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The Castle Hotel, A Luxury Collection Hotel, Dalian

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No. 600 Binhai West Road, Shahekou District, Dalian 116023 China
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Traveler (543)
Dining (81)
Room & Suite (30)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Castle Hotel, A Luxury Collection Hotel, Dalian
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 1,213 hotels in Dalian
Location
Cleanliness
Service
Value
Travelers' Choice
As the mythic icon reigning the city of Dalian, The Castle Hotel, A Luxury Collection Hotel, Dalian sits on the flourish Lianhua Mountain, overlooking the famous Xinghai Bay and the Yellow Sea, is the starting point of the beautiful Dalian Coastal Road. Amidst the biggest city square in Asia, Xinghai Square, a burgeoning district of exhibition, shell museums and a scenic coastline, The Castle Hotel provides services and flawless amenities within an enriching and authentic setting. Three sophisticated restaurants and two lounges invite guests to indulge while grand ballrooms and event spaces offer elegant settings to host memorable occasions. For true pampering, an indoor swimming pool, fitness center and spa are choice reprieves.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
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326Reviews5Q+A15Room tips
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Popular mentions
cami15 wrote a review Nov 2020
QLD, Australia68 contributions14 helpful votes
Such a beautiful hotel high on the hill overlooking the ocean and Xinghai Square. The service is 5 star, the day spa is huge and very relaxing. Our room was lovely and well maintained. The breakfast buffet offered a wide variety of Western and Chinese food. We can't wait to stay again!
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Date of stay: October 2020
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Frank S wrote a review Nov 2019
Hong Kong, China110 contributions20 helpful votes
Always wanted to stay at a castle hotel in my dream. Well, most of the castle hotels with prestige accommodation in Europe are all ridiculous expensive, then The luxury collection of Dalian castle hotel showed up and became the must have experience on my hotel list. The hotel is situated by the ocean front, not any near the beach, but has a great view of the ocean and harbor bridge. It’s gorgeous in the sunset. As soon as you step inside of the hotel, you would be amazed by the beautiful French decor in the grant lobby filled with crystal Chandelier and luxury furniture. The front desk staff Icey welcomed me warmly and assisted me in check in smoothly. By no time, I was at my ocean front view suite. She walked me in the suite and introduced all the amenities inside. Thanks to her and her team amazing hospitality, I had a very enjoyable time with the hotel. The bar on the 5th floor and a courtyard were also lovely to spend time at. The gym has all the basic equipments I need for a good workout session after having some great meals in the lobby restaurant. Two thumb up to recommend this great hotel and allow me to have a one night castle experience in Dalian, China.
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Date of stay: November 2019Trip type: Traveled solo
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Mega_Bruno wrote a review Nov 2019
Fredericton, Canada85 contributions10 helpful votes
My stay at the Castle started off with a pretty “chaotic” check in experience - it was 6pm, I did mobile check-in as an elite member, yet the front desk agent struggled to find me a room that was ready. That caught me off guard a bit but the situation was eventually sorted out after ~15 minutes. I went up to my room and was very pleasantly surprised by what it had to offer. My room was very spacious and well-lit. I was not a fan of the decor but meanwhile I have to say that the design was tasteful nonetheless. Bathroom amenities were above and beyond what I expected with a full smart bidet washlet available and a huge tub and sink vanity. I expected to have a decent view but oh boy it was way better than “decent” - instead of the featureless ocean I was expecting to see, I had a view of the entire west end of downtown Dalian, the Bohai Bay and a giant bridge, which put on an amazing “light show” every single night - surely the best part of my stay. My housekeeping lady was very pleasant as well, always smiling and proactively asked about my preferences and schedule so she can fit her service better into my routine - she even offered me water to go when I departed into the 30 degree heat - can't ask for a better housekeeper! One little thing I found slightly annoying though - the hotel is located in a reserved hilltop area, very secure but it seems that after their shuttle stops at 7pm you are on your own to walk up and down the hill. It's approximately 10-15 minutes of a walk, and I found it physically demanding to myself. My partner loved it though and laughed at me the whole way up when I was busy catching my breath... thought I'd mention this, not a deal breaker though. In general, albeit the higher room rate, I would still call this my favourite hotel in Dalian - it's really in its own league in the city, in that it is not only a luxury hotel, but also a luxury hotel with characters.
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Date of stay: August 2019
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World Runner wrote a review Oct 2019
1 contribution
I come to Dalian quite often (2-3 times per year) and I stayed in the Castle hotel most of time. The hotel is in a great location with impressive decor. Ocean view is fantastic I read some of negative comments below on their service. At least from my experiences (counting maybe 10 times of stay, each time 1-2 weeks), I have to say their service is top notch. Staff are super friendly. The dinning managers Peter Wang and Troy Wang are super professional and very helpful. Andy Yang Yu in concierge is super friendly. I have been treated very well by them. Thank you!!! However, by staying in the Castle for many times, I do observe that the quality of breakfast is slightly declining. The selection is less. The popular watermelon juice is not as fresh and condensed as before. Something needs to improve in future. Overall, I had a great time in the Castle hotel. Thanks again for all you have done!
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Date of stay: October 2019
Value
Cleanliness
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Trip type: Traveled on business
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Ig on the run wrote a review Oct 2019
Shanghai, China73 contributions44 helpful votes
We stayed at the hotel for 2 nights due to a family wedding. The hotel itself has a good atmosphere and the best overview on Dalian. Wedding was well executed and the food for lunch was good considering the 200 guests. At the same time, there were many bad things that cannot be accepted by a Luxury hotel of Bonvoy group. Bars are horrible and there isn’t a single professional bartender, service is slow and totally inefficient. Getting a drink on the terrace 5th floor is so hard, we had to beg everyday for somebody to come and serve us. Toilets in the common areas (2nd and 5th floor) are dirty and without paper, bad smell and sigarettes. Towels in the rooms are falling apart (please buy some new ones) and the smell in the bathroom wasn’t so pleasant. Since a night stay is quite expensive, i do expect it to be at high standards. Great location but everything else is poorly managed.
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Date of stay: October 2019Trip type: Traveled with friends
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Response from Yuki S, Asst. Manager of Marketing and Communications at The Castle Hotel, A Luxury Collection Hotel, Dalian
Responded Oct 8, 2019
Dear Kocuuur,   Thank you for stay at The Castle Hotel, A Luxury Collection Hotel, Dalian for your recent visit to the city.   Your comments have been shared with the team members and we all are pleased to read that in general you liked our location and catering food offerings . At the same time we thank you for your comment as regards the manner in which we managed the delay in providing you services at our restaurant, and the guest room maintenance. This was clearly not in line with the hotel’s overall service style, we do apologize for this laps of service. Rest assured that we will be reviewing this process accordingly. We would be delighted to have the opportunity to welcome you back to The Castle Hotel in the near future.
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PRICE RANGE
$113 - $165 (Based on Average Rates for a Standard Room)
LOCATION
ChinaLiaoningDalianShahekou District
NUMBER OF ROOMS
292
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Frequently Asked Questions about The Castle Hotel, A Luxury Collection Hotel, Dalian
Which popular attractions are close to The Castle Hotel, A Luxury Collection Hotel, Dalian?
Nearby attractions include Oriana Theme Park (0.4 miles), Xinghai Bay Beach (0.6 miles), and Dalian World Expo Square (0.5 miles).
What are some of the property amenities at The Castle Hotel, A Luxury Collection Hotel, Dalian?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Castle Hotel, A Luxury Collection Hotel, Dalian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Castle Hotel, A Luxury Collection Hotel, Dalian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Castle Hotel, A Luxury Collection Hotel, Dalian?
Yes, free parking is available to guests.
What are some restaurants close to The Castle Hotel, A Luxury Collection Hotel, Dalian?
Conveniently located restaurants include LENBACH Restaurant & Bar, The Smoke House (Grand Hyatt Dalian), and Chuan WangJiao.
Are there opportunities to exercise at The Castle Hotel, A Luxury Collection Hotel, Dalian?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Castle Hotel, A Luxury Collection Hotel, Dalian have an airport shuttle?
Yes, The Castle Hotel, A Luxury Collection Hotel, Dalian offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Castle Hotel, A Luxury Collection Hotel, Dalian?
Yes, dry cleaning and laundry service are offered to guests.
Does The Castle Hotel, A Luxury Collection Hotel, Dalian offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Castle Hotel, A Luxury Collection Hotel, Dalian?
Many travelers enjoy visiting Manchuria Railway Company Building Site (4.1 miles).