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Kempinski Hotel Dalian

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#7 of 1,061 Hotels in Dalian
Certificate of Excellence
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494 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Singapore, Singapore
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Rooms appear to have been refurbished since last visit in 2012 to a more modern feel. King sized bed was very comfortable and room was very spacious. Breakfast selection was wide. Hotel is just across the street from malls and food. Would definitely choose to stay here each time.

Helpful?
Thank Flabby F
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 31, 2016

The hotel is located in the very center of the city. It has a clean, nice scent lobby, kind staff, gym & spa which operates until midnight. The room was one of the most spacious I've stayed in. Breakfast is OK, many types of good-looking croissants. There is a huge and expensive department store Parkland just across the street, good... More 

Helpful?
Thank Seung Hyun L
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for taking time to share your positive feedback on TripAdvisor. We were very happy to know that you were enjoyed the convenient downtown location of Kempinski Hotel Dalian. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.... More 

Fairfield, California
2 reviews
5 of 5 stars Reviewed June 17, 2016

We loved staying in the Kempinski for a week in May. The room was very clean, the workout facilities were great and the men's spa area was incredible. Two hot tubs, cold tub, dry sauna, steam room and coolest of all, a snow room. Loved the indoor swimming pool. The buffet was better than the average hotel, but the Italian... More 

Helpful?
Thank Wridehard
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the... More 

Shanghai, China
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 6, 2016 via mobile

Short trip to Dalian, arrived almost midnight. Very convenient location towards main interests. Cozy room and facilities. Friendly staff indeed. Just one thing: I left my breakfast order sheet on door handle, but it was hanging till next day early morning. I need to call room service order again... But overall, everything was perfect.

Helpful?
Thank Cecily X
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for taking time to share your positive feedback on TripAdvisor. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I... More 

France
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

Surprisingly, I haven't heard about Kempinski hotels before living in China. Kempinski is a German hotel chain and according the people I spoke with, founded before 1900. When you hear that, you can assume they are a little bit experienced. Thanks to my company I was able to get some discount which allows me to take a room pretty much... More 

Helpful?
Thank Julien H
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the... More 

Brno, Jihomoravsky Kraj, Czech Republic
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

Hotel itself look a bit old and you can feel also from the rooms, that the hotel is here for few years already, but other than this I cannot complain. Nice & smiling & sometimes english speaking staff , reasonable price for a 5* hotel, good breakfast and ideal location (5 minutes by cab to the Dalian train station, 30-40... More 

Helpful?
Thank cyberMythius
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for taking time to share your positive feedback on TripAdvisor. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I... More 

Murcia, Spain
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 23, 2016

I wasn't here for long, as it was a late arrival early departure stay, but while I was I had no problems. It all seemed new and clean and the staff were friendly enough. Breakfast was fine, and the room and bed were comfortable.

Helpful?
Thank MikeyjT30
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Dalian a great experience. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its convenient downtown location is the... More 

Istanbul, Turkey
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 14, 2016 via mobile

We stayed there before with my colleagues but this time the heat was unbearable. You can't open windows and the room was 27-28 degrees centigrade! I called several times maintenance and reception but there was nothing to do as the system was still on heat. I was very surprised because usually in such five star hotels and individual controlled systems,... More 

Helpful?
Thank IstanbulSenator1
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the... More 

New York
Level Contributor
121 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed January 15, 2016

I have stayed here several times over the past 5 years, but this was the first time in the winter. In the evening I turned down the heat, and by 3 am instead the heat had increased to 89 degrees! When I complained the next morning, the front desk told me that they room thermostats don't change the temperature, which... More 

Helpful?
Thank Traveler2005
KempinskiHotelDalian, Manager at Kempinski Hotel Dalian, responded to this review

Dear Guest, Thank you for choosing Kempinski Hotel Dalian on your recent visit and taking time to share your valuable feedback with us. We were happy to know that you have enjoyed the breakfast and had a pleasant stay with us. Also I must sincerely apologize about the certain things make you inconvenience during your stay. I have carefully looked... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 23, 2015 via mobile

This is my third visit to Dalian on business and I decided to stop here as some of my colleagues had previously. Based on my experience so far, I shall not be staying again. Check in was speedy, but since then I have encountered disappointment after disappointment. After settling into my clean and tidy room, I ordered a late lunch... More 

Helpful?
1 Thank Jamie R
Kempinskihoteld... D, Manager at Kempinski Hotel Dalian, responded to this review

Dear Jamie R, Thank you for choosing Kempinski Hotel Dalian during your business trip. We were very sorry to hear about your disappointing experience and can assure you that we have addressed your concerns with the relevant staff members to avoid similar problems happening again. We are very proud to be able to offer our home brewed Paulaner beer here... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel is located in the heart of the commercial and business district, opposite the Labour Park and only few steps away from the shopping center. Friendly service and unique Kempinski hospitality will be your best choice for both leisure and business. We offer 400 well appointed guest rooms and suites, meeting and Banquet facilities for up to 500 guests, Cafe Berlin Restaurant offering a splendid selection of international cuisines and Kempi Deli with a large selection of Valrhona in both traditional and exotic flavors, breads, cookies, ice cream, cakes, etc. ... more   less 

Additional Information about Kempinski Hotel Dalian

Address: NO. 92 JiEfang Street, Dalian 116001, China
Location: China > Liaoning > Dalian
Price Range: $99 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kempinski Hotel Dalian 4.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Dalian Kempinski Hotel
Hotel Style:
#5 Spa Hotel in Dalian
#6 Business Hotel in Dalian
#7 Luxury Hotel in Dalian
#15 Best Value Hotel in Dalian
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