are as modern and stylish as anything back home. The location offers so many shopping and eating opportunities. The staff is amazing and friendly. The services and amenities are first class... More 

Helpful?
Thank Tony G
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Toronto, Canada
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 16, 2016

We had family members pick us up from the airport and drive us to the Somerset. WE later realized that one of our family works across the street from the Somerset and they did not realize that it was there and operated as a hotel. If anything I find that the Ascott Raffles and Somerset are "low profile" places to... More 

Review collected in partnership with this hotel

Helpful?
Thank kengra
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Birchington, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

Friendly staff, courteous and prompt handling of any concerns, only down was requiring to pay for air purifiers to ensure having decent, un-polluted air in the apartment. Such a basic requirement should not have to be paid for. Shopping available locally, and imported goods in supermarkets nearby for most of your needs.

Helpful?
Thank Mike S
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better. More 

Beijing, China
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 15, 2016

This service apartment is in downtown. Very convenient location for shopping and dining! Room is very comfortable,cozy. Good service! Nice and roomy kitchen area make me have home feeling. There is a delicate cinema! Breakfast is delicious as well! Just you almost have everything you need in the room.

Helpful?
Thank janezzstar
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better! More 

Taipei
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 13, 2016 via mobile

The hotel is like a home, big, has 2 bedroom and 2 bathroom, very cozy and almost have everything you need in the room. The breakfast is nice too, much better than I expected, various choices and surprising find the restaurant is quiet, not loud and noisy at all.

Helpful?
Thank Imclaire924
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang! More 

Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed February 29, 2016

This is a very comfortable hotel, with good breakfasts, functioning washing machine and adequate heating. Big negative was totally unreliable internet connection. There is a Starbucks nearby if you need internet for your work

Helpful?
Thank baltotraveller2016
Frederic L, Manager at Somerset Heping Shenyang, responded to this review

It is our pleasure to have you stay at Somerset Heping Shenyang! Thank you for sharing your feedback about your stay experience with us. I have noted your observation and shared this with management. Please be assured that we will continue in our improvement effort to provide excellent service and products to our guests. We look forward to welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Somerset Heping Shenyang, located in the heart of Shenyang’s main commercial and shopping district, is the ideal place for business and leisure travellers looking for the comfort and convenience of living in a modern residence with endless eating and entertainment options close by. For a taste of history, the famed Shenyang Imperial Palace and Beiling Park nearby will give you a chance to enjoy a piece of ancient Chinese culture. Your serviced residence is just a 15-minute drive to Shenyang North Railway Station and a 35-minute drive to Shenyang Taoxian International Airport . Within walking distance, the metro station gives you quick access to the whole city. To make you feel right at home, all 270 fully-furnished serviced residences feature spacious living areas, fully-equipped and upscale kitchens, with separate dining areas. The indoor ?floor heating system keeps you warm during the chilly winter months. Our state-of-the-art HiFi systems and LCD TVs with satellite and cable channels offer many home entertainment options. And after a hard day’s work, relax at the spa or residents’ lounge, stay in shape at our fully-equipped gym, or simply spend time with your family at the children’s playground or games room. The 2 4-hour security personnel and system will provide the comfort of knowing that you and your family will be safe and secure at all times. ... more   less 

Additional Information about Somerset Heping Shenyang

Address: No.80 Taiyuan North Street, Heping District, Shenyang, China
Location: China > Liaoning > Shenyang
Price Range: $68 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Heping Shenyang 4*
Number of rooms: 270
Reservation Options:
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Hotel Style:
#2 Business Hotel in Shenyang
#3 Best Value Hotel in Shenyang
#4 Spa Hotel in Shenyang
#5 Luxury Hotel in Shenyang
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