beyond my expectation took a short vacation with my parents in Dalian Grand Hyatt is no doubt the best hotel in Dalian the room is very big and everything is comfortable I would come again if I want to visit Dalian again
Beautiful hotel with nice rooms and a great view. My only complaint was the room service. My food was not hot and the breakfast was particularly bad. They ran out of breakfast potatoes and gave me cabbage. Yes, cabbage. When I called to ask about the missing potatoes is when they explained the substitution. I tried to explain that this wasn't really acceptable (that I don't like cabbage, cabbage and potatoes aren't exactly interchangeable, what if I had been allergic, why didn't they ask me or provide options for a substitution instead of making that decision, etc.) but it didn't really register. My "toast" was plain bread - not only not toasted but a little chilled as if it had been recently taken from refrigeration. That, combined with cold butter, made it impossible to spread butter on the bread. I can't comment on their restaurants but this didn't fill me with confidence. If you plan to eat elsewhere (and Dalian has a lot of great food options!) this is a great place to stay. If you plan to regularly utilize the room service, I'd go with another hotel.…
The location and view are stunning. Ocean with a night lighted bridge on one side and Xinghai Square with night lights on the other. Restaurant is amazing. Everything about the Dalian Grand Hyatt is superb!
The team in the Grand Hyatt in Dalian are incredible. I travel there every few weeks for business and it feels like a home away from home, in fact its probably even better than home in some respects 😁.The rooms are modern, clean and beautiful, the service is world class. I can't recommend it highly enough.
This hotel is awesome, its location, decor, rooms, food, spa, and gym are all brilliant. I stayed for 9 nights on a business trip. The reason i include 'frustrating' in the title is there are several things that just took the shine away and removed the 5th star for me: The main issue is the buffet restaurant, the food is amazing, but they let so many people in (non guests too) that the majority of times you go up they have run out of what you want. The worst example of this is the sushi counter where locals swarm as soon as the chefs put some out meaning there is regularly nothing available. On the couple of days it was quieter the restaurant was 5 star. The smoke house restaurant was also frustrating, had a really poor experience there with both service and food, seemingly against common opinion. So what else was frustrating? We found out at check in that the pool was out of action for our entire 10 day stay - couldve let us know prior to arrival, the one night i called room service was an awful experience culminating in the poor girl who could barely speak English realising while i was on the phone that they hadnt put the latest menu in my room, despite the hotel being part of an American chain i would put the ratio of staff who can engage properly in English to those who cant at 1:4, the concierge doesn't really know the best things to do for visitors almost giving a shrug of the shoulders when asked for suggestions, and finally they want 10 times the cost of a taxi for a hotel car! Still a 4 star experience but the hotel itself deserves 5 comfortably.…
We are a family of 6 with 4 daughters and used the Hyatt for our arrival in Dalian, it could not have been better. The facitilities, staff and location are top class. Hyatt gave us the perfect welcome to Dalian, the kids loved it, the food was great, try the waffles at breakfast.
Excellent location, perfect view and great food options. The staff are very nice, respectful and take care of your needs. Perfect place to enjoy your stay. Being a vegetarian was always a concern for me while in China, but this hotel had ensure that I am not hungry and have my choice of food during my stay. I would like to thank all the staff member of the hotel making my stay wonderful and memorable. Thank You.
A simply wonderful hotel... my room on the 29th floor was clean, spacious, well furnished and with beautiful views. The executive lounge offers panoramic views of the harbor and city square. The lobby is spacious and offers a public lounge/bar offering views of the nearby harbor. The restaurant on the lower level is also large I highly recommend this hotel
Definitely one of the best places to stay in Dalian. Sea view , a lot of attractions around with walking distance. Including good restaurants. Walking distance to aquarium and the hill with the view point. 10 min drive to Dalian software park (in case you come for business). Some staff speaks super limited English , but usually you find somebody to communicate. Nice breakfast buffet. Bar at top floor has great views, cocktails and western music in the evening. Club floor disappointing a bit. All day refreshments are just few cookies in the jar and apples. Good thing - you can get decent coffee. Spa , pool and gym - as expected from hotel at this level. All clean and well maintained. Overall very pleasant stay.
My stay was really good but hoping to have more variety of restaurants in the hotel or around the area since I stayed for 2 weeks. Ended up eating the same food over and over again when I could’ve enjoyed more flavors of Dalian just in or around the hotel.