After a year, due to the consequences of Covid-19, I finally made it back to Dalian where I stayed at the Kempinski Hotel. I was impressed with the professional service the staff provided to me. It was courteous and warm, from the reception staff till the housekeeping lady and the waiters in the restaurants. The dinner at the Paulaner Brewhouse was memorable. The food and home-brewed beers are excellent. Look no further in Dalian for authentic hearty German fare. The music band from Cuba created a great ambiance. I enjoyed listening to their songs and watching their performance. On the second day whilst taking my shirt from the closet I realized that I forgot to bring my cufflinks. At breakfast I came across the GM who checked upon the satisfaction of my stay. I mentioned that I forgot to bring my cufflinks. Without hesitation he said that he will give me a pair and went straight to his room to get it! What a fantastic service is that! Though the hotel is a bit older the service is simply great! I can therefore recommend it to everyone. The location is very convenient by the way.…
Hotel rooms are nice but really everything is dirty. Lounge closed, Internet without function. Long check in times. It was too late to claim and I will just spend one night and take next time another hotel
Diwali, one of many Indian festivals was celebrated at Kempiniski hotel in Dalian. After tasting couple great Indian and Chinese dishes at the festival, we visited cafe Berlin at Hotel Kempinski again to try more, it was one of the best decisions we made. My family and our friends experienced an Authentic Indian treats along with great hospitality from the staff and the chef. A must try, if you are craving for Indian food or want to have great first time experience.
Kempinski Dalian aged well, which is not easy in China. I arrived at the hotel right after the 2nd wave of Covid-19, the hotel wasn't busy but the service from the team didn't change at all. Fantastic all around. I was assigned to a suite on the 18th floor which was spotless clean and everything worked really well. Management changed the breakfast from full buffet to semi buffet which was a good idea since the hotel was still in low occupancy stage of recovery.
Back to Kempinski for a extended weekend stay. As always very friendly and competent staff as well as great location. Also very high hygiene and protection measures taken during the ongoing CoViD-19 period... Very happy to come back and enjoy another safe and healthy stay at Kempinski in the future...
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